I went there last week and the one thing that I remembered clearly, it was that were too many birds in such small cages. The store is too small to house this many variety of pets (small/big birds, hamsters, guinea pigs, fishes). In all honesty, the customer service was alright, although the men were looking at me the home time like this , BUT they should relocate some of their birds because the ventilation in the store will not be enough for all the animal excrements to be filtered out by the air filter. I love animals, If the owner did too he or she would do what is best for them and not only care for the money. / **This part is for the owner: I wasn't trying to speak negatively about the store, but trying to describe what I saw during my recent visit and what I found very shocking that I had to write a review. There's one thing you need to know about owning birds is that they need space. You cannot justify it by saying you take care of them if what they need is space and that you are not giving to them. You have to find some places for these other birds to live, they cannot be keeped in such small places. I saw it with my own eyes the size of those cages and it is not what you are describing. As for the baby lovebirds, I already know that they have to stay with their parents until a certain point, but that wasn't my main concern, I was mostly describing the space the larger birds had, in almost every cage there weren't enough sticks or space for them to properly move around and the bottom covered in feces (that were at least 5 days old, you can already imagine the amount for 3 birds). I say all of this honestly and I am not saying this out of hatred or anger, but for the sake of these birds lives .

I am not happy but need to changing my review (after 4 years) for the behaviour of one male sales person. He is the aged person and has rudeness in his behaviour. He shows no respecet to me and my family. I am not new in this shop. Although not regular, i buy things often and ignore this sales person"s unprofessional behavior. But today his atitude was so insulting. I am complaining at the cash and this person came back and started shouting again. The lady (Nice behavior) also admit this person has lot of complains. The young person in the cash a very gentle (not there today). The old person has "Disgusting behavior". My 10 year old daughter used to love this shop but now she told me she will not go in this shop ever. I am also not going as long as he is there. I will not recommend any one as long this sales person is here. My suggestions to the shop owner to see the recording/ surveillance camera before you lose more customer (if you care).

Once you get used to the pungent smell of uncleaned bunny cages, there's a few cute hamsters and such , but definitely fish is their speciality. To my despair , they have nothing for reptiles , and yet have a crested gecko and a frog in the back. Both of them severely UNDERHUMIDIFED for the species (Crested geckos need misting for hydration as they lick the water drops off themselves and surfaces, putting a water-bowl isn't enough!!), and they don't seem to have any crested gecko food so i can only assume they are strictly feeding them crickets which that in itself isn't enough. The flooring for the geckos retains 0 humidity , which essentially makes misting useless. They also had no plants in there for the gecko to hide ,whilst having a bright light shining down on the NOCTURNAL animal.

Positive: Healthy and beautiful budgies. Negative: While taking some pictures, a man in the store came very close and made me feel like i was going to steal something. I asked about bird cage price, I saw one that I liked, the man said that it costs $130. I saw it on Amazon for $88. However, prices are not my concern, it's his store, his prices. I wanted a budgie from that store but the attitude and how unfriendly the man was made me change my mind. The guy on the cash register was amazing and friendly, but the older man in the store was unfriendly with me. I tried to think if something that I did wrong, but all I did was that i spoke on the phone and took some pics to decide what budgie do I want with my family.

i don’t like this store. the holding cages are too small and some times there’s too many birds in one cage. the conditions are not sanitary, breeding is excessive. the owner lets people off without paying taxes and does not equip them with the proper things they need when buying an animal.. they let someone leave with an animal with no cage or food, didn’t ask for a proof of a cage. they told the owner they were gonna put the animal with a different species and the owner agreed. i work a pet store and i know how these things work and this store does not work properly. i’m sorry if this offends the owner but i don’t find it right the way they are doing things no matter what license or degree they have.

I red comments and I only saw that people really took the time to write all that. and that's not all, the owner accuses people online of stealing just because he doesn't like a comment or just doing some speculatios? I also realize that he tries to teach people life lessons by threatening to take them to court just because people give their opinion? Or even accusing people of having fake accounts? (All I've mentioned are customer reviews that have written online.) I feel like it's a bit immature of the owner or the person in charge online to say that and that person should just ignore comments like that and not threaten them.

