Usually have no trouble here but one bad experience is enough to make us stay away. Was with 3 other friends (all legal with 'youthful looks' I guess) and the cashier was rude as hell. 1. He had to check all our IDs even though only one of us was buying a drink as a gift. Not what we usually experience but understandable, however - 2. He didn't accept my international ID (I usually get into bars with the same ID so I don't really see an issue) 3. Got chased out of the shop since I "wasn't allowed in" just so my friend could buy the drink, cool But the WORST thing was that he was rude and spoke down to my legal friend even after he showed his Australian driver license, absolutely uncalled for mate.

GREAT SERVICE, GOOD RANGE AND GOOD PRICES Very helpful staff. I wanted to buy some quite specific whiskey and reds for Christmas presents and they were really helpful in finding just what i wanted. They will deliver free in teh CBD area too.. although as its in the QV complex, there is a carpark below and trams running down Swanston Street in front. BWS part of the Woolworths chain so if you have a Woolworths Rewards card you can get points on purchases here.

Provided ID upon request while my brother waited outside the store but since he was with me, the cashier asked for his ID too. Showed cashier a photo of the licence because he forgot his wallet which he denied. I’m the buyer and he also denied me service just because he’s with me. Purposely parked at QV for free parking as I planned to make purchases at this store. If only his attitude was sincere but he was unwelcoming and impolite. NEVER AGAIN.

I guess it’s policy to show ID if you’re browsing. I’m not sure if it was how I was dressed or what, but I was asked if I needed help as I was browsing sparkling wine. I was asked to show ID, and when I told the worker I didn’t have my ID on me, she made a comment insinuating I looked guilty. It was offensive but I didn’t want to make a scene. I’m in my late 30’s and will never come back

Terrible service. The employees of this store have very serious racial discrimination. I hope that the manager can improve the personal quality of the staff. The manager assistant is also very impolite and does not show any attitude to solve problems.

Terrible service.. The staff here acts like they’re guarding the fkn chamber of secrets! my dad goes in to get some beers and i decide to tag along with him. When he goes to the register to purchase his drinks they ask for my id as well. I

The store advertised their opening hour at 1030am. Not even open at 11:15am. Just trying to collect the alcohol I ordered online. Quite disappointed with this. Worst of all, i have to pay for parking too!!

This store is okay, the selection of alcohol is adequate, although if you're looking for more unique spirits you won't be able to get them here. Normally it's not that busy so paying was quick and easy.

Amazing service, awesome customer service and a great range of beverages. I can order online and have my items within a couple of hours; chilled and ready to consume! I wouldn't order from anyone else.

You guys really have a big attitude. No service at all. That guy did out even want to speak a word at all. Definitely racist and arrogant. Go back to school to learn how to respect people.

Staff told me that all wine is dry and if its really dry theyll put it on the label. Staff would benefit from reading those help cards they leave out for customers

Went yesterday (Friday evening) and the 2 male staff were exceptionally friendly and helpful. For a second I was thinking "is this even possible? Am I in bws?"

Pricing is usually higher then dans Murphy's and independent cellars in city. Security is useless in detering theft which i personally witnessed their on my

This bottle shop had just what I was looking for at a good price and the guy that served was very friendly and helpful thank you …

Store looks fantastic, everything is well presented and easy to find. Staff are friendly and knowledgeable. Highly recommend!

Was denied alcohol because 'apparently' a foreign driving license can't be used as proof of age. Staff need proper training.

Best place to stock up alcohol Best price in Australian market Heaps of variety to choose from. …

Amazing service, good selection and they had gin tasting the day I went in, really happy with my experience

進去BWD 各個store-已經3次了,去過家分店，印象都不錯，買幾種水果，沙拉，麵包，裡面有賣酒，所以要找BWS才有賣，Qv這家店比較大，商品挑選很方便，很多選擇，空間也舒適.....,看到了就進來逛喔，記得.

지하에 울워스옆에 있습니다 가게 안내 표지판에는 없습니다 와인은 할인할인하는게 더러있고 싼맛에 와인사러 울워스 장보면서 갈만합니다 맥주는 종류는 적습니다 가격은 뭐 그냥 그래요

GREAT RANGE AND PRICES! Wonderfully friendly, helpful and knowledgeable staff! 10 out of 10!

They have a good choice of wines, beers and spirits. For everyone's budget. Friendly staff

Marco is an absolute gem. I return to BWS because of him. Great, friendly service …

This is the place that made lockdown bearable. Folks working there are always chill

Handy for our liquor requirements when staying in apartments in La Trobe Street.

Wide selection of all different types of alcohol with reasonable prices.

Make things difficult for people to buy alcohol, very bad service …

Good place friendly staff although I couldn't find any light beers :(

Very bad service. The guy is extremely rude without reason.

Great service, friendly staff, Big tall dude is the best

A large variety of wine available with reasonable price.

Service is consistently friendly. Prices are very good.

Customers don't care about people in mobility scooters.

Limited selection is made up for by positive attitude

Open at 9am like a good bottle shop should be …

There was a very nice helpful guy at the register.

Yeah its a booze joint. What do you want from me.

Helpful when my friend couldn't make a decision.

Super convenient location and a decent range

Wine at BWS seems cost more than liquorLand

Good wine selection. They carry oyster bay

昨日、ここで食べ物を調達して二次会しました。野菜も果物も新鮮でとても美味しかった！

Quick service straight in and out again.

Friendly service and reasonable prices.

I find all the things which I need here

Friendly staff for click-and-collect.

Good selection conveniently located.

Bought some cider. No specials.

All bws' are good in my book

気軽なお土産を買うにはとても良い地下マーケットがあります

Wide range and good prices.

Has all your alcohol needs.

nice collection of alcohol

Update your working hour

Just brilliant as always

Far too dear, ridiculous

Good selection of grog!

Not a bad little store

Great customer service

Food at the right time

Need to check your ID

Great friendly staff!

Very hard for parking

Just wow!! Too good

Great deals on wine

Really good prices

couldnt buy liquor

GOOD LIQUOR SHOP.

easy in easy out

Excellent staff

Shop around ...

Poor selection

Love the place

All the beers

Mejor cerveza

Great staff!

Great place

Feels good

ไวน์เยอะดี

Decent

Nahh