Father & Sons Auto Sales

97 reviews

3636 W Van Buren St, Phoenix, AZ 85009

www.fandsauto.com

+16022333636

About

Father & Sons Auto Sales is a Car dealer located at 3636 W Van Buren St, Phoenix, AZ 85009. It has received 97 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday9AM-5PM
TuesdayClosed
Wednesday9AM-5:30PM
Thursday9AM-5:30PM
Friday9AM-5:30PM
Saturday9AM-5:30PM
Sunday9AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of Father & Sons Auto Sales: 3636 W Van Buren St, Phoenix, AZ 85009

  • Father & Sons Auto Sales has 4.5 stars from 97 reviews

  • Car dealer

  • "Buyer Beware I went in to purchase a truck cash at this dealer"

    "I have been looking for a new truck for a few weeks and found it here"

    "They are very welcoming and nice"

    "If i could write a book of the many issues i would ! first thing on the test drive it broke down on us! okay they said bad battery! so i went ahead and purchased it"

    "worst experience ever"

Reviews

  • Dewayne Kennedy

Buyer Beware I went in to purchase a truck cash at this dealer. I drove the truck and they agreed to fix all things that I wanted fixed to make a deal happen. (All should have been fixed before I even drove it, Seatbelt, horn, and alignment) When going over the cost and what all the fees are, I asked why he was charging $600.00 in dealer fees and $79 for a title fee. He was not going to do any title paperwork or register the vehicle as he said he hands me the title and I do it myself. This guy’s response was priceless for what these fees are. This is for us to do what we have to do. Again, not making me feel comfortable that this guy is honest, but more so telling me how dishonest this dealership is. He then went on to tell me how other dealers just stack $3,000 in dealer fees on in the backend. This is not a true statement at all. The cost on the backend would only be there if you bought other things, such as a service plan, warranty, remote start, or any other products that they offer. Then he talked about people who like to educate themselves on the vehicle they are buying, taking six months to make a buying decision and wasting his time. Someone making a buying decision should take as long as they need to make that decision. This is a purchase that is costing them hard earned money on day one and could cost them even more down the road. I do not recommend for anyone to buy anywhere that is dishonest or has an integrity issue. Charging for things that you are not doing is an integrity issue. “Dealer Documentation Fee Also called the "Doc Fee", this is the amount a dealer charges to complete all the paperwork related to the sale of a vehicle, including the sales contracts, filings with the DMV, and any other paperwork.”-Greg Fidan, Real Car Tips

  • DM041K

I have been looking for a new truck for a few weeks and found it here. I saw a vehicle online and thought it won't be there and they won't help me with financing blah blah blah. I stopped in on the way to a another appointment spoke with Alex gave him my scenario and asked if they would be able to work with me. He asked me a few questions and explained what he thought they would be able to do. I went to my appointment came back filled out a credit app and within 2 hours the finance company they use contacted me stating I qualified for the loan I requested. This company was straightforward with me from my very 1st interaction with them. I would recommend any one looking for a vehicle to give Father and Sons Auto sales a chance to help you out. Alex, thank you again for everything and most of all THANK YOU for being an honest car dealer. UPDATE..... so 3 days after purchase of Vehicle seems as if the fuel pump went out.... message sent to Dealer, hopefully the issue is resolved... will update as soon as I hear from the dealer.... Update 7/6/2020 .... Dealer contacted me this morning and are currently working to get the vehicle repaired. Update 7/9/2020 .... stopped by dealer to see if truck was ready they stated it was. I asked about the issue and they determined that it was a faulty fuse block. They picked up one from a salvage yard (it looks like) and changed it out. I asked for something in writing stating what they had done and they provided me a document stating Warranty work changed fuse block. We both signed and I left with my truck. no more issues.

