I had my AC fixed at this shop recently, and what I experienced was a gross dishonesty and unprofessionalism. I was referred to the shop by an insurance company as the repair was partially covered under a warranty. I've received a quote from the shop and work order authorization from the insurance company, detailing the cost of the repair as well as amounts covered by the warranty. Based on these documents, I decided to go ahead with the repair. I set up an appointment and brought the car into the shop. I was told that the car should be ready for pick up by noon on the same day. Just before the noon, I received a call from the shop, where they advised, that they got wrong parts for the repair and that they wold have to keep the car in until the noon next day. Not a big deal, anyone can make a mistake. I returned to the shop the next day and wanted to pay for the repair, but the total amount on the invoice was significantly higher then the estimate that I agreed to. When I asked about the discrepancy, their sales Peter stated that the estimate reflected the wrong parts and the correct parts are more expensive. I responded that I was never made aware of the cost difference (prior to paying for the repair) and that this amount is not what I agreed to. After about 15 minutes of discussion they agreed to the original price. My next question was, what portion of the amount was I responsible for, to which Peter responded with an amount that did not make any sense to me. He claimed, that I needed to pay a deductible on top of the amount that was the total minus the amount covered by the warranty. The warranty amount however, reflected the deductible already, so it seemed like double-dipping to me. I wasn't sure however how exactly billing with warranty works, so I decided to pay the amount that Peter suggested I should pay. I reached out to the insurance company for clarification and their manager confirmed that I was in fact overcharged $150.00 as the deductible should not have been charged on top of the amount that reflected the deductible already. He offered to sort it out with the shop, after which the shop refunded the money to me. Altogether, they tried to overcharge me around $230 for the repair. Beware of this shop!

I did a lot of research before picking this location and franchise to have some work done on my vehicle. Doing most of the scheduled maintenance myself and having some tools to diagnose what may ( or may not ) be a problem, I was fairly comfortable and did not want a company to go on a wild goose chase, run up the bill, then stick it to me only not to solve the problem. Peter and the team are a no nonsense, fully certified shop; they surpassed all expectations of quality. Gave the company a call and surprisingly got the proprietor, Peter, on the phone immediately. I mentioned simple details about my car, what I thought the problem might be, and he patiently listened. Setup an appointment to get a flex pipe welded in place of the old one. When I drove to the place, who was behind the counter at the front doing work? Peter of course. Gave him my keys and to my surprise he said it would be done in about 2 hours after work. When they were under the car I even had then slip in a new Oxygen Sensor I picked up online just in case. We chatted a bit about cars in general, gave me some pretty priceless advice about cars that are daily drivers vs. project cars vs. show cars. Very personable people; empathetic and genuine. Good advice was a bonus - they did not stick me in some waiting room out front which I appreciated. By the time I got the bill I was confused; they spent a few hours on my car, installed a brand new flex pipe, had an experienced welder on site to do the installation properly, installed the new Oxygen Sensor I provided, and it came in below cost. Car turned over and the check engine light was gone, ran the On Board Diagnostic (OBD) tool I own and the diagnosis came across clean. Bottom line, an excellent example of how franchises work when the proprietor doesn't take a back seat when it comes to the customers they service. Highly recommended! Please feel free to contact me for more details.

I just recently moved here and needed to find somewhere trustworthy to take my car for basic maintenance. I've always had such horrible luck with auto shops trying to scam me because I don't know much about cars and was an easy target, but I found Speedy to have the best reviews online, so I took the chance and I am so glad I did. I forgot to give them a heads up that I just wanted conventional oil before I left my car at the shop, so I definitely thought they would throw in some extras to bump up the price, but pleasantly to my surprise, I was charged less than $55 with taxes included! I will definitely be referring friends to Speedy Auto and will continue to take my car here in the future. Thank you to Peter and team for being super friendly and most importantly, honest and trustworthy! Cheers.

I have had them do most of the work to my vehicle since I purchased it. The service and quality of work is outstanding. I recently had my brakes pads and rotors replaced there. I dropped my car off and went to work. They checked the car over to verify the work that had to be done, called me and gave me a price and to let me know that I had a bushing that needed replacement. They asked what repairs I would like them to go ahead with. I told them to go ahead with all of it. Later that day they called to tell me the car was ready. I picked it up and the brakes work perfectly and smooth, and the rattling in my steering wheel has completely disappeared (due to the bushing). They are not open Saturdays, and that would be the only con I could say about them.

