Jeff Cooke - Desjardins Insurance Agent

494 reviews

7-90 Cranleigh Dr SE, Calgary, AB T3M 1J7, Canada

www.jeffcooket3m.ca

+14034740040

About

Jeff Cooke - Desjardins Insurance Agent is a Insurance agency located at 7-90 Cranleigh Dr SE, Calgary, AB T3M 1J7, Canada. It has received 494 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday9AM-5PM
Tuesday9AM-5PM
Wednesday9AM-5PM
Thursday9AM-5PM
FridayClosed
SaturdayClosed
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Jeff Cooke - Desjardins Insurance Agent: 7-90 Cranleigh Dr SE, Calgary, AB T3M 1J7, Canada

  • Jeff Cooke - Desjardins Insurance Agent has 4.8 stars from 494 reviews

  • Insurance agency

  • "I've struggled with insurance over the years due to a couple of accidents in the past that are haunting me"

    "Service at its very best"

    "Katie was excellent to deal with"

    "December 2022: Had been with Jeff Cooke's team for more that 4 years now and always been happy with their team and service they provide"

    "I would like to let you all know that I'm very happy and grateful with this insurance company, especially with Sarah Depew, after looking for a few insurance companies, I decided to stay with Desjardins for my car insurance"

Reviews

  • gabrielle cunningham

I've struggled with insurance over the years due to a couple of accidents in the past that are haunting me. Its absolutely ridiculous how difficult most insurance agencies make it for you to be able to obtain, and keep insurance at a reasonable price to live. My policy is still expensive and I cannot do anything about that until the accidents are removed next year but I contacted over 10 different agencies and no one could help me. They were all outrageous prices, some even so much as said they could not supply me insurance!! Even my current agency who I have been with for 10 years changed their guidelines and left me on the street with no options. I do not know how they expect people to maintain a life without a vehicle to get to a from and the money to pay for it once they deem you "high risk". When I first moved to Alberta I paid $65 a month for my premium and for the last 5 years I've paid over $500 a month!!! I called in and spoke with a wonderful gal named Katie who did not treat me like an outkast as others did, she talked to me about my history and concerns. Explained everything in great detail and worked her hardest to get me the best deal possible for my situation. Some other companies quoted me DOUBLE what she did and I would have to pay in full. She was able to get me a reasonable rate for the year, with monthly payments. We transferred everything over to them and are extremely happy. Honestly this is the BEST customer service I have had in a long time and will recommend them to everyone I know!! Thank you so much for showing me there are still good agencies & people out there!!

  • Toovey Signs

Service at its very best. Rachel was empathetic to our situation, due to circumstances beyond our control we were advised after 12 years, our current ins company would not be renewing our home policies and informed us by letter we would have to find alternate insurance coverage upon policy expiration. This fueled by a rejection from a prominent financial institutions insurance partner, with whom we had coverage for 9 years prior, to the receipt of a letter from the bank holding mortgages on both properties stating our Mortgages are contingent on having adequate insurance coverage, attached was a copy of the letter they received from our ins co advising them our policy would not be renewed upon expiry. Needless to say by the time I called Jeff Cooke - Desjardins Insurance I was in a panic. Rachel listened, empathized, and was quick to reassure me they could definitely help our situation. She was not only very professional but also very calming and efficient. That same day I received a competitive quote to our current policy, I was provided information pamphlets, all from the comfort of my own home. We are signed up, the new policy will take over without interruption of our home insurance on both properties. We are elated and have decided to move our automobile policies to Jeff Cook Desjardins as well. We highly recommend Jeff Cooke - Desjardin's to anyone in the market. Thank you Rachel for all your care and attention, but most of all for resolving what could've been an unraveling situation. You are simply the BEST!!!!

