I came here on May 5 it was slow and the employees were real friendly. So I was looking for wound medicine for my nephew's dog and I can't remember the name of the employee that helped me find it. The check out process was quick and some if the shelves were empty due to the shipping situations that are occurring but that was expected.

Looking for Bitter Apple biting knawing deterrent. Biggest problem was how to reach Petco. VIA cs at Stoney Station gave great directions. Inside store was pet heaven. Name it they got it. No Bitter Apple but Bitter Yuk close enough. Bought some holiday tennis balls for pet. Fabulous visit. Pleasant atmosphere and cutest pets.

The prices are ridiculous, these people are terrible...they take advantage of the fact that people love their pets...really one parakeet goes for $40!!! The poor animals there look SICK this was so sad. This is my fault because several friends had told me they had extremely high prices!!!

I love this store! Every time I go in, I’m always greeted with a smile and a “welcome to Petco”. Very friendly staff, very helpful and knowledgeable. Go for my dogs and cats, but enjoy looking at everything they have there. Prices are very comparable to other stores!

Took my puppy Blondie to Petco for the very first time, and she loved it! Everyone was petting her and she got her first collar and leash, (and a toy for her good behavior). Workers were very friendly and store was super clean. She knocked out once we got home.

If it was the date I went with my dog to get groom, Your cashier groomer don't know how to follow instructions, ending grabbing my dog Haehae from her back leg dragging her towards her my dog was so terrified, I ended not getting any grooming service.

Love this place! Shout out at a wonderful lady Ms. Susie, who not only helped me fin but taught me how to do clean the filter stand .... save me money and time! Give this lady a raise she went out of her way for me and was super professional

Yesterday was my Piggy’s first appointment and our experience exceeded expectations. We were greeted by Dez who was very friendly and helpful. Bethany was the technician that serviced us and her service was the absolute best service I have

I took my dog to get groomed at this location several times. My dog has been groomed and has never had any issues. Today, I had a grooming appointment for early in the morning and it already looked packed with so many dogs at 10 AM. My dog

Let me first start off saying Cindy in the grooming department is amazing!! If you have a poodle she is knowledgeable in the breed. I’m new to the breed and she gave me a few tips on what I should do with my specific breed. When I got our

The store is great, however when you are waiting in a long line and an employee helps the people behind you (because they are friends) get their online order before the customer (who is also just picking up an online order) who is next is

The associate was very helpful and knowledgeable on helping me find some good for my puppy. Also Lisa P my Romeo's groomer is nice amazing and gentle. She's caring and understanding towards my fur-baby. Thank you Lisa P. For ALL THAT YOU

I don’t normally write reviews but on 5/26 i went in to Purchase four 40 pound litter for my cats. I asked 2 of the employees if they had any carts which they only had 3 but were all being used. Which i totally understand because of the

If you love your pet do not take them here!! The workers are extremely stuck up and don’t care about you or your pets. I got eye rolls from the first lady trying to help me and as I was pulling out my paperwork she walked away and never

Bought 2 cat carriers. Being a disabled Vietnam vet with PTSD and major depression I was unable to put them together. A very kind employee put them together for me. After watching her I realized that I would have been unable to put them

Revisited this store today. It was a disappointing experience. The store was super busy. Lots of customers in line and only one register open for sales. Two registers for grooming. While I was standing in line to check-out a worker was

Employees were so helpful and kind. It was my puppies first time shopping and she loved all the attention she recieved from caring and knowledgeable staff. Look foward to taking her again in the near future. Thanks from puppy Daphne!

I’ve been a customer from Petco on SE military Dr and I have nothing bad to say. They always respect my appointments, charge me what needs to be charge for grooming and bath for my dog and also very good attitude towards customers.

The Petco staff goes an excellent job in providing the necessary information on a pet product to make an informed decision. The staff also makes you aware of the return policy in case the product does not meet your pet's needs.

We ❤ that they treat our fur babies with extra care, respect, and love. Our pups always let us know through their actions how they were treated. We met Jordan a long while back and he has been our pugs groomer/stylist since

Overpriced and unhelpful staffing. The employees were more concerned with stocking than assisting anyone.Customers were wondering around aimlessly because we couldn't find help. Walked out feeling as if I wasted my time.

Usually a pretty decent experience but they are always short staffed. Decent selection and mostly fairly priced on a good amount of items in the store. Clearance sections are always full of great finds.

We asked for YEARS for Petco to locate a store in Southeast San Antonio and they have been non-stop busy since they did! Every one of the employees work here because they love animals and need a

Thank you, Dr. Richards and staff. First time visiting this location and felt at ease and cared. So much different than our previous hospital vets. Definitely recommend pet parents to visit.

Short staff. Cashier, Susie, was rude and had zero customer service skills. The only staff that actually has a smile on their faces are the people at the Vetco Total Care and the groomers.

The shopping cars have these big PVC pipes on them so they don't fit out the door. I had several large items to carry out and I had to figure out what to do to get them out to my vehicle.

Called so they can help me on some details, for my cat's diet food needs. And they hung up. Call back, describe again what I needed, and they hung up on me again.

10/14 update I’m updating review since last visit. Store/cages were very clean. Animals were health. My kids enjoyed all the

Purchased my little Betta fish there as well as his Fluval Chi tank. The employee who helped us was outstanding.

I’ve never had a bad experience at this location! The service is great and the associates are awesome!

Our dog is in training classes. Great teacher! Plus, the other workers are so friendly and helpful.

Absolutely horrific experience! Came to groom my GERMAN SHEPARD and waited in line for 20 minutes

Decent. Some of the cashiers there have attitude problems but it's relatively clean when we go.

Gabe was a great groomer and Maggie Mae loved her grooming time with him.

Employees were really helpful and show genuine interest in our furbabies.

Staff was great. Helped me find everything I needed for my hedgehog.

Store needs to do better. 1. Never any pre-bagged crickets.

Great store. Always clean and well stocked. I'll be back!

Busy, picked up an online order. Pretty easy transaction.

Gabe and the groomers did a fantastic job on my dog.