Car Service City - Rivonia is a Car repair and maintenance service located at De La Ray Road, 7th Ave, Rivonia, Johannesburg, 2128, South Africa. It has received 163 reviews with an average rating of 4.3 stars.
Monday | 7AM-5:30PM |
---|---|
Tuesday | 8AM-1PM |
Wednesday | Closed |
Thursday | 7AM-5:30PM |
Friday | 7AM-5:30PM |
Saturday | 7AM-5:30PM |
Sunday | 7AM-5:30PM |
The address of Car Service City - Rivonia: De La Ray Road, 7th Ave, Rivonia, Johannesburg, 2128, South Africa
Car Service City - Rivonia has 4.3 stars from 163 reviews
Car repair and maintenance service
"My wife and I recently relocated to Gauteng from KZN and were made aware of the higher cost of living as compared to KZN"
"I'm absolutely amazed at the work done here"
"Payed 20k for my gearbox to be repaired on my nb Mazda mx5"
"I am a repeat customer of this branch as the staff give great service but was really disappointed today when I collected my vehicle"
"I went to CSC Rivonia because my car was overheating"
My wife and I recently relocated to Gauteng from KZN and were made aware of the higher cost of living as compared to KZN. Our vehicle service mileage become due and after many comparative quote request calls to various garages we selected Car Service City Rivonia branch as being the service garage of choice. The staff at the branch made us feel very special and explained what the service would entail in detail making us comfortable with leaving our car in their hands. PJ explained in detail what would be done in the service process especially as we had to have the air-con repaired. He said he would investigate the problem and telephone us with a solution once known. This was done and he said if we agreed he would repair the air-con at the same time. PJ very kindly offered to drop us at home and arranged to collect us when the car service and repair was completed. I would recommend Car Service City Rivonia branch as a service garage of choice and will be using them again for other work I will need for my vehicle to be done at a later date.
I'm absolutely amazed at the work done here... AMAZED. My baby drives like new again . THE absolute best. The friendliest of service and mostly your car will thank you for it. My car hadn't been picking up speed properly for years now and will normally give me a "service vehicle soon" alert when it started sagging. Even a day after service, and had a squicky sound on a full right turn. In 1 take PJ and Team @carservicecity resolved these. Williams Hunt Centurion couldn't resolve this in over 2-3 years of visits, complaining about the same things every time, mainly after serving my car. They even replaced the turbo. Still. And 1 visit to Williams Hunt Midrand was enough to put me off for a thousand lifetimes. the worst part was the service I got from their manager in Midrand was amazingly horrible. I have never been this happy for my car to be off warranty because this never would have been resolved.
Payed 20k for my gearbox to be repaired on my nb Mazda mx5. After leaving my car there for weeks nothing was done and the shop manger at the time ran away with my 20k. The owners told me that they will cover repair costs of my car I called to hear where my car is they said it is at another shop I said where and why I wasn’t informed that they drove my car elsewhere and what the shops name is. My car was at a dodgy shop in the middle of johburg cbd . When I got the car back the gearbox was still not going into gear properly and was making clunky sounds with shifting . In the boot there was grass and an empty 2 litre petrol bottle, trunk smelt like petrol like my car had been used to transport a lawnmower. Had to pay a gearbox specialist to repair it never got a refund. This happened in 2018 but judging from the other reviews nothing has changed please take your car somewhere else!
I am a repeat customer of this branch as the staff give great service but was really disappointed today when I collected my vehicle. It was dirty n full of grease n chips on my bonnet that a relative of the owner insists was there when I brought my vehicle in but is not on the inspection check list. It's a pity as I always receive great service from the staff n a clean vehicle back but the owners relative was not friendly or helpful at all. They attempted to wipe off the grease when I complained but I think I left with a more filthy vehicle than when I got there n they advised they took it to the car wash. Really disappointing experience today. N not because of the staff but more the owners or their relative I should say. No I am suppose to be taking it back next month to complete some work. I dont think I want to now.