  • Paul Story

Katie was excellent to deal with. I was honestly pretty ticked at my previous insurer and was making a series of boring, confusing calls to many agents. Talking to Katie was a breath of fresh air, she really made me feel like she was truly glad to be helping me out. Before I was even done making the rounds and getting rates I was already sold on using Jeff Cooke Desjardins purely based on my interactions with her. If her service extends through the rest of the office it is worth the money. The fact that they gave me one of the better rates didn't hurt either. I have a few friends that also had troubles with the same previous insurer and I will be sending them Katies way.

  • Kirill Samoilenko

December 2022: Had been with Jeff Cooke's team for more that 4 years now and always been happy with their team and service they provide. This time around Sarah and Megan have been super helpful in getting the best product for me. September 2018: Had to shop around for the insurance as my current company keeps raising the premiums. Came across Jeff Cooke's insurance agency with a pretty high rating (4.8). Katie Bagley was a very good and knowledgeable agent to deal with. Always responsive, right on time with meetings and walked through the entire policy with me. So far, I am very happy and satisfied with their level of service. Jeff’s entire team is always helpful.

  • TwinCuba Old

I would like to let you all know that I'm very happy and grateful with this insurance company, especially with Sarah Depew, after looking for a few insurance companies, I decided to stay with Desjardins for my car insurance. Sarah knowledge about the different insurances and her answers to my many questions gave me the confidence to trust in this company. She was very sweet in our meetings and she replayed to all my emails very soon. Thank you again Sarah for showing that you not only care about the company but also your clients, I'm letting all my friends know to contact you for any house or car insurance they might need ...Aylin Perdomo

  • keshav ramkissoon

Megan and Danille from Jeff cook desjardins insurance have been the best agents out there ! They really know how to value their customers and clients ! They have helped me through some tough times , but in the end they always end up making the day right ! I can’t thank them enough for their gratitude and exceptional customer service . We need more people like them to make companies more more better . Bless their hearts and souls ! Jeff Cooke desjardins insurance will forever hold a special place in my heart and I will never leave !!!! You guys rock !! Please give Danille and Megan a raise for goodness sake !!! :) :) :)

  • Bill Graff

I have been using Jeff Cooke insurance for the past three years now. Each year during renewals they send out the new policy in plenty of time to review it. When I call to ask about certain coverage the staff is very knowledgeable and makes sure your questions have been answered. When you call in they have your policy infront of them in seconds and ready to help. As a fire chief I see alot of property loss , and have seen stories of people that were not properly insured because the didn't fully understand their policy, with Jeff Cooke insurance I am confident I have the proper coverage for my home.

  • Kevin Jones

Sarah at Desjardins has been very helpful and professional in setting us up with our new home insurance. I also transferred our auto insurance and was able to get a great rate. I was impressed with the ease of e-mail communication and happy to have it all done in digitally. Saves me tons of time from having to drive to a location or call a number and wait on hold. Jeff Cooke came highly recommended from a family member. We both had TD for over 55 years combined, and after they provided no nothing but grief to their long term customers the switch to Jeff Cooke just made so much sense. Thank you!!!

  • Cori Prosser

I switched from All State to deal with this company. Best customer service I have had. At all state, they had increased my deductible $2000.00 because they "found a clerical error" when they had initially started my insurance. I immediately made the switch and since then I have not regretted it. I have been treated very well, I have been very well informed and have always been answered prompty. I initially was dealing with Rachel, she has since gone on mat leave and Katie has taken her place. I cannot begin to praise this company enough for their above and beyond efforts. Thank you Katie!

  • Caitlin Wentzell

After having the worlds worst experience with insurance through another provider I was recommended to desjardin. They did not disappoint not only were the rates leaps and bounds better then my other provider but Sarah was fantastic. She was personable and witty and very easy to talk to. I highly recommend them the process was super simple she answered all my questions even the dumb ones. All and all it was great! Be sure to ask for Sarah Depew I mean I’m sure her associates are also fantastic but I’m likely biased as she made it so easy after the nightmare I had before! Thanks Sarah!!

