I purchased an expensive smoker from this location and had a set date for them to deliver it to my home. On the day of delivery, I had to make several phone calls and make a trip to the store to find out if they were still coming and they assured me that someone was. It finally came to 5:00pm which is the end of delivery so I went inside the store and found out they had delivered it to a different home. The person on the phone and the person in the store did not seem to care about the inconvenience and couldn’t even promise that it would be delivered to me first the next day. I am out another day of work just to wait for someone to deliver an item I was promised the day before. Was offered nothing for the inconvenience either. Update: They delivered first thing the next day and offered something for the inconvenience. I understand that the holidays are busy, but I was told the day of that it would be delivered so I should have gotten the delivery. Thank you.

Called ahead and spoke with person who said he could sharpen scissors. Took scissors in over a long weekend as we desperately need them at work. When I dropped them off, the front desk person stated they don’t sharpen scissors after she spoke with her manager. I responded that I spoke to the guy who does it, and he told me to bring them in. He also told me it wouldn’t take long and would cost $8 a pair. He even asked if I was wanting to wait for them to be sharpened and I said, no, I don’t mind waiting but I’d like to be able to budget my time. Four days later, another guy calls and said they can’t sharpen them because they don’t have the tool they need to do it. So I waisted four days when I could have taken scissors that are needed in a hospital to somewhere that could actually do it. I wouldn’t have even minded if they would have called me on day one to tell me they weren’t capable of doing it. Very frustrating.

Went twice in two days, store very clean and well stocked just after grand opening. Definitely excited for the future of this store as it is very close to home. Customer service was ok not anything to go tell anyone about. Buying a circular saw, had to have a associate get it from back because the box on shelf was display only which didn’t really make sense. When associate came out it was wrong one at higher price so we looked for another, same thing, he had to go back and get from stock room. This seems to be a concern for myself, no one wants to wait for associates to go look for stuff that could be stocked on shelf for take it home today type merchandise. Check out was great guy recognized myself from the night before so that was good and the other associates were friendly as well. Time will help as this is a brand new location.

Was so excited to see Ace move in locally! My first visit wasn't until two weeks after store opened. Given the newness of the store, was prepared to give decent leeway all around. Good thing ... Since this was early summer, I expected to see more simple garden products featured and for them to be reasonably priced. Found none of the above. Amount and type of products offered was pitiful and horrendously overpriced. Sigh ... Trip not worth the visit. Unfortunately, paying for the five basics I DID purchase was also a bad experience. Took cashier three tries to ring items up (all five of them), even with managerial help, and still didn't get my Ace loyalty card credits. So disappointing Sorry Ace.

Prices are a little high on some things, but when you can't find a screw/bolt/nut at Home Depot or Lowes, this is where they send you, and the prices for those are super reasonable. No reason to spend $5 for a pack of bolts when you can buy one for a dime. Employees at some Aces are condescending and mean, but the ones here are (mostly) super friendly and helpful. I shop here regularly when I need some odd parts for car repair or better hardware for home projects. Update: still pricey, still the best place to get bolts and nuts. Even found some tiny screws that fit my gun holster. My lady flips furniture and is able to find hard-to-replace nuts and bolts for drawer pulls and other hardware.

Really want to support small stores over big box but they make it difficult. The employees seem very anxious to assist customers, but not a single employee was wearing a mask. Three different sales people made no attempt at distancing while offering uninvited help. The city will require masks starting tomorrow but too little too late. I can understand a decision to not require mask on customers, but to not have your staff masked to protect your customers seems very shortsighted.

When I need help or advice this is where I go. Clean, friendly, well organized store with knowledgeable and friendly employees. Always cheerfully put heavy items in my car for me without the hassle of having to look to find somebody or drive to a different area to pick up. More expensive on some things, but they have a good awards program and sales that help compensate for that. Do not have to walk and search forever to find stuff.

The Team Members and Management are amazing! Special thanks to Rod, Nick and Austin! Very customer focused, friendly and professional. Definitely work to meet/exceed customer care. Store is always well stocked, clean (offer hand sanitizer stations around the store). All staff wear masks and social distance. Very comfortable shopping here! This has become our favorite hardware store! Thanks Ace folks!

Lovely store! Clean. It is well stocked with LOTS of products. I was very impressed with the help I received until I arrived at the check out counter. I was ignored by the two clerks who were visiting with fellow sales associates and then I was charged for a BOGO item. Customer service at the check out was a minus ten. No I am not going back. I''ll stick to Lowe's.

This is one of the closest hardware stores by my house and its never crowded and i always am able to get help. The staff always seem to be in decent moods (everyone is human) and relateable. Even making sure if im told no that i actually understand why. If they werent able to provide me with when i need im directed for alternate solutions. Im glad to have them.

An associate personally found me a nut I was looking for. It only cost 11 cents. The store looked good and well stocked. I used the restrooms located in the back towards the left corner. The restrooms were very clean. I am visiting from Texas. The Ace there is far away from where I live. I have been to Ace Hardware in other towns I've lived in.