I went to CSC Rivonia because my car was overheating. After 4 days, I was told the car was ready for collection. I went to fetch the car and drove around a bit to test it out. The next day, en route a 400km+ journey, the car started overheating again and all the anti-freeze that I was charged R600 for, came out. Had to call a tow truck, get a new mechanic and book overnight accommodation because it turns out almost all overheating issues result in damaged thermostats...but why didnt CSC pick this up? It's sad that as a woman, I am taken advantage of, grossly overcharged and not even given the proper service I deserve. That car could've stopped at night because I travel often...and in this country, we all know how that story might have ended!
I took the car for service, and had the shock of my life. I got there on time, only left 40minutes after. So unprofessional. I had to call myself to get an authorization for service quotation to be sent, the lady at reception didn't even send an email as instructed, someone else even got assisted and left before me. I had to do a follow up if they called, my car was not even in for service by 12, the gear cover was changed and my volume buttons were no longer in the car when I took my car back, no call communication, I had to be the one to call. The manager kept apologizing after I decided I was gatvol with their horrible service and went to take my car.
My vehicle was booked in for a major service. The vehicle is performing far better then when i send it to Bosch Paulshof. However their admin can be improved as details on my invoice such as oil grade was incorrect. I hope it was an error but the vehicle is performing beautifully. Whilst the service was cheaper then the competitors when additional work was required I feel that they used this opportunity to charge somewhat higher then expected and for this reason and the poor administration I rate them a 3 star. Mechanical work I cannot fault as the car is running so so well. Thank you car service city.
I previously needed a new battery couldbt start the car to drive anywhere.so I asked them to come out and look at. I live not even 5min away from the work shop and the charged me R570 call out fee for a radius of not even 5km.. its absolutely disgrace and a rip off off note I will definitely not call them or use them again.. the 2 guys who came thru were both disrespectful and when I told them what was going the looked at me as if I was talk nonsense. They were so rude. The one guy didnt know what was going on. Never have a seen or had such bad workmanship like this in my life..
We dropped my brothers car on teusday . they stripped the car to find fault, could not find the fault and then said it was the computer box wich is fine and wanted to charge R19000 TO SORT IT OUT. We said no and said we would collect it next day , apon ariving to collect car they had not put it back together as aranged and parts including the computer box was missing. Long story short im left trying to get box back and paid R750 for them doing nothing. Wont advise this place to anybody
Took in my car for a major service, the staff were friendly and helpful. They did a good job with the car, it runs well after the service. The only improvment would be their communication as i did not get any calls through the day informing me of the progress or what else needs to be done after the checks. Nevertheless good service from the staff and they are always willing to help out, would definetely recommend as they are affordable and use quality parts
The worst service I have ever seen in the whole of Sandton took my car there for smoking they removed the engine and I was told they going to service it wow it took them 6 full weeks with stories at the end of the day they stole some parts put the old ones from their store as I am here my engine is not working at all I have to spend more money to fix my car after their damage yet I paid them I wouldn't recommend it to anyone.
I recently dealt with Deshan and his team at Car Service City Rivonia and have never been treated with professional, speedy and friendly service in all areas and made feel like I am there only client. My rating is based on first hand experience and would recommend that everyone reading this go and deal with this exceptional team for they always place their customers first, always. Regards Wynton Adams(Happy for days...;-))
So I had the honor to be served by Adriaan and Firoza, needless to say it was awesome, as Adriaan always says "his in the business to make money" but another attribute of his is knowledge & customer service and being solution driven this will always make me want to go back to car service city Rivonia as they strive to make you smile and your car to function not just right but optimally.
From the moment I took my car in, to the moment I drove out, I felt like a very important and valued customer. The service was 5 star, the staff is super friendly and very knowledgeable. The diagnosis was spot on. I'm one happy customer. Thank you Car Service City Rivonia. I definitely recommend you guys. I'm so blown away with the way my car drives now, it feels brand new.