  • Jaret Klafki

I’ve been with Sarah at Jeff Cooke and Desjardins Insurance for almost a year now. Due to their excellent service I decided to go ahead with doing my tenant insurance with them as well. Yes they were priced higher then other insurance companies but I get more included in my insurance and the service I receive from Tiffany as well, in the billing’s department when I ran into banking issues. Tiffany and Sarah were able to work with me and assured me that I was taken care of. Because of their understanding and empathy I’m a customer for life.

  • Cordell Cummings

I have had 2 claims over the years using Jeff Cooke insurance. The empathy, helpfulness and support I get every time I talk to them has been absolutely fantastic. While they are a broker, their insurance partner has also been amazing. I really suggest ensuring you speak to them to really understand your policy and what you get as we had decided to get a few premiums in our insurance policy and it was 100% worth it! Thank you Sarah for all your support and I would absolutely recommend Jeff Cooke insurance to anyone!

  • Ahmet Akgül

customer service is very very bad. I don't recommend it to anyone. They make you wait on the phone for hours or they don't answer the phone. I also have recordings of phone conversations with you. I have told you many times that I am uncomfortable with this situation and that I want to change agency. Also, I understand that you are not honest because you wrote a false comment under my comment. I want to repeat again; Your customer service is very very bad. I do not recommend Jeff Cooke insurance to anyone.

  • Adam M.

I don't usually have time to write reviews, however I feel I must make an exception in this case. I've been astounded by Maria's amazing service and the rates I've got for my personal and business vehicles as well as business insurance! The process took a fraction of the time other brokers needed, and the rates for all the policies ended up being significantly lower. While many brokers don't even offer commercial underwriting or will transfer you to a different department, Maria can do it all! Thank you.

  • Thilak Sundar

I had just from Houston, Texas to Calgary Ab. It was hard to find an insurance provider at a decent price who would be willing to work with the US insurance history. Specifically, Maria Cadena was extremely helpful and provided all the details about the pricing and also worked with me to get the insurance history from the US to bring the costs down. I recently also added renters insurance and she looked for ways to help me with the costs there as well. Overall a very smooth experience - highly recommend.

  • Don Riemann

Sarah worked with me in getting the best price for my car and auto insurance. She helped me in reviewing the best coverage for my daughter as she is just starting as a new driver. I was able to save 25-30% from my previous insurance company and I'm now looing at getting life insurance - Sarah is an awesome person to work with! I also worked with Rachel on getting me setup with life insurance and she was very helpful and explained everything in detail...very competitive prices.

  • TheRealUs Reyes (livethesweetlife26)

Rachel just gave me the best customer service I've had in while. I added a new car to add to my insurance and also needed a document for my rental car for when I travel next week. She was quick,explained everything with great professionalism and asked the right questions in order to figure out my needs. I thought the phone call would take longer, but she got everything done in the span of only a few short minutes. Thank you so much for your help. Best in town for sure! -Laurie

  • Justin Jacob

I would recommend anyone to use their service, especially if you’ve struggled finding insurance. I had Sarah depew help me out and she was absolutely amazing. Very responsive and always checking in with me. It took over a year to find affordable insurance with monthly payments until she answered my call! Happy to say I’m back on the road and it’s all thanks to this bruise as! Keep up the good work and I’m great full to have stumbled across them! Thanks Sarah your amazing

  • Emmanuel Osuji

I shopped around quite a bit for a reasonable quote on a car I newly purchased, and was discouraged because I couldn't fathom why quotes were high. I was almost ready to pay regardless, not until I spoke with Rachel who put me through in great details, and was able to give me the best rate available as a newcomer in Canada. Her prompt delivery and service was just superb. I wouldn't go elsewhere when renewing next year, and would readily recommend them to people.

  • Jared Bakay

What can I honestly say other than life saving. My old broker dropped the company I was with and I had to shop around. Desjardins was the cheapest and the most responsive. I got a quote and the next day I received a call. Sarah has been nothing but fantastic. So helpful and respectful. Got everything sorted in one day and has been phenomenal. Props to Jeff Cooke for going door to door when he started and being friendly. That is why I gave them my business.

