I took my car there for a service - and asked that they took a look at the brakes. They called to say I needed new front and back discs and pads, and a brake fluid flush, as well as new tyres. I asked for a quote, and that they include the part numbers as the verbal price was $3,700 for all of the above (not including the tyres). I was told they couldn’t provide part numbers but I insisted, and they eventually did so. The quote they gave me and tried to pressure me into accepting was more expensive than the Porsche Centre around the corner. I declined to go ahead, but when I picked up my car they had not filled in the log book with the brake fluid flush. Subsequently, I noticed a hub cap missing on the front wheel - clearly had come loose or not been refitted after they bled the brakes. When I asked about this they said they had bled them without taking the wheels off! This is hard to believe as the calipers on this car (Cayenne GTS) are pretty big and have one bleeder at the front and one at the back - so not easy to reach. Even if this is true, they somehow made a full assessment of the brakes without removing the wheels….dodgy or not….you decide. TLDR - not very professional at all and seemingly not trustworthy either - would not recommend and won’t use them again Also see the response below! Trying to blame me and fitting the ‘facts’ so they appear to have done nothing wrong. Have a close look at their reviews below - a number of them are clearly fake and use the exact same picture. It’s left them with 4.9 stars but their genuine review rating would be far lower. Any business that operates this way, and can’t accept feedback is not somewhere you’d want to take your vehicle as far as I’m concerned.

So I have an A3 Audi. I needed a diagnostic as my car had some issues. After seeing positive reviews I thought I’d give them my business. When I picked the car up and paid I left but noticed a big series of scratches on my steering wheel which was not there before. It also looked different (aged) it was clear it was not my steering wheel at all. It looked like it had been swapped with an old, dirty one. I called them up and returned the car straight away. My car is kept spotless and in great condition so I knew something was not right. I was told that that they would escalate this and get back to me. As I was leaving, I asked if my service book (which I checked the morning of the service) had been updated and was just told it should have been. However, once I was home I found that the book was not there and was missing. I went back the next morning and asked for it and was told that again it would be escalated - not “we haven’t found it” or “we are still looking for it” or anything regarding an attempt to find it. I belong to an Audi club and have told all the associates there of my experience. I’m still waiting to hear from the GM which I have been promised would be today. However no follow up. On my experience so far, I’d give this business a miss. My experience has been poor. One day passed getting my car back, the faults are still displaying. I’ve since rebooked my car into the Audi dealership for a complete overhaul and inspection.

I have a BMW 650i which needed a new water pump. Marcus was very personable in his approach and clearly expressed what the solution would be, the costs involved and the time it would take. I rang Marcus later in the morning as I had forgot the damaged stone guard I wanted him to look at and also mentioned I felt like the car was a bit sluggish when accelerating. Marcus quickly priced the replacement part for stone guard and offered an alternative solution and he also did some work in relation to carbon build up to assist in the issue with acceleration - at no additional cost. Could not be happier with the outcome and will be bringing all family vehicles to Le Mans from now on.

I've previously used LeMans at Newstead with no issues whatsoever, always friendly staff and great prices. Sad to say this is not the case anymore. Absolute rip off merchants! $1600 for a service and 2 standard tyres. Your website clearly states that you offer Afterpay as a payment method with no interest and no extra fee's. When given the quoted price over the phone, the amount jumped almost and extra $150 when I mentioned Afterpay. Your manager tried to pass this off as normal, which it is absolutely not and I will be reporting this to Afterpay. Definitely won't be returning to LeMan and or recommending you to friends who have moved to the area.

