Paulette Auto Sales & Service

185 reviews

775 Gardiners Rd, Kingston, ON K7M 7H8, Canada

www.pauletteauto.com

+16135079910

About

Paulette Auto Sales & Service is a Auto repair shop located at 775 Gardiners Rd, Kingston, ON K7M 7H8, Canada. It has received 185 reviews with an average rating of 4.4 stars.

Photos

Hours

Monday9AM-6PM
Tuesday9AM-4PM
WednesdayClosed
Thursday9AM-7PM
Friday9AM-7PM
Saturday9AM-7PM
Sunday9AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Paulette Auto Sales & Service: 775 Gardiners Rd, Kingston, ON K7M 7H8, Canada

  • Paulette Auto Sales & Service has 4.4 stars from 185 reviews

  • Auto repair shop

  • "I am blown away by the kindness of this place! It all started one morning when yet again my air in my tires was super low, my kids missed the bus for school, and it had been another chaotic morning for this working mom of 3"

    "I bought a minivan from this dealership right before the pandemic had hit"

    "I purchased a used 2018 Raptor from Paulette Auto in May 2022"

    "TLDR; Amazing staff, great experience, great price 4 value! Would 100% recommend! What a fantastic and positive experience at Paulette Auto Sales! We had been looking for a specific car for some time and when we spotted it online, messages were sent and calls were made right away"

    "Extremely disappointed with the vehicle that was delivered"

Reviews

  • Candace Denna

I am blown away by the kindness of this place! It all started one morning when yet again my air in my tires was super low, my kids missed the bus for school, and it had been another chaotic morning for this working mom of 3. I made it to the gas station around the corner from me, but turns out their air machine is down, so I see Paulette's auto next door, I have never been a customer and they do not know me at all. I asked them if I gave them a couple bucks could they please fill my tires. They refused my money and grabbed the mechanic. He began filling my tires, that have no tread and cracked, and weather beaten. however, times have been tough, I have front wheel drive so although all my tires were in rough shape I told the mechanic I would just go later in the month and have my back tires switched to the front. The mechanic said when he was finished that I can not drive with these tires especially with kids. he said tell you what I will look in the back today and find tires for your car and call you back when I get some time and put them on FREE of charge. This is not how the world works now a days I thought to myself. A week later I receive a text from their manager Dustin who is very kind also, told me to drop the car off at my earliest convenience and they will get me ready for winter at no cost. I guess I was their random act of kindness this time. like many others my whole life has been tough, I was always told if you keep fighting and keep being kind and helping others it will come back to you. I started to not believe that, but I kept pushing on, (even in my Job as a homecare PSW I go above and beyond everyday,) But then you meet good people likes the guys at Paulette's and your faith in humanity is restored!! just to reiterate I had a different car dealers license plate cover on, and Paulettes has been more helpful in 5 minutes than they have in 5 years of payments. Paulette's will forever be my go to guys!! From the bottom of my heart, thank you Paulette's!!! Candace .C.

  • Josh Aarssen

I bought a minivan from this dealership right before the pandemic had hit. At this moment I can't remember the sales man's name, however, I was not impressed at all. Both my pregnant wife and I we're trading in our brand new truck for a minivan as this addition to our family gave us six people in total. The sales representative did not tell us what they were going to give us for the truck that we were trading in. In fact, they were barely in the room at all. I felt more like it was a rush job to get us in and out of the door so they can make a quick buck. I did not feel like there was any interpersonal skills being put on the table at all other than the fact that I do remember the salesman had eight children. Upon leaving with the minivan they had assured me it would be detailed and that they would buy winter tires for me as we purchase this in december. When I went to go pick up the minivan, not only was it not clean in the slightest, but they had informed me that they had only purchased all seasons tires, as winter tires would have been too expensive. It's nice to know that this dealership puts their profits ahead of the safety of the vehicles that they sell. All and all, I would not have bought this vehicle from them if there was another one in similar standing at the time of purchase. That is the only, and I repeat the only reason I proceeded with the sale and did not demand my truck back, as I know the law says you have 30 days to do so. I would recommend going to a dealership that has its roots planted in the community rather than one that pops up overnight and tries to become a big week player in the game