  • Lorraine Noel

I was looking for both auto and tenant insurance and I was referred to Jeff Cooke by my son who recently got auto insurance through them. I worked with Sarah, a very pleasant and helpful agent, who gave me helpful advice and made the entire process easy and straightforward. The rates quoted were fair and competitive and the service was excellent. Happy to support a local business and get the security of a nationwide insurance company.

  • Riley Orr

My wife and I dealt with Katie and truly did have an easy and great experience. She was really nice right off the start and willing to help. I shopped around to 10-12 different insurances companies/brokers and she was by far the best and the lowest price by far! My wife and I bundled both of our vehicles together and saved over $1000/year. Really happy and with interest rates skyrocketing right now I would highly recommend Katie.

  • Julie Parsonage

I was pleasantly surprised when Sarah returned my call so quickly. Not only did she return my call but, she resolved my issue promptly and, in addition explained all of the services that her firm offers and I was able to scheduled a complimentary consultation! The policy that I purchased was not only a lesser price but was also of higher value and includes features that are usually an up sell! I highly recommend Sarah's services!

  • Shannon Bridges

My younger son got the absolute best rate from Jeff Cooke Insurance Agent. I cannot thank them enough. As a matter of fact, my entire family is going to switch over because the agent we have had for over 25 years couldn't even come close to what Jeff Cooke was offering with Desjardins. We saved over $2000 on just this one policy for a newer driver. Thanks so much for your friendly and prompt service. We couldn't be happier!

  • Chris mckernan

I had a wonderful experience, Rachel was extremely helpful and efficient. It’s nice to have a little personality on the other end of the phone! I had my policy renewal from another insurance company and it just kept getting more and more expensive. These guys gave me more coverage and cut my monthly payment by almost 50%. I am extremely happy and would highly recommend getting a quote from here if you’re shopping around.

  • Rajat Jain

Sarah is one of the best insurance brokers I have ever worked with. Among all the steps that went into the process of buying our new home, getting home insurance was the easiest, thanks to Sarah's deep insurance knowledge and expertise as well as her client skills. We were able to set everything up quickly, with no friction, and to our utmost satisfaction. Totally recommend her and Jeff Cooke Desjardins Insurance!

  • Michelle Rawbon

I started with Jeff Cooke Insurance a couple of years ago and have not been disappointed. The cost and value of my insurance is excellent. Every time I call in to make a change or have questions about my insurance, Sam ( Samantha Beckett ) has always been incredibly informative, helpful and above all a pleasure to speak with. Thank you Sam for being the best insurance agent I've ever had the pleasure to work with!

  • Rachel Curran

Sarah was amazing for getting our home and auto insurance set up! Very easy and painless (I talked to a lot of agents elsewhere to get quotes, but it was brutal). About a month after we got into our new house and set up, Sarah followed up to see if we would like to have a conversation about life insurance. She even accommodated our availability. Very happy with the experience. Will refer anyone I can here!

  • Michael Sifundza

I worked with Sarah Depew on setting me up with my car and home owners insurance and I must say she was very professional, efficient and knew what she was doing. I would really recommend anyone looking for insurance to contact Jeff Cooke - Desjardins Insurance Agent and they will get you the best deal out there. If you are reading this review and looking for insurance CALL THEM NOW!! DONT WASTE TIME.

  • Maria Ceja

I have had both my home and vehicle insurance with Jeff Cooke for at least 4 years now (my son suggested to go there). One of the reasons I like it there is because of their Customer Service. Sarah is amazing to work with!. She replies to my enquiries almost immediately and set it all up quickly. I am always confident I will get it done right when working with Sarah. Their quotes are also good!

  • Michael Baik

Sarah was fantastic. I had spent the better part of 2 weeks trying to get quotes from other insurance companies which was not only difficult/time consuming, their quotes were way higher than what Sarah and Jeff Cooke Insurance was offering. Sarah was prompt, professional, and courteous, and my insurance ended up being cheaper and my coverage was better. Thanks Sarah and Jeff Cooke Insurance.