  • Pharrell Johnson

They are very welcoming and nice. Their dad showed my father and I cars and we were able to test drive them pretty fast. All was good until after I got my car. My car had a hub cap missing (which they replaced), but were not transparent about the other cosmetic and driving issues of the vehicle whatsoever. My left tail and break light were out, my trunk spare tire board and liner was missing, and my auxiliary didn’t work at all. In addition, they said that the tires were good but are needed to be replaced soon because my tire pressure light keeps coming on repeatedly after I’ve refilled them with air. My A/C also wasn't blowing cold air and had to get it fixed by a mechanic right after I had purchased this vehicle. Lastly, they need to organize their listings better on their website and paper on vehicle because there’s two distinctly different prices on the website. In the lot, their price on the vehicle is their “out of the door cash price” but on their website, “it’s their base price with no addition of taxes and fees yet”. Why not have both prices to make it easier for the buyer who wants to pay in cash to purchase? Their customer service was okay and I wish they had told me about these issues with my vehicle beforehand so i wouldn’t have to invest all my money and time into these repairs. Overall, I’m pleased with the drive of my car, but this dealership missed the mark of transparency and providing me with the CarFax like they stated on their website. Overall: 2/5.

  • Carla B

If i could write a book of the many issues i would ! first thing on the test drive it broke down on us! okay they said bad battery! so i went ahead and purchased it. The same day i went to work it broke down over the milage that my insurance would have it towed back! eventually got it back to dealer they said oh it’s the alternator! replaced that! Then had ac issues after i litteraly told them to make sure it’s working cause it wasn’t before! so they had to find the leak! okay there was soo many times i had to send it back! within a month they had it 80 percent of the time. last thing was ac went out again this time they replaced the compressor, oh also they replaced the catalytic converter and mind u all these parts they are not using OEM they are using aftermarket which has been know to cause issues. I had to move and left arizona with a. check engine light on and my ac working when it wants too! 2012 honda odyssey! do i recommend them? that would be a heck no! Do not go here even if it’s easy they are cheap and the mechanic is some 18 yr old kid

  • Ruby Ann Palmer

worst experience ever.... When you tell a dealer there's serious issues with the vehicle and they says they are easy fixes run lol.... If it's easy fix it ... We have a Tahoe already and we fixed it ourselves the shop wanted over $5000 to fix it we spent under $400 but not everyone knows how to fix a vehicle and you should be able to buy it reliable ... This Chevy Tahoe they have listed has no bump stops at all ... The control arms are shot it had electrical issues it was stuck in the language settings... the tires were all different and needed new tires .... the guy tried to say i needed 3000 or more the customer service was careless ... they don't actually fix the cars please be careful the same day i wasted two hours in driving for them to waste my time i drove to honda and I'm now in a 2017 so hey thanks for wasting my time this suv comes with brand new tires new breaks and 88,000 miles don't come here go to honda !

  • Audrey Allsbrook

Found this place online looking for an affordable truck. They have many trucks available at good prices, straightforward and honest, no hype, prices include TTL and emissions inspection. Place is very clean and professional, vehicles are immaculately clean and mechanically sound and they even give you a two week or 500 miles warranty so you have time to make sure there's nothing wrong. Most used vehicles from these little Mom and Pop places are sold as is. I purchased a truck and bettor I got home with it the service engine light came on. It was a sensor. It cost $56, I sent the receipt for three part and installation during the warranty period and was promptly reimbursed. No further problems and we got a very nice, very clean truck, exactly what we needed, much less than other places. Please go here four your next used vehicle. They offer financing as well.

  • malak m

Getting a car with a bad credit and a new job felt like the worst experience but Father and Sons made it rather easy and worked with my limited options. They got me a good car that I didn’t think was over priced. They also worked with my down payment which made things even better for me. Efrain was the one that worked with me and he did not pressure me to buy anything. He was very kind and professional. He made me feel welcomed. I was able to test drive the car and take it to my mechanic. They also fixed few minor things that was wrong with it. I can not thank you guys enough , It was good doing business with you and I wish your business the very best.

