Waterford Shopping Centre Cnr Douglas road and, Witkoppen Rd, Fourways, Johannesburg, 2055, South Africa
Gorilla Pit Garage - **5 STAR RATED** Car Service and Repair Centre is a Car repair and maintenance service located at Waterford Shopping Centre Cnr Douglas road and, Witkoppen Rd, Fourways, Johannesburg, 2055, South Africa. It has received 152 reviews with an average rating of 4.8 stars.
Monday | 7AM-5PM |
---|---|
Tuesday | 8AM-12PM |
Wednesday | Closed |
Thursday | 7AM-5PM |
Friday | 7AM-5PM |
Saturday | 7AM-5PM |
Sunday | 7AM-5PM |
The address of Gorilla Pit Garage - **5 STAR RATED** Car Service and Repair Centre: Waterford Shopping Centre Cnr Douglas road and, Witkoppen Rd, Fourways, Johannesburg, 2055, South Africa
Gorilla Pit Garage - **5 STAR RATED** Car Service and Repair Centre has 4.8 stars from 152 reviews
Car repair and maintenance service
"After desperately looking for a mechanic who could fix our air suspension on 3 of our cars and wouldn't require us to take out a 2nd bond just to pay the repairs, Dwayne van Tonder commented on my Facebook post where I was looking for recommendations"
"I recently had the pleasure of using the services of Gorilla Pit Garage Fourways and I have to say, I was thoroughly impressed"
"I took my car here today after a recommendation from someone I know after struggling to find a decent mechanic worth the money spent"
"My son's engine light keeps coming on, even though it was serviced at Gorilla Pit approx 6 weeks ago"
"The people are all very friendly and personable and I appreciate that"
After desperately looking for a mechanic who could fix our air suspension on 3 of our cars and wouldn't require us to take out a 2nd bond just to pay the repairs, Dwayne van Tonder commented on my Facebook post where I was looking for recommendations... I decided to take a chance on a new garage that I knew hadn't been around that long in the area - and WOW!!!! From the moment I made first contact with Dwayne, they have gone above and beyond to sort my vehicles out. Dwayne, Jurie and Brad are such friendly and welcoming people, they are super professional, know what they are talking about and deliver the best service I have ever received! We have been working with mechanics for the past 16 years and Gorilla Pit Garage is by the far the best one I have been lucky enough to find! Dwayne assisted me with an issue with a dealership that was taking advantage of me and selling me a stuffed car, he helped me sort it out and cancel everything without them getting away with almost illegal actions AND then assisted with putting me in touch with the right people for a new car, helped with explaining everything that I didn't understand and today, I have my brand new car and couldn't be happier. Not only are they super professional and REALLY good with vehicle repairs and services, they are really nice people to do business with and are super honest and very affordable! You will not regret using Gorilla Pit Garage - the team really sets the mark of what repair garages SHOULD be. Wish there were more people like you guys! Thanks for fixing my cars that I've been trying to sort out for the last 3 years and being very affordable and pleasant to actually do business with. You guys are amazing !!!!
I recently had the pleasure of using the services of Gorilla Pit Garage Fourways and I have to say, I was thoroughly impressed. From start to finish, the entire experience was top-notch. The staff at Gorilla Pit Garage Fourways were incredibly professional and courteous, taking the time to explain the repairs needed on my vehicle and answering any questions I had. They provided a detailed breakdown of the costs involved, which I found to be very reasonable. The work done on my car was outstanding, with no issues or complications whatsoever. The garage went above and beyond to ensure that everything was working perfectly, and even gave me some advice on how to keep my car in top condition. What really stood out to me was the level of customer service provided by Gorilla Pit Garage. They were always available to answer my queries and kept me informed throughout the entire repair process. I felt like a valued customer, and that they genuinely cared about my experience. Overall, I can confidently say that Gorilla Pit Garage Fourways is the best garage I've ever used. Their professionalism, quality of work, and exceptional customer service make them stand out from the crowd. I highly recommend them to anyone looking for a reliable and trustworthy garage. Thank you, Jonty and Megan from Gorilla Pit Garage Fourways, for a job well done! I Will be back!
