I called in before i came and stated how much i had for a down payment. i was told over the phone the options i had and had about 5 cars to choose from. i specifically told the representative which one i wanted. When i came in that specific representative was tied up and there was a line going out the door. i was the first person in there so that would have made me the first that should have been seen. After about twenty minutes of standing in line this lady came in and walked straight up to the sales person i was supposed to see and told him she wanted the same car i was waiting in line for for twenty minutes. Of course naturally i was upset. For one, i was waiting in line for someone to at least acknowledge the customers in line, for two it was supposed to be first come first serve but they helped the lady that came barging in first. So, i didn't make a big deal out of it. I just decided i was going to pick a different car. But, when i went out there, the car lot looked like a junk yard. There were two different lots. One behind the building and one across the street. I looked at the other cars i could choose from. The truck still had decal stickers on the back window with someones name spelled out, it was dirty on the inside and out, and there was no radio. The bmw truck had no radio or battery, and there was a pontiac g6. the inside was trashed! this just let me know these cars were not inspected. i now thank God that girl barged in and got that car.i could only imagine what was wrong with it. Customer service-bad, car quality-bad. I walked out and never looked back!

I put $1200 down on a truck from Charlotte Auto Sales. A couple weeks later I took my truck to inspection and it failed (they guarantee emissions on their vehicles), so I brought it back to them to fix and they kept it for several days. When I got the truck back I went to inspection again and failed again. At this point they told me to take the vehicle to Welltek on 4th Ave where they would "pay some Palestinian guy $150 to pass my vehicle." Shortly after having that conversation my truck broke down on the interstate. They towed it back to their shop and kept it for an entire MONTH, the whole time expecting me to continue making payments. During that time I called on a daily basis and visited their shop many times but I never really understood what was wrong because the people working on my truck didn't speak any english. When I finally got the truck back, this week, it broke down again after three days. I've decided to have my own mechanic take a look at it because I can't afford to be without a truck for another month. When I called today to make a payment on the vehicle I was informed that my account was over $300 passed due for the month that it was in their shop. Mike (the salesman) said it was "impossible" for them to stop payments once they have started and refused to dismiss the charges despite the fact that I've given them over $1500 for a broken down truck that I can't get plates for. DON'T MAKE THE SAME MISTAKE I DID. GO SOMEWHERE ELSE!!!

This car lot sell bad cars that have Ben beat to hell for more money that what tget are worth all they care about is the money in your pocet and no value to the costomers rip off indeed no loyalty to service or do they stand behind a vehicles all they care about is your down payment and then tried to rob you with a high tax increasement trust me it is well worth the time to go somewhere else and not be involved with these money-hungry bums, don't be fool buy there reviews also alot are posted by empolyes who work there with alies names to fool people who look at there reviews stay away from this no good car lot

They are good with you. When you need help with your car or have anything question. They are quick to help you and find out the information for you. They help you solve your problem as fast as they can... They are great people to do business with... My saying, "If you need a car come to Charlotte Auto Sales and they got you..." They have this one lady that works there and her name is Ms. Cheryle.She is the mofo truth.. She really i mean really works with you as well..

Charlotte Auto Sales is the Best!!! My wife and I are the proud owners of a 2000 Toyota Avalon XL! Best sales people in Nashville! Great selection, affordable payments and unbeatable customer service. I would definitely recommend them to anyone. This will not be the last vehicle we get from them!! Thank you Charlotte Auto Sales for everything!! Go see them for your next car you won't be disappointed!

Was purchasing a vehicle from them. The engine went out in car. I kept up with car payment for an entire year even though I was not able to drive vehicle. Once I got money up for the engine. They charged me for a 2007 engine but put a 2005 engine in the car. Due to negligence my transmission went out. They refuse to put the correct engine in vehicle after being notified of there mistake.

My first time purchasing a vehicle and they were kind and helpful with helping me choose one. Nice price and the car in have is nice. Had a problem with the headlights they fixed that asap and I haven't had a problem since. Their cars are nice and the price is good and they gave me a generous amount of time before my first payment was due. I will continue to shop with them in the future

Charlotte Auto Sales provided me with excellent customer service. Showed me a variety of choices in a broad price range. They had a good selection of cars. They were very kind and considerate. They even helped get my child situated into my car when I was ready to leave in my new car. I would recommend them to anyone that I know.

They sold me a lemon.. Everytime I call they don't answer or they will hang up on you...they don't want to fix your car...I had problems with the car evey since I got the car ...now my car is currently broke down.. after I made payments.....Mike is a crooked sales man...I hate I ever went to Charlotte Autos

The salesman was nice. I couldn't get the vehicle that night. They held it for me until I got back the next day. They worked with me on the minor problems that was wrong with it. And my down payment wasn't high. Taxes wasn't high and my notes aren't high. I love this place …

The down payments are not to expensive. They actually work with you. They fix the minor problems on your car even if you don't have the money to pay for it right then. Every since I have been dealing with Charlotte auto sales I have had a good running car. I highly recommend them. Ronald Tibbs

DO NOT BUY A CAR FROM THEM!! They half fix s**t and be QUICK to repo ur car. Mike is rude and don't care about nothing but selling those lemon cars. They give u a car and don't even clean the inside before giving it to you. I will NEVER buy a car from them again or recommend them to anyone.

