I could not have been more disappointed with the colour and cut that I received from Juliana. The half-head of foils have turned most of my roots orange, leaving the rest to show the regrowth from a previous colour done elsewhere. The appointment started with nobody speaking with me for the first 25mins - everyone in the salon walking around me, speaking Portuguese, ignoring me. Then Juliana just asked "You want half head foils, yes?" then walked away. Any good salon will sit with a new client to find out what they like with their hair, what their issues are, etc... there was no consultation at all. All of the clients and staff were Brazilian and speaking Portuguese very loudly, laughing around me. I felt like I was intruding. A few days later, I went back to the salon to show Juliana my hair and tell her how unhappy I was, but she was too busy to speak with me. After that, I took photos of my hair, showing the poor job that was done and asked for a complete refund. After a few days of back and forth phone calls and emails (they kept on asking me to come in and give them a chance to fix it), I eventually got a refund of the colour, but not the cut or treatment. The photo attached to this review was taken three days after my experience at this salon - you can clearly still see the regrowth. I have since been to a different salon to have them try and fix my hair. There is still a little bit of orange, but I will have to gradually get rid of it as I don't want to bleach my hair off. I chose to try Juliana due to her five star reviews here, so felt it was my responsibility to warn others about my experience. I understand that everyone has bad days, and maybe this was one, but the overall experience was just such a disappointment for me. If it were possible to give zero stars, I would.

The ladies transformed my hair from long and lifeless to a shorter style that has some movement, and I love how it frames my face. I'm very excited to take the next step to add some colour. I'm so very happy that I took a leap of faith when choosing your salon. Edit: The next step of my hair transformation happened this evening. Juliana did a full head of the most beautifully executed foils. The result is one that looks natural against my skin tone and will be relatively easy to maintain. Both the shade of blonde and the fineness of the foils are perfect. I was initially a tad nervous about trusting my natural, but boring, locks to a hairdresser who was new to me, but choosing Juliana's salon was a winner. And such friendly ladies, too. Your decision to choose Juliana Hairstylist & Beautician won't be regretted.

I’ve been a client of Juliana for over 6 years and pretty much follow her everywhere she moves to. Extremely professional, very attentive to what the client wants but also adding her special touch to it. The WOW factor! I’ve been doing highlights/colouring for the past few years and only trust her to get the EXACT colour I want. I’m never disappointed. The salon is very pleasant with lovely music, tea & the girls who work for her are always so friendly and welcoming. Highly recommend! :)

What I like about going to Juliana’s Hairstylist is their professionalism and I always love my hair when I leave the place. The ladies that work there are very knowledgeable and friendly. The place is always clean and the tea they offer you there makes your experience more relaxed. I definitely recommend them and I’m sure if you try it you won’t regret it!

No any hair dresser had ever made me fall in love with my hair but ladies of this salon did.I absolutely loved the service. All hair dresser used to disgust my damaged hair but she was really great and was communicative on how I could get my hair done. They earned a regular and loyal customer today. I was shocked how my hair turned out sexy.

The first time I tried Keratin Smoothing Laser Treatment at Juliana, I was uncertain about achieving the results I was used to getting in Brazil. To my delight, my experience surpassed expectations! The high-quality products and skilled professionals ensured a long-lasting hair treatment. I highly recommend Juliana Hairstylist's services!

With my hair having grown so much since my last cut in January, it was beginning to drive me insane. I couldn't be bothered driving to Manly to my usual hairdresser and I was ecstatic when Juliana could fit me in for a fringe cut. Will be back in the future. Thank you Juliana!

Juliana has been looking after my hair for the last 12 years. She is very professional and does exactly what you ask for. I love my latest treatment and haircut. To top it up she is lovely and her new place in the northern beaches is a gem! Highly recommend Juliana’s work!

Juliana is been my hairdresser in the past 3 years, since I met her I don’t let anyone else touch my hair. Even after I had to move to another town, she still been my hairdresser. I drive 3.5 hours and always worth it. The best one in Sydney. I highly recommend her!

I am so thankful to find Juliana. I was nervous going to a new hairdresser but after having been here I am never going anywhere else! I absolutely love my hair, the colour, cut and blowdry was perfect. Very relaxing atmosphere. I have found my hairdresser …

Juliana is superb! She understands exactly what your hair needs, and delivers it in a super professional way! I’ve been to Juliana for over a decade and she always exceeded my expectation! Juliana’s work is a precious jewel for our community!

Amazing how professional Juliana Heir's salon is! All equip so friendly, costumer service so good . They did a wonderful job on my wife's hair. Super recommend and here's the tip to give a day of beauty as a gift.

I feel relaxed pampered and listened to. I like that all the girls ask questions about how you would like your hair cut, coloured, and blow-dried. They are very punctional and you feel important

Gabriela Lima is absolutely fantastic professional. If you have to make a book, just book with her. She really have a knowledge on different hair types. Gabriela is careful and detailed.

Lovely treatments, environment and professionals… I had many different treatments and still can’t choose what is the best, immediate results and my hair looks healthy and amazingggg

I love Juliana’s work! She is so talented, and I totally recommended her work for either hair treatment, haircuts and colour. She is responsible for all my family’s hairstyles!

She did a beautiful blonde on my hair with olaplex. My hair looks absolutely stunning!!! Highly recommend her! She is amazing, I'm really in love with my new blond hair

Took me a long time to find a very skilled and professional hairdresser until I found Juliana 7 years ago. Absolutely fantastic service and quality every time!!!!!

Juliana's team do a lovely job. I drive all the way from Neutral Bay to Dee Why as I can't find similar level of service anywhere closer. Thank you Ju and Lari

Juliana is a master of colour. She did an amazing job with my colour. I have received so many positive comments. I will definitely be back. Highly recommend.

I had some hair extensions put in at Juliana’s and and I absolutely love them! They ensured that they looked perfectly natural and well blended! Love them!

I am very happy with Juliana and her team, they are knowledgeable, professional and lovely. I highly recommend this hair salon.

I’ve got Ombré hair with Juliana and I love it! She’s perfect on blondes!! Super professional too! Highly recommend her.

I always have a great experience at Juliana Hairstylist! Love the hair cut, color & amazing service. Strong recommend!

I recommend organic treatment without chemicals. My hair is growing again and is very soft! Great service, thank you!

Super professional, quality products, friendly environment! Highly recommended, I've been her client for over 1 year

The place is very good, Larissa was very kind and did a great job. Juliana cut my hair the way I asked and I loved!

Super excelente servicio y mi tratamiento es uno de las mejores tratamientos que me he hecho. Me encanto.

My hair has grown so much since my last cut. Amazing place with amazing people. Thank you so much.

I Highly recommend Juliana. Her keratin treatment is the best! My hair is so beautiful and soft.

I’ve been doing foils and hair cut with Juliana for quite some time now. Highly recommended!

Excellent service and lovely customer service. I strongly recommend Juliana and her team.

Juliana did a fantastic job with my hair, I'm very pleased with the results.

Been a client for a long time! Love everything about Ju's place! The best!!

It was very good, i loved my hair and my daughter’s hair cut too

Excellent salon and a great experience here!!!! Thank you!!!!

Thank you Juliana and girls! I love my hair is amazing!

Experienced hair dressers, great customer service

Beautiful job . Thank you . Highly recommend

Brilliant hairdresser and very well priced

Great service, Pricilla was fantastic

Great qualified staff! Strongly e