The clues were there from the day I bought the car. The body of the car had dents and blemishes that were obscured by the ad, and they didn't say anything about it when I told them I was driving from Indiana to buy the car. The car was not cleaned inside, and they said they had let a friend drive it to Murfreesboro and said he drove it over 120mph. Fine, whatever, I drove to Tennessee to get the car, and I needed it to drive to Arizona so I didn't bother fighting with them over this small stuff. However, I get to Arizona and two weeks later they still haven't mailed the title. I call them and we finally get the title in the mail, and it is scheduled to arrive 2 days before my temporary 30 day dealer plate expires. That day comes, and the title gets returned because they never included my apartment number on the address. After telling Sean at Music City Rides the problem, he complains about the situation (that he caused) and then says he doesn't want to overnight the title because it would cost him $70, and apparently doesn't care that my car's plate is expiring. I end up having to go to the MVD and get a temporary registration while I get the title sorted out. I finally do get the title, and take it back to the MVD to register it. They ask for the bill of sale, which I provide. Now the name of the dealership on the bill of sale doesn't match the Title. It turns out it is two different names for the same company, but the Arizona MVD doesn't care. I have to get a "One and the Same" form filled out and notarized by the dealership saying they are the same. I contact Sean again, he basically tells me (Edit: he told me I shouldn't have shown them the bill of sale, and then nothing for two days. Then he said nothing again when I contacted him again two days later. He responded within minutes of posting this review, however and had always responded within hours previously). He has since sent an updated bill of sale which I guess I'll have to go spend another two hours at the MVD just to find out if they will accept it or not. This is certainly not what the MVD asked me to provide, and not what I asked him to provide me.

I have a unique experience to share. I am a single Mom that was looking for a used BMW for my daughter for her 16th birthday. I saw a BMW I was interested in while driving by Music City Rides. I text the number on the sign because I was needing to be discret due to the pending surprise. I ended up working with Gigi and he was so very helpful. I met Gigi at the dealership on a Sunday which was so nice that made time to come meet me. I bought a car that day and took it home to SURPRISE my daughter. She loved it! About two to three weeks later we brought the car back to Gigi at his request to fix a few things that we discussed when I bought the car. While he had the car, one of his mechanics/employees took the car to test drive it to make sure everything was fixed and the car got totalled. I was so upset but Gigi said he would take care of eveything and get us a newer model with less miles and he did just that!!! He got her a car that was 2 years newer and about 50,000 less miles and no extra cost. During the time he was looking for her a car he even gave her a car to drive. He has been so helpful and understanding of a woman/Mom that doesn't know much about cars. I would highly recommend them! He is helping me with my car that has had trouble now!! I am very THANKFUL for Gigi and Music City Rides/Car and Truck Center!!!!!!

This place is top of the line. Service is unparalleled and the guys working there really take pride in taking good care of people. I purchased a 2012 Mercedes E350 from these guys about 15 months ago and I got the vehicle for roughly 12k under the book price. I used my credit union to finance. I wasn't sure if what they were telling me was truthful because it seemed to good to be true. But, when I took the Bill of Sale to my credit union, they said that the price was so competitive that I wouldn't even need additional G.A.P. insurance because a total loss would pay for the car plus some!! On top of that, I took the car in for its Service B, plus replacement of pads and rotors on all 4 of the tires about 9 months after I had the car. They did the job for under $1,000 which resulted in eventual perfect resolution. At that point, I knew that the price they told me was what it cost them without a whole lot of up-charge. I recently took my car back for an oil change. Both guys remembered who I was, were courteous, and got the job done within a few hours while I worked out at the gym up the street. Can't say enough about these guys; quality people with great prices and the right attitude about selling cars. Highly, highly recommend.

I was introduced to the owner several months ago by a mutual friend when I was looking to purchase a used SUV. I was told he was extremely knowledgeable about vehicles and that he would take the time to locate a solid vehicle for me. I found both of these to be true. First, I was looking for a particular vehicle at several other dealers, he took the time, in detail, to explain to me the difference in engine sizes, their associated problems and expected lifespan. Then he strongly sugeested that I make sure the vehicle I buy come with a particular engine size for reliability and lifespan. !!!Amazing, only person I talked to that talked engine specifics!!! Second, he told me that if I would give him a little time he would search the auctions and markets and locate me a good vehicle. He did just that, and before long I purchased a used SUV from him. The vehicle was solid and looked almost brand new on the inside and out, as well as in the price range, milage and year we were looking for. I was initially apprehensive about buying a used vehicle, did not want the problems, but his mechanical and vehicle market experience made the process easy and enjoyable.

