Not only is it bad enough when you are going in to get medicine when you aren't feeling well and get faced with overpowering odours when you first walk in (cosmetics) but come to find out they don 't even set out sanitizer or wipes. Glad I had my own but what about other seniors that may not. Pretty bad for a pharmacy.

We were travelling home tonight and I realized that I needed to get a prescription from the pharmacist or spend a long time in emergency and hope that the hospital would be able to dispense enough medicine to get home. I am grateful for the helpfulness and efficiency of Mr. M. Hasan, who was the pharmacist on duty.

I don't think they read these but I got the wrong prescription again. Found out on the weekend when doctors are closed. Got no apology or nothing. What if I did not have meditation to take till Monday? You can't make these mistakes! It's people's lives. How many people have to complain before you fix these issues?

Made appointment for flu and Covid shot. Normally (like all the other times at other locations) I had to fill the forms online and do them all again in store. This time they had everything ready when I arrived. My appointment was on time. They were polite and efficient. Great experience.

Asked for the OLED Switch and they brought out a regular one and didn't notice until I got home. I initially started with 1 star review but everyone was nice and tired to explain the solution I couldn't comprehend the outcome, it was more then I expected. A+

My partner went to the pharmacy tonight to have a terrible rash on her neck checked out. The staff in the pharmacy were rude and refused to help her. This is exceedingly frustrating given our current healthcare system. The pharmacy is meant

Ridiculous. Called in to have my pills delivered for 6pm. I called around 7:30 asking if my pills were indeed being delivered and there wasn’t a mix up she said it was on the way, fast forward it’s now 8:45 my fiancé calls to ask what time

Well first of all the supervisors they got working there automatically judge a book by its cover. I went there with my aunt who just got her teeth punched out by her ex and doesn't have money atm to get new ones. I was never so embarrassed

Pharmacy staff and store staff make you feel like your in a small hometown drugstore. Friendly, knowledgeable, and go out of their way to help. In these challenging times it's nice to know there is still great customer service and people

Terrible service! If I could give "0 stars" rating I would. This pharmacy is incapable of filling prescriptions in a timely fashion. Four hours after my doctor faxed my prescriptions over they still hadn't even started processing them. I

The worst experience I ever had. The staff is so slow and unresponsive that they don’t even care for the patients what they are suffering from. Went there for a medicine prescribed by the physician. But on first visit they told that they

I will be switching to another pharmacy .I've been with a few shoppers drug marts to pick up meds bc ive moved and never have had an issue .last week I was out of meds I wish I had noticed sooner. Called the pharmacy they said they would

Pharmacy is very disorganized. I request prescription renewals online when it says it's time to renew them, but hours later when I go to pick them up I'm told the prescription won't be ready for 2 days, unless I prefer to wait 20+ mins

I’ve never experienced this with any other shoppers drug mart pharmacy in the past . However , it seems as tho every time I need my medication delivered driver is never able to get a hold of me . I’ve complained to the pharmacists who

When the pharmacy said the medication we needed for our sick 6 year old, they offered to call around to see if any others had it in stock. When that didn't pan out they reached out to the ER that faxed the prescription in to get an

Shoppers Drug Mart on Princess Street in Kingston, Ontario is a great place to go if you want to have very polite, relaxed and well organized service. You will feel very safe in its clean, friendly and professional store.

I really appreciate the supervisor chelsea for helping me with photo! It was really important for me to get done and i'm thankful for that! Sorry i couldn't find the survey option on the website tho! but i'll …

I want to shout out to the staff at this Shoppers! And a special thanks to Mark, Craig and Mikayla ( apologies if I misspelt your name). We wanted to have a courier pick up a care package for someone in the hospital

Worst pharmacy in kingston will make u wait a hour and a half for ur meds then ask for another half hour only to not even have ur meds in the store when u show up and be asked to come back tommrow never going back

this pharmacy gets our prescriptions wrong almost every time we get them. it’s honestly quite alarming, as they are dealing with people’s medications/health, and probably shouldn’t be.

All staff good except the pharmacy consultation at 2 pm on Sunday 28 of March 2021. Very rude and not helpful. Behavior like customers are very stupid. No smiling and had a rudy face.

I got some stocking stuffers. Love the cosmetics staff. Also trying their ice cream brand of hair dye. I hope it works out! Also, I love how your store is one stop shopping!

I think the manager better talk to the cashiers about customer service .. I was a regular customer and loyal ,but now not so much , I will take my business else where

I had the worst customer service experience I'VE had in my entire life there! I went to pay for my items and asked for my shoppers points to be applied to my

Very unprofessional service they couldn't help me with sale items cause they came up with the wrong price and not the sale price so i walked out

They are always at my beck and call. They are always at my back. They are always there with my delivery. They are there for you to.

Only one pharmacist on duty the day after family day. Asked for a refill at 11:00 am and still waiting at 2:30

Typical Shoppers. High prices on food items so you might as well go across the street to loblaws for that

Absolutely excellent customer service from beauty/skin care department this morning! Thank you Shailyn!

Great Selection and variety of products. Pharmacy is excellent friendly helpful staff . Great service

Great service and delivery and great prices on prescription and great prices on other products

Love this drug store people are aleays friendly and there to help you in any way possible.

awesome pharmacist!!! caring, considerate and informative .....has a nice personal manner

I really like Shopper's drug mart, I just find some of the prices are kinda high.

Snotty staff, way overpriced everything. No deals on anything. Go anywhere else.

Pharmacy is ridiculously slow. Was told 20 mins and waited over an hour.

Same as other shoppers stores, made me very confident during shopping

Great place. Availed discount on Thursday. Happy to shop again.

This was the only place open late at night..Was very handy..

Place is an absolute joke. Worst pharmacy I've ever been to.

Unprofessional customer service in a disorganized pharmacy.

They always get the job done for me the pharmacy is great

Terrible customer service. Very unprofessional

I have been a customer since it opened in 2005

Always helpful, great sales, convenient hours

Always decent prices for an 18 pack of pop

I never get a call when meds are ready

I love all the pharmacy team

Slow but they get there

Always find what I need