  • Joel Tobman

Looking for commercial insurance for a small office/studio. Initially tried another insurer, but it was taking a while to get a quote (3 days) and was far more complicated than seemed necessary. Decided to call Jeff Cooke/Desjardins Insurance for a second opinion and Sarah literally had everything sorted out within 20 minutes. Incredibly efficient, knowledgable and friendly service.

  • Q M

Our family already had home insurance through the Jeff Cooke Cranston office. Upon speaking with Megan Beck about adding Auto insurance, she was able to find something that would work for us; at a better rate than what we were already paying. Megan was extremely patient, thorough and quick to respond to my emails. I would definitely recommend them to anyone looking for insurance.

  • mason dahl

Rachel was so helpful setting up our new vehicle policies. She is friendly and very professional. She was always quick getting back to me and got us a really good rate. She explained the insurance and the details in the policy very well. I would recommend her without any hesitation. If anyone asks me who we use for insurance I have an easy choice to refer. Thanks again Rachel!

  • Sarah Salih

I recently changed my Insurance Company to Desjardins. Jeff Cooke Insurance got me a great deal. The company has a good customer services. I am specifically working with Sarah Depew, what a pleasure doing business with her. She is a pleasant person, very professional. She answered all my questions clearly, the whole process took not more than ten minutes. I am very satisfied.

  • Mary Pate

After moving here from BC, and switching from all things ICBC, Sarah was incredibly helpful. Her response was quick and she helped us get the best rates possible. She helped us make the process of getting insured in Alberta incredibly fast and efficient. We are incredibly pleased with the assistance we received from Jeff Cooke - Desjardins! Highly recommend!!!

  • Austin

I could not have asked for a better insurance company to go with! The call was hassle free and straightforward and I finished getting everything set up in the span of 15 minutes. The rates are super good too and not overly expensive. I highly recommend Desgardins Insurance to anyone who is looking for a reasonable Insurance quote for their auto or home needs!

  • Cher Tepper

Sarah was wonderful. Her follow up is top notch, and she is super kind and very knowledgeable. We called ALOT of companies for quotes, but Sarah came through. I had forgot to call her about setting things up prior to getting to the registry so I called her from the registry and within minutes she emailed all the documents over. Would 100% recommend.

  • Candy Sheffield

Sarah was incredible! Quick, informative and efficient. She even followed up with me after I forget to get back when I said I would. Which in this case I really needed! Great price! She came back with a quote that was 68% of what I was previously paying! Enough said! And excellent costumer service added? Huge win! Give them a call for a quote today.

  • Janina Lou Morales (J.Lou)

My auto insurance went up by $40 from last year and my coworker is currently with Desjardins and told me to request a quote. I did it online, and 5 minutes later, spoke with Sarah D. and she gave me a quote so quickly. Much better than my current insurance. Sarah was very helpful. One minute after the call, she emailed me my pink slip. Thank you!

  • Raj Somasundaram (Thani)

I always have a hard time deciding which insurance company to go with, when it comes to auto insurance. Maria Cadena at Jeff Cooke - Desjardins helped me with the process and setting up my insurance. I'm glad I was able to talk to her. The process was easy and was able to get the answers soon from Jeff Cooke. Thank you again for helping me out.

  • Karen Jackson

It was sure a pleasant experience dealing with Sarah Depew today getting a new policy for auto and home insurance. If you are looking for great prices and monthly payments with no interest charge definitely give Sarah a call. Her costumer service is outstanding and Sarah is very easy to talk to. I recommend Desjardins and Sarah to everyone.

  • Harroop Singh Gill

Great quotes, best in the area and they provide with multiple services like finance, insurance etc. at a competitive price. I was able to get a very reasonable quote for my auto insurance by one of the agents named Tara spicer she assisted me to a great quote. Overall it’s highly recommended for anyone getting an auto or a home insurance.

  • Patricia Heath

Sarah was knowledgeable and able to go through with me what I had with TD. Their quote was cheaper and great to work with. My daughter had contacted them to insure her first car, they were very patient with her and explained everything in detail. I do not hesitate to recommend Sarah at Jeff Cooke Insurance or any member of their team!