What a pleasant experience, I’m a first time car owner and had no idea what was going with my car but the manager was so kind and patient with me and took the time to explain everything. They took my car in and gave me the best service. Adrian the manager was so amazing and hands on. I definitely recommend taking your car here and also I got a freee car wash
Most shocking customer service I have ever received!!! My car was serviced and now has been back more times than I care to count. Zero communication from anyone unless I phone them. Promises to fix it and then nothing happens. I have asked numerous times for the owner to phone me and I am still waiting for him to contact me. 1 star review is 1 star too many
DO NOT GO HERE. Tried to charge me double for generic parts (8k vs 3k). Avoided calls and lied to me about where the parts came from. Finally when I went to get my car THEY HAD DAMAGED THE FRONT and tried to deny it was them - the pre service inspection proved it was them. Supervisor and receptionist were very friendly but the place is a SCAM. Stay away.
On Saturday morning our car misfired badly and we drove to CDC. We were treated warmly and helped immediately. They made such an effort for us. Replaced the spark plugs quick quick and charged us only for half an hour labour. What an amazing place with super amazing service. Thanks guys. We will definitely be back and recommend you always.
BAD BAD BAD EXPERIENCE... NO COMMUNICATION WHEN YOU TOOK THE CAR FOR SERVICE. AM NOT EVEN SURE THAT THEY DID SERVICE MY CAR... MY SERVICE BOOK IS ALSO LOST... I HAD TO CALL THEM AT 4OCLOCK TO ASK IF THEY DONE WITH MY CAR SO THAT I CAN COLLECT AND THEY TOLD ME THEY DONE... NO COMMUNICATION AT All!!! I WON'T RECOMMEND THEM TO ANYONE!!!!
Such incredible service from PJ and team. Took our Honda in for a service, and I must say, we have found our new servicing Centre. PJ really has a passion for producing good quality work, and ever so friendly. Kelly was curtious and efficient in handling all the admin for the car servicing and repairs that had to be done thereafter.
They were able to identify and repair a problem with my brakes and my car leaking brake fluid. It turned out to be rear brake cylinders that needed to be replaced. Everything was done in 1.5 hours. They even made a space for me with out an appointment. They have also identified and help schedule other less urgent problems.
After the service I found out that I was overcharged for changing brakes and skimming discs. I was charged R6000 vs R2500 from a brake specialist. Furthermore check that they give you prices with VAT and on paper or text otherwise you get a nasty surprise when you pay the bill. Overall I won't be using them again.
Friendly and efficient staff. The part for my car arrived when promised, and my car was repaired within the promised time. Apart from this, my car was taken for wheel alignment (all that was charged for was the wheel alignment - no charge for taking it there) It was washed & test driven. I am delighted!!
Excellent service from the team at Rivonia, where my car has been serviced for the last few years. Service Manager Adriaan took care to explain the work required and ensured I fully understood before proceeding. The car is now good to drive again and I am very happy! Strongly recommend this team!!
A pleasant experience. They are very welcoming and professional. Booking the car was quick. They updated us during the whole process. 2 days after the service, we found that the indicator light wasn't working properly. They took the car in right away and fix it for free. Be blessed
Beyond the great servicing they do (at a much lower cost), it’s also a pleasure to take your vehicle there. Very friendly and accommodating, I never felt like I was in the dark about what was happening, and they’re willing to go the extra mile to make sure I’m comfortable!
Best in the Business. I will always use Car Service City Rivonia. They service my car once a year. Staff is friendly and make sure that everything meets and exceeds my expectations. They were able to source a part a needed within a day. Prices are very reasonable.
Great service from PJ and his team, really went the extra mile in fixing an oil leak on my vehicle, as well as sourcing any parts required - very professional and friendly service, answering any questions patiently, which not all workshops do. Would recommend!
Excellent all-round service/maintenance provided on my Audi, best customer care I have ever experienced. They pride themselves on taking care of the vehicles inside and out. Been with them for years, Car Service City Rivonia has far exceeded my expectations.
Took in my car for a timing belt replacement and paid for it. Afterwards i took the car to the dealership mechanics who confirmed my worst fears; the timing belt was never replaced! I was charged the for labour and parts. Never sending my car to these guys.