I took my car here today after a recommendation from someone I know after struggling to find a decent mechanic worth the money spent. From the moment you walk in you are treated with such respect and kindness from Megan who explains all the processes to you, which was refreshing for someone who most people would only see as a receptionist of sorts. Megan's sweet and kind nature put me at ease leaving my car at a new place and ensured that she would contact me with any and all information regarding my car and not once seemed to get annoyed with my constant messages. When getting my car Megan walked me through what work was done on my car and even got one of the mechanics to come and explain and show me the work done that she couldn't explain. They go above and beyond with their customer service, as well as repairs done to your car. They were even gracious enough to recommend a panel beater for me as well to fix a minor clip breakage on my bumper. Work done on my car: - minor service - securing of my steering wheel cover - replacing of stabilizers Would definitely recommend them to everyone I know that needs work on their cars and will definitely use them all the time from now on. AMAZING !!
My son's engine light keeps coming on, even though it was serviced at Gorilla Pit approx 6 weeks ago. Upon taking it back there, they managed to turn the engine light off and got told that he needs new mountings in the front as well as shock absorbers. Their quote was approx R13,000. After getting a quote from SupaQuick for the same job for R6,900 I took his car to SupaQuick. Their work was cheaper and quicker than Gorilla Pit. One day later my son's engine light came on again, after Gorilla Pit said there was nothing wrong!! Now, both my oldest son and my sister take their vehicles to Gorilla Pit and they're both happy with the service, so I'm not here to knock Gorilla Pit, but their treatment of my younger son's vehicle leaves a lot to be desired!! Make of this what you will, but I won't be taking my own vehicle there any time soon.
The people are all very friendly and personable and I appreciate that. However my dash board light still is not working after taking it in twice. There was also a lot of up and downs of me bringing the car back and there were times I was told to come first thing in the morning and I came in and was told to come back later or even the following day, a simple message at that point would have worked a lot better. Overall I just feel a bit duped by spending R4K on the service and now I will need to take it to another place to fix the dashboard light. I just hope that they did a better job on my actual engine, oil filter, spark plugs and gear box than what they did on the dashboard light
Drove in for diagnosis on a weird sound my car had been making. This was about two weeks prior to me taking my car in for repairs. The diagnosis, which was free, pointed to a broken engine mount. I was provided with a quote for the repair and didn't take it up immediately. I finally did call in and book my car for repairs. They honored their quote from previous visit, repairs were completed timeously and the car now seems better than before I took it in. Friendly people at this place, with good knowledge and very helpful. To top it off, got a free car wash out of it. Definite recommendation for your car needs.
Outstanding service! From entering to getting your car fixed, it was an absolutely smooth experience. These guys's honesty is so rare these days and they are nothing like every other workshop on the block that will just try and take your money.... Bradley fixed an oil leak on my vehicle and explained to me everything in detail. Having the feeling that your car will be looked after as their own is something you don't find very often, and they did not dissapoint. Definitely recommended and certainly the place to go if your car needs to be serviced/repaired. For sure my go to from now onwards.
I was very happy with the service received, I took my older model Renault here for a general major service, and I was very impressed. Awesome efficient service, was kept up to date with progress, great attention to detail! The car has not gone so well in years and was immaculately clean. I can honestly say I am highly impressed and would recommend the Gorilla Pit. Like for like they absolutely cream even the dealerships I have been to before. Quality mechanics that are trustworthy and who take such pride in their work are truly hard to find so I am very happy to have given them a chance.
You guys are AMAZING!! Im a young lady who really does not know much about cars- but these guys just made it so easy for me. From the moment i dropped off my car, they were hands on. I was always welcome to pop in and check on progress which made me feel super relaxed and that my car was in good hands. A huge shout out to Brad who did all the work on my car . My car has literally never run so smoothly. I feel like I now have a brand new car..... I will not go anywhere else ! Thank you so much to Dwayne, Brad and Megan. Your customer service was out of this world.
Absolutely great experience, fantastic service from Cathy at reception to Dwayne and George who went as far as collecting and dropping off my Renault for me. Breaking down the invoice so I could understand exactly what it is they were doing and why they were doing it. Was so impressed that my fiance also took his Audi there for its service and they picked up things that we would never have noticed that will help us long term. Cannot thank them enough for everything they've done. Highly recommend Dwayne and his team. Will forever go back there from now on.
