Office Works generally offers competitive prices for their products. They often have promotions and discounts on various items. However, prices may vary depending on the specific products and any ongoing promotions at the time of your visit. Office Works , East Kew, typically has a spacious and well-organized interior. They are designed to provide a convenient and comfortable shopping experience for customers, with clearly labelled sections for different product categories. The surroundings of the Office Works location in Kew may vary depending on its specific location. It is best to check online maps or visit the area to get an idea of the surroundings. Office Works provides parking facilities for their customers. The availability is great and parking is free. Office Works offers a wide range of electronics, including computers, laptops, printers, tablets, and other technology products. They cater to both personal and business needs and provide various brands and models to choose from. The staff has knowledgeable are andare available to assist customers with their queries and provide recommendations. The quality of the staff may vary based on individual experiences. The atmosphere in Office Works stores is generally professional and organized. The stores aim to create a productive environment for customers to find and purchase the items they need for their office or Office Works offers a wide range of products, including office supplies, stationery, technology products, office furniture, and more. They have a diverse selection of stationery items, such as pens, notebooks, folders, and desk accessories.

9am Sunday 21st of may 2023, two girls at Officeworks (one had blonde hair and cute silver/gold rings, another had brownish hair with freckles) had really helped me so much today. The day before, I had brought so much of my printer paper to have the guillotine used on it. The girl who did the guillotine ended up slicing all four sides of each page of my notes, which literally destroyed me, and I had worked so hard until the am times. Anyway the girls were so understanding and helpful, they helped me to print and they did the guillotine properly. I didn't put 5 stars because the girl who ruined my notes (5:50pm, 10 min before closing so she probably rushed, despite it only taking both her and the ring girl about 2 minutes to use the guillotine), knew she ruined them and was looking at the sides of the pages which cut of the words, and didn't tell me when she gave it back...I could tell they were ruined but I knew there was no use in arguing and I was super tired, so I paid and walked off. This lesson taught me, to do 2 borders thank you to the two girls who helped today ‍♀️‍♀️‍♀️‍♀️‍♀️ you really have greatly lessened my stress.

Recently I had to move into a share house due to not being able to pay for my third divorce, forth redundancy and the cost of living. I wanted to be able to leave inspirational notes to two of my housemates and aggressive ones to the third, who I suspect has been stealing my weetbix. I went in and went straight for the sticky notes. The selection was impressive. I went for some calm yellow and some angry blue. On my way to pay I was sidetracked by a jumbo packets of lollies. Recently, my doctor has told me that I need to start watching my sugar levels and my weight as I am getting older. The bag of lollies were so hard to resist, I simply had to buy them. When I got home I ate the whole bag and felt so ill. After a great deal of time nursing a very bloated tummy, I wrote some inspirational notes to the two housemates I like and left an angry blue for the one I don't. I don't think I will be back to the Officeworks in a hurry, but if I do, I will have to wear sunglasses that block the sides of my vision so I only leave with what I came for.

I had some printing done in A0. Great price and customer service. I have spent thousands on A0 printing over the years and this is definitely the best Officeworks I've visited so far. I've had pretty crappy printing experiences at Richmond, Box Hill and Doncaster and ended up using Snap Print instead for over a year. But now that I've discovered Kew East Officeworks, I'll stick with them. Although I personally think being greeted at the door is unnecessary. They seem to have a door person for the sole purpose of saying hello as you walk in. Would prefer if they moved that person to the printing department. Also their laptop security tags are very sensitive, I was trying to steal all 20 display laptops but they wouldn't fit in my bag and the alarms were going off and I was ravaged by a flock of German Shepards and the staff members tasered me for half an hour because I kept resisting. Then we had a good laugh.