  • Stacey Warren

Easiest insurance broker I have ever dealt with. Almost immediate response to initial email, no waiting on hold for hours to speak with an agent, competitive rates and overall great service. This was for a new policy for my daughter's first car, and after this experience I will be getting my entire family's insurance quoted here.

  • Jerry James

It was great working with Jeff Cooke Insurance Agency Ltd, especially with the representative Katie Bagley. As a newcomer to Canada, we got a great deal for auto and home insurance. Katie was a great help while working on the quotes, and she always answered all my questions without any hesitation, Great customer service attitude!

  • Charnvir singh

I moved to calgary around 10 months ago, after searching and paying so much to other companies i found this place and to my surprise i realized how cheap insurance could be in alberta. They provide best policies at very affordable rates. Also, huge shoutout to Sarah for understanding our needs and providing with great coverage.

  • Aaron Beardmore

Megan at Jeff Cooke helped me establish home and auto insurance. She is helpful, informed and efficient. She found us very competitive premiums with great coverage. We made the move over to DesJardins and Jeff Cooke after terrible experiences with intact and brokerlink. I highly recommend Megan and Jeff Cooke insurance.

  • hassan umer

The level of support they provide is nothing short of amazing. Good advice, fast and efficient service. Bundled all my needs for the best rates. Specially Trisha is very helpful, cooperative and best in the business, provided me the excellent auto insurance rates for my new vehicle. I would highly recommend them.

  • Dunkin Shah

Had an amazing experience with Maria. She is very knowledgeable and extremely thoughtful of the requirements. I am glad my friend referred me to her. The best part about her is she was not pushy at all unlike most insurance brokers. She gave me ample time to decide and finalize. Great service! Thanks Maria!

  • Kristin Jarvis

Sarah has been amazing to deal with. She’s responsive, professional and willing to walk you through all the possible scenarios. I would recommend her to everyone. Overall I have found Desjardin to be easy to get in touch with and flexible. I look forward to a long standing business relationship with them.

  • Natalia Alaev

I approached this insurance office for few auto quotations. The feedback was fast with the detailed explanation and very good rates. Sarah is amazing with her customer service! We've got our auto and business liability insurance with this broker office. I strongly recommend using this insurance company!

  • Lawrence McRae

Sarah was very friendly and helpful with setting up my policy with her company. I hope everyone in the office is as helpful and happy. All should go well with any issues I may have due to the attention to the details and information she provided in the phone call. Thanks for all your help. Lorne M.

  • Mark Novak

I worked with Sarah Depew today to set up my car insurance. She was super helpful in getting me a fantastic rate. She was really helpful on a few phone calls, had timely responses to my emails, and has an easy-going personality. I heartily recommend working with her and the team with Jeff Cooke.

  • Teresa Geib

Katie at Desjardins has been so helpful. Our new insurance for car and home was explained and set up in no time. Katie took the time with me to make sure I understood the new policies. Very impressed with the friendly service. She has been a pleasure to deal with. Keep up the good work Katie!!

  • Austin Latta

Sarah was amazing! She and the team at Desjardins Insurance took away all the stress and headache of switching insurance companies. I will be recommending them to anyone who's looking for an insurance company whose agents actually know your name and are there for your needs. Thanks Sarah!

  • Pete Payne

My entire interaction with Maria Cadena when I discussed insurance for my new vehicle was very thorough and timely. She explained all my options and made my decision to go with Desjardins very easy. Maria was a pleasure to work with she is a definite asset to the company. Pete

  • Courtney Verhulst

After pricing comparing our previous insurance company before our renewal…. I had the pleasure of dealing with Sarah! She ended up saving us $140 a month, she was fast, so friendly and insanely helpful! I can’t say enough good things about our experience with them so far!

  • Francisco Judilla

Megan was very accommodating. She answered all of my queries patiently. The other staff greeted me warmly until I was seated even when I had not appointment set earlier. This is the office atmosphere setting that is very conducive to friendly & interesting conversations.