The comments that say that the animals are being mistreated are correct. The birds especially are in tiny cages. Three conures in one tiny cage not even big enough for one… Everytime I go by this place I feel so sad for these poor birds. They will say maybe “the inspectors say it’s fine” but that doesn’t mean that it is actually fine for the animals. Those birds are probably depressed as they don’t have the right food, enough space or even enough toys. I understand a bird could maybe be ok in this place for a few days but I’ve seen a bird stay there for more than a month. This place should be closed down.

Los dueños son una familia asiática extremadamente amable. En especial David, que siempre nos ayuda, responde preguntas ya sea en persona, por teléfono o por correo. Además, le pedimos una marca de comida para perros que no manejaba y comenzó a tenerla para nosotros... Cosa que ninguna otra tienda había hecho. Siempre es súper amable y servicial, siempre sonriente y muy dispuesto a ayudar. Aunque la tienda es pequeña, su selección de productos es buena.

Rude Chinese guy! Now let’s talk about the store and the conditions of the birds. The store is very small and over crowded. There is a very strong bad odor as you walk in which is not good for us let alone for these birds who are stuck in this store. The birds are kept in extremely small cages not fit for a finch let alone 2 conures. I didn’t see what other animals he has since he was so rude I just walked out. Please take care of these poor animals.

I work in the plaza.Every time I have a break, instead of going to the food court eat something or just relax, I come and spend all my break in the pet shop. Best pet shop in all the city of Montreal. Very cheap prices(their prices are half of anywhere else). The staff is very friendly, nice and also helpful. It is a family run business. They know their stuff very well, you can ask them what ever you want and they can answer it.

Absolutely appalling. Far too many birds are crammed into tiny, bare cages. Most have no toys and only dowel perches, which are bad for their feet. As far as I can tell, the budgies are kept on a seed-only diet, which is terrible for their health. And many of the bird supplies (toys, food, cages) for sale were outright bad for birds. The owners clearly don't know or care about birds and should be ashamed of themselves.

Impeccable customer service. David, (the owner) is such an easy going guy and overall a nice guy.The store is eqipped with multiple variety of different fish species, a vast selection of aquarium plants and birds. The father of the owner never ceases to make me laugh. If you prefer efficient service, a good laugh, reputable pet seller and positive vibes, I highly recommend this pet shop.

Many petstore owners came and went in the same exact location but this new petstore owner has been the best out of the lot. I haven't ever walked in and saw a dead fish floating around in his store. Price charged for the products/live stocks are great. Sometimes even lower than what walmart charged. Very friendly aswell. Tried to help me out many times. 5/5

I love this place, I bought 14 pcs different kinds of African cichlids in 2 days. The store owner is very knowledgeable his pets. I followed closely his advice, now I am enjoying by watching my cichlids in the aquarium. I strongly recommend this store if you need pet foods, accessories, birds & fish, this is the place to go & buy what you need.

This is a "mom and pop" store, but it is run by father and son! They are with the long experience and smart service. They will stock fish and animals instead of doing the quick turnover like many box stores. Attention is paid to quality. They have a big selection and high level of inventory, so much so that it can be hard to move around!

They sold me sick fishes. They were sick since the day I bought them. I saw it. One with red spots et one with rotten fins at a severe state. All my other fishes are fine!I I even have babys. I sent pictures. They didn't want to do anything for me when I complained. Very dishonest!!! Look at the fish in the tank. They are sick!!!

Hey it was small and hot but my bunny looked and felt heathy great customer service even got a free bag of bunny food after what I bought have to say great owners great animals and honestly I would go there again and again I think the good reviews over do the bad ones …

There isn't that great of a variety of choices in the store. Most of the animals and aquariums are in a pitiful state, crammed in small spaces with little provided for them in their enclosure. You can get the basics and in the area there isn't much competition - so it's the place to go on the other hand.

I think this can be the best pet shop I know in Montreal. They are taking very good care of animals with affection. Also they explained to us very well how to prepare birds foods for beginners even though we didn't buy the bird from there. As its name sake, I feel their passion towards animals.

The place has a lot to offer, the staff is very friendly and there’s a special talking parrot which I think you should meet he will make your day also they offer a huge variety of fish and supplies for every animal definitely going back(P.S I got a rabbit and fish from there)

It's pet stores like these you want to go to, not the big chain ones. Places like these are run by owners who actually care about their animals. This is the store I go to when it comes to all supplies for my rodents. Not to mention the pricing is amazing. Very good job, guys.

