I went to buy a mattress at forty winks for my new queen bed and the whole team at the store was amazing in particular @shainasood who went above and beyond to select the right mattress for my requirements through the bed match technology which is quite good, highly recommend the store to anyone for your mattress requirements.

Extremely pleased by the service received at Forty Winks Maribyrnong. Selecting a mattress is a process yet they took their time to walk us through and ensure the best choice for our needs. BETTER yet, their prices were exceptional, particularly with the add on value the Black Friday sales presented.

“I had an amazing experience with this company! The customer service was top-notch special thanks to shaina she was amazing with recommendation and the product exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent service.”

Stopped by the store last week and I must say the team is super friendly and knowledgeable. The products are fine quality and I met Shaina at the store who helped me pan through different kinds of mattress with a lot of patience. Highly recommend this store to everyone.

Wish we'd visited Forty Winks at Highpoint earlier! The team's knowledge and willingness to help us find the right bed was simply outstanding. They went the extra mile to make sure we bought our mattress and frame at a hugely competitive price. Thanks team!

I first went to the store in person to test several mattresses and a lady there promised me that the delivery guys would help me put the base together and the mattress then on top, since I have major back issues and I can't lift anything. I

We were very impressed with the service and knowledge of the salesperson on helping us find the right mattress. Used something called a Bedmatch selection process to pick the right mattress for us which was different and a better experience

Came in today looking for a new mattress for my back issues and had Steve P serve me. With his knowledge and amazing customer service and his great personality made me feel welcomed and comfortable enough to make my purchase with him today.

Very helpful staff who are happy to engage and answer questions but will also give you space and time to process the information they give you. There's no pressure to buy immediately or make a decision before you're ready. The selection of

Went to the store to buy the mattress, wasn't sure as they aren't cheap. Ended up having a chat with one of their staff members who were quite happy to answer my questions. Finally decided to buy Sealy mattress based on the staff member's

Thank you for being so helpful! We recently went into the store to purchase a new bed and Helen was very knowledgeable and patient whilst we tried all the different mattresses. Sleeping so much more comfortably now. A very happy customer!

I was shopping around for a quality mattress at a good price. I went to forty winks at highpoint and upon arrival l was greeted by a lady named Jessica. I explained to her what I was looking for with ease and she took in the information

I honestly thought buying a bed would be as simple as trying it in store…this was not the case! My husband and I were pleasantly suprised with the length of customer engagement, knowledge and patience with all of our questions! It was

This place has some really good beds. My favourite one is the gas lift bed. It comes in double, ueen and king, not sure about single. I've already bought 2 of them and they have been amazing. The storage space in it is a lifesaver for

We purchased a mattress, base and bed frame from Forty Winks Highpoint recently. The store has a very good range of mattresses and bedroom suites. We used the bedMatch diagnostic system. Thank you to Mel, Tony and all the staff at the

I didn't expect my black friday mattress purchase to lead me to a guru on the topic. A few pointed questions form the sales person about my sleep patterns and night routines got me thinnking hard about the feel and budget. While my

If you're looking for a frustrating shopping experience, Forty Winks Highpoint might be the place for you. My encounter with them was marked by a complete lack of professionalism, non-existent post-sale customer service, and poor

It was a great experience at the store in Highpoint. My bed looks stunning and we are so happy with the service provided at the store. I was served by Shaina and she cleared all our questions and provided an excellent service.

Excellent customer service, Shaina was very helpful and patient with giving us many different options for choosing the correct sleeping pillow. Also with picking a comfortable mattress for my elderly mother.

It was a pleasant experience coming to the store . just loved the black friday sales and front staff was very supportive in assisting us in selecting the correct item especially kudos to shaina.

Fabulous customer service from Shaina who helped find us the most suitable mattresses to choose from. Highly recommend the bedmatch test bed system - clever way to assist what's best.

In my invoice, the installation & delivery are included but when they delivered my order, they left, the installation is not completed yet. And they damaged my wall too !

This is the second time I have bought a mattress at this store. The staff were very knowledgeable and helped me match the bed to my needs as I have chronic back pain.

Very good service and price is very good too. Just bought a king single mattress for $260. Deposit some money then pay the rest when pick up. Ready in 5 working days

Walked in and got a great deal by the friendly staff. I was served by Shaina and she was so helpful and amazing and gave me a really good price! Thanks so much

Staff were very knowledgeable about the different types of mattresses and which suits various back ailments. I was served by Shaina and had a great experience.

Avoid this store. Service was passable initially, we made a comfort guarantee exchange request after recieving our first mattress and that went smoothly.

Very helpful staff. She explained the valid points of the beds and mattresses. Felt that their advertising was misleading. READ THE TINY SMALL PRINT.

Got my gas lift bed on black Friday sale,the deals were very good . Excellent customer service by shaina❣️ definitely recommended.

I would like to thank Shaina for helping us to choose 2 beds & 2 mattresses for our house. She is accommodating & friendly.

Michelle was excellent. She was friendly, helpful and very knowledgeable. Very happy with our new bed. Thanks!

Wonderful experience at Forty Winks Highpoint, Mel was amazing. I walked out knowing exactly what I need!

Bought 2 single mattresses. Okay for what I paid. Sales lady was helpful and helped carry it to my car.

Best service ever. Thank you Derrick for being so helpful and reliable. Great customer service!

Pretty unique name for a bedding store. Our search for an affordable mattress

Probably the best store here - the range is amazing highly recommend

Shaina was great and very helpful, excellent service.

Has improved over the years. Willing to do deals.

Great service and good discount thanks to Helen

Shaina is very helpful and friendly