This has got to be the worst in customer service experiences I have ever had. A Covid-19 PCR test was conducted by Med+ Pharmacy, only to NOT be able to access the link given to us to pull up the result. This resulted in a missed flight Saturday june 12/21. We tried to call the pharmacy, but they had closed. We then booked another flight next day, day 2. We called the lab in charge; Alpha Laboratories, who then tried to call IT to help with the issue. No success. We called Med+ again; who eventually was able to send us a copy of the faxed-in result they had received. I was able to clean up this blurry copy, which we presented for flight on day 2. Turns out this PCR test had now EXPIRED! This led us to seeking a place to have a second PCR test done, on day 3, with Vector Health Laboratories. It wasn’t until day 3 that a successful flight out occurred. All of this hassle & inconvenience, yet Med+ Pharmacy will not issue us a refund for a PCR test we couldn’t use due to no fault of ours. =========== a tone-deaf response from owner... no way to run a business. here’s hoping that government would come up with a better plan, an alternative source of testing within kingston. seeing that the corona virus may be with us for a while.

I had to book a last minute Covid test for a flight that departed in less than 48 hours and Med+ came through big time! They were very understanding of my predicament, they booked me and performed the test on the spot right at the end of the day and performed the test. Manoj gave me assurances that he would expedite the results so I could board my plane without a hitch, and he did — I received my results in less than 24 hours! Thank you Med+!

Since my very first time dealing with Manoj and his team at MedPlus Pharmacy, I have had nothing but a positive and stress-free experience. Manoj consistently bends over backwards to make sure his patients are taken care of. Also his assistant Leanne is one amazing woman. Most caring and harding pharmacy I have had the pleasure to deal with. Thank you for all you do for me on a monthly basis. Sincerely Morgan Anderson

Choosing to transfer my prescriptions from a large box-store pharmacy to Med+ here in Kingston has been the best decision I have made in some time. Prices on the over-the-counter medications are comparable to the larger pharmacies and being treated like a valued customer is very nice too. Feeling like my health is as important to my pharmacy as it is to me is the best feeling in the world! :)

Monoj is beyond excellent. He makes every patient feel like they are his only customer. He remembered me even after the first time I went there and is very accommodating- he has a big variety of stock for a small location but is ready and willing to order in anything else you might need. Check out Med+ Pharmacy for excellent personal service. You won’t be disappointed!

A needle in the hay stack. This establishment brings shame to any other pharmacy in the Kingston area. The customer service is unparalleled the employees are helpful and alway go the extra mile helping me with any of my health related needs. I whole heartedly recommend this for anyone looking to upgrade their pharmaceutical experience.

I have nothing but praise for the owner and staff they go beyond the call of duty! I can't even begin to tell you how many good things these professionals have done for me, they are so much better than any other pharmacy I've dealt with in my 50 years. I hope you guys will stay were you are for many years to come. Sincerely Inge

My husband and I had our 2nd vaccine dose today, and we could not have been happier with the experience. Manoj and his team were friendly, professional, right on time for the appointment and very well organized. We’re happy to be vaxxed to the max, and thank them for making it all go so smoothly :-)

Many thanks to Manoj at Med+ Pharmacy! We cannot thank him enough for his time, diligence and professionalism! They go above and beyond and we will certainly be using this pharmacy again for our future PCR tests and spread the word on their exceptional customer service! Kindest regards, James Low

An extremely knowledgeable and kind pharmacist. Manoj is great at looking after complicated medication requirements. An asset to the Kingston community. I don't think you can go wrong with this pharmacy. He will take time with you unlike most of the big branded pharmacies. 5 star service.

Med + is a small , friendly , full service pharmacy. They offer quick and efficient service , with a caring personal touch. My experience has been very positive , and I would highly recommend this pharmacy if you want to feel you are more than a number in a system. Karen Lake

The pharmacy should be more honest. If a person calls and states they are flying to the U.S.A, it would be the decent thing to do, to tell them that the U.S only requires antigen test to enter, instead of letting people believe they have to pay for the 180 PCR

In this pharmacy you find very cheerful, friendly and very close people. Since I went in to ask about my PCR due to travel, all the workers gave me confidence, I felt comfortable, very human people. I recommend their services 100%. Thank you so much.

Best pharmacy I've ever gone to. He helped me figure out my blood pressure and get medication that has taken my chest pains from 75% of the day to once a day. Extremely professional environment and kind caring staff. A plus!

Manoj an his team went above and beyond to help me with obtaining COVID test results on a tight travel timeline. His personal attention to his customers’ needs achieved exceptional results in my case.

Switched about 1 year ago. Fantastic service. Open 7 days a week. Now even has an after hours clinic. So impressed with friendliness of staff and professionalism. So happy that I did the move :)

Very dependable people. I had a very great experience with my travel COVID Test here. I got my result promptly as promised. It was overall an excellent experience. I will recommend anytime!

I agree with everyone else who left a review. Absolutely the best pharmacist. Store is clean, Manoj is extremely knowledgeable, courteous, efficient, no wait times... I could go on and on.

I went there for the first time to get my COVID shot. And they were excellent. And I decided to change pharmacies and come to them. And I haven't regretted my decision.

best experiance with a pharmacy I've had. He cares about his patients. Im glad I switched from a large chain that just wanted my money to supporting someone who cares.

Yes, it's true. This pharmacist is the best. Friendly, kind, helpful......Make the switch to the small independent and experience service like it should be.

I was always treated excellent they always make you feel wekcome and have gone outta there way to make me feel important thanx guys much appreciated.

By far the best Pharmacy I have used - the Pharmacist always made sure I had my medication and went above and beyond to fix any errors

Never in my life have I experienced the top rate customer service that I receive each and every time at Med + Pharmacy. I'm a lifer!

Big box pharmacies should take notice, this small pharmacy offers actual personal service! He even remembered my name....fantastic!

Professional, courteous, knowledgeable and an absolute pleasure every time I go in. I would rate medic+ with more stars if I could.

Fantastic place with even better staff, one of the most pleasant friendliest person I have ever met! Very helpful and thorough!

Friendly Staff, very helpful, prices are decent absolutely the best Pharmacy around hands down I recommend to my friends daily.

Extreamly knowledgeable pharmasist. We have moved all our family perscriptions to med + and love the service we recive.

Absolutely amazing! Must visit at it would be your most satisfying patient care centred pharmacy team!

got pcr test there. quite pricey but very fast and efficient. easy to find results too afterwards

Friendly and fast service! Make the switch from a bigger pharmacy, you'll be happy you did!

旅行者用のcovidテストをやってもらいました。日本政府のフォーマットに無事記載してもらえました。PCRではなくnear法というもので、20分程度で結果が出たので助かりました。

Manoj is really patient with his clients and always provides quality assistance.

Manoj and his team are very helpful and they care about you.

Professional, compassionate, patient. Highly recommend!

予約して検査証明書を持っていけば、NEARテストが受けられます。20分くらいで結果が出るので、おススメです。

Great customer service. 10 stars if I could. Thanks!!

Excellent Customer Service, highly recommended

Got my Pfizer vaccine Fantastic people!!

Welcoming, caring, and fast turn around.

Friendly staff and decent hours.

quick covid test by NEAR method.

Friendly staff and great service

Thank you for vaccinating YGK

Did renovation s here

Helpful staff