Very inefficient store. I ordered 2 items on 1/1/23, paid for them as the website said they would be ready for collection in 2 hours. I would have had to wait 3 days for click and collect at my local store, Camberwell, but needed them that day. 7 days later the main item was still not available at Kew East. I sat on the phone many times but they never answered, so I bought both items elsewhere. I phoned the main office on 9/1/23 to cancel the whole order and was told I would receive a refund within 3 days. On 25/1/23 the item supposedly in stock is still not available at Kew East and I have not received my refund. I had to spend another 22 minutes phoning the main office who said the manager at Kew East failed to process the refund on 9/1/23 but I am now promised a refund by 28/1/23. I will never use Kew East again. Officeworks Camberwell and Chadstone have competent manager and staff.

Very poor service, which surprised me as I've posted a positive review before. Unfortunately the staff member I spoke to yesterday who said they would put something aside for collection today didn't bother to mention it couldn't actually be held overnight. The staff member and manager I spoke with today were very good at repeating the rules and telling me how prices change overnight (from $135 to $319!) but demonstrated zero real empathy and seemed very happy to have ensured the store didn't have to honour yesterday's price (to the extent that it makes me wonder if the person "putting the item on hold" yesterday was actually the manager horrified at discovering the cheap price). The store may have saved money today but I won't be going back and would suggest going to JB HiFi if you can - I've never had anyone mess up a hold there.

I went to pick up my Click and Collect (mind you, I had 1 item). Guy at the door looked up my order (also told him that it was a small item) and said would it be ok if he serves 1 lady and he'll grab it as soon as he is finished. Waited for him to finish serving a lady with her twins as they all did seperate orders. At this time the line is building up as the other register had an afterpay order and staff were unsure how to cancel the order. Guy finally finishes serving the lady (mind you I had been very patient and it was 15 minutes later (I timed it on my phone). And he ignores me and serves other customers!! I ended up quite angry and went up to another guy I saw and asked him to get my order instead. Next time, serve the customer that comes first as you don't know if the next customer will be long or not.

very poor service. i bought a sony noise cancelling headset for 147$ 3days back for my wife’s birthday. She didnt like the color since its white and wanted to exchange it for a blue one. Even the box was unopened. Store cashier initially agreed and asked me to grab the blue one. When doing the billing they mentioned because the color is different i need to pay an extra 100$. I checked online, the office work website and didn’t have that price diff between colors, though the price of all new items have gone up after the black friday deals. Questioned it, they acting like 100$ is not a big deal. Really disappointed, wouldn’t recommend this store at all.

The Creative/Printing team at Kew East Officeworks is impressive, boasting a delightful attitude that shines brightly. Viv, in particular, has caught my attention with her diligence and cheerful demeanor. Despite the online printing service showing room for improvement, Viv steps up brilliantly to bridge this gap, always sporting a wide smile. This team is a vital asset to the productivity of local small businesses and residents. It's worth mentioning that they are often occupied, so a brief wait might be needed before they can assist you. This is a small price to pay for their exceptional service.

If you have 5 customers waiting around you should at least have more people serving them or at least helping them with the printing as you only now do “self serve” printing. Your printer kept glitching and messing up my print and kept eating up my print credit. I had 50 pages I needed to print…. I was there for 40mins due to this! You had a 4-5 customers standing around and only one person serving. I saw a few workers just standing in the other section that weren’t doing anything at all. The worst experience ever and will not coming back to this incompetent store.

Bought a heavy desk chair. Staff didn't offer to help or lift the box. Just looked at me and walked away. Also had to but a charger for my Ipad. The nice lady at the counter said "i'll get an expert", Along comes a very young employee. "You need this one" are you sure "yeah..." Ok , came back another 2 times. I told the young guy " Hey man , you sold me the wrong cable." He Looked at me and walked away!!! I eventually found the one i needed without the "experts advice" Train your staff. Zero customer service , bad attitude , No experience. Typical Officeworks.

We called the Kew East store today to request sponsorship towards an event for our not for profit organisation, we spoke with the lovely Sandra at the store who was extremely friendly, helpful and keen to help. She promptly checked with the Manager Mark and called back in less than 1 hour to tell us that they could help with printing the A5 flyers for the event this Sunday, a huge thank you to Sandra, Mark and Officeworks Kew East for your amazing support of the Speech and Drama Teachers Association of Victoria.