  • Stephen Bailey

I purchased a used 2018 Raptor from Paulette Auto in May 2022. The sale and negotiation seemed good but they did not follow through and cut corners on items we had discussed as part of the sale (for example: did not provide floor mats I had asked for and replaced the cosmetically damaged tonneau cover with another used one woth broken/missing pieces). I did not raise a stink about this when I picked the truck up but it was a warning sign and reflection of their business practices as I was about to learn. The biggest problem has been with the tires they installed for the sale and the saga of getting them replaced. It finally took my personal mechanic to diagnose the tires have runout causing them to bounce and vibrate. Paulette Auto had tried to re-balance the tires on two occasions before this and still delivered the truck to me both times even though the ride issue was still apparent. They either ignored the issue or didn't care to ensure it was solved. It's been months now and I've been waiting for a replacement set of tires. The agreement was they would provide me with a new set and cover my costs while they handled the tire warranty themselves (I have text messages with Devon to prove this). In August the last I heard was tires were on back order but I've spoken with other shops that can get tires within a week. My calls to Devon and Brad are never answered or retuned and I'm never provided with updates. I'm still waiting for a timeline on new tires and to be reimbursed for the work my mechanic did on the diagnosis. I would go buy my own tires now but I don't trust I'd ever see my money back from Paulette.

  • Ariane LM

TLDR; Amazing staff, great experience, great price 4 value! Would 100% recommend! What a fantastic and positive experience at Paulette Auto Sales! We had been looking for a specific car for some time and when we spotted it online, messages were sent and calls were made right away. We didn't expect a response until the next day as it was late but we still got a very interested reply directly from the owner within hours. He answered all our questions and we setup an appointment for a test drive. Now keep in mind that we live 2 hours away and that my husband is disabled so it's important that people don't make us travel for nothing, which has happened before... Well we weren't disappointed! We were welcomed right away by a super friendly staff. Steve and Jon were there to answer all our questions about the history of the car, the service history, and about the current market value of similar cars. We knew right away after test driving and seeing the paperwork that we wanted to purchase this vehicle. We didn't expect to be able to pick it up before the end of the week but since we were coming from out of town, they put all the wheels in super motion to allow us to leave with it that day! Within hours the vehicle was inspected, detailed, and the registration was looked after. We were seriously impressed with the above and beyond level of service we received, and by the friendliness of the staff. You can absolutely tell that the employees are a close team of people who like their jobs and that says a lot about a business.

  • Mark McBride

Extremely disappointed with the vehicle that was delivered. It didn't look like the pictures. The rear bumper has a bad gash in it . The front bumper isn't on properly. Lots of scratches all over car . The drivers side door sill has been repainted which looks like a child painted it . The rear passenger taillight is chipped and the heated seats don't work because nobody checked that there was no fuse . I'm told that nobody was aware of these issues . Isaac was the person I was dealing with and says they weren't aware of any of these issues . I think that is concerning that nobody was aware of these issues .So did nobody actually do a service / overall check on the vehicle ? Had the back bumper valance replaced . I was told by the body shop that I had taken the car to that the car had been in an accident . The front bumper was attached by silicone . The body shop replaced the silicone with resin but it’s not a permanent fix. I will probably have to replace the bumper . So Iam extremely annoyed and frustrated with this situation especially when the car was at the Paulette location for a week to check the car over!! and safety it !! But I was never given any information on the safety and what they actually did

  • Oreo Cookie

I recently purchased a Chevy Cruz from Paulette's, and couldn't be more pleased with the vehicle and service they provided. Devon made the process super easy and answered every question that I had. Most importantly, he did everything that I asked. New tires ordered and installed before pick up, warrenty applied and extra FOB given. The car was detailed and looked brand new, on pick up. On top of that, my dog of 14 years took ill in the middle of this process. A bad time to have to occur Vet bills. Not only did Devon show empathy and compassion for the situation, he acknowledged the financial impact of unexpected Vet bills. When Devon went to get my plates from MTO, I had previous parking tickets that I had forgot about. They had to be paid on top of the administration fee's. I paid the tickets and because of the dog situation, Devon offered to pay the administration fee as he knew how expensive Vet bills can be. I was floored, what a kind soul. This was a HUGE help for me. It was a 5 star experience. This dealership was amazing to work with. I highly recommend going to see Devon if you are interested in purchasing a new vehicle. Top notch service!!