Took my car there for inspection and oil change and only to discover that my hooter is not working few hours after fetching my and when I went back to complain the guy told me that they don't know a thing about it I'll never go there again!!! …
What amazing service from PJ and his guys. Very professional, work quality is amazing, and the price was perfect. I had my alternator redone and my wheel bearings replaced. Just took a day to complete. Thank you very very much. Will def be coming back
Excellent service, serviced our Ford Ecosport with a smile, changed the gearbox oil and the manager Richard is excellent in what he does and keeping clients happy! Goes beyond the extra mile! Will take my car back anytime for any repairs or service,.
After this branch messed up the software on our Volvo we refused to use them again. Following a chance meeting with the new manager and taking our vehicle in, I am now a big fan again. Professional and highly competent. Great because it is so local.
Awsome service from Tumi & Ben! Was really helpful with my car and ensured I had such a pleasant experience. They are down to earth and are reasonable with their pricing. I will definitely be bringing my car in for anything needed in the future!
This was terrible. I went in on a Saturday and they said they didn't want to do my brakes even though it's 40% and the headlight they replaced and charged me R300 for stopped working after a week. The staff was fighting in front of me. They
Car Service City Rivonia offers excellent value for money, and the staff really go the extra mile to make sure the service experience is exceptional. My car was immaculate and all services performed on the vehicle were explained clearly.
Great service! The manager Adrian kept me well informed and updated on my vehicle progress. Speedy, accurate and thorough service recieved. Keep up the good work guys! One stop branch to get all your vehicle maintenance taken care off.
I took my car for service to Car Service City and I'm happy with the way they are so friendly with all people. They make you feel welcome and at home. My car came out with a difference. They have done good work. I can recommend them.
Received an excellent welcome from Adriaan (Service Manager) and Feroza (Admin). They both accommodated my emergency and extended their service offerings to find a suitable solution. I would definetly recommend this service centre.
Wow . Thank you Car Service Rivonia. For assisting me with my vehicle, service that was given was Excellent, al the staff members was soooo friendly and helpfull. Will most definitely recommend you guys. Keep it up you guys Rock!!
PJ and his team are absolutely phenomenal! Great service, constant communication, informative, helpful, going above and beyond for their customers and so much more. 1000% would recommend to anyone who wants the best of the best!
Deshan and his crew offer exceptional customer service and professionalism. They offer something different to what we dont find in SA today. They "care", '"serve" and build trust to ensure u have good quality workmanship.
I have a 2007 polo and as old as it is, it drives as if it’s new thanks to car service city Rivonia. They do a good Job and i like the fact that when they done servicing your car they take it to the car wash for you.
I just went for a quotation and Richard assisted me with such Professionalism. in 71 years of living i haven't seen a young man with so much Pride in his work well done Richard and Car service city Rivonia Team
CSC Rivonia has very attentive, enthusiastic and knowledgeable staff. The turnaround time on servicing is really quick and at very reasonable prices. My GTi will definitely be maintained by then from now on.
Excellent service with state of the art diagnostics equipment. Friendly and knowledgeable staff that assisted us immediately and they're reasonably priced. Will definitely be back. Highly recommend them.
Fantastic service! Richard was super responsive. Tumi was helpful and friendly. Safety highly valued! They were transparent with costs - a LOT more affordable than another dealership's quote for me too.
They were very good and more friendly of which you end up feeling free leaving you car with them and they do the job with lot care I will defenetly go back again the professionalism its top well done pj
Regret taking my car there. I cannot tell what service was done to my car as it now sounds worse and has a warning light coming on that was not there before. If there was a half rating I'd give it.
Great service and cost. PJ was superb as a manager and kept me in the loop the whole time. They really treat your car as if it's their prize possession. Stanley the mechanic is brilliant too.