  • William Clark jr

I found father and sons auto in a location where looks can be deceiving; but I was pleasantly surprised to find this diamond in the rough! the employees were very courteous and the newer modeled vehicles seem to be very well kept and maintained, in choosing one of those vehicles I found it had Some small imperfections that the owners were very happy to take care of. all in all, I had a very good feeling about it’s public service and will tell all of my friends and family to start a good Vehicle search at father and Sons auto .thank you sincerely William M. Clark jr

  • william berger

First time buyer but was very pleased with the service. I bought my truck and they gave me a fair trade on my vehicle. I had a problem with my truck 4 days after but they reimburse what it cost me to fix since I live out of town. Effrain Jr. was very helpful and honest. He truly made the experience hassle free and I appreciate his help and recommend anyone to go there and experience the difference for themselves. Thank you Father & sons auto!

  • Maria Figueroa

This dealership is very good I was looking for a vehicle I didn’t even shop around in the first place I went in just to see what choice I had talked to Alex he was very nice the car I got is a Kia Forte 2010 just wanted something reliable and cheep on gas the car runs very good had some issues with usb not working his brother told me to take it to Kia there was a recall on it I was very happy with there service I highly recommend them

  • Chris Gawelko

Bought my Sequoia here. Efrain worked with me on the price, and a couple things that I nitpicked like the center headrest in the rear i didnt like so he changed it. I have been a tech most my life, i checked this thing over on a lift and its great. Clean, wear parts that have been replaced, nothing needed addressed at all so I just drove it to California and back the day after I bought it. Would definitely recommend

  • Tierra Morin

This was the first time I bought a car and they made it a very pleasant happy experience. They fixed everything before I picked it up and my 2005 Truck looked new. I have even been in for help on how to work a few things and I have been treated so nicely and helped right away. Don’t hesitate from buying from them they are a good business and I hope they’re still around for my next purchase.

  • Victor Grozdev

I bought a 2006 Nissan frontier nismo a few months ago. They were very helpful and professional as well as accommodating. They worked quick to get everything done and didn't play any games. It helped that I paid cash, but no back and forward negotiating for hours. All said and done I went from showing to driving off in my new truck within an hour. Best car buying experience I have ever had!

  • David Clymer

These Guys!...practically bent over backwards so I could drive away in my new Chevy Tahoe...there have been a few issues with it in the days after the sale, but Father & Sons took care of me EVERY SINGLE TIME without hassle or giving me the run-around and stalling tactics(I appreciate THAT)!...Decent selection of vehicles on their lot...Worth taking a look

  • Carmen Pinkerton

Bought a vehicle from this place about 5 years ago while in town from Mississippi. 2001 Toyota Tundra Limited. It has been the best vehicle we've ever had. The motor, and transmission have been great with no issues. Vehicle was and still is in excellent shape 5 years after purchase. Definitely a place I would trust going back to, to purchase again.

  • Frankie Provalone

From the first calls, to their lack of living up to their end of the $19000.90 purchase, the did not make us feel welcome, nor do what they said they would do to make our vehicle right... underwhelming? And unprofessional... We would recommend you take your business to another dealer who would appreciate, respect and value you...

  • Kelly Young

After purchasing a truck from here and the truck having issues, they had a tow truck come out to my house in surprise and while working on the truck they lent me a vehicle in the mean time. The repairs were done in 1 day and our truck now runs and feels like new. They are honest and will make things right. Communication is key.

  • Jeremy Stephens

Let me start by saying that I am a very picky guy. I found that most of the salesman at dealerships were trying way too hard or depended way too much on making the sale. Efron treated me with respect and professionalism. Efron from Father & Sons Auto Sales comes highly respected by this very picky Phoenix native.

  • Danny Brown-Cole

Such great service. Just got my car from them today and they were so nice, they weren’t pushy on me trying to get the car or anything, Efrain was really nice and helpful on me trying to get a car and really showed that he cared, definitely a great place to go if you are looking for great service and a nice car!

  • nora andrews

They were Amazing to work with! They never pushed anything on me to buy. They were very easy to work with and helping me get financed. I would refer anyone to them and know that they will be getting quality service! Thank you so much for being Amazing to work with! You guys are Awesome! …

  • Cortez

Very help full ! They have really clean cars here and are welcoming even with the virus going around they have a lot of different vehicles here available and they don’t rush you into a sale or pressure you come in and take a look that all it took me to do ! Great Service and Well Recommended

  • Dionne Bryant

I am so grateful for Father and Sons auto! I love my truck, I purchased a used Tahoe in great running condition, father and sons have always been professional, friendly and easy to work with they offered in house and bank financing options.great selection of cars you can Trust !