  • Josephine Detlor

I assumed it was fine at first because the sales people were nice and same with the mechanics. Until just over a month down the road and we realized how bad shape our vehicle was in...paulettes did a fake safety and our car didn't actually pass...breaks, parking break....like the 2 most important ones to start...the list went on. I wish I took it to another mechanic day 1 to redo the safty. After constant appointments and little fixes they refused to fix the obvious issues. Just glad I noticed within the first couple days that their was a bad tire...they gave us a tire that was previously popped and used some sort of foam filler and they replaced the 2 front tired. And were doing little fixes after that to convince us it was fine. I'm just lucky we have a nice financing company that helped us out. We just had to bring them proof our car failed a safety and they did the rest and are dealing with legal stuff for us. Really don't recommend these guys..... In future when we get our next vehicle we will be taking it to our mechanic day 1 to check for issues.

  • Patrick Bogle

Let me start off by saying, Steve is my neighbour…and he’s awesome. When I found out he worked at Paulette’s, I did mention being in the market. In the past year not once has he ever pushed a truck or deal my way. I’ve had lots of questions and asked advice along the way. Steve’s been in the car business a long time, and I value his opinion. I called and asked about a truck, he gave me a very solid option. He just made it easy, and straight forward. They worked around my schedule, doing most of it over the phone. I also dealt with Brian and Jon as well. Both were great to deal with. Their warranty was worth it’s weight in gold, and I’ve bought several used trucks (never with peace of mind like this) Buying local, with a fully licensed shop, I feel like I have peace of mind. I am happy they made it so easy. Buying a vehicle is super relaxed and fun @ Paulettes’s. I know I’ll need another truck or vehicle, and I’ll be going to see them again! Thanks guys

  • Stephen Scanlon

Booked a test drive for the Tuesday following a long weekend. Booked via text over the weekend which was really convenient. Arrived at 9am after receiving a text reminding me that I had a test drive booked. The car I was going to test drive had been sent back to auction. No problem, they could bring it back for us. Inconvenient but life happens and at that point we would have returned at a later time (had booked off work for this)Turns out the car was coming back but had been already been sold. Over a weekend when the lot was closed. We were asked if we had put down a deposit when the rep knew we hadn't. We were not offered that option when we first contacted through text! Instead of apologizing he made out like we were at fault for not putting down a deposit, which was never offered to us but apparently was offered to the buyer. Rep was very pleasant until his comment. REALLY disappointing service.

  • Johnny Kay

STAY AWAY!!! They sold me a car with a faulty transmission which failed 24 hours into having the vehicle. After months of them taking the vehicle in claiming the issue was resolved (each time keeping the car for 3 or more weeks) I'd drive off the lot and the engine light would come back on. I would scan the codes and none of the work was actually done. This has been ongoing since day one. Now the "new" transmission they claim to have put in has also failed and they're claiming too much time has passed and will do nothing. All of which I have proof of in writing both by them as well as a reputable independent mechanic. These guys are crooks and will be going through litigation. If I can save even one person from doing business with this unethical dealership it will ha e been worth it STAY AWAY!!!!

  • nick carlisle

Only reason they are getting 3 stars is for the salesman phil. Phil did a famtastic job went out of his way to get the payments where i needed them to be for the vehicle i wanted. After driving for a week or so started to have a few safety related issues. Informed phil he got their service department involved. They were in the middle of moving so response time was slow after a few messages finally got back to me. Stopped in picked up parts and informed them of some other safety related issues that were found. Was told to email. Emailed them the following friday.... that was over 2 weeks ago with 0 response. I understand moving to a new shop isnt easy ( currently in the trade as well) but after a week a response should be given. Like i said 5 star service from phil service was a bit of a let down

  • Stephen

I had a great buying experience with Paulette’s. I had Corey Testa as a Sales/ Financing Associate which simplified the process and gave no room for error. He was professional and responsive in our communication throughout the process, ensuring that a had a great customer experience and was satisfied with my purchase. As well with my purchasing deal, I had some requests which made some challenges, yet again Corey handled them with professionalism and respect. On the note of one issue that was resolved on the spot with him, another new car retailer eventually called back with the same solution 3 weeks later, with $2700 less in trade in value. I have and will continue to recommend Paulette’s to those seeking a vehicle and look forward to my next vehicle purchasing experience with them.