I was helped by Mr Adrian. Great personality, helped me out open hearted. I was also helped along side the Supa Quick team next door. Great teams on that block. Very informative and helpful
The care service at Car Service Rivonia was excellent. The manager very professional. Richard is a pleasure to do business with. Recommend them to 5 Star. Thanks will definitely be back
Shocking - had a service done on car, a month later there are all of a sudden a whole lot of issues which they want to charge R7500 to fix. Took it elsewhere and had it fixed for R800.
They are amazing. CJ and staff went out of their way to help us during a very difficult time. We couldn't be more grateful. Thank you. Will highly recommend their services and prices.
What good service we got - over festive season, Mario, the mechanic worked on the car and PJ always in touch with my daughter to update her. This is professional, caring service..
perfect service,I just serviced my car with them ,was so easy and very affordable,Adrian is amazingly friendly and very understanding. I’m definitely a regular client here …
Very helpfull. I was stranded far from home, with my weekchair bound mother, and was helped with great care and sensitivity. I highly recommend this service …
Adrian gave the best service and contacted me through alphabet to keep me up today which I really appreciate it. Thank you thank you for your service city and Adrian!
I took my car for service and the staff was very friendly and helpful. A special thanks to PJ for his assistance and professionalism. Keep up the good work!!!
Had great service through these guys, they fast and always willing to go the extra mile for the occasional odd request... Definitely would recommend them
Excellent service highly recommend this branch . Adrian is very helpful and very helpful and a great manager went out of his way to satisfy his customer
Very friendly staff and willing to assist. They managed to get me an immediate booking even though i was a walk in. Had a wonderful black Friday special
Went for a AC regas. Very friendly and kind staff. They completed the job within an hour. Quick and efficient, would highly recommend their services.
High quality service, thorough job, affordable price, professional team. I will definitely recommend Car Service City to my colleagues and friends
Good, speedy service, thanks for the assistance Adrian! (Ask the questions and they will explain everything in detail for you to understand).
They went the extra mile for us over the Easter weekend!! I highly reccomend them, exceptional service for their valued customers!
Took my car in to fix a headlight. Came out with headlights fixed and scratches miraculously removed! Great service thank you!
Car was giving trouble and PJ provided extremely helpful and friendly service. I recommend Car Service City Rivonia strongly!
No you and your staff are professional and top class. I'll be sure to come back because your service was amazing!
Very accommodating and polite service. Communication was great and I was never left wondered what was happening.
The car service city was very professional, had my car back very quickly. Consulted me throughout the process.
Great customer Care & security ...A place to visit for your car troubles.... Trust, you would love it. …
Thank you PJ and team for the great service! A big turnaround from our previous experience at this branch.
I was in a pinch, and they helped me the next day with a faulty headlight. Very reasonable prices.
Excellent serviced relating to an Engineers' Report I needed for insurance purposes. Thanks guys.
PJ and his team are lovely and efficient. Thank you for such great service. Through and through
Extremely happy with the service. Richard and team did a great job and are very service minded
Great service, friendly staff and really affordable! I would definitely recommend this branch.
They rejuvenated my 28 y.o. Chico and it's flying like a bird. Thank so much to all involved.
Highly professional, excellent service and cost effective. I would highly recommend them.
Scirocco was resorted to 100% capability and I recommend you to go these guys …
1st time I used them. So far, no issues to report. Staff friendly and effecient.
the service given was excellent and will return ,great job. really appreciated
Did an free inspection and car came out in good health. Used PJ ask for him.
Thanks very much guys! I really appreciate your speedy and friendly service.
Overall good service, but the prices for something extra repair cost more.
Fantastic service and best prices. Highly recommend this place.
They are PROPER KAK. PJ Charged me R 1000 for an oil change!?
PJ has gone above and beyond in assisting me! Great service.
Richard was amazing with service, speed and professionalism
Friendly staff and great assistance, highly recommend them
Really friendly and professional staff. Great service!!
Great people and great service, really appreciated it.
Okay place to do a service if you have budget worries.
Car clean was good and efficient. Will use them again
Excellent service. Team was amazing and affordable.
Awesome service. Will be going there again for sure
Ok place. Dit a ok job. Did not do all I asked for
Excellent service. Friendly staff. Prompt service
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