2 years ago I was very skeptical and afraid of being over sold and receiving lack of a product that I was purchasing. I thought with my insecurity that no one would be able to fulfill my needs and have me totally satisfied, I guess that was until I came across GiGi and Shawn. These guys made my transition less stressful and completely satisfied my curiosity before the test drive was completed I was overwhelmed by the eagerness to help. I ended up purchasing an Acura T L with low mileage and at great price. My loyalty is now with them and I recommend any one to shop with these guys, I'm so greatful nfor them that I purchased a BMW 528 I this year, I still have the Acura and haven't had any trouble with it or my BMW. Shawn and GiGi thanks for being who you are all around wonderful people

I was introduced to Music City Rides by a trusted friend who has bought 4 cars there for himself and his family. This dealership gave me confidence and happiness in my first time ever purchasing a vehicle by myself! I was allowed as much time as I needed to take my 2016 Chevy Equinox on the road in the city and country. The Chevy was in perfect shape, and an absolute perfect fit for me. I now count the owner and staff there as good friends of mine! They continue to follow up occasionally with a text or call just to see how things are going. You will enjoy the car-buying process very much at Music City Rides, and you will know you are respected and appreciated every step of the way!

We recently purchased a Jeep that needed some work, so they gave us a great price that didn't break the budget and allowed us the space to get some costly things replaced and still end up with a Jeep in great condition under the normal KBB price for that year. The vehicle came from Canada which created huge problems in getting the title changed over, but the guys stayed with us throughout and made the process as painless as it could be. This is a great place to get a good used car without dealing with the normal used car lot tactics. Thanks a lot guys, and I wish you the best of luck for years to come in Nashville!

Bought a car from them about 4 months ago, got an extremely good deal. Had 1 small issue with the brakes. So I took it back in and they fixed it with no questions asked and had it ready within a couple of hours. GiGi knows his stuff when it comes to fixing cars. 4 months later my car is still running great and I have recommended a few friends to buy their cars from here. Salesmen aren't pushy car salesmen like you'd expect at any given car dealership. They inform you and ultimately allow you to make your own decision. Will come back again!

I’ve bought every single one of my cars from Gigi for the past 24 years, that should tell you everything you need to know about him and his business. He always finds me everything I want and for the best price. My entire family and all my friends deal with this guy in Nashville and no one else compares. He knows everything about Mercedes & BMWs and for any other car for that matter. If you don’t know what to buy and have questions or need advice, just come ask for Gigi and you won’t be disappointed.

Best experience buying a vehicle to date. I generally hate the process of buying a car. I contacted MCR about a truck they had posted online. Sean was very honest in disclosing all details and there were no surprises once I saw the truck in person and drove it. Minor blemishes were repaired and I feel like I’m in a brand new ride for a fraction of the cost. I’ve already referred friends and family to this place after having such a headache-free, no BS experience. I highly recommend these guys!

I have lived in Nashville 20 years as a single woman. This is the only place I have taken my cars and recently bought one through their business.This family business has been working on my cars for years. Great service, great advice, and they will do their best to get you the most for your money. Recently I was told it was impossible to get a Subaru on my budget, but they found me one in two weeks. Thank you so much.Best kept secret in Nashville.

the owner did a very good job at finding the right car for me. he took in my considerations in what i wanted and liked. he got a great deal for me and i love my car very much. he spent a lot of his time in helping me and making sure there were no problems with the car. he explained everything very well and made things very clear. it was a great first car buying experience for me!

Just recently bought a car from here. They didn’t have what I was looking for available, so GiGi went above and beyond to find me the exact car I was wanting with all the options I was hoping for! He exceeded my expectations and really took great care of me and continues to do so! I am so impressed by his care and attention that I will never go anywhere else! Thanks bunches!!

Awesome experience doing business with Gigi , Sean and Music City Rides. Gigi has fixed my old BMW 328 XI oil leak problems, replaced hybrid battery & investor in my Prius. They are the go to business for all my vehicle maintenance needs. Very reasonable prices and an awesome person to deal with. I will definitely be buying my next car from them!

One of the best used car dealerships in the area. They have great cars with low miles for a good price. They are also really good at servicing cars. Most dealerships rack up the price because they're money hungry. Not these guys. They care about the customer and want to sell quality cars to people and not rip them off. I always leave happy.

I purchased a car in late October 2022 from here, and I started having a few issues in December 2022. It’s just been a money pit unfortunately. I have put nearly $2,000 into the car only after a few months! I have to call constantly just to see if I can get help, but yet no offers! I am highly dissatisfied.