  • Darryl Seeliger

Found their dealership online through Craigslist, and basically the experience was great from start to finish. A good crew of solid, earnest folks who challenge the stereotype of Used Car dealers with reasonable rates and flexibility. Can't recommend them enough.

  • Yesenia Uriaz

Truly I just want to thank you!! This has been the smoothest process! I came to buy my daughter a car and the customer service. They listened and the genuinely cared about my wants. I am so grateful that I was able to cross paths! My daughter loves her car!!!

  • Lorraine Bell

Best dealer in town even if you don’t have credit. Took great care of me with no hassle , no games and no judgement. In and out in 30 minutes once I decided which vehicle I wanted from their great selection.. BEST CUSTOMER SERVICE EVER!!!

  • Roxanne Segura Marshall

Bought my new truck from here and I LOVE it! My other two friends bought their trucks from here as well Any problem that they or I found on it, they fixed immediately. If you're gonna shop for a used car, come here. …

  • David Rodriguez

As a first time finance buyer this dealership really made the feeling of actually getting into a vehicle easy, comfortable and enjoyable. Hands down excellent service for a family owned business. Thanks Alex and family!!

  • Maria Lopez

Hi‍♀️well respected and very well , they will work with you . I appreciate them& their business. Thank you & God bless y'all and families::: I recommend y'all with them!!Father&Sons Auto Sales!! amazing people!!!! …

  • Jason Yokom

Great people that will help you and they have a nice selection of cars also. And it really is a dealership owned by a dad and two sons. Although they were mislead apparently about something they still are good people

  • toni torres

Great customer service all my questions where answered. I was provided with the carfax to review all stats of the truck I bought, received the title a week after I paid off the truck highly recommended!!!

  • Jonathan Ardans

Nice and helpful! They explained finance terms in an understandable way and helped me ensure that my car was in full working order after I got it. Definitely recommend stopping by if you’re car shopping.

  • Desiree Hairston

I found this place looking for a nice used car. Great place especially if you are a first time buyer, they were very helpful with the process and explained everything in detail. Highly recommend!

  • Brian Jacquez

I bought a 2010 Chevy Colorado and so far so good. Very nice customer service and they will work with you. They have a good selection of cars and trucks. I strongly recommend Father and Sons.

  • Bob Lucas

Nice owner, but they advertised on CL as "by owner", and they are a dealer, small lot, auction cars, the one I looked at had a filthy engine bay, missing parts. "On order". Nice staff though.

  • Breakeven Paradox

Good prices. Good cars. Will work with you wether its cash or credit. Got a suburban 7k out the door. Guys waited for my funds to come in and held the car for me. Will deff recommend.

  • Professor Bretz

Efrain is amazing. Very courteous and professional. Best family business I have ever seen. No pressure sales and I felt satisfied that they gave me the best deal within my budget.

  • Corey Cashman

This is a legit car lot! Very friendly, hospitable, and do what they can to make sure you're comfortably in a vehicle. No smoke and mirrors. Check them out if you need a vehicle!

  • Laura Gawelko

Very helpful and accommodating! They were willing to do anything necessary to help make the process easy and make sure the car was perfect. 10/10 would buy here again!

  • Doug Jarman

A very pleasant buying experience. Low key no pressure. Very nice people to work with. Dealership is new & small but clean with a nice inventory of good used cars.

  • Mo Archer

I can’t put into words how much I love this place and this crew. They always go above and beyond for my family and I’s needs. We can’t stop coming back for more!

  • Larry Martinez

My experience with these wonderful family owned businesses was incredible. Made my purchase happen. One of my better experiences in buying a vehicle. Thank you

  • Ruben German

The sales man Alex was very helpful and very up front which was a breath of fresh air I'm going back as soon as i have the money That's how good they were !!!