You are always greeted when you walk in the door. They're very helpful in directing you to what you need or answering questions. I can bring my dog and they always have treats for him as well. Just a great atmosphere and good people all the time. I actually drive 15 minutes further past other hardware stores just to go here.

I love this place. They are known for their tools and hardware. But, did you know about their grilling section. Wow. Fantastic variety of grills, charcoal, pellets, accessories, rubs, seasoning and sauces. The folk are so nice and helpful. Do yourself a favor and stop in. I assure you that you will come back!

Nice clean well organized store but had a bad experience with the price on the weed killer I purchased. The sale sign was still up because someone forgot to take it down. In most cases most places will let you have it at that price not these guy's. Doesn't mean I won't go back but 1st visit wasn't great.

The people at the Ace on county line are some very nice folk's man, Bro they come to you and welcome you in to the store and ate at you service no sweat, My type of place to go get stuff I need alone with great service. Thanks guy's, I'm thinking if Zach when i speak. COOL DUDE &THE TEAM. GO SEE EM'

Great that they have higher end products like Green Egg and Yeti but also nice that they also have basic everyday items for the home -- appreciated the kids play area so they could play while we shopped. Staff was really helpful in answering questions. Really nice to have as part of the community.

As an ACE Rewards Member I was glad to see this store open. I've purchased from this store on multiple occasions however the last 2 not so pleasant at check out trying to use my Rewards Points.. I later spoke with Rod the store manager without any satisfaction.

We had quick service! They assisted us to find a piece that we didn't exactly know what was needed and boom! They knew! Nothing better than finding what you know you want but don't know what it is called! We enjoyed our trip. Can't always say that nowadays!

Has the feeling of a small-town hardware store while having mostly everything you need. I find it much more convenient than bigger hardware stores. Prices tend to be higher at times but it evens out with the friendly staff and very nice grill and lawn area.

Very helpful staff. Massive grill showroom, plus paint, power tools, and a new garden center this season - if they don’t have it in stock, they will order for you and give you 10% off...nice way of proving they are your neighborhood hardware store. …

First time visiting. Great experience got exactly what I was looking for. Spent 25 more minutes just looking around. I will be going back people were helpful they were friendly and had great eye contact and a smile when assisting guests.

Friendly, helpful, staff is very accommodating. Ask a question, they take you to the product. No pointing, no turning around when they see customers. Reminds me of the lumber yard/home store I grew up and worked in. I’ll be coming back!

I just bought a ultimate toro lawnmower The young man who helped me was so sweet & Im sorry I forgot his name but he brought it out put in my suv for me & gave excellent customer service I just love my neighborhood Ace Hardware

Went to the store on a Dewalt tool that was in the ad get there.there was none so they said they could order it it would be on Monday it’s Tuesday still not in and they have no way to track it bad business.tell the truth

Very convenient when not wanting to hassle with big stores. Very friendly and helpful staff that are knowledgeable and care about what they do. Good selection of quality items with decent prices and they deliver.

Helpful and patient. I was under a house working for a few hours before I went to the store and I appreciate their kindness and understanding because I am sure I was not easy to deal with. 5 Stars all day long!

John is THE man! I will ALWAYS be more than happy to pay extra as long as I can walk in and walk right out with exactly what I need. In a town surrounded by mega-hardware stores I can't beat Ace for service!

Very big, large selection, and it is definitely an ACE hardware... Excellent customer service, fast online order pickup, clean, beautiful store. ACE is my go-to as a handyman and this one is top notch.

Was told to go here for my smokering needs. Didn't Bellerive l believe it, but tried anyway. They have a great grilling and smokering selection. Even found the Meat Church rub my recipe cakes for!

The customer service here is fantastic! We could not get a bolt of of a power steering pump, and an associate took his time and and got the nut off. Ace has earned my business from here on out.

I love this store! Great people working there, so nice and so helpful, always go above and beyond. The store is clean and orderly and pleasant. Will always use Ace before the "big box" stores!

This store has just about everything you need in one stop. Wonderful sundries, Something fun for everyone. Great staff who know their stock & where its located. Wonderful folks to do business.

Austin and Zach were super helpful in our green egg purchase. They went above and beyond in answering all questions we had. Would definitely recommend coming here for any Green Egg purchases.

I love this store, the staff always had time to help and they make you feel welcome. The prices are a little too high for some items but sometimes it's worth the convenience.

They had 10% off Weber grills over the Labor day weekend. No one else was doing this. It's rare to get a discount on Weber Grill. The sales associate Austin was so helpful.

We’ve shopped here mostly for grilling supplies for the Treager rubs mostly. Staff is always very nice, the products are easy to find, and the store is well laid out.

Love this store! Friendly and knowledgeable employees. I found exactly what I needed. It was much better than walking around a huge box store. Quick checkout too.

I was impressed with the neatness of this store. There was no clutter sitting around.. Nothing in the aisles. Everything was placed on shelves or hanging neatly!

Like the store! They did not have the inflatable toddler bed we were in pursuit of however. Only online....but the store is very nice and great customer service:

Staff there is great. Need a little training on the paint machine I think. Well stocked for a change. Good selection of grills to include this pig. Literally!!!