I shopped around for a major service after my car went out of warranty. Started by calling the dealership to get a quote and got transferred 3 times without getting hold of any service advisor. No return call. Then I called Gorilla Pit and got an estimate and a booking within half a minute of the receptionist picking up the phone. Major service completed with no major hassles. Progress updates on WhatsApp. Car washed. And even did minor light wiring fixes that the dealer was quoting an arm and a leg for at no extra cost. Superior customer service.
Avoid if possible, took our car in to get work done and all seemed good got it back a couple days later and still has issues so return it to get fixed takes a couple more days. Get it back once more still has an issue so we return it again finally the initial all was good but after a bit of driving and a trip to Limpopo the sump plug falls out and excuses immediately come out of Thier mouths. Ignorant staff that always think they are better and clearly can't even tighten a bolt properly. Avoid Avoid Avoid!
These guys are awesome and truly passionate about cars. I was at the end of my rope with my car constantly having rear light issues. Megan the receptionist was super friendly and reassuring. I came in the afternoon during lunch so there weren't many staff around but Brad helped me fix my issue in under an hour even going as far as doing some extra work just to make sure the fault was absolutely fixed. Really amazing work and I'll definitely be recommending them
The guys at the Gorilla Pit really excelled and I experienced fast and friendly service. They communicated frequently and clearly and the work was completed on-time, as per quote and without any comeback. Megan and Dwayne made it all easy. I have had such trouble getting my Micra's gearbox sorted and at times could not even get a quote from other service agents. So thank you guys, you will surely see me again in the future!
I've never met people so genuinely friendly like Dwayne and everyone working at Gorilla Pit Garage Fourways. Excellent Customer service! I'm super happy with the work you've done and I will definitely recommend you guys to friends and family. You are an awesome team! If you happen to open other branches, you will have to clone Dwayne and and place him everywhere. How? I don't know but YEAH...
We sent our car in for left wheel bearing replacement, not knowing the extend of the damage. Dwayne and his team were super supportive, throughout the whole repair. They went out of their way to assist us, and also kept us in the loop with the repair process. The staff are all friendly and helpful, just such a great company to work with. The BEST in the area. Thank you so much for all of your assistance.
I can honestly say that everyone at Gorilla Pit is Heaven sent. The service is by far amazing and the people genuinely love what they are doing and it shows when they communicate with you. To Brad, Kathy, Dwayne and the entire team (apologise for forgetting the names of everyone) thank you for your services and for turning something bad into a great treasured experience. I appreciate the help
Outstanding customer service. You are courteous and kind, nothing was too much trouble for you. Thank you so much for helping me today. I brought my car in because it was making a strange noise and I had no brakes, not only did you find the problem and fix it, you didn't charge me. You helped an old lady in trouble and I am so grateful What an amazing owner and team. Highly recommended.
Look no further! What an awesome experience with this team. Integrity these days is hard to find. After being told by Mercedes that my shocks needed replacing at a whopping R37k, I took my vehicle into Gorilla Pit only to find out that my car is in perfect condition and nothing wrong with it! What a result. Thank you Dwayne - much appreciation for your nifty assessment and honest feedback!
My car got towed to gorilla pit after I hit a curb and damaged my wheel. Although they don’t fix wheels they did everything they could to try and help me even though they were very busy at that time , I got my car back the same day as they managed to assist me free of charge … definitely recommend this business as they are extremely professional and really care about helping their clients
Jonty and Dwayne are so committed to a positive outcome and to customer satisfaction. My car gave these guys a massive challenge and they really went above and beyond to get it all sorted. I'm super grateful and cannot recommend Gorilla Pit highly enough. And thanks to Megan for always being so friendly and keeping me updated at every step. You guys rock.
They are amazing and the owner Dwayne is always keen to assist customers in any possible way he can, no matter what car you have or the amount of work that needs to be done you can count on them. They are honest, that’s something that far and very few in between in their industry. I appreciate all the work you and your team did, thank you
Hyundai couldn't find the issue with my car. They had it for 2 days. The friendly Gorilla pit crew went above and beyond to help me with the problem and saved me quite a bit of cost in the process. I can't recommend them highly enough. This is the place to go for mechanics who are dedicated to their trade and care for their customers!