I tried to return a faulty product I bought 2 months ago. I was disappointed to find out they would not accept the item because i had lost the receipt. The lady at the counter found a receipt on the computer and asked what time i purchased the product. I replied with in the morning guessing that was the time I bought it. She said that because the product was bought during the afternoon it could not be mine. I will never recommend the Kew office works to anyone because of this terrible customer support.

big warehouse, good price, wide range of products, but rude staffs made me mad I placed a online order and went to pick them up at this place, but the staffs just behaved as if I was stealing instead of shopping there I seldom give negative reviews but really feel offended at this place I can’t tell why they’re acting that way I was well dressed, talking politely, and they made me wonder if they were always acting like that or any racism involved, Terrible experience and banned from my list forever

At Buyer Solutions we lost all internet services two weeks ago and needed an urgent part to get our business running smoothly again. Officeworks were so helpful, advising on the correct part and organising an urgent Click and Collect in the carpark, despite their website saying we would have to wait 3 days to be able to collect. All done in 45 minutes after a quick phone call to their helpful staff. Local business supporting local business. Thank you once again. Janet Spencer

how to explain this? ordered online and went to pick up. after opening the bag found they put the wrong paper and damaged by stapling holes through it. I immediately notified them this is wrong paper plus damaged but they claimed cannot accept returns due covid and I should buy another one. That means wait another 24 hours or so, and wait until lockdown is over to get refund for the wrong/damaged product. how does this make sense....

Very disappointing time wasting experience. Attempting to scan photos to CD ROM and then convert to USB. Wasted an hour as technology constantly failed. Staff agreed technology was failing, not a user error issue. Manager suggestion- I paid 20 per photo rather than the usual 40 cents. The cost of CD ROM for approx 200 photos- $7.00. Cost of 200 at this price $40. Don't waste your time here. Find somewhere else!

All I wanted was to pick up a few USB cables using click and collect. I came away feeling bruised. I don't know when I have encountered retail staff so rude and so surly. Eventually, after a lot of shrugging and eye-rolling, one of them stomped over and slammed my items down on the counter before storming off. Luckily they weren't anything breakable. The most unpleasant retail experience I've had for years.

Went there today Saturday (7 October 2023). A male staff helped me solve my difficult problem. I haven’t been able to project my lab top properly on the TV monitor. I had replaced a new HDMI cable but still didn’t work. This staff showed me to tab on the window and p button on a laptop. I did same with my laptop back home. Amazing! Problem solved! He’s incredibly helpful! Thank you.

I walked in 8:15 Tuesday morning in the store and nice greeted by cashier then I walked towards keyboard and mice area where I was looking around to find specific mouse and keyboard but sadly I was finding everything by my self. There were 4 staff on floor but not one took initiative to ask if I need a help with anything. No wonder why people buy from online marketplace.

We had the most amazing experience today with Ash from Print & Copy. She was the most helpful and amazingly cheerful employee at your store. She should be commended for going above and beyond in a situation where we urgently needed help with some printing. Ash is an absolute asset to your store and company! Thank you, Ash!

We are in our 80’s and 70’s respectively and we went to Officeworks this morning to print out some family photos from our SID reader. Sarah was incredibly helpful when she realised we were confused about how to go about it. Great to see that good old-fashioned service is alive and well. And all for $3.15 ! Thanks Sarah!

The staff is very unfriendly and not helpful at all. I was given the wrong item. Try calling over 5 times, never pickup phone. Went back to the East Kew store and did want to listen what I had to say. After giving the feedback I got an automated email saying Thanks & no one bothered calling. Definitely 1 Star for me.

Best. Service. Ever. An item I desperately need that was limited stock across the state (only available in a handful of locations) and the manager arranged to hold it until I can get there to pick it up. I'm from regional Victoria and the helpful service they've provided me is so very appreciated.

Very poor service...he knew I was waiting for him for more than 5 minutes as he gossiped with a colleague laughing and not doing any work whilst I stand around waiting...I know it is retail so bad pay but even a tiny bit of customer service would have been great. Wasted my time so I walked.

