Capitol Expressway Auto Mall

992 reviews

909 Capitol Expressway Auto Mall, San Jose, CA 95136

www.capitolautomall.com

About

Capitol Expressway Auto Mall is a Car dealer located at 909 Capitol Expressway Auto Mall, San Jose, CA 95136. It has received 992 reviews with an average rating of 4.2 stars.

Photos

Hours

Monday9AM-7PM
Tuesday9AM-7PM
Wednesday9AM-7PM
Thursday10AM-7PM
Friday9AM-7PM
Saturday9AM-7PM
Sunday9AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Capitol Expressway Auto Mall: 909 Capitol Expressway Auto Mall, San Jose, CA 95136

  • Capitol Expressway Auto Mall has 4.2 stars from 992 reviews

  • Car dealer

  • "Feels like you have to beg to give them 30k on a car"

    "I bought a 2020 Chevrolet Red Spark"

    "First time visiting Ford dealer ship and Robert Flores treated us great he let us know everything in advance before doing anything else to our car in a timely matter he was great he's a very good communicator he communicated to us through text message and we were very pleased great job Robert Flores"

    "It's where I would go if I had a Hyundai needing service"

    "This review is for Capital Expressway Used Car Factory"

Reviews

  • Tatiana Chapira

Feels like you have to beg to give them 30k on a car... Omar, the salesperson wanted me to feel bed about calling half a dozen dealers to get him to give me a better price. Took almost 3 hours to buy a car, no trade in. I hope I NEVER have to set foot there again. Would give minus one star if I could.

  • louisa lynn

I bought a 2020 Chevrolet Red Spark. I love it big time! Service was outstanding! They filled up my tank and detailed my car before I left! They are hooked up to a special all womans car buying network so if the men became too pushy i would have them But these guys from sales to finance were fabulous!

  • Cecilia Robles

First time visiting Ford dealer ship and Robert Flores treated us great he let us know everything in advance before doing anything else to our car in a timely matter he was great he's a very good communicator he communicated to us through text message and we were very pleased great job Robert Flores.

  • Rick Lopez

It's where I would go if I had a Hyundai needing service. My wife's Elantra needed a recent minor recall service done, it was completed in a reasonable time, no problems. Tray and his leadership is crafting a great team, and with people like Emilio, James, Bill, and Chu, your car is in good hands.

  • Mark Knudsen

This review is for Capital Expressway Used Car Factory. This is the best place to go for a good used car. No pressure at all, but these people are sales professionals and they will do their best to find the car you want. If they don't have what you want, they'll say so. Also, the most fun staff!

  • Marcos Merida

The waiting are is clean and tidy. I waited 3 hours for my car to be done just for an oil change. The free car wash is not something to write home about. I think they just ran the car under a hose and tried to dry. Well it's not a luxury car dealership so don't expect much. They just ok.

  • Alexis Frederick

My latest visit was to take care of a couple of recalls. My service person was good at communication. It only took a couple of hours for them to complete fixing the recalls, plus, they washed my car. AND I was surprised to find that they charged my car as well (I have the electric Kona)

  • manohar krishnaswamy

When a customer walks in, note one bothered to say hello. Nearly half dozen sales reps were around. All avoided eye contact. Had to call 1800 number before some one answered and came to meet me. They did not have the car I wanted. But disappointing how they choose to ignore a customer.

  • Aravind Srinivasan

Not the best dealership but still better than other dealers around. The price range of cars isn't too high or too low but you can pretty much find any type of car here. The customer service isn't that great but like again, much better than most places. I'd give it a try again.

  • Raymond Soto

Capitol Mazda was a very comfortable experience shopping for a car . Our salesman Hong was excellent in customer service and caring in getting me a deal I was comfortable with thank you Hong for everything .I would recommend strongly on asking for Hong to do business with.

  • A. RUSSELL

So sick of swindling car sales people. The floor manager was really rude. They wouldn't bend on used car price. They bought it back at too high a price and wanted me to eat their bad deal. We ended up getting the same used car at Hertz Car Sales for the price we wanted.

  • Frank Wong

I don't buy cars often, but I feel I was the luckiest person when I ran into Jun Kim at Capitol Kia. Got a great deal and great service. He is a true professional. And the place was clean and pleasant to be in. Will go back when ready for another car.

  • Mike L

My wife took her car in to get serviced and she said the customer service agent Eddie R was very attentive, friendly and that he was very thorough in explaining everything that was going to be done to the car. She was happy with the experience!

  • Francois Rodigari

I ended up buying a Bolt from them but I would rather have had a tooth extracted. I went the Consumer Reports route. A few days after making an inquiry through Consumer Reports I was contacted by Capitol Chevrolet and told that they had the

  • M Brown

Long story short... had an appointment to buy a vehicle from Capitol Buick GMC at 11:00am the next day because I was coming from 3 hrs away. Got my pre-approval, cashier check for the down, and got my vehicle ready for trade-in. It wasn't 2

  • Fletcher Johnson

Costco told us to call about a new VW, so we did. Juan V. answered. We told him what we wanted and he gave us a price better than anyone else. We showed up & bought the car at the quoted price. Juan was great the whole time. He was very low

  • Lucho Bravo

Bought my ID4 from Capitol VW and I couldn't be happier. Samuel the sales agent was very helpful, upfront about things and patient responding to questions and keeping me informed. The delivery of my special order vehicle took nearly a year

  • E. VALENCIA

Capital Chevy is one of the worst. I dropped off my work truck for a simple inspection. I thought it would be done that same day. I called the next day and left messages. I didn't hear back til 3 days later. They let me know what needed to