By far the best experience I have ever had with any mechanic. All the staff are very friendly and helpful. Also having the procedures explained to you like an inteligent human being was a uniquely refreshing experience that I greatly apperciated. I will definitly be a returning customer for any of my car related issues. Thanks guys!
A group of mechanics and engineers that actually do what they say they are going to do. To Jonty and Megan who always make the process to pleasant I thank you both! Dwayne the owner is an absolute gentleman who consistently puts your interests in his priority list. The only place I trust to do anything on my car
Bradley and the team are so on point. They were absolutely fantastic! I was on the highway when my wheels starting acting up and we could have been in a serious accident. They got it sorted and were more than friendly. I'm definitely taking the trip to fix my car there from now on. I can't thank them enough :)
Amazing service, I have a car with parts hard to find and they managed to assist after me asking a hundred other places. They gave me the best price and managed to give me a discount as I’m a student and cars can be super pricey after motor plan. Super grateful and will keep coming back. Thanks guys …
Gorilla pit were incredible. The staff were very friendly and they were upfront with all costing from the get go. They even called to confirm if they could change a light bulb which I wouldn’t have even noticed on the final invoice. Thank you again for the great service and I’ll be back for the next one!!
What more could you want from a mechanic? Honest, good workmanship and reasonably priced. For what Isuzu charged me to replace ONE Vbelt.. These guys did a major service on my car at the same price. Needless to say, I highly recommend and have found a decent place to service my car.
Thank you so much Jonty and Megan, both so amazing for everything you did today! So accommodating and sorted out the problem in one day! Fantastic, friendly, helpful service! Will absolutely bring my car there again! Really awesome! Very happy! …
Great service, professional and extremely helpful guys working there. So much so that our dogs are received a ice cold bowl of water on a hot day. They went the extra mile . I would recommend Gorilla pit Garage to any and all in and around Douglasdale.
I would just like to commend Megan & Bradley on there assistance with my vehicle. There were no delays and service was impeccable. Bradley was so informative and was there to help right away. The companies efforts and standards are truly unmatched!!
I thought honesty and workmanship had died off in the mechanic industry, guess I was wrong. Took my car to Gorilla Pit for its Major service, I dont have a single regret and I will continue to use them for all my future services. Thanks again team
I was really surprised at how friendly and efficient they were when I came in today, although I shouldn’t be surprised, every time I’ve come here they have been incredibly professional and so helpful. They are definitely in a league of their own.
Excellent service, great communications and a great price for a service and aircon regas. They helped with transport while the vehicle was being worked on and the cherry on top was that the vehicle was cleaned inside and out. Strongly recommend
Gorilla Pit is an oasis in a sea of sharks . If you want exemplary service and be something other than just a job card, this is the team of friendly professionals to use. Very happy with my car service. Highly recommended
Very impressed by their fast turnaround, had a small issue after collection and sorted out in record time. At no cost even though gearbox had to come back out. Well done keep going this way and you'll rock your industry.
Took my car in for a minor service. I was qouted a lot less than the auto shops in the surrounding area aaaaaaand I must say the service was phenomenal. In and out same day for the service too! Friendly folks I tell ya
Great knowledgeable team! Special shout out to Jonty for letting me know exactly what the issue is, and potential cost implications and to Megan who always keeps the customers updated on the progress of repairs.
I had an urgent repair to a wheel Stud and bull bar bracket a day before I was due to drive to Malawi. The guys at Gorilla pit managed to fit me in and do a quality and fast repair. Much appreciated .
Quickly stopped there to ask how much it would cost to replace headlamp bulb. 8 minutes later done. Great place! Definitely taking my cars there for any work done in the future! Super friendly staff!
Wow. What incredible service. Not your average mechanic service, true service with a smile and a massive effort to ensure I left happy. Highly recommended and I will definitely be back. Thanks guys.
By far the best mechanic and workshop I've engaged in JHB for my cars. They are professional, knowledgeable, Friendly and fair. Defn worth speaking to them if you need any help with your cars
I had a great experience when I took my car for diagnostics, they were very helpful, professional and affordable and Megan is super friendly and kind. I definitely recommend Gorilla pit 110%
Amazing service from Jonty. Excellent turnaround time. You always have a comeback here if anything goes wrong. Was so tired of getting ripped off and over charged from my previous mechanic.
