DO NOT USE THIS POST OFFICE!!!!!!!!!! I would give a zero if I could. I mailed letters with a couple samples in sealed, privacy envelopes and every single one had a tear in the corner with the samples removed when they arrived to their destinations. Each client of mine messaged me to thank me but to also let me know that they didn't get the samples because a thief decided to rip all of them and take what was inside for themselves. Since every envelope had this same issue, I know it was from the staff at the Shoppers Drug Mart post office. Stealing and invading my privacy; completely unacceptable. In addition, I have never received 'friendly' service at this post office. Staff members don't smile and don't provide good customer service.

I've trusted and used this location exclusively to send my most important of mail such as immigration documents and passport. The employees working behind the counter may have a slightly cold attitude assisting at first, however on interaction if I greet them with friendliness, they are friendly/helpful right back. They are people and not just mail robots desensitized to be efficient. If anything it's having to walk through the entirety of the Shoppers store feeling like a weirdo out of place (i.e., walking through the entire beauty section with my package like I'm lost) that is the less than idea part of the experience here.

I rarely have nice customer service interactions with this Canada Post office. It's unfortunate how underdeveloped Canada Post is compared to other carriers such as UPS. I brought to their attention a complaint of the mailman not ringing the doorbell or checking if anybody was home, before creating a notice for pickup at their office. They informed me that it's not mandatory for them to do so, and acted as if I was overeating. They simply handed me a piece of paper with their customer service number and that was that. Disappointed that they don't take complaints or recommendations more seriously.

This is by far the worst CP location in south Edmonton. Every single time any member of my household has gone there there, the service has been rude, there has been some "new policy change", or some ridiculous excuse to make thinks difficult. Canada Post needs to reeducate the staff working at this location or fire them, and soon. Just appalling.

Canada Post has been hands down the best carrier over the past 12 years for my business. Just recently they were able to intercept a package heading for thieves in Quebec that was paid for with a stolen credit card. The postal worker that I've ever dealt with have been super friendly and helpful. Great work Canada Post.

Expectations for Canada Post are low but this one is somehow worse. Missing packages/returned packages/Marking packages delivered when they haven't arrived. Service is slow and poor, with only one or two exceptions. Management is TERRIBLE and has been for years. Avoid this post office, especially renting a PO Box.

Very disappointed with the level of customer service I received at this post office. Management was not willing to assist in even the most basic problems caused by their own negligence and poor practice.

Canada Post is garbage. I sent my passport using express post but, they never sent my passport and they lost it. Beware of these scammers Guys. Use any other courier services.

My experience was quick but the workers get mad that they have to help you and don’t make eye contact at all. I wish I didn’t have to pick up my mail at this location

"WORST"customer service and staff is rude. I am not coming here ever again. "Superiors" must pay more attention.