First time getting my 2013 BMW M5 serviced outside of a BMW dealership, as this was a "major service" - oil, spark plugs, oil filter, air filter, microfilter. Plus my included service plan finished some time ago. I chose Le Mans based on the good reviews it had received (versus other independents in the area). Staff are friendly and knowledgable and service was done efficiently. Invoice was well itemised. Highly recommended if you're looking for a trustworthy independent mechanic and are in two minds whether you really need to go to the dealership or choose an independent. (and saved $1,000 over the two dealership quotes)

These guys have the best customer service I've ever experienced in a mechanic. I took my Audi Q3 there for its first service after completing the 5 years servicing included from Audi. I was far more impressed with LeMans than the dealer, and they are obviously far more cost effective as well! You know when you have a service booked in and want to discuss a few niggles with the car but the mechanic completely ignores you? These guys are the complete opposite. They genuinely care about getting to the bottom of any small (or big) issues and will give you great advice afterwards. Will definitely be back.

Le Mans has been warmly recommended by a friend and I was really keen to get them to fix my car.... When I called the Newstead branch, they told they couldn't help me and that the Bullimba branch would be able to do the work. The Bullimba branch then told me they couldn't do it and sent me to the Woolloongabba one... which I called and told me they couldn't do it and sent me to a fourth one. At that stage I just gave up because clearly Le Mans doesn't want the job. SO DISAPPOINTING. Guess I'll give my money to someone else.

I 1000% recommend them, they were efficient and helpful every step of the way. I have a second-hand Hyundai Getz, and she was returned to me running as smoothly as the day I got her. The pricing is HONEST, and you get your money's worth. The service accessories at the end like polishing my tyres (without even requesting) were a beautiful touch guys. You won't find mechanics like this anymore. Thank you guys so much I will be coming back again.

I’ve just had the 150K service on my 2014 BMW 520d GT at Le Mans Motors Newstead and I couldn’t be happier. The guys have done a good job with the full service, and were professional enough to get my approval for anything above and beyond the general service. They also offered a referral recommendation for an item that did not fall under their level of expertise. You really couldn’t ask for anything more.

Shocking mechanic that looks to cash grab! Mechanics here are untrustworthy and display shocking customer service. They seek out small problems and capatalise by stinging their clients for issues that don’t affect cars performance or longevity. Could not believe how expensive the installation fees on parts were. Honestly disgusted by their whole operation. Definitely would not recommend.

Well located in Newstead to give Austral the competition they need. Chris fixed the gear selector linkage on my Transporter van pretty fast, after I was towed. Mick and Dave took on my struts replacement. They fixed my stuck passenger door which others said they couldn't. It's a clean and well lit workshop. Makes me wish I had a hoist too. Hope they have a good year in 2021.

I was looking for someone to service my mini cooper as I was not satisfied with my previous mechanics. These guys know their stuff. Michael was great, rang me to let me know what was wrong, how much, was always accommodating & explained things so I could understand. I would not hesitate to recommend as your mechanic. You won't be disappointed.

First time customer and very happy with Le Mans. The customer service was impeccable with manager contacting me to check repairs needed with cost before proceeding. A pleasure to deal with and will definitely be returning for my next service. Thank you Marcus and Chris very impressed with your service.

Beware! This location is under a new manager, also called Mike. He is nothing like the old Mike (who appears to be responsible for most of the positive reviews). The new Mike is incompetent, insulting, and a liar. He pays no attention to detail. He will take this place down with the way he runs it!

Took my golf GTI in for a complete check over. They were very friendly and gave a quote before proceeding with a few things that needed doing. I needed new front tyres and they organised all of that for me including a great wheel alignment that is spot on. Would definetly recommend

Went in after many years of neglect on my old Falcon. Le Mans had it all fixed up by the same afternoon I dropped it in at. All issues I thought would be big problems were easily (and quite cheaply!) solved. Will be making Le Mans my regular maintenance provider from this point on.

A huge thanks to Chris and the team at Le Mans Newstead. I had a 2014 VW Golf DSG issue that was particularly tricky to diagnose and resolve prior to visiting. Could not recommend them more, the team has a level of professionalism and excellence that is rare to see these days.

Very happy with the work performed on my Audi Q3.They thoroughly explained all work that was complete and work the will need to be completed in future. The garage is well managed, with customer satisfaction being a big priority. Was a great experience and I highly recommend!

