Esso is a Gas station located at 1545 Woodroffe Ave, Nepean, ON K2G 1W2, Canada. It has received 243 reviews with an average rating of 3.7 stars.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of Esso: 1545 Woodroffe Ave, Nepean, ON K2G 1W2, Canada
Esso has 3.7 stars from 243 reviews
Gas station
"Very unpleasant experience at this station"
"My experience must have been a one-off because I see that most reviews are good"
"This place is honestly a racist establishment the indians that work in the store are so arrogant when dealing with black people"
"A man was in medical assistance here around 3:30pm on April 12, 2019 between the car wash and gas station"
"Bad experience debit was not working"
Very unpleasant experience at this station. Stopped for a car wash, I paid and proceeded but it was not working, I went back inside to ask for a refund and the woman working did not believe what I was saying. She gave me a new code and I proceeded to try again, this time I decided to take a video of my experience and once again the car wash was not working. I went inside to ask for a refund as I did not want to try again and have to back my car out a 3rd time, she avoided my question about a refund multiple times until finally telling I could not have one. She completely disregarded my frustration and told me to come back within 3 months and I could try again. I would definitely suggest avoiding this station as the reviews clearly show one too many negative experiences.
My experience must have been a one-off because I see that most reviews are good. I was asked for my ID when buying cigarettes (I am 30). I didn't have a problem with this, and was actually slightly amused/pleased, and so I smiled. This didn't seem to sit well with the attendant and he tossed the pack across the counter so hard it almost fell off the edge of the counter. He then scanned the reference barcode he had at the counter for a medium froster (beverage). I noted this on my receipt and it didn't seem to surprise him. He voided it and re-did the transaction. Nice try. He was nicer after I looked at his name tag. My visit was April 7, 2019, at 5:47PM.
This place is honestly a racist establishment the indians that work in the store are so arrogant when dealing with black people. Even to the point where i came in the store to buy something, the cashier asked if i bought gas i said no because i didnt she makes sure to make her coworker check up on my story like i was just naturally inclined to lie. When i get my car washed by their sub par car wash and it doesnt get the dirt off instead of honoring my patronage they come out to thoroughly inspect my vehicle like i was lying to them. I honestly have spent alot of money here and do not deserve that kind of treatment black or white
A man was in medical assistance here around 3:30pm on April 12, 2019 between the car wash and gas station. I went into the store and told the employee to call 911, a few minutes later another bystander told the employee to call again. STILL THE EMPLOYEE NEVER CALLED!!!!! I had to make the call myself. The man was diabetic and passed out in his vehicle while it was running. He was there a good time prior to my son and I arriving. Luckily, the fire department, and paramedics managed to gain his consciousness and transfer him to the hospital. Sad how society has become so arrogant and careless!
Bad experience debit was not working. Prepay after 10 o clock . Even 5 cent discount card not working. Guy on cash looks like he is caged into the box. After a small chat he told me owner is a little hard on them if someone runaway without paying for gas. Owner take out that money from there paycheck. So they are always stressful while standing on cash and unconciously transfer that stress to the customers.
Conveniently located at the corner of Woodroffe and Knoxdale. This location has a touchless car wash and vacuums convenient for a quick cleaning of your vehicle. A Tim Hortons was previously located on the property but has since closed. Tim Hortons coffee can be found inside the gas station convenience store. An average Esso location as one would expect with reasonable fuel prices.
My husband and I always gets coffee there between 4:30-5:30am on weekends for the last 6 months. There’s a new guy there the last 2 days (November 17 & 18) and clams the coffee isn’t usually on tell after 6am …. (Pure laziness in my eyes) then makes “jokes” and comments that are completely unnecessary and rude. Missing the person that used to work there…
Carefully people. I have been ripped off by this place more than one. If you pay at the pump you have a very good chance of having money stolen from your account. Check your online banking you'll see what I mean. I am surprised the police have not stepped in. My guess this is due to the Tim Hortens closing down.
What a joke they advertise free car washes all over the place if the staff forget to ask you . I went to pump my gas after paying inside and was never asked so I went into the store to ask staff was super rude and said it was my fault for paying with cash I will not be supporting this gas station anymore.
Basic gas station, not overly clean. They always give you grief if you try and pay with a $20 in the morning because they don't want to give change? I'm not trying to break a hundred, my man. I just want coffee to make my continued existence a little less terrible.
Super slow pumps. The slowest I have ever experienced. These pumps have seen better days. They are dirty and disgusting. They put in a new red trim on each pump advertising their Synergy gas, I guess they forgot to update the pumps at the same time...
The absolute worst service/gas station around! Pumps seem to be down frequently with no option to pay at the pump and have to pre-pay inside! Staff are confused and seem inadequately trained, if you ever get one to help you! Car wash is
Employee was on the phone with airpods speaking with his friend loudly. Customers are just a burden if you ask for help he will tell you it's a different system and call 1800 number. Don't bother going inside prices are a scam too.