  • Mohd Azeem

Most Genuine & Helpful Dealership: I recently purchased a vehicle from them (Camaro) and they offered me the best price and really helped me at every step in the process. The staff is extremely kind and very nice (Especially Steve and Brian). They tried their best to get me the best interest rates, replaced the parts of the car that were near end of life for free and were very quick with answering all my questions (trust me there were a lot). They did a fantastic job in detailing the vehicle too. Honestly, why I went with them to get my car is because they seem genuine and authentic. I would recommend them to anyone in a heartbeat.

  • Leah LaDouceur

Recently purchased a vehicle from Paulette. I cannot say enough about the staff especially Brian. Extremely helpful, considerate, and friendly. As a young female this process can be intimidating, not sure if you will be taken for a ride (no pun intended;)) however this is certainly not the case here. Communication was clear and the process of buying very easy, and it also happened very quickly. I will definitely be a return customer, I would recommend this place 100%. Big thanks to Alex as well for driving my new wheels safely to my door! Thank you Paulette for being great at what you do!

  • Glenn Howard

Not only did Michael find me a vehicle that fits my family size. He also looked at what my budget would be to make sure that I wasn’t struggling with the payments amazing service, and it was great to know what was going on through the whole process he made it easy, and very understandable, and was even able to drop it off at my place I highly recommend these guys for anyone that is looking for a vehicle and you won’t be disappointed with the customer service that Michael gave me, thank you for your services and giving my family the vehicle that we have always been looking for

  • Milind Saravanakumar

I have had the best experience I could have asked for with Michael. He made sure that all my questions were answered and really made me believe in him and his company. I have been in sales for quite a while but I have never seen someone sell so well while also caring about the buyer. My biggest regret is that I was unable to go through with my deal here and purchase the car due to my financial issues. The main takeaway from this review should be that if you want to buy a car then buy it from Michael because I sure as hell am coming back when I have the finances.

  • john martin

I recently purchased a 2016 Ford Edge from Paulette . the staff was friendly and worked with me to make this purchase happen . when I had a problem closing my sunroof ,Phil and Mike went out of their way to help resolve the problem , it took their mechanic about an hour to find the problem and get me back on the road . I would have to say it is likely the best experience I have had from a car lot in a long time. their customer service is far better than a lot of the other lots , I would have no problem sending anyone to buy from them . Keep up the good work

  • MANON Thibodeau

I bought my vehicle from Phil last year and had no regrets. Prestige service. I never had issues with my vehicle. Today I took my partner in. He had been to several other dealerships and was assisted with the best service and found a car he likes and finance was approved in less than a few hours. He was assisted by Adele who was very knowledgeable and fair. Thanks Paulette's Auto I highly recommend anyone shopping for a car to visit this dealership. They have options for everyone based on preferences and budget!

  • Hala Chedid

I was looking to finance a car and Alec was so incredibly helpful! I had a pretty low budget looking for a reliable vehicle and honestly didn’t expect to find something. He was always updating me during the approval process and was able to find exactly what I was looking for. Unfortunately my circumstances changed and I was not able to go through with the purchase but I am still very grateful for all the work he put in by being easy to communicate with, honest, and resourceful. Thanks again Alec!

  • Glenio Bitencourt Mizubuti

Dealt with Dustin Aubin (Service Dept) regarding a radiator fan replacement on my vehicle. Overall very happy with service. Also, fair price. They came to pick up my vehicle (as I could not drop it off) and once the repair was completed they dropped it off at my house. Dustin was very cordial all along. Of note, I had dealt with them in the past (for servicing my brakes) and had a similar experience. They will continue to be my go to place in Kingston when it comes to vehicle repairs/services.

  • Tony Sousa

I had 2 great buying experiences with Paulette. Years ago with no credit , nobody would give me financing but Brad really helped me out, got me financed and a descent car and he also helped me rebuild my credit. Now years later and with good credit I went back and Mike Campbell hooked me up with my Honda Civic sport turbo. I’m loving it. It was a great, easy experience. Also free winter tires was a bonus! I would totally recommend Paulette auto sales to anyone. I’ll definitely be back

  • Karen Anderson

Sean Lawless helped me finance a vehicle when I didn't think I had any options. Sean was great.he looked for a vehicle that would help me rebuild my credit and get me in a reliable vehicle. I am so thankful for the time he took to answer my questions and make this happen. No matter what hurdles came up he helped me get over them and i am in a safe vehicle my boyfriend and I can travel again safely. Thank you Sean Lawless for goin above and beyond and making sure everything was right.