Marcus Newton and his team are awesome. Had a disastrous experience with a shonk getting the AC fixed in our Mazda. Took it to Le Mans and the team, fixed it straight away no problems. So professional, courteous and have a great customer service focus. Couldn't be happier.

I had my VW Golf GTI Performance serviced here once again. Everything was explained and at a reasonable cost. My car has never run as good as it does now. They really know what it takes to get the best out of your car. Highly recommended. Will definitely come back again.

Been a regular at Le Mans Newstead for a few years now and the attention to detail has always been superb. David and Michael are upfront, detailed and patient in explaining what they’re doing and why. Trustworthy and responsible - your car will be in good hands!

Kindly fitted us in for a simple gasket replacement. On the steep side price-wise and a three-day wait for parts. Call centre staff particularly inept. Overall good enough in a pinch, but without time as a factor I’ll stick with my normal mechanic.

Great experience with this business. Much cheaper than others quoted for a car service (Mazda) and easily fixed a tyre leak/hole. Explained services being provided, genuine and professional. Will be returning for my next car service. Thank you!

Really happy with the service provided at this garage, booked it in for timing belt change and water pump, and service, really good price for timing belt and water pump change, rang me before doing any extra work with service. I’ll be back

Thank you SO much guys. You squeezed us in, at short notice, not once but twice in the same week. The work was completed without fuss and at a great price. You have no idea how much you saved the day. Thank you again, you are awesome.

Le Mans Newstead is amazing. They're very nice, understanding, and quick to lend a helping hand. I have been going to them for all of my car needs for the last year and a half, and I will never go to another place in Brisbane.

Excellent service and man was extremely helpful and did the work professionally and tidy will definitely use again Have just moved to the area so was very glad to find this place which had been recommended to me

Just had to agknowledge the incredible service from John the Manager or Owner. Everything we required was completed and the car was cleaned inside and out and ready on time. Will definitely be back next time.

Huge thanks to David, he’s exceptional mechanic and has plenty of knowledge on BMW’s. He was a huge help on advising what are my next steps to get my 328i back to full health. Will definitely be back!

After months of messing around with the incompetent and mostly dishonest Renault dealer my wifes car is finally fixed . Uncomplicated ,fast and at a fair price.......Great job...Thank you !!

Super upfront without having to ask and polite and easy to deal with. Clean looking workshop and have my gti a great service. Stoked to have a good honest local garage for European cars

Absolute legends! I appreciate the team taking time out of their busy week to fit me in, they went above and beyond to get my car fixed up in time for rego at such a reasonable price!

Went in for an oil leak and it was swiftly diagnosed and I was provided with clear cost and timing requirements for the work. David is transparent with his work and runs a clean shop!

Friendly staff, but did not appear very familiar with French and/or modified vehicles so would look elsewhere if you have one of these. Tyres prices also above average.

Just moved to the area and these guys were able to do the job I needed done quickly and at a very good price. Highly recommend using Le Mans for all your car needs!

My car battery died around the corner from le mans, they had it swapped out and had me back on the road in no time. They also checked all fluids which all fine.

These guys were friendly, honest, professional and simply fantastic to deal with. Coupled with their affordability, they were an absolute pleasure to deal with.

Thanks for helping with the rear lights today. Absolute legendary service. Would recommend these guys for anybody looking for honest & reliable mechanics.

Micheal is an absolute gem. From first phone call to get a quote, to drop off and pick up. Michael and the guys know old school 1st class service. …

Great service. Helpful patient staff. They didn't even charge me for diagnosing the problem. Will return to have it serviced soon. Recommend this team.

Will only be using LeMans from now on for my Audi. Friendly staff, great price & detailed explanation of what was carried out. Thank you!

These guys got our Q5 back in top shape, prices upfront, work completed same day and they were very professional overall great service.

