Kennards Self Storage Yeerongpilly is a Self-storage facility located at 757 Fairfield Rd, Yeerongpilly QLD 4105, Australia. It has received 272 reviews with an average rating of 4.9 stars.
Monday | 8:30AM-6PM |
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Tuesday | 8:30AM-6PM |
Wednesday | 8:30AM-6PM |
Thursday | 9AM-5PM |
Friday | 10AM-4PM |
Saturday | 8:30AM-6PM |
Sunday | 8:30AM-6PM |
The address of Kennards Self Storage Yeerongpilly: 757 Fairfield Rd, Yeerongpilly QLD 4105, Australia
Kennards Self Storage Yeerongpilly has 4.9 stars from 272 reviews
Self-storage facility
"Being a business owner myself for the past 30 years and using storage facilities for most of that time, I can honestly say that Kennards tick every box when it comes to catering for the needs of storage facility users"
"My review is about the People that work at Kennards Self Storage Yeerongpilly- Nilesh Rawal (Manager) and Ann Limpus (Assistant Manager)"
"I've been using the Kennards Storage facility at Yeerongpilly since 2013"
"Great storage facility"
"Friendly, efficient service from Dom and the team, great rates"
Being a business owner myself for the past 30 years and using storage facilities for most of that time, I can honestly say that Kennards tick every box when it comes to catering for the needs of storage facility users. You can run a business from here with ease. Things included in the price are as follows: * Conference rooms. * Tea and Coffee,. * Fridge. * Microwave. * Vending machine. * Spotless Toilets. * Specific Units With Power & Lighting. * All Units are Alarmed. * Very Speedy Response Times. * Motion Activated Cameras Record. * Security Parcel Service - Monitored. * Gold, Silver and Bronze Award Winners * Merchandise available for every need The Staff here are absolutely amazing. They are more than happy to help you no matter what the circumstances. I've used every storage company over the years and none of them even come close to Kennards level of quality service. The list just goes on and on. If you're looking for the ultimate in storage facilities give either: Dom Zac Anne Ange a call or drop into the state of the art facilities at Yeerongpilly or one of their many fantastic stores anywhere in Australia.
My review is about the People that work at Kennards Self Storage Yeerongpilly- Nilesh Rawal (Manager) and Ann Limpus (Assistant Manager). A few days ago, I lost my wallet-and was beside myself as I had a large amount of cash in it which I normally don't carry. An Angel found my wallet and put it into the Mailbox of Kennard and for the pass 2 days Ann and Nilesh have been trying to get my wallet back to me. Today I received a call from my local RSL to say that a gentleman named Nilesh from Kennards has my wallet. LOST for WORDS! I couldnt believe my ears. I'm so grateful to Nilesh and Ann for their kindness and determination in getting my wallet back to me -with the CASH I might add. My review is on the honesty, kindness that Nilesh and Ann have shown me today. Thank you so very much 1000x, Kennards you have some pretty Terrific team there in Yeerongpilly, very lucky to have them.
I've been using the Kennards Storage facility at Yeerongpilly since 2013. I've been impressed that throughout that time and a change of managers (three during that period), that the service has been outstanding. It's obvious to me that the training at Kennards is comprehensive and very good. In addition, Kennards' employee selection process must also be well managed as the staff have always been a delight to deal with. As a customer I've felt very valued. Often business employees don't understand how important the customer is to the business, this is not true at Kennards. The service is excellent, the facility is maintained well and extremely clean. The team at Yeerongpilly are very helpful and accommodating. Ten out of ten!
Great storage facility. With a pin coded gate for entry and departure that also activates/deactivates the alarm to your shed. Plenty of trolleys and flatbeds available for you to use to help move your belongings. Elevator approx 2.5m x 2.5m to take your stuff between the 2 levels of the complex. Lights are on timers for the walkways. During staffed hours restroom facility. Also accessible is a vending machine 24/7 (coins only). Not every shed has a light though the one I had didn’t have a light making it hard to see at times relying on my iPhone torch. Overall clean and tidy with reception selling items like boxes, tape and permanent markers. Trailer hire available as well.
