I love my new bike. I've owned many over the years and it beats out my (more expensive) previous Specialized Sirrus. Buying experience and customer service was really good. Ryan even loaned me a bike while mine was being prepared. Will be recommending to friends and family.

I bought a Franklin 8 speed bike from Brooklyn two years ago. They had glowing reviews and there was a wait time (with the pandemic-related supply chain issues) for more established brands, so I decided to take a chance with this bike. I've

I had a great experience at Brooklyn Bicycle Co's showroom and lounge. I got sound advice and assistance from Ryan, and had plenty of opportunity to look over the bike I wanted to get. The show room is well set up, and easy to find. I left

After researching bikes for months my wife and I kept coming back to Brooklyn Bicycle Co. and we are happy we did. Not only did we find the order process easy to navigate but Ryan to be informative and answered our questions promptly. We

Great customer service! I was able to test ride the Willow 3 after having seen it online & having wanted a bike for awhile. Ryan was super helpful with setting up this appointment & at first I was worried I wouldn't be able to due to the

I bought my Brooklyn Bicycle Co Franklin 8 in December, 2022. I have been riding road bikes since the early 70s and I am switching to something more casual. I looked at many similar bikes but the Franklin had several characteristics and

I just bought a Bedford 7 model from Brooklyn Bicycle Co. and I really love the bike. Immediately took it out for a ride into Manhattan. After riding a beat up old schwinn for years, riding this bike is like a dream. It's very stylishly

Love my new bike and it’s sleek minimalist aesthetic. Great value for the quality as well. Ryan was very helpful and accommodating of my visit to the showroom. Look forward to riding it around the neighborhood.

Beware: Brooklyn Bicycle Co will not honor their warranty. Rear wheel spokes snapped. Rear fender is completely misaligned. They won’t respond to calls or e-mails. Poor quality bikes with no post sale support.

The original review was posted without contacting their support team, I've since then updated my review.