  • Pretty Beautiful Renovations

I worked with Sarah to help me find a fully comprehensive commercial policy for my new business. She is very good at her job and pleasure to work with. By the end of my 10 minute call with her, I had an enforceable policy in place and I am very happy with the costs.

  • Josh Edwards

We went with Jeff Cooke for Auto, Home and Life insurance after moving from BC to AB. Samantha and Sarah were extremely helpful through the process and we felt like we got what we needed with our coverage. Top quality experience and highly recommend them to anyone!

  • Elijah Shteinberg

After a year with them as my first insurance agency and looking and searching for one, having multiple vehicles they have always given me the best quote and are always understanding and kind in the way they approach and talk with you, couldn’t be happier!

  • Julia Petrovic

Danielle and the rest of the Desjardins team is fantastic! Super prompt and friendly service and will always go the extra mile to make sure you’re properly taken care of and always happy with your policies! I couldn’t be happier with the Jeff Cooke Team!

  • Jaret Klafki

Sarah was very quick and easy to work with. Made it easy for me to do my auto insurance. Got my quote with in a day and ready to go. Very good plan for the price. Highly Recommend Sarah will be doing my tenant insurance when I move into my new condo.

  • Philip Hassan Villanueva

Nothing but great experience with Jeff Cooke Insurance Agency. I needed auto insurance as I moved provinces. Adrienne was very helpful. She made everything easy. In minutes I was able to get insured for a reasonable price. Would totally recommend.

  • Rebecca Worthington

Sara Patterson was amazing to deal with. She was very kind and helpful in finding me the best insurance plan to meet my needs. She gave me different scenarios to help match my budget. I highly recommend Desjardins. There prices are unbeatable.

  • Aurora Elliott

I worked on my car and tenant insurance renewals this year with Katie at Jeff Cooke Insurance. After a terrible experience with my current insurance brokerage on this years renewal, I was so pleased with the service Katie provided. She was

  • J Lorenz

We use Jeff Cooke for our house insurance and vehicle insurance and they have been very accommodating and helpful. We found that they have the best rates out of all the places we priced out. I highly recommend them for insurance to anyone.

  • Justin Henderson

Amazing service and well knowledge people! I have had my insurance through Jeff Cooke for years now and they have been absolutely incredible with my insurance. They explain everything in great detail and really explain well what you will

  • Tanya McLaren

Sarah was so great to work with and got our insurance down 400.00 a month then with intact or wawanesa we are go greatful we found Desjardins insurance and now recommended them to all our friends as well who have got better rates as well.

  • Patrick Guillou

Wanted to switch insurance companies for my vehicle, never ever thought it would be this painless. Literally did everything over the phone, including the quote which I accepted, then Katie emailed me my new insurance. It was that simple.

  • Barbara Foldesi

I was looking to a property / tenant insurance. I spoke to Sarah and she was very helpful and she got us a great rate on our insurance! Very nice customer service and good deals! It was very quick and easy, I had no idea dealing with

  • Matt Harwood

Megan is always fantastic to work with. Never a problem amd always pleasant to talk to and deal with. Excellent customer service at Jeff Cooke. I have been with them for almost 10 years now and have never had a problem. A+ company!!

  • Allen Goulais

Amanda Larkin, the Customer Care Representative helped me out when I needed some info from my insurance and she instantly sent it to me in my email. She was polite and pleasant to talk to and very supportive. Thank you Amanda!!!

  • Shan Shan

I always love my experience after every call for some updates in my policy. These ladies Kimberly, Sarah and Tiffany were always friendly, accommodating and and very professional. Right coverage for a right price. Thank you!

  • Kristen Orr

100% would recommend Sarah as your insurance agent! She's knowledgeable and responds quickly. I had a lot of questions regarding my new car purchase/insurance and she took the time to help me understand all the ins/outs!