  • John Sanchez

Just bought a Nissan rogue and it runs great. They worked with me on getting this car. They are really nice and I would recommend my family and friends there.

  • Rudy Solis

Exelente servicio al cliente. Alex siempre estuvo pendiente del proceso e hizo la compra muy facil y rápida. Los recomiendo por su excelente profesionalismo.

  • Carolina Z

Happy with their service and how they treat their customers here,can't go wrong with them. Great deals, great honest people. One satisfied customer …

  • Gonzalo Guzman

Miré una troca en el FB que valía $5499.00 con todo incluido y cuando llegué en ese negocio el dueño me dijo que eran $6500.00 y que no le podía viajar.

  • Hector Lopez

Very great amazing people to deal with , will work with you! Very understanding very humble people highly recommend them!! …

  • Felipe Rodriguez

father and son are good for honest and reliable, they got what i want and the purchase so i thank this people to guide me in the all pad

  • Vanessa Gonzalez

Estoy muy conforme con la atención que me brindaron, son personas muy educadas y atentas. Cuentan con buenos carros de uso y precios.

  • Monica Flores

Absolutely worth it, friendly outgoing and great customer service sales!! I recommend you need a vehicle great place! …

  • Javin Denoya

They accepted my offer, my experience was very smooth. They are very friendly and I highly recommend Father & Sons auto.

  • Jarred Murray

The best used car dealership I’ve ever been to, always helpful and understanding. I would recommend them to anyone

  • Jake S

Bought a Pilot from the guys here. They treated us with respect. Great character, honest and helpful.

  • David Solar

Father and Son Auto Sales is a No Hassle car dealer. I would highly recommend them to anyone,

  • Marcos Auto glass

Very good service, very clean cars and trucks, excellent treatment, I recommend it …

  • Anthony Sanchez

Purchased a truck off of them for my business. Easy transaction and a good quality vehicle.

  • DoLola0671

Excellent service, great prices, great customer service! Friendly and knowledgeable staff!

  • Ron Lundberg

They keep deleting my review; because it is honest. There vehicles are literally broken.

  • Michael Dawson

Best car dealership that I have ever dealt with, very attentive and friendly.

  • Claudia Motta

Muy profesionales y con cuentas exactas, así cualquiera esta contento …

  • CanIHaveBread Toast

The experience was great they where so patient and willing to work with me.

  • Chris Gabaldon

Best dealership in AZ, great customer service, and the best cars available

  • PePe LePuu

Car ran for 3 weeks. Had to take in for repairs 3 times, and towed once.

  • David Madrid

Customer service is great and I am very happy with my Tahoe I purchased.

  • Sharon Roller

Great people, and they go out of their way to help you and be honest

  • Enrique Gomez

Great customer service! I will recommend to everyone. Thanks Efren!

  • Anita Cabezas

Just went to test drive a car for my granddaughter …

  • nicholas Reibold

Small selection but the son is decent and seems honest

  • Ricky Maynard

They are very good people and help me get a truck

  • frankebluejeans

Small family used car dealership!! Great people!!

  • Andrew Martin

Great people, eager to help and understanding

  • Luis Bailon

Exelente estación y muy Buenos precios

  • John Nkurunziza

The great dealership ever

  • Kacey Palacio

Great customer service

  • SYLVIA KINGSTON GARCIA MOQUIINO

Awesome people skills

  • Adrian Ruiz

Excelente servicio

  • GREYS Y KAREN 119

Excelente servicio

  • sergio gonzalez

Nice people

  • Lacy D

Fine

  • Theresia Tilson

Ok

  • Tawana Lewis
  • Jose Elguezabal
  • Kevin Sameh
  • Ariahnnah Porras
  • Manuel Ortega
  • Carmelo Sanchez
  • Samuel Baker
  • Luis Juarez
  • Fernando Antelo
  • Dionne Bryant
  • Antonio Covarrubias
  • Utfie Put
  • Angela Gamez
  • Mario Rubio
  • Yannet Pliego
  • Toreyy Lovee
  • Alvaro Romero

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