I came in today and I served by a lady at the front her name was Imam Adhami. She was very very helpful and she went out of her way to help out a couple of times. You need to hire more people like her she is a great asset to this branch. I'll definitely be coming back due to her outstanding service. …

I went in today during my lunch break and received such wonderful and professional customer service from Iman at the Bankstown Centro branch. I told her I was on lunch break and she made sure I was assisted with ASAP. I would like to thank her for being so attentive and helpful today.

Mahmoud (the branch manager) was amazing very exemptionional. My partner and I had gone to three branches but did not get any help on opening a superfund account. He was very polite, patient and ensured we were satisfied. He needs a pay rise ☺️. Thanks alot Mahmoud.

Why have a phone number that rings but nobody ever answers? Locked out of commbank account because of a purchase now needing me to go into the bank physically made the change from St George to Commbank not sure if I would recommend the switch to anyone.

Honestly the most passive aggressive, miserable bank tellers I’ve come across. Only one is nice. The others are so rude for no reason & the other tellers like to join in making you feel even worse. Can’t even get a “hello” or a “have a good

The forefront of a branch must be welcoming and respectful, which was exactly the opposite of what I've faced when visiting the branch to open an account, the staff was dismissive and rude, I was not told of wait times nor I was approached

The staff at this branch are nice and friendly, saying this, if you attend this branch be prepared to wait for longer than usual time. I was told half an hour, about an hour or so later, I'm still waiting. It may be appropriate if they had

Today, I went to the branch of the Bankstown Central. I wanted to send some money, and I needed the paper receipt. I thought the bank could get the money from my bank account, the bank assistant said that I had to pay it in cash, but I

This branch is full of ignorant staff including the Manager. They need much better communication skills so they can explain the rules to elderly customers. They should've called a Greek Interpreter. Thumbs down from us. Going elsewhere.

I always like going to bankstown centro branch. Best branch ever and staffs are friendly and make me feel so valued. One particular staff Member Maria F (Teller) is always efficient and ready to help. Thank you CBA Bankstown Centro.

Very unprofessional and rude. I called the branch a day in advanced to book an appointment with a lender (on behalf of my father as he does not speak english very well.) The lady on the phone told me the lender is "free all day for

The woman at the teller and the one at the customer service desk were very rude, spoke to us loudly and in a condescending way. They were both of middle eastern appearance. You should train your staff to be more respectful.

My partner and I had a very pleasant experience with Katia today! She helped us with all our enquires and took time to explain various options to us. Was very comfortable throughout the whole process.

I had the pleasure of being looked after by Sam. Sam is young, but extremely professional, overly helpful and did everything he could to make me happy. Sam should be commended for his great work and

I had a great time with Mrs Sneh Chandra and she served me really well. I love the friendly gesture given by the amazing Mrs Chandra. I am so glad I came by Commonwealth Bank this morning.

Walk in and the Lady Sue Helped me and was very friendly and helpful and referred me to Lender Bishwa. With my Home Refinance, And it was the best experience of my 15 years going

I went to CommBank centro Bankstown to enquire about travel needs and was served by Katia and Wafaa and they were so friendly and covered everything I need to do before I travel

Sarah Azzam served today to open up an account, she was very professional and helpful and knowledgeable. amazing service and i'm very happy with the commonwealth bank

Sarah Azzar was a very kind and professional she gave me one of the best service for my account opening I have ever got. I give 10 out 10 to her for service. Thanks

Katia, Kristiele and Sema has been absolutely awesome. There customer service is remarkable. I have always been served very well no matter what the issue is.

This is shocking. The customer service was terrible. The lady at the front desk Joanna not even willing to assist . Just ask you to go to another branch.

I was served today by Sarah Azzam. It was fantastic and smooth. I am very much happy and I will look forward to do business with CommBank in future.

I was served by Sarah Azzam. Such lovely customer service and very fast and efficient!! A pleasure to open my first bank account with her …

Exceptional Service from Tracy - A True Banking Professional! I recently visited CommBank and had the pleasure of being assisted by Tracy, who

Big thank you to Sandra today. Sandra was professional, friendly and very patient. Thank you so much for your kindness. Recommend this branch.

I was served today by Sarah Azzam she was very experienced and very polite. I had an amazing exprience opening up my first accounts.

Kristiele has good communication skills, she is friendly as well and very helpful. Working hard for studies.

Honourable mentions to Sarah A and Ginnan / Jinaan for their excellent customer service .

Bankstown Branch Manager - 20/5/23 A horrible experience and terrible people to deal with

Mahmoud Kanj is a legend - I’m glad he was there when I attended this branch…