  • Natasha Thompson

It has never been so easy to deal with a company like it was with Paulette Auto. Phil took care of everything for me right down to the day of delivery while sitting at his daughter graduation. He was fantastic and went above and beyond. He answered every question and every phone call with a great attitude. This was by far the easiest experience I have ever had. I would recommend Paulette Auto to anyone. Best experience, hands down. Thank you so much

  • Jason Aggabao

If you are looking for a car according to your needs and your budget? Try Paulette Auto Sales & Service and they will surely help you, you have many makes of car to choose from that have passed the safety inspection. Many thanks to Sean Lawless for his ability to find us a family car today and I would definitely recommend this company to anyone! Thanks also to Andy and his partner who drove the car to me. More power to you guys! Jason & Myra

  • John Abraham

I had a great experience at Paulette Auto. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. Sent pictures and videos as requested. Pointed out flaws that didn’t show in pictures so there would be no surprises. Love the car. Love their selection of cars. The entire experience was a pleasure. I will be back the next time I’m in the market.I highly recommend this dealership.

  • Krysta Kernohan

My experience with Jonathan at Paulette Auto Sales couldn’t have been more smooth, pleasant or enjoyable. He worked hard, efficiently and very quickly to get me a vehicle that was not only affordable and reliable, but it was a very good-looking vehicle as well! I would 100% do this all over again and I will be recommending this team to my friends and family. Thank you so much, I’m very happy with the vehicle you have helped me find!

  • Lori BP

I highly recommend this dealership I have purchased multiple vehicles here. I trust the staff and never felt pressured. I thought purchasing a vehicle during this pandemic would have been difficult however I felt safe in the dealership, all the staff wore masks it was extremely clean and sanitizer was available. They ensured the vehicle was clean prior to my test drive and the staff all respected social distancing.

  • Jackie Ettinger

I have dealt with many companies in my 46 years but never one like Paulette Auto! If I could give 10 stars I would. When no one else would even consider helping me, Sean went above and beyond. Sean landed me a 2017 Hyundai Elantra with zero down I cannot say enough about this man, this company and I will stay with them as I continue telling everyone I know to reach out to them!! 10 out of 10 in my books ❤️

  • Victoria Mirabelli

Thank you so much Michael Rowcliffe for giving us the best experiences always. This is the second time buying from him. Michael is so personable and knowledgeable. He was reassuring and supportive in every way. If you are looking for any vehicle, Michael is your guy! He even personally delivered our new truck to our trailer! We are SO happy and love our new Silverado. We can't wait to work with Michael again!

  • Kevin Brown

1 star only because I can't do 0. My fiance applied for a couple of vehicles at this location, not only are they advertising these vehicle, but they have sold them, weeks ago!! They bait and switched my fiance, and tried to sell her something she didn't want for a price way more than she was willing to spend. I do not recommend this dealership, based on the shady practices they exhibit. Again 0 stars....

  • Mellissa Covill

Kevin and staff at Paulette are amazing. They are so welcoming and truly make you feel like part of the "Paulette Family". It was such an easy car buying experience and I felt fully informed during the entire process. The staff went above and BEYOND my expectations. I would highly recommend them to anyone looking for a new ride and I will be returning for future vehicle purchases. THANKS AGAIN!!!!!!! :)

  • Brelda Sweetapple

I found Paulette auto sales when looking for a car for my daughter and Sean was an amazing help through out the whole process. He went out and beyond to find the best car for my daughter and he was amazing for the whole process of vehicle shopping. if I could, I would give this place 10 starts, I highly recommend Paulette auto sales to anyone. They’re amazing and very helpful and the car is amazing!! :)

  • Racine Manradge

Best auto buying experience I’ve ever had! I had the pleasure of working with Jason Beaudoin when buying my 2019 Honda Civic. He was upfront and transparent. He asked questions, was attentive and found me the car I was looking for in my budget. Excellent customer service. Would give more stars if it was an option! Definitely recommend this dealership and will be referring all my family and friends.

