My problems with Davis Funeral Chapel (DFC) did not begin until they had received their money and the funeral was done. My father passed away unexpectedly and my brother and I chose DFC to handle everything. This was the first time for either of us to have to handle any kind of funeral arrangements. A week after my father passed I called Bob and asked him how long it takes for the death certificates to come in and his response was "I told your brother it takes 3-4 weeks." and he said it in a tone as if he was annoyed that I was bothering him. I waited another couple of weeks and called back. This time I talked to Mary and was told they were never ordered because they didn't have my father's SS#. I told her not only was that info given to Bob but it was also listed on the DD214 we had given to them. She said it's not on the DD214 but it was. I asked her when were y'all gonna call us and ask for the info but of course she didn't answer that question. She told me once I get her his SS# it would only take 2-3 days (remember Bob says it takes 3-4 weeks). She couldn't get the system to take my dad's info so she said she would have to call the state and then she would get back to me (this is around noon time on a Wed). The next day when I hadn't heard back I sent her an email. Didn't hear back. This now is July 4th weekend so I waited til Monday to follow up. I called and left her a VM. After waiting a while I decided to call Bob. I explained the situation and he said he would get with Mary. About ten minutes later I get a call from Mary stating I told Bob she hadn't responded back to me (she was rude of course). At this time she informs me that the death certificates had come in on Thursday....the day after I talked to her and she hadn't even ordered them yet. How is it they came so quickly?? Better yet, why had NO ONE CALLED US TO LET US KNOW??? Does it end here?? No!! I had provided a copy of my father's DD214 because Bob said it had to be faxed to the VA so they could do flag honors at his funeral. After I mis-filed the copy I had I asked Bob for a copy of theirs when I went to pick up the death certificates. He said he coudln't find the file but when Mary got back to work the next day I could ask her to fax it to me so that's what I did. After waiting two days and receiving no response from her I emailed her a second time. This time Bob responded back and said they don't keep them because they had to be mailed to the VA (mmhhmm). Nine days later Mary responds and says "I don't have a copy to fax you Bob said he told you that." I of course write her back and let her know that email was from 9 days ago and had already been responded to by Bob. I also included my feelings on how we had been treated and handled over the last month. Her response to my email "I'm sorry it came across as new." That's it. That's all she had to say. Not ONCE through this whole process did anyone from DFC apologize for mis-handling this. The least someone could do is say "I apologize I don't know how it happened but we dropped the ball." DFC is very unprofessional, unresponsive and unapologetic for not doing their job. During a time of grief the last thing you should have to deal with is uncompetent people who are supposed to be "working for you" as Bob put it.

HORRIBLE !!!! When my grandfather passed away , Davis funeral chapel came and picked up his body and took it to the morgue. My grandfather was in hospice care at the time and they had cut the back of his white undershirt to make him more comfortable. They also had to take out his catheter. They had placed a towel over the area when they did that. So when Davis funeral chapel picked up his body , it went as is. My grandfather was an amazing person and I couldn't have picked a better man. He did not want a funeral service and he did not want to be embalmed. So, the family meet Davis funeral chapel at the burial site. Now, I had the honor to pick out the suit that my grandfather was going to be buried in. I spent a few hours going through his closet picking out just the right one that I thought he would have loved. It felt good to know that I was apart of this process. When he arrived at the cemetery , they brought him to his plot and sat the casket down. I asked if we could see him one last time. Davis said that we could not because the casket was locked. I personally didn't see any locks on the casket. Now to make matters worse I asked if my grandmother's ashes were in the casket with my grandfather. Davis said yes they were. For some reason Davis walked back to his vehicle and I asked my Uncle if he saw any locks on the casket. He did not. My uncle took the lid of the casket and opened it up. Tears filled my eyes when I saw my grandfather laying there halfway on his side in a clear body bag with his white torn undershirt and the towel around his private area !! And my grandmother's ashes NOT in sight. Davis then proceeded to blame the morgue for losing the ashes and not putting his suit on him. I personally do not know of a morgue that does that! That is solely the job of the funeral home. I hope that this review helps you when you decide to choose the right funeral home for your loved one. There are so many other little details that he lied to us about but I wanted to share my family's experiences with you. I DO NOT have any respect for this establishment or for Davis himself. And I pray that when it is Davis' turn, that he and his family receives way better than he gave.