Dear Peter and Crew, Thank you all very much for the past 15 plus years of service. To have a team that I can take my car to for servicing and know without hesitation that I will be taken care of is something I value very much. I know I can trust you and your team and my car has always been taken care of. As far as I am concerned your garage is the only garage anyone should take their car to if they're a person who wants to be in good hands and to be serviced as a valued customer. I am continuously thankful for your expertise and I recommend everyone I know to use your services. I wish you and your team continued success and to anyone reading this review, if you want to be taken care of, take your car to Peter. Thank you again everyone.

This is my second review for this Speedy. I was happy with them at first. Then I brought my vehicle in because of a clunking sound and was told I needed new tie rods. They told me it wasn't safe to drive I had to order the tie rods from BC so it took six weeks. When I brought my vehicle back in with the tie rods, Speedy said, "Good news! It wasn't the tie rods, it was just a loose bolt". How the hell can you diagnose a car as having broker tie rods, torn boot, and being unsafe to drive and then be totally wrong? They didn't apologize. I brought it to another mechanic because the clunk was still there. They told me upper ball joints, replaced the upper ball joints and it worked. Hard to trust a place that can get something so wrong.

Took our car to Speedy for the first time because we were sick of Midas in town. Our car needed a new exhaust pipe and needed the heat shield tacked back onto the car. We showed up with no notice and the team got our car in quickly and completed all work within an hour . Quoted us a fair price. We ended up heading home and realized the heat shield was still vibrating loud so we took it back in again with no notice . Peter brought the car in right away and apologized for us having to come back . Even though it wasn't there fault :) Will be bringing my car here every time . Super happy over all. Thank You Jason and Amber

Nothing but great things to say about my experience with Peter and the team at Speedy! I pulled in with no notice and no appointment after discovering part of my muffler was dragging underneath my car and they took my car into the garage right away, no problem. Everything was explained to me and the prices were fair - my car was in and out within an hour! I would definitely recommend this garage to anyone looking for a quick fix or regular maintenance - the customer service was wonderful and the prices are right! Thanks again to the entire team!!

Took my truck to Midas for an alignment. After waiting almost 2 hours was told due to some seized parts they could not do it and said new tie rods and labour would cost over $1000. Peter and his team at Speedy had no such issues... and didnt try to sell me on parts or service I didnt need. I was quoted $185 when I called but ended up paying only $178 including tires balanced and rotated. Honest and friendly and my steering wheel is straight again. Highly recommended and I'll be taking my business here from now on.

Peter saved my butt! I use my Dodge Grand Caravan to run a small service business and my front driver side brake was making noise and everyone was pretty much booked solid and I needed to get back on the road ASAP. Someone referred me to Peter at Speedy on Gardiner’s, and with a window of a few hours before closing, he was able to fit me in and get me back on the road, and for less than a $100! Thanks to Peter and the Mechanic guy, Ktown NG & P’s new vehicle service team! Thanks guys

Jaime was awesome with well informed details when troubleshooting why the vehicle would not start. Battery, starter, & electricals diagnostics were performed efficiently. No false repairs were issued because the problem was a key signal problem that was addressed very economically. I was very pleased that no new parts or serious repairs were needed. They were friendly and very transparent. The diagnostics fee was very reasonable. I will definitely go back.

We have been bringing our "fleet" of 5 family cars to Peter's Speedy auto service for 10years. He is honest and only does what's needed on the car and he stands behind his work. Mistakes can happen, but he makes things right, always. I appreciate the peace of mind , knowing that ours cars are well maintained ,safe and we can trust the friendly service. I have recommended this garage to friends and they have provided me consistently positive feedback.

Peter and his staff always do a great job, whether it is something big or small. I've had almost all my vehicle repairs over the past 15+ years done here and never had a bad experience. Peter and his staff are honest and have integrity, which are essentials when a consumer is dealing with issues they themselves may not understand. Every time I go to Speedy Auto on Gardiner's Road, I am treated with respect and get the exact service my vehicle needs.

On Oct 18th / 21, i called Speedy auto service that i had a muffler issue. Its monday after a weekend , busy day ,and still they found time to get me in , fixed and on my way. Service was great, they treat you with respect. You felt welcome as you wait to get your vehicle fixed, or even a drop off or for pick up when done. They are there for you. its a place you can check out , can't go wrong. No problem for me to return if needed.

Great service and very quick turn around. I called for a last minute oil change before a road trip and they were able to fit me in first thing in the morning. If you only want an oil change (not a full inspection/ air filter, etc) be sure to specify that so there are no “extras” tacked on. I know for next time though, and the staff were very friendly the entire time. Great customer service and will definitely recommend/ use again.