  • Krystal Oxbro

I’ve I had multiple cars in for service with Paulette and recently purchased a used vehicle through the sales department. My experience with everyone there has been fantastic each time. These are honest guys, if the work takes 20 minutes they charge you 20 minutes, not an hour. And the sales people were low pressure and did everything they could to make the purchase easy. We definitely recommend !

  • Ambrose Gomes

Found their ad online. I filled out the application and got connected with Sean. Sean was absolutely awesome to deal with! He got me the SUV I wanted and made the whole online process easy and convenient! A week later I got my SUV delivered right to my home in Windsor. I would highly recommend Paulette Auto and ask for Sean Lawless! He is the MAN!! Thank you for everything you did!!

  • Andrew McMahon

Great service and Great prices. The guys have always treated me like family here. Brad will find you and vehicle you want and the others will take care of the rest of your needs. I’ve purchased 3 vehicles from Brian now and have always been treated great. Jamie and Tyler are great technicians and will take care of all of your repair needs no matter where you purchased your vehicle.

  • Alicia “Pisha” L

I wasn't looking for a vehicle, but couldn't turn down the great deal on a truck they had. The experience was wonderful. Steve and Brian took excellent care of me, and kept in communication. Buying a new vehicle is exciting, and they were just as happy as I was, when I got to pick up my new truck. Thank you for a very pleasant experience, and making this purchase a memorable one.

  • hhtayx2010

Amazing experience with Paulette Auto Sales and their team! Devon went above and beyond, was on point with everything and made sure my family and I were happy with our purchase. Anyone thinking about headed to Paulette for their next vehicle, I strongly recommend going ahead! Thanks again Devon and everyone else at Paulette Auto Sales. Couldn’t be happier. - Taylor and Shea Walsh

  • Randy Burdette burdette

I was very very sceptical about buying a used vehicle online but Sean and the crew at Paulette Auto Sales knocked it out of the park ! From my first call with Sean I knew he was listening to what I wanted. The financing went super smooth and it was delivered right on time, as quoted . True conseirge service, plates on it and good tires dropped off in my driveway ! Thanks Sean

  • Cheryl Korfman

I purchased my car from Mike Campbell. It was a pleasure from start to finish! Since I live 3 hours from Kingston it was somewhat of a challenge but he pulled it all together for me and had everything ready for me to drive off the lot when I arrived! This was the best experience I have ever had buying a car! No pressure, courteous and wonderful service! Thanks Mike!

  • amy wagar

I just purchased my second vehicle off of Paulettes and it’s nothing but a great experience. I’ve had my 2020 Elantra for 4 days now an absolutely love it. The gentleman working were kind enough to show my son a sport car he really liked while we were getting the plates on our new one which made his day. Great people to deal with overall and a great experience.

  • Steven Ladouceur

Me and my wife would like to thank Sean and the team at Paulette auto for all the hard work they have done in helping us get our new vehicle by far the best service around in my opinion so if your looking for a great deal on a great vehicle look up Paulette automotive in Kingston and ask for Sean he’s the man that will get it done. Thanks again Sean and team

  • Michael Bowes

Michael Rowcliffe was my sales representative and he was amazing! Although, I didn't end up purchasing a vehicle at the time, he made the process extremely easy and worry free. He took time out of his day to assure me about the process and even went above and beyond to make things affordable for me. When I need a new car, I will be sure to use Michael again!

  • Marcie Eady-Compeau

Today we picked up our 2016 Jeep Cherokee. We were in need of another vehicle and went to see Mike Rowcliffe at Paulette Auto. My husband has personally known Mike for close to 20 years and he is the reason we went there. Mike made the entire process painless and easy to understand. If your looking for a vehicle, we highly recommend Mike!! Thanks again!!

  • Frodo B

5 stars, 100% fantastic experience with Paulette Auto Sales. Just go in person and visit them, they are good, honest people that will make great deals with you. They take good care of customers and are amazingly quick. I went in, checked out a car, and got a deal that I was happy with all within half an hour! Have to thank these guys for their service.

  • Amanda Doyle

Great service and customer service. Came here to get my tires switched and waited in the very comfy and clean waiting room, the staff were very pleasant and funny, especially Mike. He kept coming to let me know the progress and to make sure I was doing ok while waiting. Best price in town for tires and I will definitely be coming back here.

