I have always been treated well at RACV Doncaster. But this time when I visited, there was an Asian lady with Short hair. She got a really bad attitude. Very bad customer service. I will definitely not recommend her to anyone. RACV is loosing customers because of employees like this.

I visited the store at about 4:35pm to get an IDP. store closure time was 5:00pm. I was bit sceptical about the timing, however the customer service officer, Ranny was supper helpful, I even had to rushed back to my car to bring my purse, she was very professional and helpful.

This is the first time I give such negative reviews to stores. It was really a bad experience at RACV Doncaster branch. I have purchased insurances from racv for many years but I am really disappointed at the service quality I received this

We went to the store from Oakleigh becase the Chadstone store closed.... then they have Chinese young lady called Wendy Ying. She is very helpful and friendly to us and told us how to save the money way too... we are very happy her service

I went to the Doncaster RACV to purchase a copy of the Victorian Road Rules for new drivers. There is no longer a counter to go to. There were 3 assistants sitting at desks dealing with customers. These were obviously lengthy consultations

There is a bit queueing before Christmas but the staff are very efficient. Margaret helped me with the IDP - she was so nice friendly and professional through the entire process. She was super efficient as well, all the instructions were

I recently visited the RACV store in Doncaster and had the opportunity to interact with the mid-age Asian lady who handles my documents. There's no doubt that she is exceptionally efficient and knowledgeable in her role. She can process

Went to RACV Doncaster couple of days ago! An Asian lady in short hair, named Stella, is really professional. She patiently explained everything to me until I understood. Very good customer service! Thank you! …

They charged me $450 to check on a car that I was going to purchase. They assured me everything was fine and checked over. Luvkily I chose to take it on one more test drive and let a family friend who

Came to the store to get my International Drivers Permit sorted. Was in and out within 15 mins. Super friendly staff and really easy process. Just a shame so few stores are open on a weekend.

I waited for 30min. There is a machine to put names to get service but some people come in and whoever staff is available, just go and talk. Surprised staff allowed this.

I have been with RACV for more than 10 years and a big advocate of their services, but this store closed before closing time as I rushed here after work.

Got my international driving permit in 10 mins, no waiting time, it costs $42, happy with the services. Remember bring your photos with you

Just spoke to Jo on the phone and she was able to assist me in an incredibly happy and efficient way!

Mick was friendly, nice, and most importantly, very helpful! Great experience with RACV Doncaster!

Encountered an extremely rude worker here on Friday. Not impressed.

Please update your opening hours regularly!

Very nice stuff and friendly service.

The staff so friendly and helpful

Thanks for your help Alysha

Good response from team

IDL quick service

awsome