Realiable honest mechanics we get both our cars serviced here. Much cheaper than the dealers with better service. It’s a no brainer.

Aaron was amazing - got me in at late notice and kept me updated throughout the process. Was thorough and the work was top quality!

Excellent and prompt service.. unexpected findings explained simply by a highly qualified mechanic. I recommend Le Man to everyone.

Efficent experienced knowledgable and accomodating team with attention to detail and good follow up. In a work professionals.

Excellent mechanic and everything explained simply before work is started. I highly recommend this business for car services.

Towed into Newstead workshop and our Mercedes diagnosed and priced very promptly, ready later that day for the agreed price.

10/10! I called up to see if they had time to fix a break light. Got me in straight away and didn’t charge me! Thanks guys!!

They have master mechanics working for them and I think that makes all the difference. Certainly I have never had a problem

Took my Golf in. Great prices, excellent quality of service and great customer service. Save $$, don’t go to the dealer.

John and his team are true professionals. Keep you informed, get approval before doing anything, good standard of work

Just moved over from Melbourne and brought a problem car. These guys sorted it out with minimum costs very thankful

Chad and his team at Le Mans in Bulimba did a great job servicing our car. Fair price as well. Highly recommend.

I was so impressed with LeMans Newstead. I will definitely be back! I can see why they have such great reviews.

Had my 4WD serviced and new tyres fitted before heading bush. Competitive price, friendly and timely service.

Super friendly, honest, and helpful. Had a great experience here and would recommend these guys to anyone!

Sorted all my car issues as a few failed attempts at other places, will be back next time and recommend.

Easy scheduling, very communicative & convenient. Car service was above and beyond expectations.

Michael and his team are great. Always willing to help out. Well priced and positive experience

Service and tyres on our Mercedes-Benz A200, was happy with the job and would return next time.

Friendly staff, good explanation of work to be done and high standard of work. Would recommend.

Excellent service and brakes on our BMW, was happy with the work and service, would recommend.

Been a customer for many years, have generally received good service and never had breakdowns

Appreciate the extra effort that Mike and John went to with intermittent problems on our BMW.

Had my volvo xc90 serviced by the team at Lemans. Great customer service. Highly recommend!

Was told to come here for Alfa and they did not disappoint all round great service 5 stars

Le Mans Newstead - Great prompt service and communication ! Thx Kieran (Discovery Sport)

Convenient service, skilled professional mechanics, overall a great find on google …

Been bringing my Jeep here for years and they have always done the right thing by me

I have been taking my car to these guys for years. Service has always been good.

reliable professional service know what they are doing and get it done same day

Fantastic service and exceeded all expectations, would recommend them to anyone

Convenient BMW service at Newstead without the delaership hassle and charging!!

Very happy with the service on my BMW X5. 10/10 would recommend. Thanks fellas

Great quick reliable service. Great communication and staff. Highly recommend

John and his team have been servicing our cars for years. Highly recommend!

Very convenient mechanical workshop on Austin Street, good for Euro too.

Very thorough and competent mechanics and excellent customer service. :)

Ripped off - actually I don’t think they did a service for $1800 later

Great service from John, Michael and the team. Would highly recommend.

Service and front tyres on our, Mini good job, will be back next time

This was our first time at Le Mans Motors. We received great service!

Clean workshop, good communication and great friendly service …

Had my brakes and a service done, easy book in and ready same day

BMW issues sorted for a fair price, helpful professional service

Great service from Mick at Newstead, will be a return customer.

Everything went smoothly and I was informed of everything.

Quality Workmanship all in the same day. Would recommend.

Very competitive pricing, good qulaity mechanical work

Good blokes who really know cars and can fix anything

Good people. Quick turnaround. Reliable work …

A very well run workshop, with great communication.

Amazing team of highly trained professionals.

Honest job and no overcharging, will be back

Always get a great service for a fair price

Excellent service and standard of work

Professional work and advice received

Great service, highly recommended.

Best mechanics in the county!