I am glad we now have a hardware store just up the street. Also the Ace hardware grass seed is the best. Used it couple weeks ago and it really grew fast....

Really enjoy shopping here, the people are very helpful and they have a great selection of grilling accessories and seasonings. Love the Meat Church brand!

A place where the staff REALLY knows the product. They care, they are knowledgable and they have everything. Easy in and out in a power packed small store.

The shelves weren't very stocked at all. Didn't have anything I was looking for, but the employees were friendly when I delt with them at the checkout.

Have meet old friends there. Nice store and people. Nicely priced and a good selection. Nice place to go and very stimulating. Will be going back.

This place is very helpful (no ad paraphrasing meant). They cover where the big box stores don't, and the quality has always been excellent

Very attentive sale associates. Help me with all my needs, giving helpful advice on my project. I will shop this hardware store again.

Absolutely the best customer service I've ever had at a hardware store! Russ was a blessing and went above and beyond to help me out!

My favorite hardware center. Have a question about anything hardware related and they have an answer and some of the best solutions.

Staff is always very nice and willing to help find what I need. They also have a great selection of various types of Home Products.

Have a little bit of everything and apperantly only Ace stores carry parts to fix gas water heaters that work off of thermopiles.

Great selection of grills and accessories. The staff is AMAZING, knowledable, professional and very helpful. Great place to shop!

Went In there for miracle gro miracid. Found it plus 2 other things I needed. Overall nice store, people very friendly.

No one offered to assist me. That is the reason I went there although the prices are higher. The cashier was pleasant

Impressed. Great selection of tools, hardware, etc. Largest ACE I've ever seen. Nice and bright, with wide aisles.

John the elderly man in hardware section was so helpful. He found the alternative of what I needed. Thank you sir.

Great little neighborhood hardware store.but nursery did not have any evergreens in May. Very skimpy availability

Just another hardware store They do have a better than normal selection of bolts and fasteners than most stores.

Great place for all house needs. Very friendly employees always willing to help you find what your looking for.

Very clean store and items were all stocked. Cost of items in reason. Everyone should stop by and check it out.

Awesome place, lots of stock in what I was looking for. Very clean and tidy. Staff were very helpful and nice.

Great store, unfortunately this time they didn't have what I needed. But it's a specialty piece so that's OK.

Thanks Betsy for assisting me with all my questions and your nice attitude. Recommending this Ace to the max.

Well it's good to have Ace Hardware back in the area half the time I go in there they don't have what I need

Nice staff. Good selection of a wide variety of hardware and household items. Always helpful and friendly!

Good place to find what you're looking for they also do small repairs on lawn mower is and we tremors

Very helpful and nice. Literally has anything you need plus unique stuff too. Thank you Ace! Amanda.

Store is super clean and neat. Staff is really helpful. Household items, yard equipment, and tools!

Wasn't like the old ace of years ago. Shelves very sparse and nothing special like ace is known for

They have great employees and are very helpful. They have super nice-looking mums at a good price.

Employees have been helpful / friendly during my visits and the location is convenient. Keep it up

Very nice and clean store. Well stocked, but did not have the reverse thread set screw I needed.

Some times I have a hard time getting help at this location. I normally go too Ace for the help.

Staff members are very helpful and they have damn near everything in one store for all projects

Nice store a little pricey compared to lows or menards but convenience helps with extra cost

Nicely stocked shelves well organized easy to find what you are needing well knowledge staff

Such a nice change from big, box stores! The employees were actually helpful and friendly!

The employees here are always so friendly and knowledgeable. I will continue to shop here!

It is nice to be able to buy hardware in a smaller store compared to Home Depot and Lowes.

Friendly staff. Always someone offering to help you..& everything you need * more Love it

My favorite hardware store, kind employees, glad to have one closer to where I live now.

Beautiful hardware store! I'm so glad they moved from their old location! I'll be back!

Great place they dont have quite the selection but what they do have makes up for that.

Love ace they have a nice clean store and their staff is always very nice and helpful.

Great customer service, small biz feel with all the items you need! Customer for life!

Great friendly service. They beat the big box stores hands down! Convenient location.

I was able to get in and out quickly and I had a coupon for 5.00 off a 5.00 purchase.

Great place, great deals. Friendly staff. They don't sell large sheets of plexiglass

Generally a good store but stock was low; expensive compared to other similar stores

Extremely friendly people and they will help you the whole time you're at the store

I love this ACE hardware. It is well organized and it has my favorite bbq spices.

Staff is amazing!! Would highly recommend this Ace if you have any questions!

Very helpful staff biggest Ace I've ever been in everyone should check it out

Awesome!! Super helpful. Friendly. Knowledgeable. So happy they are here!!!

So far this has been a decent store..stock is ok prices are also just ok.

Going to Ace is a blessing. Always someone to help you. Love this store!

Ok , not such friendly employees in store. In a pintch only. Expensive

Clean well lit, well organized great variety and high quality products

Beautiful store. Very clean. The employees were helpful and friendly.

The employees are easy to find and are always helpful and courteous!