I've used this funeral home 2 other times in the past 10 years when my parents died and I was happy with the service until a close relative past away in December and I used Davis Funeral Home except this time it was different. I paid for the funeral upfront because I was unaware that my relative that I was having the funeral for had any insurance. When I found out that there was a small amount that could go towards the funeral that I had already paid for I call Bob Davis and explained that he would be receiving a check from Allstate and since I had already paid he could issue me a credit back to my credit card. He first told me that any money that goes into his account is taxed and he would have to charge me a 18% percent fee. I told him that's not correct and that he would need to talk to his accountant. After a few minutes he told to not worry about it and we would work it out. A week later when he received the check his office called to say that I could pickup the check, but I had found out a few days before hand that the check was going to be for 5k instead of the $2500 that Allstate had told me, so asked his office how much was it for because it was supposed to be for 5k. They told me it was for $2800 and I asked "where's the rest"? I was told to call Bob Davis which when I did he told me that he had received 2 checks and he was waiting for it to clear. The checks were received on the same day so why did he write a check for the first one so fast and now he won't write one for the second one. Another week later, on Monday, I called to see if it had cleared and said that since it was the weekend the bank wouldn't know if it had cleared. That doesn't make any sense so I said I'll call tomorrow thinking he's trying to keep the money. Long story short my wife goes to pickup the check on Wednesday and he gives her 2 checks less $150 saying that he has to charge a fee. He was telling my wife one thing and telling me another as if we don't speak to each other knowing full well that he was lying. He likes to say that he's the good guy in the funeral business, but this proves otherwise.

Davis funeral chapel is an amazing establishment. My father was attacked and suffered a brain aneurysm from it. When I walked into the hospital and seen him he looked so ill he just didn't look like himself at all he was only in the hospital a day before he passed. I was so upset and heartbroken. I had very little money, I had no idea what to do especially how to plan or pay for a funeral I didn't know what to do. I called a few other funeral homes and they were all so expensive and a friend of mines mother gave me Davis funeral chapels number I called and Mary answered she took care of everything for me I had no idea what needed to be done and she handled everything perfectly most importantly when I went to my father's visitation and saw my father he looked so much better like at peace like himself. So thankyou Soo much Mary and Davis funeral chapel and all your wonderful staff I couldn't of got through one of the hardest things in my life without yahl o

Davis funeral chapel has an amazing staff they are truly compassionate in your time of need! Mary was amazing and helped us with every detail and preparation for my nephews funeral, my sisters and I had experience an unexpected death, with no one to count on and not even knowing where to start, her expertise and professionalism and compassion helped us get thorough one of the darkest days of our lives everything was perfect and beautiful, I cannot thank her enough for everything she did for my family and my nephew she truly went above and beyond to get us thru with calmness and peace, my sincere gratitude to her and him.

Davis funeral Chapel is VERY VERY nice. My Grandmother passed a few weeks ago and our family decided to lay her to rest with Davis. Mary Smith was our director. She didnt miss a beat.. she had the up most respect for us in our time of need. She helped us through our struggle every way possible whether it was mentally,emotionally or financially. Davis provided us with a BEAUTIFUL service. At the end of the day I left my grandmother's service feeling that I had the best closure possible given the circumstances. Davis you guys are wonderful. I could never Express how thankful we are for Mrs. Smith. Thank you so much.

No high pressure and did what we wanted for the lowest prices we found. Never tried to up sell us with extras. Didn't take all of the insurance money. He even had a florist that helped a lot to keep the cost down on Flowers. That was a big help. The Casket that was included was a very nice one, not a cheap one like another Funeral home showed us for more money. We will be back, hope not too soon.

Did not do a good job on preparing my son for the viewing. The threading was visible on his mouth & skin glue on his eye lids. Horrible job. The clothes we gave for the viewing, only the pants were used. Someone else's shirt was used. Mr. Davis & his helper Mary have horrible attitudes & are in the wrong business. DO NOT USE THIS PLACE!!!!!

Davis funeral home & Bob Davis are 1st class folks. They did the funeral for my precious mother & unfortunately my 17 year old daughter. During the toughest time of our entire lives they made it as easy as they possibly could. I would recommend Davis Funeral Home to anyone! Good, compassionate people!

Called for visitation info for a service at this funeral home at 8:49am and they answered the phone agitated with no funeral home greeting. I ask if I called Davis funeral home and his response was CALL BACK WHEN WE OPEN I asked what time they open and he said 9am .......(11min)

The older man was very good the way he handled my cousins funeral. I seen the other review about the insurance thing the other guy wrote but I didnt have any problems with the refund I was given. It was not as much as his but 600 is 600.

Bob and Mary are Angeles. The price is excellent. Mary works very hard with insurance of a person who passed. Our family will use them for now on. Thank y'all for all you did for our dear friend .God Bless

Mary work very hard on my mother's funeral by helping me and my family pick the right shade of casket and flowers to go with it. I would go back to see mary again if i every need to plan a funeral again.

When my father-in-law passed away we contacted Mary at Davis Funeral Chapel she was such a blessing! She was very patient and explained the whole process to us. They did an awesome job with everything!!

With this funeral home I found exactly what I was looking for when it comes to having to bury someone. The owner helped walk me through burying my mom. Bob thank you so much.

I was surprised by this place. This is my first funeral having to plan and the old man here made it so much easier for me. Thank you sir and again I can not thank you enough.

Thank you for all of your help Bob. My family will always remember you.

Great prices and good servicer

Friendly and cost effective