  • raymond kiley

Purchased a 2023 Hyundai Tucson from their car rep Adele Jones. Had a wonderful experience with her thru out the entire process .Very professional, attentive and went above and beyond to ensure my satisfaction. Highly recommend Adele as a car salesperson. Thank you Adele for making my car buying experience enjoyable and hassle -free.

  • Stacey Seto

Paulette Auto Sales & Services is a fantastic location for repairs. My car was assessed immediately and identified repairs needed that a previous location failed to. I would recommend Paulette Auto to anyone looking for repairs or sales. Andrew is extremely helpful and thoroughly explained the mechanics around the repair needed.

  • Stephanie Soutar

Bought my third vehicle from them. No problems with any of them, great service, friendly, helpful, and kind. They really helped me out last year when I needed a new car fast, and last minute, and was able to trade it in for something bigger this year. They even got my interest rate cut in half! Highly recommend.

  • Cory crittenden

I was having such a hard time getting a new vehicle due to some life circumstances and dealing with Sean lawless was an absolute blessing. He was extremely helpful and got me into a very nice vehicle with a great rate. I highly recommend Paulette auto and Sean to anyone. Thanks again Sean for your help.

  • Tiffany McDowell

Was matched with this dealership and Sean made the process of trading in my old car to getting a new one seamless and easy. He was so friendly and easy to talk to it was more like talking to an old friend than a czar salesman. Would highly recommend this dealership, it was a great experience!

  • Robert. V. Fagan

Yes Phil Grenier And the paulette auto staff truly made our experience one of best Purchasing process ever!! Their professional manner far exceeded my customer expectations and went beyond my customer satisfaction, truly felt like family. Thank you so much for our great sale...see you soon.

  • Rachel McDonald

Amazing dealership if you're looking for a new car. The salesman Phil really listened to my needs and worked with me and went above and beyond to meet them. Everyone I encountered was lovely and professional from the first phone call to when I drove my new car away. Highly recommend!

  • corrine vielfaure

I bought a SUV from Mike Rowcliffe. I’ve known Mike for years now he is professional and knows what he is doing. I’ve never bought a car and got it so quick and I mean the following week (few days) My experience at Paulette was truly amazing! I highly recommend going to see Mike.

  • Ethan Buckley

Motor blew on my old vehicle and I’ve heard good things about this place so they were my first try for a replacement. Quick process, very personable staff, and overall good transaction. Special thanks to Phil and Dan for all of the extra work they put in to make customers happy!

  • Michelle Thompson

Great people, Sean is an amazing salesman he got me exactly what I was looking for. He was fast and friendly and worked with me every step of the way! Definitely recommend if you’re looking for a vehicle, you should definitely go through these people and ask for sean.

  • Amy Rasmussenharry

We are very happy with the amount of work that Victoria put in to find a vehicle for us! We certainly gave her a challenge with our vehicle preference and the amt we could afford! She came through with flying colours! We recommend dealing with Paulette Auto Sales!

  • Lisa Judge

I have been with Paulettes for many years. Now on my 3rd car just recently. Michael Rowcliffe got me a very low interest rate and lots of other perks. So glad I went back. I am now the owner of a 2018 Chevrolet cruze. Thank you so much Mike!!! You guys rock!!!!!

  • Kathie Serson

Thank you Michael for looking after trading in my car and making it so easy..you are very pleasant and the rest of the staff as well . If there was an option to put 10 stars I would you worked hard for this ..thank you again see you in a couple years …

  • Rianne Felsinger

My fiancé and I came into Paulette Auto, and we were helped by Phil Grenier. We were in search of a vehicle for myself. Ultimately, we did find one elsewhere. However, Phil was extremely personable and kind, and we were really impressed with his service!

  • Pat Harris

Bought my new to me car here. Great service, no pressure. Mike was very pleasant & helpful & has offered to assist me with any questions after purchase, if needed. This is my second time purchasing from Paulette's, I highly recommend it!!

  • Derek Mahood

Michael from driving with Steve was great. He found me a vehicle that fit my budget and my needs. Paulette Auto went above and beyond. The car was like new when I got in it and they delivered it right to my door. Thanks for everything.