Great place to go to for pet supplies, especially for aquarium fish. The prices here are better than in many other places. The owners are friendly and helpful, and patient in answering any questions that you might have. The fish are also healthy and well taken care of.

They have some good products for pets and the staff will always be smiling, the only thing is that the place is very small for so many animals, it makes you wonder if it’s fair to keep them there, the smell is very strong and the environment does not feel very fresh.

I love this place since the staff is knowledgeable about their products. They give great recommendation and you really feel that they take care of the shop and the animals. The products are affordable. Definitely I recommend this little pet shop in the area.

The store seems a bit unorganized, and the staff a little pushy at times. Regardless, I love their enthusiasm when it comes to fish and their generous prices and wide selection of tropical fish. I’d rather come here than nature or safari any day.

Good Pet Store, Kind People, They Have Fish, Hamster, Rats, Birds, Bunny And Plenty More, I Suggest Going There, Getting A Dwarf Hamster There Soon Btw Do u Have All The Hamster Essentialls example Food, hideouts, toys, bedding, chews etc? …

Worst pet store, the rat cages smell like they haven't been cleaned in weeks, the rats are fed bags of dried food ( seeds and fruits, corn,etc ) when they have plenty of bags of oxbow. Most of the rats have health ploblems, etc. DONT GO THERE!

I love this place, I bought 24 pcs of different kinds of African cichlids. The store owner is very knowledgeable with his pets. Ive followed closely his advice, now I am enjoying staying at home by watching all cichlids in the aquarium.

Came in to get puppy food, as I work close to the area. Unfortunately, they only had one type (one company). But the responding staff, a gentleman, was very kind and helpful. I wish they had 1 or 2 more varieties as to dog/puppy food.

Good people, great service, reasonable pricing. David and his parents always ready to help with any questions. David most helpful in setting up a new aquarium for/with me, I couldn’t be more grateful. Highly recommend this pet shop.

Best pets shop. They have quality gold fishes. Mines are already 1+ years and are very healthy. Prices amazing. And they have always an advice if you need. Really recommend. And you could find there all kind off aquarium fish food.

I got my kitten from there, the staff and owner are helpful and friendly. They take care of their animals very well and feed them good food. She's very healthy and alert. Thank you for a cute new member to my family :)

“Passion animaux” ça devrait plutôt s’appeler “Maltraitance animaux”. Je n’ai jamais vue une animalerie aussi mal entretenue et d’être loin de se préoccuper du bien être animal. JE DÉCONSEILLE, MÊME À FERMÉ!!!!

Les propriétaires sont bien gentils! J’ai eu l’impression qu’ils n’étaient pas trop connaissant en matière de compatibilités entre poissons, mais tout de même un bon service! Une très belle variété de poissons!

TERRIBLE! The hamster cages are way too small please put them in bigger cages like tanks , please research I know you guys have good hamsters but please research how should a hamster cage should be please !

Affordable products for fishes. A lot of choices and the owner was very patient with me and my friend. He helped us to pick the right products for our fish tank. 100% recommended to come visit this store.

I asked for 3 female hamsters and was sold 2 males and 1 female. They are injuring each other and now I have the burden of rehoming. Dishonest and irresponsible. They put profit over wellbeing, avoid it.

Amazing service! David is really resourceful and he has so many years of experience about animals. They are all so nice and welcoming ! Always come here for my pets needs ! 5 stars all the way !!

Bonne animalerie de quartier, bien fournie en particulier pour les poissons exotiques. Bon rapport qualité-prix, même si ces derniers ont augmenté avec la pandémie. Langue anglaise de préférence.

Owner are very friendly, they’re very well known about their products and they are very patient in teaching and sharing their knowledge and experience on their pets. 100% thumbs up...

Great customer service! I was there today with my kids ,we bought a bird and cage. The owners (father and son) were both very friendly and the shop was very clean. I recommend it.

Always a pleasure to pass by this pet store. The family that owns it really knows their stuff, always very informative. They are also very pleasant to talk to.