Friendly, efficient service from Dom and the team, great rates. Would highly recommend. October 2021 OUTSTANDING customer service from Nilesh and Anne. I recently consolidated and relocated my storage unit at Kennards Yeerongpilly and Nilesh and Anne were super helpful and accommodating in answering my endless questions and helping me with my relocation. Nilesh went above and beyond to quickly locate an additional shelving system for my unit and then erected it for me along with 2 other shelving systems. OUTSTANDING customer service, THANK YOU Nilesh and Anne and keep up the great work.
Dropped in yesterday to get some boxes and meet a team member named Bol. He was very knowledgable and helped us get the boxes, tape and wrapping paper we needed. We then inquired about storage space and he showed us an example of the room dimensions in the front office. Which is a great visual for us to be able to work out the correct space for our things. He showed us the space and around the complex and we booked it straight away. We were very happy with the service, complex and amenities and moved our gear in there today. A great, smooth experience we would highly recommend.
I went in in to look at the space before making a decision and wasn’t disappointed. Nilesh the manager was very personable and gave excellent customer service. Happily took me on a thorough tour of the premises and it’s facilities (which are very good), whilst explaining my options and answering every question. He also gave a follow up call after I booked to let me know he received the booking and what I needed to do next. For me, one facility may not differ much from another, it’s all about the customer service.
We used the Yeerongpilly facility recently, not ever having used self storage anywhere previously, so not sure how the whole process worked. Dom was just the friendliest, easiest guy to work with and made the whole process completely clear and easy. Explained all the options and costs, with advice along the way. The use of the trailer was an absolute bonus that just made everything that much easier for us. Nothing but good words to say about the whole experience. Thanks Dom!
The team at KSS Yeerongpilly made my move in to the facility so easy. Nothing was too much trouble. The facilities are top-notch with easy 24 hour access, and the security here is great. And when the time came to leave my storage unit, they contacted me without prompting within 8 hours to arrange for my refund of previously-paid rent. I would highly recommend this KSS. I'll not hesitate to return when I have another need.
I am disabled. I had to send a large parcelpoint package. I got the package to my car in my wheelchair. Sending the parcel was a breeze from there. Kennards Yeerongpilly couldn't have been more helpful. I called and was told to just drive to the disabled park, and call when I arrived. I did just that. The parcel was collected from my car and my receipt brought out. Absolutely excellent service!
Dom was super friendly and helpful. Even when the sign on the door said "back at x time", he opened it before this time as he saw us coming towards the door. He helped us choose the supplies we needed and carried most of them to our car. He was the same on our second visit. Also, other places tend not to resell used boxes, but with these guys we could buy second hand ones slightly cheaper.
Moving can be a very stressful and unsettling time for anyone, so it was so nice to be greeted by Bol who works at Kennards Yeerongpilly (Brisbane). Bol was very helpful and courteous and made the entire process flow beautifully. It feels settling to have all of my stuff safely tucked away, and not annoying anyone else until I work out where my next home will be. Thanks again. Angela
Awesome staff keeping a well maintained storage facility. The supply of lifts and trolleys make ad-hoc moving of gear very handy. Edit: after 5yrs with KSS I closed up the shed last weekend. The team and facilities remain awesome and have my sincere thanks. The only reason for 4 star down from 5 star was the cost. I get supply and demand, but it's getting exe.
Nilesh. R was very helpful in confirming my order details and preference of collection via delivery or pick up. I went with delivery and was surprised to get such speedy delivery. I got everything I wanted and I especially liked that attention to listing what was in the box for the smaller items together. Very happy. Highly recommend. Thank you!
Dropped in and purchased a quantity of cartons. After loading on the ute and returning home I couldn’t find my wallet. Looked everywhere. Returned to Kennards and the wonderful ladies were more than happy to review the security camera footage to see where it was misplaced. Found it under the load of boxes. Thanks very much. I’ll be back.
Tks Bol for your assistance when I moved my things into storage - I brought my cargo direct from the port, still palletised and I absolutely loved that you had the equipment to unload the crates from the truck; and then move the pallet to my storage locker - tks and I'll definitely recommend you to my friends and family. Shar van Boven
Such a tremendous place, very clean and organised. Everything you would need for your storage requirements. Easily accessible from the main road and Yeerongpilly train station is just up the road. Dom is the five star public face of Kennards @ Yeerongpilly, very knowledgeable and discerning. You were great Dom, have a great day mate.