These guys are fantastic! No joke. No hype. What I like most is the owner's insistence that I compare and verify savings before and after each transaction whether it's a purchase or repair. You can't beat it I promise you. I'm talking about a true hook-up. Ask for G.G. Tell him Mr. Milliner sent you.

GiGi got me a great deal on my Lexus GX470. I am in love with it!!! Had just the right amount of miles and the price tag that I needed. I highly recommend. He's your man to find you the car that you want! Give him a call today to talk about your needs and wants. He will search ALL over for it!

I highly recommend doing business with Gigi and Music City Rides, I have purchased 2 vehicles from them. Sean and Gigi are very knowledgeable of the product they sell and take pride in having quality vehicles for sale. I will be purchasing my next vehicle from them as well.

First purchase from Gigi and Sean and they were phenomenal. Great customer service. If I have any questions, i'm able to call them directly and they are willing to help and answer any of my questions. Thank you so much for being great and helping me find my dream car.

I purchased my 323i bmw three years ago from music city rides I love it .Anytime I have questions or need work done on my bmw . I never hesitate to call gigi the owner, he's always ready to help his customers. Customer service is there first priority.

Love my car! Gigi took time to make sure I got the car I wanted with all the features I asked. He helped me getting my plates & took care of all the minor things I had questions about. Great service, great person, definitely will come back!

We had a wonderful experience buying a car for our 16 year old daughter at Music City Rides. GG was great to work with and my daughter loves her car. I highly recommend purchasing a car here. We are very happy with the service we received.

Moved down here from Long Island with a family. Came to Music City Rides to purchase a car for my wife and the customer service experience was prestine, very honest and upfront. Definately recommend it!! And thanks once again!

GG knows his cars and stands behind his sales. So far I have purchased four cars from him. He even helped me when I purchased two other cars to make sure they were good cars. I know I can trust him and rely on his knowledge.

I bought a beautiful BMW '07 328i from them. Sean and GG gave me a great deal on it. Had a minor issue with the left rear window, took it back and they fixed it right away! I send all my friends and family to this place.

I have purchased two automobiles from Music City Rides over the years and can say that GiGi and Shawn are great guys to do business with. I highly recommend them. They absolutely go above and beyond for their customers!

Purchased BMW from GiGi Feb 2015 he is great person do business with I highly recommend him to everyone. as he goes above and beyond to satisfy customers needs! Thank you GIgi for my great ride Betty G

I purchased my Ram 3500 from this dealership 6 months ago.I put 40000 miles and I haven't had any problems. I highly recommend anyone in Nashville looking for a vehicle.

Just recently got into an accident, Gigi was so wonderful to work with. He found me the exact car I was looking for, stress free. Very happy highly recommend to anyone!

Love my X3 BMW I bought from Music City Rides.The staff have been very helpful and fixed any problem I have had...will uses them again when I need another car!

I researched the car online and the price on the site was the price i got the car for. He was honest and clear on what he was doing. Overall great experience.

I have bought two cars from Music City Rides and it has been a great experience both times. Great cars, great prices, great customer service, great place!

Mr. GG gets it done. If looking for a great price on a clean used car or need something repaired quickly, these guys know their stuff.

I had them find me a Lexus SUV for a 16 year old & about 2 weeks later we had it, simple process, no hassle, they made it easy!

Awesome people. Very respectful. Completely Satisfied! Would definitely recommend to anybody looking to get a car here!

Best place in Nashville to buy a car. Customer service is on point. Won’t buy a car from anyone else . …

Higly recommend MusicCityRides.Helpful and easy to work with.Very happy with my purchase and experience.

The best place I've ever been to great service top notch people who work there excellent service

Nick and staff are AWSOME!They made my recent buying experience stress! Thanks. You guys rock!

I purchased a 2017 Ram 3500 from Music City Rides.Amazing experience,Will definitely be back.

Great environment, they stayed after hours to make sure i left with the car I wanted.

Great person wıth a wealth of knowledge on cars. Made buying so easy, will be back!!

Honest people to deal with.Love my car.Thank you for everything.

The Guys are awesome they hook us up with our Dream Car

Great customer service.Very happy with the experience.

Great driver, and it saved my feet from walking.

Best place to buy a car! Thank You Guys!!

I'm surprised these guys are in business.

Fast transaction,outstanding experience!

Best car buying experience.Thank You

Excellent Service!! Great purchased.

Good honest people to deal with

Good vehicles worth the visit

Great cars! Awesome people!