  • Julie Clayton

Bought my very first car from them , Devan was the bomb he new the right car for me and was amazing and patience with me and his other colleges. They are so helpful and honest and they do treat you like family! You guys rock \m/

  • Lamin Manneh

I recently bought a car from paulette auto dealership. Kudos to Adele, she is so amazing and a professional in her job. She helped me to get approval for a very fancy car . Thanks a lot for your exceptional customer service

  • Shannon Brunton

I had a great car-buying experience at Paulette Auto. Sean Lawless was a wonderful sales associate to work with - kind, courteous and knowledgeable. I would definitely recommend this dealership for anyone looking for a car.

  • Hannah McClelland

Just purchased my Vehicle from Paulette’s through Devon and he was absolutely amazing! Him and the whole team there were extremely kind and helpful. They go above and beyond, would definitely recommend this place to anyone!

  • Michaela Whan

Jason Beaudoin was outstanding help getting me and my family into a nice family vehicle!! No matter when we texted with questions he was always there with a fast response and answer! Thanks so much we love our new suv!!!

  • Andys Luis Morera Ricardo

Isaac was very helpful. He Answered every question and send me all the information I needed. Love their selection of cars. The entire experience was a pleasure. I will be back the next time I’m in the market. Thanks!

  • Cleo Muniz

My experience with Mike Rowcliffe was amazing, he delivered everything he promised and more. I was blown away how above and beyond he went to solve all the little issues that I had. I highly recommend it

  • alek horsman

The staff at Paulette were amazing! This was my first car buying experience and will be definitely dealing with them again for future vehicles. I highly recommend using them as a car buying option.

  • Randy Stauffer

I am extremely impressed with how far and beyond how Isaac went to put me in the truck I requested. He did a great job and he is one of the best salesman I have ever dealt with. Thank you Isaac.

  • Randi Noble

I recently purchased a new vehicle and I can’t say enough how well I was treated! Sean went over and beyond for me and got me everything I wanted and more!! I highly recommend this dealership!!!

  • Carol Zimmerman

Sean was great he helped me find exactly what I was looking for in a new to me car. I took the chance and bought a used car unseen until it was delivered to me. Thanks Sean for all your help!

  • Tracy Lee

Mike was fantastic and sure put up with my persistence. In the end, he found the perfect car for me and I love it! It’s never been so easy to buy a new car. Thank you for everything!

  • Courtnie Storms

amazing experience. I've bought a few cars over the years and the service at Paulette's was by far the quickest, easiest, and friendliest service I've recieved! thank you so much!

  • Macey Naylor

Thank you again johnathan plant I love my 2013 Hyundai Elantra! It’s a great little car, I was having some trouble finding anyone who would finance me and these guys came though!!

  • Jeff Embury

Friendly family atmosphere, Phil the salesman was super awesome, helped answer any questions and concerns we had. Definitely recommend visiting for your next vehicle purchase.

  • michelle grubin

Sean gave me amazing and very friendly service. Extremely helpful and the car he got me is amazing and a perfect fit for our family ...i would recommend them to anyone.

  • Charlie Payne

i just bought a car and the staff were amazing! Michael was so helpful and helped me find the perfect car in my price point. 10/10, would absolutely recommend.

  • E Dunai

Thanks to Devon and everyone else who were instrumental in completing my out-of-province sale. You also managed my anxiety with kindness and patience.

  • Rachel C

I bought my 2019 Mazda through Devon everyone was super nice and helpful. Also a huge thank you to Kevin he’s the absolute best guy ever!

  • Shannon Giasson

Awesome service, super happy with the car I picked up. Extremely nice people right down to the delivery and extremely accommodating,

  • Ethan Byrom

Amazing help, what a sick truck! Got alot of help and guidance, everything was easy and looked after! Truck delivered to me amazing

  • Marcus jacobson

Great place to get a car. I have no credit and Phil Grenier helped me out. I would definitely recommend going to him.

  • Tristen Sutton

Devon was extremely helpful with swelling my car. Everyone was very friendly, recommended for sure buying or selling!

  • mankirat singh

worst car dealer ever, they wasted my almost 15 days and didnot give me any car, never go on this auto shop

  • alyssa levesque

Amazing service!!! Devon was so professional in helping us get the van of our dreams. Thank you Paulette’s

  • Megan Jean-Louis

Such a great experience. Everyone is so nice and willing to help! They drove my car to my door :)

  • William Hoffele

Job well done. Thank you. Quite a pleasure to deal with. Shawn Thank you

  • Ruth Thorne

Did an excellent job getting financing and finding a car

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