Modern and very clean storage facility in a convenient location. I have met Bol at the time I was shopping around and he truly made his facility stand out from the rest - conviviality, availability and genuine sense of customer service. Bol is an asset to Kennards and I look forward to continue dealing with him at Yeerongpilly!
Great service - thank you. Booking on line was easy. Follow up phone call much appreciated as I had never used storage facilities before. On site - explanation of process very clear - and the ease of unloading furniture arriving at Yeerongpilly from Sydney was amazing. Brilliant system - I’d recommend Kennards every time!
The guys at Kennards Yeerongpilly have always been friendly and helpful, especially the manager Nilesh. I moved my belongings there temporarily as my house was affected by the flood. It’s been an ultra smooth experience. The flexibility of moving out whenever you like with no lock in contract and rent refunded was great!
We had a wonderful experience with Kennards Yeerongpilly! We went to return some boxes after a move and Dom was great - very polite and helpful even when it was busy in store. I have been to a couple of Kennards during the course of our house move and every location has had excellent customer service. Highly recommend
Nilesh, the manager I dealt with, was very helpful and accommodating. He made sure everything went smoothly when I moved my stuff in. The reason for not giving five stars is because the lift broke down over one weekend and often the facility is dark because the lights are not turned on. Which seems odd.
I stored my things at Kennards, Yeerongpilly for about a year and they were always great! Friendly staff, easy to approach and when I did leave, I forgot to cancel my auto payment. Got a call from the manager to let me know, and he also arranged to transfer it back to me, pronto! These guys are good.
Constantly increasing storage rental costs, have stored here for over two years had three storage rent increases. Did a quote as a new customer online for the same sized unit and the price is what I was paying when I first started here, I am paying almost $30 per month more than a new customer.
Used eBay click and collect twice now for items to be collected at Yeerongpilly Kennards Self Storage, both times got really excellent service, personable and friendly - and far less waiting time than on my many visits to the Post Office to collect items :-) .... happy to recommend and commend
I dropped into the Yeerongpilly shop on Saturday the 21st of December and the young man who helped me there was very polite and very helpful ! It is nice to receive service like this in this day and age, he even wanted to help me carry the boxes that I bought to my car. Very impressive !!
Friendly and helpful staff (Bol was very informative and welcoming). I obtained the information and materials that I need to start the job of packing up the house, ready to sell and move. I will need to return for more boxes later, and will definitely go back to Kennards at Yeerongpilly.
Can't recommend these guys enough. Nilesh and Ann went above and beyond to help make my move as smooth as possible and help keep the cost down. Nothing was to hard for them to manage. Their storage facilities are kept clean and my goods are in safe hands. Top service Ann and Nilesh. :)
The time I have been with Kennard the service was great. I lost one of my Pandora charm , the day I was moving out of the storage. Michael was on, and I told Michael about it .As soon as he found he call me the next day . Appreciate so much Michael been a genuine man.. thanks Kennard
I just removed my stuff from Yeerongpilly after 6 months. Bol has been an absolute pleasure to deal with. He is very friendly and polite and has an excellent recollection of detail and my personal circumstances. He is a great asset to Kennards! Such great service and rapport is rare.
From the moment I walked into the door at Kennards to secure my storage facility, I was blown away by the care and welcoming feeling that Don and the team create. Nothing is too much trouble and the facility is secure as well as easy to access. One very happy customer! Thanks!
My company and I have been using this facility for over 4 years now and we are extremely happy with the level of service and the cleanliness of the facility. Nothing is ever too hard for them to assist especially since I am based in NSW. Would highly recommend!
Excellent help from staff on site. I can't comment on prices. But I can say it's clean, tidy and friendly atmosphere. I was welcomed in as I did my delivery today and I was escorted in and out. Bravo . I'd definitely recommend this business to anyone. …
So convenient to collect parcels, they are open until 6pm so those who cannot get to the post office between 9am-5pm have the chance to collect their parcels. Very friendly and helpful staff, will definitely be utilising this service for all deliveries!