The pump I used was awful. It was very slow and spilled some gas when the tank was full. Matters on a -30 degrees night.. the rest of the pumps looked old and unappealing. I usually go to Esso stations, won't go to this one again.
It is a good gas station. The machine is easier for the customers to DIY. The desktop clerk is friendly with an Indian accent. There are eight spots to fill in and also plenty of parking place surrounding the gas station.
If I could give 0 stars I definitely would! Extremely rude and unprofessional staff at the counter.. it’s like an inconvenience for them when you come up to the counter. Customer service at its worst.. wouldn’t recommend!
If you have a Ford with a CAPLESS fuel port, you can't use pump #3. On two occasions the nozzle wouldn't insert and I had to move my car (2017 Focus) to a different pump. Great car wash though. Recently modernized.
Please make sure the expiry date of anything you buy from this store because they sell a lot of expiry items over there and they don't care if you get sick and they won't give a refund for expiry products we buy.
What is the point of using the Esso Price Privileges Card when the price of fuel at the Woodroffe location is exactly 2.5 cents per litre higher than its' competitor stations.Where is the incentive in that?
Shelves always stocked. Very friendly and knowledgeable staff. Carwash works great. Stall is always ready to offer answers to all questions. Lots of parking room for large trucks to park and grab a coffee.
Employee incorrectly utilized points rewards card and fuel discount card after the pump refused to scan them. Equipment and signage was poorly maintained and old and forecourt was untidy and not cleaned.
The employee at the cash lacked customer service skills, didn't speak, didn't smile, no please or thank you. It's unfortunately more and more common these days, seems to be a generational thing.
Carwash didn't had enough pressure to clean the car. Card readers weren't working. Pumps are in bad shape. I would avoid this station.
Round o’clock operating gas station offering all grades of gasoline and diesel - all at very competitive prices, usually quite busy
Nothing wrong with the spot. The equipment is a little old and updated but otherwise the pumps work fine and it was a good price.
If they don't ask u if u want a car wash you get to say "hey I get a free car wash cuz you didn't ask me" so watch for that
Just like other locations but this one lacks service quality and having manners would definitely help. Not a big fan.
I’ve never seen pumps so slow to pump... brutal in the winter! Even the credit card transaction was painfully slow
Typically a bit cheaper than other pumps nearby. I like that you get bonus Optimum points at stations.
The pump crash and needs to reset by gas attendant. End up use a different pump and pay inside :-(
Place is a dive. Pumps are ugly, old, broken parts, and inside feels dirty. I avoid this palace!
Clean, sells gas, car was is touch free and doesn't clean all that well. Dryer worked... barely
Prices are highway robbery. No way does a hurricane in Gulf of Mexico cause this increase!
It was ok. At times there is a line at the cash inside when only one person is working.
Kinda dirty and the lotto machine was broken and they were out of my rockstar drinks.
Fast and friendly service. Very clean . They do have tim hortons but coffee only .
They are always out of print paper in the receipt dispenser on the outside pumps.
Typical service but gets 4 stars for consistently have the best price around
Gas stations that gas station however intended was very helpful very puzzle
Best customer service lowest gas price in town next to costco A1 Car Wash
Good service. They can't do much about gas prices due the insane ta es.
The cashier very rud and disrespectful .i never back to this location .
The owner is rude and does not help with speedpass nor usage of points
Oh come on, that picture was clearly just after the tornado hit.
They're best car wash still left dirt on the doors and bumpers.
Best gas prices, but the pumps are old and need to replaced.
Old pumps are either very slow or broken. Fill up elsewhere
Staff was very helpful. Helped me find my lost debit card.
good gas. prices Wish gas prices could be lower sometimes.
Target to buy your gas at this station after 6pm
Watch your step in and out. Bad place for falls.
Great staff, always clean. Tim Hortons inside!
Used the new speedpass plus app. Worked great.
Best place for gas, usually best price in town
I purchased a drink here, they also sell gas.
They're advertised Tim Hortons is very shity
Pumps break sometimes though not too often.
A good place to get gas and Optimus points
Horrible place, I'm never coming back here
Good wash would recommend this to anyone
Close to home, convenient self-service.
Price was high than other gaz station.
Like their carwash. Offers PC Points.
Well stocked, bright and modern!
Lowest price more often then not
Awesome staff, great location!
Like any other Esso station.
Haven't ran out if gas yet.
Great service all the time!
Great guys...great service.
Good service polite people
Always quick. In and out.
Convenient and friendly
Clean. Polite service.
Wonderful gas prices
Clean and good staff
It's a gas station.
The gas taste salty
Good gas station
Busy busy place.
Good gas station
Do no recall it
Has a car wash!
Needs more food
Gas, what else?
It was so so
Slow service
Poor service
Good …
Nice place
Thumbs up
Cool gas
Gazzer
Good
Good
Ok
OK