I've witnessed a lot of compassion, hard work and great manners from staff of all ages and ethnicities at this store. Thank you so much to do team working tirelessly through the current situation, it's a big help to be able to purchase items quickly and conveniently. Thank you all :)

Super impressed with the customer service today. Purchased an office chair - heavy box and I am currently injured. Jack not only willingly assisted taking the box to cashier, he then carried it to our car - all without being asked. Very helpful, courteous and a credit to your store

Overally good, friendly staff. but the printing section supppppper slow! Took about 20 min to print 2 pages. only two people were in-front of me in the line. This happened many times. Update: Again, come to pick up a print, took 30 min… I was second in the line of collection.

Just about the worst experience. 4 days I have waited for a singe A4 print (click and collect) and still no contact. I called the store 6 times and every single one I was hung up on. If you're not going to do your job, don't say the store is open. Time wasters.

A truly amazing and remarkable experience. The staff made mme feeling like a king in the time pre-french revolution. I'm sure the poor people will riot and want to take over the store demanding more services. But just tell them to use a floppy disc.

Excellent customer service above and beyond call of duty!! One staff member (Graziella) helped me with an urgent passport photo during a busy time even though she had finished her shift 30 mins prior. Really appreciate the service thank you …

Unfortunately, I had a bad experience! I waited for more than 20 minutes to take a personal photo and finally an employee took a wrong photo of me and they were very rude and did not pay attention to the customers waiting in line

Just wanted to print 4 photos, did self serve option to avoid long queue, turned out it was re directed to pick up at counter, waited 20 mins for four! Photos, walked out without my photos. Keep my 40 cents I’m going to Kmart.

Worst service from a staff member. I was in front of the queue but the staff seems to be interested in serving others behind the queue. Horrible to be treated second class from an OW staff member. Have not gone back since.

Great service! Stav went above and beyond to ensure I could have my important documents in a timely manner. He provided efficient service and was following social distancing and CovidSafe measures. Highly recommend!

Tried calling this store multiple times to inquire about something. They kept redirecting my call and then hung up on me after making me wait for a ridiculous amount of time. Terrible customer service, very lazy.

The customer service at this Officeworks is always fantastic. I came in today to ask whether they could price match a product I found for cheaper online and they were very helpful and even beat the online price!

Worst experience with scan, the staff scanned same A3 documents multiple times, file 1 wents to file 2 and some pages is not even been scanned, the staff need to be trained how to use the scanner more correctly.

I have recently got some on the spot printing done here and on both occasions I was served by Amy in the print/copy area. She was very helpful and provided excellent customer service. Well done and thank you.

All staff I deal with were great. Especially, they have shown a lot of patience while I was printing and scanning documents .They are very knowledgeable, and have great customer service. I will return.

Have received excellent service from the print & copy team in the past couple of weeks, especially from Kat! She’s been very patient with my requests and was super efficient in organising my projects.

A lot of room for improvement particularly the self printing machine (a bit complicated) . Customer service was great but need to make more rounds and ask people if they need any assistance. Thanks

I have visited this store for help with difficult phone / email problems, and I would like to thank the very helpful staff who successfully helped me each time- Thank you guys, Dolores Malone.

Excellent service. I came back to fix a booklet they printed for me. They were kind, fast and they didn't charge for the minor changes. Trust me this amount of kindness is RARE. 5stars Plus

A special shout out to Georgia who went out of her way to help us out with a warranty return. She went above and beyond and provided incredible customer service! A true asset to the team.

Helpful staff! Staff members helped me by bringing down a heavy box of office chair from the shelf and load it into my car! Thanks Jack and Darren. Best officeworks experience I’ve had,

There are a lot of younger and maybe less experience staff members so sometimes things might take longer than expected. However, staffs are very friendly and I always got what I wanted.

Had a wonderful time getting a very large book printed and binded. Isabella was a great help and was incredibly kind and patient with us. Making everything really easy

Thanks to Tim who just helped me replace a faulty Fitbit I bought a few months ago. So helpful, so efficient, nothing was a problem. This is why we love Officeworks.