Amazing service. Was struggling to get an answer for what was wrong with my car and they were able to help and repair it. Staff are very friendly and helpful. Would highly recommend them.
My engine oil was overfilled by mistake at the petrol station and got a oil overfilled warning light on. When I called them they offered to jacked my car and drained it for FREE . …
Price was about R2000 more then originally quoted (and nothing was wrong with the car), I also asked for the inside light to be replaced and it wasn't....won't use them again.
Very happy with the work done to the car as well as the most amazing customer service, very decent and honest people working for the company. Great Job!! Highly recommended!!!
For great, friendly, efficient service I would recommend Dwayne and the staff at Gorilla Pit to take care of all your mechanical requirements. amazing service received.
Wow. An incredible team. Friendly service. Highly recommend. Will not be taking my car anywhere else in the future. I wish Dwayne and his team all the success.
Definitely recommend Gorilla Pit Garage. We brought our Audi for a service. Amazing work and team. Perfect and fast service, and as well reasonable pricing.
Amazing service, friendly staff and they have excellent knowledge of vehicles. If you ever need advice, or service on your vehicle, this is the place to go!
I have been bringing my 2nd hand BMW here for all my maintenance and mechanical needs and I must just say this team is awesome. They go above and beyond.
The guys here are amazing. The workmanship is brilliant and they are fairly priced which is hard to find nowadays. Would recommend these guys to anyone
Jonty and the team are professional in their trade, Couldn't be more happy with the tentative service and care given through out the whole procedure,
Great service every time I have gone (I have used them twice for different issues on my car) - always very willing to help and at a reasonable price
Great service with the car provided on time and the interaction with the team was top notch. Will be back, hard to find quality these days.
Had a very good experience, staff were very friendly explained everything and car was ready by the time they said it would be.
These guys are honest and don't overcharge. They also delivered my car on time. I'll trust them with my cars going forward!
Great Service from all the guys to the reception. Special thanks to Duane and his wonderfull team sorting our Ford Kuga.
Friendly service by Megan, well priced, the owner explained to me what was done to my car. Cleanest car ever afterwards!
The people were very helpful, they assisted us on a friday afternoon and went the extra mile to get the necessary parts.
Always a pleasure dealing with them. Very friendly, professional, and willing to go the extra mile for their clients
Absolutely brilliant they clean, professional and friendly and extremely well priced I would highly recommend them
Jonty and Megan committed to service excellence. Friendly and professional. Would recommend without hesitation.
Best experience of our own. Well priced, excellent service and quality of work.Will defenitaly use them again.
Dwayne and his team did and amazing job, well priced, professional and kept me updated every step of the way.
Just overall a great experience from beginning to end, took my Clio 4 RS in for some work. Highy recommend.
Amazing service every time. Extremely professional and trustworthy. Would highly recommend Gorilla Pit.
These guys are fantastic! They go above and beyond for their clients. Would definitely recommend them
Incredible service, friendly and helpful staff. Would love to give 10 stars if I could! …
I liked the friendly service and detailed explanations. I would recommend it to anyone I know.
Work of perfection, wonderful team. Definitely the place to go if you need help with your car.
Fantastic service, very efficient and quick. Would definitely recommend them to more people.
World class level of professionalism & excellent work ethic. Well done Gorilla Pit!!! …
Exceptional quality and friendly staff, really recommend them and great turn around time
Quick, professional service with a car clean on a Saturday morning! Thank you!
Great place, friendly staff and they gave me a great price on my new clutch
Absolutely amazing service and staff. Really friendly and professional.
One of the best restaurants around! Unbelievable customer service too.
Took our car in for minor service. Quick and efficient. Great service.
Great Service... Bradley is just amazing... Honest and reliable...
Great job sourcing parts and fixing our 34 year old Toyota Corolla
Great service at a reasonable price. Very nice people and garage.
Excellent & efficient service! Will definitely see me again.
Always ready to assist with your car, need and tidy workshop
Friendly, professional and fast service can 100% recommend
My new go-to service station. Friendly and helpful staff.
Efficient | Fair | Affordable - recommended !
Awesome vibe coffee and friendly service!!
Great service, experts in Mercedes-Benz
Friendly, great service and good price.
Great service. Won't go anywhere else
Very helpful and friendly service
Friendly and efficient service!
Great service. Very reliable
I love it
Good
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