Simon recently installed a new Thermann X Hybrid 300L heat pump at our house after we began running out of hot water due to an extra child; My partner was not impressed washing her hair with lukewarm water! Simon gave us an excellent deal price wise, removed the old gas unit, setup the new unit in the place we agreed, and had it all wired in exactly on time. I don't know if any other plumbers are this punctual, but I am yet to meet one. He may as well be a unicorn as far as I am concerned. The insulation was well done, and piping all neat and tidy. I can also attest to an immediate lowering of our gas usage too in our most recent bill, I never realised how much our gas storage unit was working all the time. Can't recommend him enough.

Stop!! Don't look any further; if you need your Hot Water System changed or have any other plumbing requirements, call the team at Expert Hot Water & Plumbing; Simon and the team were awesome to deal; his professional advise was spot-on! We have solar panels and the system Simon advised, is designed to heat during the day, to ensure our power bills are kept to a minimum. We had issues with water pressure, and a number of other plumbing requirements... everything was complete without any issues. Choosing the team at EHW&P was the best move; they truly live up to their name of being true 'Experts' ! Thank you for all your advise and professional service. We are extremely happy with everything!

Simon replaced my old hot water system with a new Thermann continuous flow unit. He was super helpful, from explaining the different options available, to installing the day after I called, and being very easy to deal with (he even took time to explain to my curious 5 year old exactly what he was doing). His price was great, his workmanship was great, and like I said, he was able to do the job the next day. Very reliable, courteous, and easy to work with.

Expert Hot Water (Elisha and Simon) removed my gas hot water system and installed my heat pump electric hot water system. They communicated well in arranging a suitable time , liaised with the electrician, kept me up to date and on the day and on the day Simon and apprentice Red were organised, knowledgeable, informative and friendly. Thanks Expert, now my solar is heating my water!

The whole process was so simple from A-Z Red and the team we're a delight to deal with, he went above and beyond to make sure I felt comfortable alongside simplifying the whole process and explaining the issue in ways I could understand. Prompt, fast, honest can't get that these days! Don't think twice about using Expert Hot Water these guys are the best! Thanks :)

Fantastic service! Elisha was prompt, helpful and courteous when providing a quote and explaining options for a heat pump install. The old unit died suddenly and she went out of her way (on Sunday) to coordinate the install as soon as possible. Simon and Red turned up when expected, did a great job with the install and providing advice. Would happily recommend.

We called Expert Hot Water at 7:30am because our hot water system had broken down the night before. Simon and his team were able to install a new system in the afternoon. They gave us a good quote and their work was professional and efficient. We thoroughly recommend Expert Hot Water & Plumbing and it was great to deal with a decent and trustworthy company.

Simon came out to replace my gas hot water unit. He was very polite, professional and reasonably priced. He also went out of his way to help with some minor teething problems and didn't hesitate to come back and make sure everything was working properly. It's hard to find a good tradesman these days and Simon definitely is an honest, genuine tradie

We contacted them regarding our broken hot water service and Simon and team were quick to respond. They attended same day and had me back in hot water quicker than I could hop in the shower. They were polite, honest, very fair on price and quick to diagnose and repair. 10/10 on every front

Simon attended our apartment to see what was wrong with our hot water system. Not only was he on time but he was very efficient. Within minutes he knew we needed a new system and let me know why and had one ready to install for us then and there. Definitely a company I would recommend!

They responded quickly to a request for a quote. They were flexible when I requested changes to the quotation. They turned up when they said they would and did a great job. Compliance certificates arrived without being requested. What's not to like? Thoroughly professional.

Elisha and the team were great at communicating during the quote, and then scheduling the install of my Reclaim heat pump hot water system. Simon and team then followed up with great service and professionalism during the install. Arrived in time. Good quality, no issues.

Very impressive service. Well communicated and easy to work with. The Heat Pump installed with no fuss and hassle at all. It was installed as promised on the date agreed. Very happy. Strongly recommend them if you want a hot water system (in my case Reclaim Heat Pump).

Simon saved us a few days before Christmas! He made time to check out the issue, and promptly ordered the new unit for delivery to be installed the same day. Super friendly and reasonable pricing. His follow up on our hot water service was also great.

Red from Expert Hot Water was an amazing plumber! I had an issue with the hot water and it was becoming unbearable. Red was able to efficiently and quickly finish the job. Great customer service and very happy with the outcome! This man needs a raise!

Simon and his team installed a heat pump back in November 2022. They did a fantastic job of the installation – removing our old water heater, setting up the timer and even tidying up before they left. Would highly recommend them!

Very professional at a great price! Disconnected my old water heater, took it away and put a new one in in less than 30 mins ! Simon was very friendly and easy to talk to! Highly recommended to anyone reading this

I had to get a new hot water system put in. Went the more sustainable route. Expert Hot Water & Plumbing installed a new system for me and took the old one away. Simon and Elisha were great to deal with. Thanks!

Installed a heat pump for us. Were running late but let us know in advance that was the case, so professional. Installed the system swiftly and efficiently. Left the place clean and tidy. Couldn't ask for more!

Quick and painless changeover of my gas water heater to electric heat pump, disconnection of my gas cooktop and capping the gas at the mains. Professional and competent service, would highly recommend.

They provide a Very professional and quality service. We are very happy with our hot water system as it is running very efficiently and constantly provides instant water. No issues at all!

Elisha ensured to provide me great support in upgrading my hot waster system to a heat pump and the whole process was seamless. Thank you Expert Hot Water and Plumbing PTY LTD

Simon was very patient helping me figure out the best hot water system that would work for us. His communication was excellent and the install is super neat. Thanks!

I had Simon come and install a heat pump hot water service. He did an excellent job gave me really good advice and it looks great, can’t fault him.

Simon & Red were very professional. Did a top quality install without cutting corners and pretty quick too given the tricky job.

This guy..what a legend!! Thanks for your prompt reply and service. Hot water fixed. Absolute professional. Thanks Simon.

Great experience with Simon and Elisha of Expert Hot Water. Clear communication and excellent workmanship. Thanks Guys.

Simon and Red installed a heat pump hot water system for me. They were professional and got the job done well.

Simon was very professional and easy to talk to. Elisha easy to speak to as well.

Great communication, quick and neat install - thanks so much!