Very impressed with the service from Dom at Kennards Self Storage Yeerongpilly - a top class storage facility and with friendly & helpful customer service. I will definitely be using this business in the future aswell as recommending to friends & family
Nilesh went above and beyond to make sure that all my storage needs were met and if there were any complications he would do his best to help remedy them. Made the whole process easy and we managed to have a few laughs while getting the work done.
Great customer service, Don was very helpful and even made me a coffee. They have insurance cover at fantastic Rates that I took advantage of. Highly recommended, beats, other companies hands down. Alarmed units, response time very quick.
Very easy to organize a storage unit on the internet. When we arrived, Dom gave us a run down as we had never hired a storage unit before. Lift, trolleys etc were readily available and simple to use. Excellent service by both staff. 10/10
I used the Parcel point Drop Off service and was wonderfully assisted by Nilesh. He even found a spare little box to put my item in so I wouldn’t have to come back another day. Small things that make a difference. Thank you Nilesh!
I used their services for Parcel Point return of items ordered online that didn't fit. I must say they were very friendly and happy to help with labeling and securing my package. great to see good customer service still exists.
I’ve been storing here for almost a year now and have just downsized to a smaller unit as I’ve removed some of my belongings. Complex is always spotless, staff always friendly and units are secure with alarms and well priced
Amazing Kennards centre for Yeronga- Ann and Dom is magnificient at the site. Very helpful and so ready to advise - have always picked Kennards for my storage needs .Thank you very much for all your professionalism -;-)
Would highly recommend - staff were very pleasant to deal with and extremely helpful, smooth process to move our stuff in and out with good security measures and very affordable! I would definitely use them again!
This company is phenomenal. Made things easy from start to finish and everything arrived 2 days later...in brisbane...in spite of Melbourne's stage 4 lockdown. Almost got here before I did! Highly recommend them.
Kennards Yeerongpilly stored our apartment contents for six months. Nilesh is kind and attentive providing storage with dual access and conveniently located. Highly recommend Kennards Yeerongpilly.
Was a customer for a long time. Great service overall. When closing the account they were quick, helpful and friendly. Refund was very quick.No problem in recommending them. Keep up the good work.
Excellent service & secure facility, well maintained and very tidy and clean, KSS is always my go to for storage, the staff and facilities at Yeerongpilly are exceptional, Highly recommend to all
Ease of setup. Nilesh made the process very easy. Had my remaining rent refunded when I ended the services early. 24 hour access made everything super convenient. Great experience will use again
Had to store some things at short notice due to apartment block cleanup, and KSS Yeerongpilly were available straight away. No access or other issues and they refunded for an early exit. Thanks!
Excellent execution on site presentation. Staff members pleasant, friendly and provided exceptional customer service delivery. Well done to the team at Kennards Self Storage, Yerongpilly.
Dom was quick to respond to my enquiry for boxes, offering to stay a little late if needed for me to make it on time. Super friendly and helpful the whole time. Excellent service …
Fabulous service - friendly, trustworthy, helpful. Went out of their way to help me manage unhelpful movers and to make sure I was happy and my moves (both in and out) were successful.
Only came in to pick up a parcel but absolutely incredible service. So kind and professional. Going to start ordering all my parcels here just to see a friendly face upon pick up!
Nilesh and the Yerongpilly team have been a delight to deal with over the past 3 years. Extremely helpful, always going the extra mile to make things easy and simple. Thank-you!
A BIG thank you Bol for your exceptionally friendly and warm service! This premises is well maintained, clean and secure. Highly recommend Kennards Self Storage Yeerongpilly.
If you need any assistance at all, see Don at Yeerongpilly! He has exceptional customer service and really went above and beyond to help me out this morning. Support local!!!
Returned our moving boxes and received a refund. Great service offered by Kennards makes moving more affordable. Easy to park and friendly service at Kennards Yeerongpilly.
Professional staff, excellent customer service and clean, competitively priced storage made the period we stored our goods at Kennards Yeerongpilly a pleasure. Recommended.
Had to return some Amazon parcel (Kennards Storage is one of Amazon ParcelPoint Drop Off). Had great experience with the staff here, very helpful and friendly. Thank you!