  • Craig McCarron

Had a great experience with this group, I had the pleasure of dealing Adrienne Patrick who made the process very smooth. As well provided the best pricing. I highly suggest Jeff Cooke - Desjardins Insurance Agent's.

  • Alexandr Kuzmenko

My experience was amazing. One of the best place to compare your quotes. Everything was done by phone and takes 5 minute . Sarah provided excellent customer service and good rate for my commercial auto insurance.

  • crdj 1985

We use Jeff Cooke insurance for our home and both vehicles at home for insurance. Dani was such great help with providing all the information and optional details which were great. Highly recommend this company!

  • Abdul Hammit

If there is more than 5 star rating in google I should give these Guys.I am greatful to be insured at this Company Jeff cooke It was Amizing to meet with you Chelsea,megan and evry one works this company.

  • Noor Aminzadah

Jeff Cooke insurance has been nothing but great! Excellent customer service, which is paramount to me, good explanations, really good pricing and above all the staff is very friendly and accommodating

  • Steve Da Costa

Thank You Sarah, from Jeff Cooke's office a wonderful, and easy transition from Ontario to Alberta. You were friendly, easy to deal with and happy to be with your office. Thanks again, Steve Da Costa

  • Vishal Surati

First time having auto insurance in AB. It was worth it I visit Jeff Cooke insurance agency. I co ordinate with Ms. Megan Beck. She providing excellent customer service. Very helpfull to me to

  • Samar Mohammadi

Best Recommended. Excellent communication. What their clients need They explained very well and go through every details. Thank you so much for helping me out to get best insurance to my car.

  • Kim Tanton

Sarah is amazing, very polite, knowledgeable and helpful processing our policy quote! We really appreciate her hard work and attention to detail, very pleased, and would highly recommend. Xo

  • Taylor Alexandria

Dani helped me switch over my insurance quickly and easily! She was super prompt at answering my questions and getting back to me! Would definitely recommend her to my family and friends!

  • Jennifer Ducharme

Sarah is very professional and was a great pleasure to work with in getting my car insurance set up. She found me a superior price to what I was paying previously. Would recommend.

  • Shannon Stepanik

Sarah is the best. Super professional, friendly, and made everything happen so quickly and easily. Gave us the best rate and made the process very simple to set up home and auto.

  • anjana carri

I had contacted Jeff Cooke agency from Toronto looking at the reviews. Tara has been so prompt in getting all the insurance papers ready for us. I highly recommend her. …

  • Amy Doucette

They’ve always been good and fair to me, and always tried to make sure I was getting the most affordable coverage for my needs. No problems with them before even with claims.

  • Wendy Sherwood

Sarah was such a pleasure to deal with. She made the process of switching our insurance over very easy and was invested in ensuring it made sense for us to make the switch.

  • Kendall Culligan

Sarah is amazing! Highly recommend her and Jeff Cooke - Desjardins Insurance. She is very friendly and extremely helpful with any questions I may have about my insurance.

  • Jesika Babiuk-Hall

Costumer service is phenomenal! Megan was helpful, thorough, and friendly. Rates are competitive, however, I feel confident with my choice of Desjardin. Thank you!

  • Holman Jimenez

Great Service at this location. We managed all our insurance needs in less than a week with excellent service. One stop for my home, auto, and umbrella policies.

  • Shelly Z

Very easy and quick! Sarah was helpful and able to do what another company was unable to offer me. Definitely made it easy to switch over my auto insurance

  • Christine Dionisio

Sarah Depew is always cheerful and very attentive to our needs. She helped us save on our car insurance. We are very happy with her service.

  • Kyle Gustavson

Great rates and very professional! I had my new truck quoted, and pink slips sent via email in 5min. Sarah was a pleasure to work with!

  • duston johnson

Always there to help very kind and never have I had a single problem. I have been with them for 15 years...

  • Eugene Castro

Thanks Tara for the excellent service experience with my new vehicle insurance! Keep it up!

  • EJ Bayona

Hi Guys, I know we do a lot of shopping around before we commit to ONE but Sarah

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