Good place to buy fish as they have lots of options. But I find the store not well maintained, my opinion. It could be cleaner. The staff is friendly though.

My son and I love this store. We bought a beta fish and he is doing well and quite happy. The owners know a lot and seem to take good care of the animals.

Great pet store, a lot of variety of pets. Hey I wanted to know if u guys have baby dwarf hamsters or just regular dwarfs. And are they available to buy?

Service en anglais seulement. Compréhensible étant donné le fait que l'on soit à Montréal, mais un effort de parler en français aurait été très apprécié.

Have great varieties. Beautiful colors of fish, many accessories and fish food. The owner was very patient, helpful. And the products were affordable

Good and nearest pet store, kind staffs ,Clean store. I Wondering If You Guys Have Dwarf Hamsters And Hideouts, bedding, toys, chews, foods etc

Local store with highly knowledgeable owners in the aquatics industry all your questions will be answered to keep your fish happy and healthy.

I love the service, the owner are so friendly and accommodating I really recommend this shop They will tell you what is good for your pet.

Le service respecte le protocole de covid 19 et les langues utilisé sont les langues officielles du Canada merci pour le service .

Best customer experience I’ve had in a while. The owner was super helpful and we ended up getting 2 lovely betta fish :)))

Patient staff, a lot of fish to chose from.Came to buy a hamster and three betta fish. Highly recommend to fish owners

Super good shop all hamster needs for cheap and reasonable prices buying here for a long while maybe buying a new pet

Small and very little supplies for reptiles in particular. Good place to go if you want stuff for fish or turtles.

They fail secret shopper and gave poor habitat for some if the animals. They are more profit over animal health.

Do you have baby bearded dragons you will sell? If so do you also have a terrarium kit withe everything in it?

Es una tienda de segunda mano donde puedes encontrar artículos de primera calidad a precios sumamente bajos

Service très accueillant ! Et partage de bon conseil sur les soins à prodiguer aux animaux ! Je recommande

Good place to find small pets but i want for fish ! Nice service very affordable just a bit small shop

I found the fish that I was looking for. And they gave me the instructions for take care of it. Thanks

Nice place to get fish. The people there are nice and they teach a lot about caring fir your fish.

Here is where I bought all my fishes and in good health. Nice place to go and get your pet fish

This place is nasty. It smells, too many birds in one cage. I would not recommend this place.

Tres bon magasin,nous donne les explications des différentes espèces et a du temps pour nous

Unfriendly to customer(old man)..considering that i bought there many times..never again!!

J’aime , mais svp plus de chose pour tortue et vous pouvez fermer à 19:00 ou à 20:00 svp

really good place ! The only problem that i have is that they do not sell any rabbits

I bought my small aquarium and im enjoying to watch my fish and the service is good

You could bring in more pets specially fishes most of the time the tanks are empty.

The owners are friendly and have a great heart for animals.great store to shop in!

Owner is a little pushy but the fish here are awesome!!!! Love to visit here!!

Good place, nice staff, a lot of different small animals, birds and fishes .

Great customer service. Only place in town I recommend to buy healthy fish!

The owner is so nice and friendly. The service is good!!! …

They are really helpful, you can ask them as many question as you want.

Do you have sterilization service for cat？and how much it will cost？

Animal shop .to buy birds , fishes, kitty and many more food items

The only pet store near me. Had to wait for long to buy a parrot.

Very good service yknow, friendly staff, have everything you need

Need more options for people sho hate eggs. Over all tastes good

Very good service. They know a lot, do you need only to ask.

Amazing business bought a lot of fish there they're amazing

Good service, lots of choice of fish at reasonable prices.

Personnel chaleureux, beaucoup de choix !!! …

Family run business with many years of experience

very nice place to buy pet and pets supplies

جيدة.. ومميزة وأنصح الجميع بزيارة هذا الموقع

Love the service and prices are unbeatable!

It's very small and prices could be better.

Nice! Got my budgie yesterday in a special

Superbe endroit pour acheter des animaux

Great staff, cool animals, nice store.

A really good store to find a new pet.

A little bit small ,but has everything

Nice people with lots of good advice.

Bonjour vendez vous des cages chauffé

Friendly people. With cheap fishes

Anything you need for hunt is here

Très faible diversité de poissons.