Came in today looking for a camera tripod and they were completely out of stock. Staff were great though giving a recommendation on where I could find some nearby

Consistently great staff, the training and recruitment is good, easy parking. Wish it had Chromebooks. This was a great location to open and it's usually busy.

Rang them, asked if they could perform a service. When I went in there, they couldn't do it. Wasted my time. Otherwise, very friendly and helpful staff.

Very helpful service from James, who fixed the problem when my printer was printing only in yellow. Also carried printer back to car for me. Thanks

The customer service at this Officeworks is always fantastic. I came in today to purchase some items and Paolo was so helpful and knowledgeable!

They will try any excuse to not price match. It's based on their opinion with no substance behind them. They don't even try calling the store.

A nice, quiet Officeworks. Staff can always be found and they are super helpful when it comes to finding the best products for your situation.

Can't understand how a multi national business has a printing servive that is so unbelievably horrible. Don't waste your money or time.

Bad customer service !!! Want to place an order for click and collect and no one in the whole of Melbourne is answering the phone

Great location, lots of parking and very friendly, helpful staff. Bonus its situated next to a Jaycar for the electronic buffs.

Can count up to four staff standing around doing absolutely nothing while I stand here waiting to print documents. Ridiculous.

I am a clueless smartphone novice and your staff were very helpful. I will definitely purchase my next phone at office works.

Great team and service ( only 4* because of some items were in the wrong place and took me a while to figure out the prices)

Very friendly and patient staff who were happy to assist even though they were aware I wasn't buying the product on the day.

Office works.....just like any other...has everything you need for your home/work office....very friendly and helpfull staff

Great to have an Officeworks in the neighbourhood. Their print shop is usually able to complete jobs quicker than stated.

Gavin was super easy to work with. I wanted a new mouse and he made the transaction quick and easy. Really great stuff

Megan in printing was an absolute star, I was frantic and confused and she was so helpful and skillful, great store!

What a great customer service! They helped me with my order and it turned out great. Thank you! Highly recommended.

Excellent service, went to buy a iPad and the service guy Jono was really informative and proactive... good job

Nobody is willing to help. There were 10 people waiting to print a bloody photo and staff were so unhelpful.

Told us to go home and try another time because their machines were incompetent. Staff had terrible attitude

Very friendly, knowledgeable and helpful staff every time I go. Definitely my preferred Officeworks now!

Nice landscaping, excellent location, helpful staff, plenty of parking and of course competitive prices.

The staff are reasonably helpful and the place has a fair bit of stuff. Bought a boom speaker there.

Staff very pleasant very helpful and directed me to the right locations for my purchases

Waiting 9 mins to speak with someone is not on. Always happens when I phone Kew store.

Good customer service and quick print/scan and laminating facilities available here.

Juniors answer phone queries re stock but no product knowledge....bght elsewhere

Never come here to take a passport photo. Make you look 100 times worse.

They refuse entry to the unvaccinated. How am I supposed to buy a pen?

all of my pencils were broken and they dropped a projecter on my head

Awesome service! They found exactly what I wanted! I recommend them!

Why would you write a review for the bloody local Officeworks

Very nice and great staff. It's always amazing experience!

Photo machines are terrible and the service was even worse

The worst officeworks in Melbourne .Staff really unhelpful

Customer service here is far better than the other store.

Very friendly service and have almost everything you want

Good location, good range of products and friendly staff.

Clean and bright amd opened. With good customer service.

Nice friendly and easy going experience earlier tonight!

Opening hours are a lie. Sundays closed till 9. …

Standard Officeworks. Easy parking and never too busy.

Always helpful and reliable staff. Excellent service.

Great prices, service and genuinely friendly staff!

Friendly staffs, very big store and a lot of stocks

Awesome place to buy all of the things you need.

Great store with friendly and helpful staff

Friendly staff and great range of products

A small but locally convenient Officeworks