  • Sandy Hepburn

We went to Normadin Chrysler, Dodge and Jeep. We bought a 2020 Jeep Gladiator, our salesman was very kind band helpful. We had to sit outside to work the deal because of social distancing. We knew what truck we wanted because it was a sale

  • Hong Ha Nguyen

Horrible service. I made online appointments 6 weeks ago and came in today on time. Waiting 20 minutes to ve called to the office, then Alex told me my car need diagnose and my appoint only mention service so it is for maintenance only. He

  • Memily - Meghan Emily Morrell

I posted a one star review in about a year ago and then changed it when they made good on their service. It's been excellent ever since. Their behavior suggests they're interested in keeping customers. Yes there's a wait, like every other

  • Lucille Gaska

You can usually find any car your looking for here. Great service in the dealership area and service area when your buying a new car. However when you call in Nissan, for some reason the person on the other end of the phone doesn’t have a

  • AllWheelDrivenBS

My rear bumper would still match the rest of the car if it weren't it getting damaged while it was in there hands.. they "repainted" it but the paint just didn't match and number was pitted from sand blasting I believe. Had them try again

  • Robert Paraiso

My Chevy BOLT 2020 is due for Battery upgrade. When I came in, the internet was down because of the storm. Patiently, I waited for their system to come back. It did not take long. We know things are not smooth after an outage. However, no

  • Angel Gabriel Loya

Excellent car wash service, it's way better than most other car wash places that you'll drive out with the car dripping wet from insufficient air time, it pays off to get the monthly membership, it costs you less, nowadays car wash places

  • Eddie Tran

Hard to write a review for an entire AutoMall. Decent location to shop for cars but who does that these days? Most people have done their searches online and are going to here to either test drive and see vehicles in person or to outright

  • Maria Jackson

I was not satisfied with the service department. They did not do everything I requested. They fixed the recall item and did not do my 22,000 service. The rep. made lame excuses and filled my wiper fluid with water and rushed me out. They

  • Ronnie Moura

Good a good deal on a 2022 sonata, Casey our salesman easy to work with, no high pressure. Even finance person John was pretty easy to work with, asked if we wanted the warranty but didn't push. All in all not a bad buying experience.

  • Ann Musinski

Staff in the Parts/Service Dept at the Subaru dealership are excellent: knowledgeable, pleasant, and prompt. I would have given this visit 5 stars; but the cramped, limited visitor parking lot was difficult to maneuver in and out of.

  • Robin K

It was unfortunate that they just laid off 30 workers as our sales rep was trying to sell to us and another. We kinda expected after spending 40+k on a new car, we could have had undivided attention. Not so much. I felt bad for the

  • Chai C

Experience here was great! Nice cars and great staff. Had such a great experience, I honestly didn't leave there without purchasing a car. If you're looking for a new/used Mazda to purchase, I would definitely recommend this place

  • debra wilson

Subaru dealership was great. Had a problem installing the last of my 4 mud flaps and they finished it for me right there in the parking lot. In and out in no time; and cheap! (Don't want to get anyone in trouble using the F word)

  • The Food Goddess

Going to the Drive In was such a terrific way to go out on a "date" and feel normal, LOL. In an odd place and entry is a bit confusing, ,(lanes could be more clearly defined), but we didn't care about that! LOL

  • Erika Solano

Found the car I was looking for and had more confidence in the purchase because I was getting it from a dealership. Zander and Randy were able to get everything done quickly for the sale, which I really appreciated.

  • Al Liu

The lady that served my uncle and I was very nice. I have stage 4 colon cancer and so does her husband. God bless her and her husband. I hope a miracle would happen to her husband and that he'd be in remission.

  • Jayson Jenson

Already left a review for this Capital Toyota dealer. Top notch, clean, spacious, large inventory with Crackerjack "sales associate". - I'll be back there tomorrow or Wednesday to close the deal on a new 2021

  • Eunice Collins

Got 5 star service there. Took my vehicle for a recall issue to be taken care of. They even do a car wash on the vehicles. What a nice treat, my vehicle needed to be washed. Employees are very pleasant.

  • Betty May

THESE GUYS ROCK!!!! They are honest in how they serve you and your car. Gave me a rental free (except for gas), changed my transmission oil, regular oil, did my 80k check, and

  • Kyle Ramirez

Small showroom floor could use a refresh/redesign, but the staff is knowledgeable and friendly. Service is prompt and the mechanics are highly skilled. Always leave happy.

  • Loai Najjar

I take both PRIUS cars to be serviced there. The service is excellent they always tell you what services your car need and cost and they have transportation help.

  • Sergey Blashkov

Nice place that have wide variety of different car makers almost at the same place. Particularly I had an appointment with Kia service and it was good experience.

  • Orissa Goshen

David was a big help. He cut me an extra key in no time. They had popcorn and coffee. Did not enjoy watching Fox, but the rest was pleasant.

  • Vijay Gokani

Crooks, watch the amount when you do the paperwork. They increased the price so they get your rebate. They are thieves. Don't go there.

  • Devo

Premier Subaru is the best!! Jeff and Flora were great. They listened to our needs and were straight forward during the buying process.

  • Mindy Miller

Great service from Freddy Nava. The job completed was under warranty and they covered the loaner car. I'm a happy customer.

  • Marc Carpenter

I have purchased 2 cars here. Both times with Cody, who made the purchase easy! Great job Cody, thanks again!

  • Misael Ramos Carrasco

Great experience except they should really ask if people are ok with using their automatic car wash.

  • Jacob Nie

The service experience was smooth. The wait will be shorter when you come in the morning usually.

  • Petra Ramirez

We had the 45,000-mile service. Jose Chavez is our service advisor and the best!

  • Akash Jhawar

The staff members were really very helpful and polite.

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