So easy to book and everyone I talked to was so lovely. Only ended up needing storage for 3 days but they gave us nearly a full refund. Definitely would use them again!!
From my first enquiry until parking my car in the storage unit, the service here has been excellent. Rowan in particular has been very helpful, courteous and efficient.
Friendly staff. Very easy access and I feel that my possessions are secure. A very streamlined operation. Will definitely use and recommend Kennards in the future.
The service offered by the Kennards Yeerongpilly team is excellent. They are friendly and obviously know their business. Clean, tidy and modern site tops it off!
Well maintained facility, and outstanding customer service from the manager Nilesh. He really goes the extra mile to make sure the customer gets what they need.
Nilesh was super helpful and gave us many advices to make sure we have the correct storage we need. The customer service we received was far above the average!
The storage services are fantastic. Instructions were clear. The place was clean. Furthermore, I can go to pick up items at any time, which is very convenient.
I only have positive things to say about Kennards at Yerongpilly. Staff are helpful, friendly and efficient. The space is clean and well run. Great choice.
Thank you Nilesh, from start to finish and all the bits in between you guys have made my moving and travelling so much easier. Again big thank you, Nicole
Had a great experience here. Sunil at reception couldn’t have been more helpful. Lockers are very clean and easy to use. Would highly recommend Kennards.
We would highly recommend Kennards at Yeerongpilly. Their service and attention to detail was second to none and their facilities are fantastic.
Cannot recommend KSS more - excellent service, quick to respond and flexible. Very helpful and friendly staff. Thank you Anne, Nilesh and Tony.
Thanks Nilesh for your professional service in looking after me, you made it easy. Recommend Kennards at Yeerongpilly, safe and well priced.
Great storage facility! Customer service service was exceptionally good. Cannot recommend highly enough! Thanks Dom! You’re awesome!
Tidy and well-operated facility at a great price. Staff are helpful and approachable. Would store here again should the need arise.
Friendly, helpful staff on site. The facility itself is clean and secure. Trouble free process to get set up and reasonably priced.
The quality and sturdiness of the boxes, blankets and wraps was excellent. Nothing was damaged for out interstate move! Thank you!
Friendly professional staff so very happy with service received. Good facilities and lots of options to pic from. Thanks …
Excellent prompt customer service! I will definitely use this storage facility again whenever I should need to in the future!
Ange was lovely helped us return boxes and bought them back. They also took our seconds off our hands too. Highly recommend.
Tony was more than helpful. Everything was expanded about the hiring of the storage unit and aspects of the building. Thanks
Easy transaction with Dom. Only needed some packing boxes but will probably come back to store a few items after our move.
5 Star service from Dominique today. He went above and beyond and I really appreciated his genuine and dedicated attitude.
The show room and clean, tidy and smells nice. Nilesh was very helpful and made it very easy for me to complete the job
Awesome service had exactly what I needed and the staff were accomodating and friendly. Will definitely use them again
A great experience, and a good location and storage options for me. The staff are always very friendly and helpfull.
Nilesh was very experienced and made the induction process thoroughly enjoyable. Facilities are impeccably kept.
Excellent customer service from Dom. Whole facility clean, well managed and secure with easy access at any time.
Used the parcel pickup facility. Parcel was ready to go. Staff member helped me load it into car. Great service.
Brilliant storage place. The option to sell back boxes is great. The staff are friendly and really helpful
Amazingly helpful, came through at short notice. Super friendly. Can’t speak highly enough of the service.
Parcel pick up made easy for me, I will definitely continue to use your service. Thank you very much.
Excellent service and friendly staff. Got the right sized unit for storage. 24hr access is great.
Nilesh runs a great service. Always clean and tidy and moving equipment available.
Organising rental here was the easiest thing ever and Nilesh was very helpful.
Great service, friendly and helpful staff. Clean and affordable. Thank you!
Good service and very friendly managers. Easy to set up and get going too.
Always helpful and polite. Nice clean and easily accessable facility
Excellent service and great location for car storage, thanks again
Tony was very helpful, and got me into a storage unit with easy!
Nivesh was really nice cared about us, and very professional!
327 reviews
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