I have purchased from them before and I loved it...I appreciate the time and patience the staff has for their customers. That is very important to me because I am a single parent and they have very reliable cars for low prices. I have recommended them to my friends and family.

Mike took great care of me. My car is awesome. I took it to the dealership after I had gotten it from Charlotte auto sale's and the dealership couldn't believe how good of a steal deal I had received. Nothing absolutely nothing is wrong with my car, thanks guys!

One of these guys almost hit me with their car when I was riding in the bike lane down Charlotte. Person clearly wasn’t looking where they were going, became irate instead of apologetic. Cars constantly parked illegally on the sidewalk and bike lane. .

DO NOT AND I REPEAT DO NOT BUY A CAR FROM THEM.MIKE IS RUDE AND THE CARS ARE LEMONS.HE FIXES THEM JUST ENOUGH TO SALE AND HIKES THE PRICES ON THEM,ITS A SCAM!!!THEY WILL REPO YOUR CAR AND DON'T CARE ABOUT YOUR BEST INTEREST

I love charlotte auto they were very good to me. I'M still driving my 2007 chevy impala have'nt had a problem. when it's time for me to get another car I will be back. I have paid my car off...T hanks you guys!

I’ve Recently only been with Charlotte Auto sales for about 5 months now , I Consider Them As a very well Car Dealership , Nice, Friendly , and Understanding and will work with you . I Will Recommend To anyone

I have been with Charlotte auto sales for years and they have been really good to me... I have gotten nice quality cars from Charlotte auto And I will recommend them too anyone who needs a nice quality car.

My First Vehicle purchased in Nashville, TN. They are very nice vehicles and friendly. They worked with me through some hard times. I highly recommend you to come to them for your next vehicle purchase.

Fatimah is an absolute gem. She always takes my payments and handles my account on time. She’s always greets me with kindness. Always has a smile on her face! They are lucky to have her

Ive purchased 2 vehicles.they dont do their title work ontime ive had 4 teml tags and all i needed was a tag transfer.then it was registered in the wrong county..they have issues

I love this dealership, they cater to your needs and value your request on the car you want... Little down and your in there lol.. I recommend anyone to come to this dealership.

Very genuine crew..they work with you and fix the problem quick if you have any..they offer a wide selection of great running vehicles. Check them out today dont wait

This place will lie cheat and steal from you the most unfair business ever they will try and have you arrested too even if your car gets stolen how American of them

Mike will not stand on his words, wasted lots of your time. He will try to rip you off and cheat you, stay away from Charlotte Auto Sales. Please spread the word.

Very nice salesman an office workers! Very good about fixing small problem with cars (even tho problems are rare) always have a good experience with them!

If you are wanting a car Charlotte Auto sales is the place to go. Nice cars,and low down payments. I love my 05 Honda Civic. Thanks Charlotte Auto sales

I had a great sales person that help me fit a car to my budget. At a great price my car runs well. I would recommend this place to friends an family

Avoid this dealership! Cars has VERY HIGH miles Owner has no clue what is going on All about getting your money and not standing behind their cars

this is a great used car dealership with friendly workers that do their best to keep customers happy. they have a great variety of cars as well.

They have good customer service. Any problems I have had with my car they have fixed so far, but iv only had my car for a cuple of weeks.

I Got My First Car From Them & I Love It. Great Customer Service, A Good Price/Affordable Price, And Very Patient & Understandable.

I love Charlotte auto sales I have gained a relationship with them all of them very awsawes and great people COME TRY THEM OUT!

Great business they worked with me perfect an they are very respectful and also good people to talk to and be around

it is overall a great lot. the only issue i have will be discussed with them. great cars. they do work with you.

Worst customer service ever they are very shady and sell cars that cannot pass emissions

Friendly Staff great place to buy a car.Mike sold me a 2016 Nissan Nv200 and I love it

Charlotte Auto sales is a great place to buy a car when your in need of a car

Compre un carro con ellos y me parece que son muy responsables y serios

Mike is a professional salesman who takes great care of his customers.

Great place to get a first car or a great deal, really recommend it !

Bought a car from Charlotte auto sales they do great work with you.

They gave me a good running car and I never had any problems on it

Micheal took care of me, car lot was great! Wonderful experience

The people here are so helpful and will work with you. Come by!!

They put in a vehicle in a short time. Great place and Service

Charlotte Auto sales is the bees knees! 10/10 recommended!!!

Terrible over the phone service they jus hang up on u

S/O to Ms. Patricia, and Charlotte auto sales!!!!

Great service. Great prices. Great cars.

Great selection of cars. Great people

Really nice place to find a car

Fast, Friendly, and Affordable.

I get my cars nowhere else.

The best lot in Nashville.

They are good people

Mike and Ashlee cool

Great carlot!

Bad service