Being fairly new to the area, I've been searching for a mechanic I could trust. Peter and all the staff hit the bullseye!!! Peter fit my vechile in when he had no room, to fit my busy schedule for an emergency repair. I've been back twice now, my vechile has never run better. So if your looking for knowledgeable staff, quality service and great customer service, look no further.

Once I met Peter and his staff at Speedy on Gardiners, I have never went anywhere else since. I always feel like his number 1 customer and I'm sure everyone gets this feeling there. He is fair with prices and offers the best cost effective ideas for you. I highly recommend going here first and save yourself all the hassle of anywhere else.

I am so impressed with the service I just received at Speedy! I was able to bring my car in immediately after calling to see if they had any time to look at it, and since it turned out to be a small issue they didn't charge me a dime! I used to go to Canadian Tire for car repairs but I definitely will always come here now. THANK YOU PETER!

Peter and his team deliver sound diagnostics and quality service with honesty and integrity. They are consistently friendly, courteous and accommodating. I've been bringing vehicles here for years and can't imagine ever going elsewhere. Its like having a trusted friend in the business. I would recommend this shop without reservation.

I booked an appointment over a week ago for today and when i went in to the location, they told me that they don't have me booked. I have email copy saying that my appointment was booked and asked me to come at a suitable time. Total mismanagement. Not coming to this location again. Took day off from work and faced disappointment.

Thanks to Peter and his mechanic for their honesty diagnosing my car's system for a possible airbag problem. It turned out everything was working perfectly, I just didn't understand the icon/symbols on the dashboard! I've always brought my car to Peter and will continue to do so. He and his mechanics are awesome!!

This location for Speedy Auto has always been great for me. Their prices have always been fair and they're quick and do a great job. I also really appreciate them for the little things like helping me change my headlight and filling my tires with a little air when they noticed they were low. My go-to auto shop!

The only place I will take my vehicle to be worked on. Peter will greet you with a smile. Very friendly and knowledgeable man. Employee's are all very friendly. They will give you honest estimates for repairs without any 'up sale' pushing and will only do the work you request or approve.

We have moved from Halifax to Kingston since few month ago, and it was my first experience at speedy Gardiner RD. on April 24, 2017 Although my two sons have had very good experience at this speedy. I am so satisfied, excellent job, nice management and lovely staff. Really I recommend

my family has been going to speedy for over a decade because of their care and attention to detail. Peter the owner is very kind and talks to everyone like a friend. he helps when he can and gets the job done! the crew there always does a great job!

Truly the most respectful and helpful, honest mechanic and service I can imagine. Been going for years and am always stunned by how great I feel about the work they’ve done and the price I paid. HIGHLY recommended. They fixed my tire in 20 minutes!

My "go too" garage for all regular maintenance. Much better prices than the dealerships. All Speedy's are not equal. This one is exceptional, run by the franchise owner Peter whom treats the customers as valued and enjoys conversing with them.

Went in to see if they could repair my flat tire. Jamie called me within an hour to let me know it would need replacing and was very honest about the quality of my remaining tires, telling me only two could be replaced right now. She

My converter fell off my car and despite not having an appointment and them warning me they'd have to try and squeeze me in they phoned me back within an hour to tell me the issue and had it fixed shortly after. Great and fast work.

Came here after a bad experience at one of the other nearby workshops. Such a big difference. Professional top notch work, fair prices and peter (I think he's the owner) is empathetic and understanding. I'm glad I found this place.

Peter and his crew were so helpful and courteous towards me when I recently took my car in for work. They were honest and upfront about everything I needed for a safe ride. 12/10 would recommend these guys! Thanks for everything !

I used to go to Costco for my oil changes, but have been going to Speedy now instead. My car uses synthetic oil, and their prices are reasonable. Also can easily book my car in for an appointment, which is very handy time saver.

The best and most honest mechanic I've ever been to. My entire family brings their cars to this Speedy as we are always taken care of and Peter at Speedy runs the most trustworthy mechanic shop in Kingston. His ratings don't lie

I have nothing but good things to say about Peter and his team. They are honest ,very welcoming and really trustworthy. They will only do the job that need be done and in a very timely manner. I am glad I found them! Thank you!

I would highly recomend speedy to anyone. Took my vehicle to them for the first time and was very impressed with the quality of service i recieved. Will be returning to then for more work on my car very soon

The most honest, trustworthy and fair mechanic around. Peter, Jamie and team consistently exceed expectations. I would give them 6 stars if possible. I wouldn’t take my cars to anyone else

Came here to have my muffler changed. Went above and beyond when the 1st muffler was defective and had to have it changed out. Will definitely be back. Awesome staff …

Love the guys, they are so friendly and honest. Service is great and speedy. They will not try to sell you unnecessary repairs. Have been going for years and definitely recommend them.

Excellent shop! They were able to help us out in a pinch with an alternator replacement for our crew out of town. I Would certainly recommend their services! Thanks Again.

Top shelf service & very reasonably priced. I have always been happy with the service at this location. They are mechanics you can trust and that doesn't happen to often!

Very impressed every time I have service done. Accommodating, friendly and honest. I can't stress enough how refreshing it is to do business with a place you can trust.

Best price in town for a tire patch. There were also kind enough to swap my spare off for me and get me back on the road in a timely fashion. Highly recommend

Quote..only...best quote... I'll be back Feb 6, had exhaust work, cost as per quote....friendly staff, efficient service. Recommend highly thx …

Always a positive experience dealing with Peter and Anthony. They know cars. They only fix what needs fixing , been doing business with Peter over 30 yrs

Great service. I always seem to need their services in an urgent or time constraints manner and they always provide quick and reasonably priced service

Peter and his team are courteous, quick, and reliable. More importantly, they are honest. If you need your car looked at, this is the place to go.

The owner is very nice. He is very easy-going with the price. I've been there for small maintenance with my vehicle without labor fees twice.

Friendly people, handy to my home and very responsive to my needs. Work is usually well done and notably cheaper than a car dealer's service.

Owner Pete is fantastic. Assistant Jamie is fantastic. All the mechanics I've met over the years are good folk. percent recommend …

If you need work done on your car make sure you take it to Peter first. Great service at a fair price. Can't ask for me than that.

I have been bringing vehicles to Peter and his team for over 20 years. I’ve never been dissatisfied. The work is always reliable.

Peter and the gang at Speedy Auto Service on Gardiners Road are extremely knowledgeable, and very honest. Would highly recommend!

Faster and more affordable than I expected. They were extremely friendly and not condescending. Excellent customer service.

They used cheap steel for the exhaust work i had done didnt even last 3 years exhaust as already rotted off from rust

Thank you Peter, Anthony and crew for helping me pass my drive clean test. Always excellent service and great prices!

Everyone that I have sent to Speedy have been repeat customers ever since. Very trustworthy and extremely reasonable.

by far the best mechanics and best service very knowledgable Peter at the desk with all question you got about cars.

Very nice garage. They try to help everyone to give the service. Good work and reasonable cost. Very nice people.

Peter and his staff are phenomenal. I first met Peter through my husband and never looked back. Excellent service

Peter has been super helpful with purchasing summer rims and winter tires. Great service. Highly recommend!!!

I purchased tires there and while doing so learned a lot about tires and specifically what I was looking for

Finally found a shop I trust! A friend recommended this Speedy to me and I'm glad I took his advice.

Friendly super helpful staff and honest I never feel like I am paying for something I dont need

Great customer service and always happy with the exceptional job they do on our truck and car.

Best people in town, will always come back, see you Monday Pete, buick needs a brake line

I like bringing my vehicles to Peter at Speedy. He runs a very honest and fair business.

Told would be 2 weeks ar.least for exhaust work went to midas for same day

Peter runs the most trustworthy shop. Will continue to bring my car here.

Amazing customer service. Peter knows his stuff and is a very nice dude.

Always happy with service and staff. No unnessesary work. Great folks.

Always great service, honest clear recommendations, fair pricing.

They provide friendly customer service with competitive pricing.

Quick and reliable service. Peter and guys are just wonderful.

Employees were very friendly and helpful. Service was quick

Emailed them twice for a quote and got no responses

Always great customer service and friendly people!

Always amazing service here. Very friendly staff

Love it , honest, trustworthy and professional.

Great service Friendly staff Reasonable prices

Always love the people there in the atmosphere

Had new brakes installed today back and front

Peter and staff are AWESOME!! Great service.

Took my car in and was great service. Thanks

It's always a pleasure to bring my car here

Professional and excellent people services

Very professional very easy to deal with

Good service, dependable mechanics.

Very friendly customer service.

Great service, friendly staff.

Excellent service. Courteous.

Very friendly and efficient.

Lovely and reliable service.

Fast and friendly service

Always the best service!

Great customer service!

Very fair at their work

Quick friendly service.

Fast no hassle service

Always GREAT Service

Best experience ever