Pets Legend

76 reviews

861 Princes Hwy, Springvale VIC 3171, Australia

www.petslegend.com.au

+61467800900

About

Pets Legend is a Pet supply store located at 861 Princes Hwy, Springvale VIC 3171, Australia. It has received 76 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday10AM-7PM
Tuesday10AM-7PM
Wednesday10AM-7PM
Thursday10AM-7PM
Friday2-5PM
Saturday10AM-7PM
Sunday10AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Pets Legend: 861 Princes Hwy, Springvale VIC 3171, Australia

  • Pets Legend has 4.7 stars from 76 reviews

  • Pet supply store

  • "Lovely small store with great customer service by the 2 owners"

    "Shocking"

    "I live in Ashburton but I go to glen waverley for my dogs' supply every month for over 2 years"

    "SUPPORT THESE GUYS! :) Don't let location or appearance fool you"

    "Literally the BEST pet shop in Melbourne!! I was looking for physical pet store since I was sooo tired of how slow PetCircle delivery is and luckily found Pet Legend and I have found my true place to go! The store is big, clean with good range of products and good price, service is very friendly and staff is very helpful and caring, advise everything I need for my cat"

Reviews

  • Alan Lim

Lovely small store with great customer service by the 2 owners. They were even kind enough to let me in before their official opening hours. Excellent customer service when you ask for it as they explained several dog brushes and their uses very well to an uninformed person like me. Even let me measure dog coats to ensure proper fitting and clearance. I wish their website would show stock on their items, but understandable how it can be difficult for a small business to setup things that larger stores can. At the very least we can call them during store hours to check for stock (the old fashioned way). 5/5 Will buy from there again.

  • P

Shocking. I called today 17/08/17 for a price on a 4kg bag of Royal Canin Intense Hairball for cats and I was informed they were in stock and a price of $48.00. When another pet store called to check the price they were told it was $60.00. Price matching is part of retail business. Either they lied to me, or to the pet store who called them. Either way it's disgusting and dishonest behaviour. I'm glad the pet store called them, I would have gone out there and been charged $60.00 instead of the stated $48.00! Disgraceful behaviour. I'd give a minus score of I could.

  • TopRock

I live in Ashburton but I go to glen waverley for my dogs' supply every month for over 2 years. Just because the owners brothers(still can't indentify them now :( ) are nice and honest ppl. They record every customer's details carefully who bought Hills or RC dog foods so they can inform you once you have bought enough for rewards. And every time if I bought 2 x 15 kg dog foods, one of them would use their own trolley to help me take them to my vehicle. And I believe that other customers would feel the same if they really shopped there.

  • Scott

SUPPORT THESE GUYS! :) Don't let location or appearance fool you. We have been buying from these guys for over 10 years (way back when they were in a small shop in Glen Waverley) They offer a frequent buyer/rewards program and have always been very helpful and generous ,and always giving good customer service. We have purchased food and products for our cats, dog, fish, guinea pigs and rabbit over the years. Certainly worth using over the big brand stores that charge more and often offer less.

  • Dieu Linh Truong

Literally the BEST pet shop in Melbourne!! I was looking for physical pet store since I was sooo tired of how slow PetCircle delivery is and luckily found Pet Legend and I have found my true place to go! The store is big, clean with good range of products and good price, service is very friendly and staff is very helpful and caring, advise everything I need for my cat. I can feel the owner's dedication in pets, will definitely become regular customer from now on!

  • sam saw

Wonderful service from both brothers. Always helpful and diligent in recording my receipts for Hills Science dog food, so I can receive a discount voucher from the manufacturer when I reach a certain total amount of purchase. And their price for the dog food I buy is cheap, and on par with online suppliers. I am happy to shop at their new premises although a tad further away compared to their old address.

  • J H (justher)

Friendly and helpful service. Owner stopped stocking some brands of pet food when he gets negative reviews from his customers when they're fur babies gets sick which says a lot about his care of animals and not just about the money like those brands. The shop has most of basic things you'll need for your pets at a great price. Pretty happy and will be back

  • Carrie Boon

I have always bought my pet supplies from Pets Legend and I find them the best priced pet store so far. The brothers are such nice people and though I've been there for at least a good 5 years, I still couldnt tell whom is whom. Sad to see them leave Glen Waverley but I will definitely go where they next open up.

  • Monique Lewtas

I was interested in purchasing an item that was advertised on Pets Legend’s website, that stated they had this in stock and was available for pick up. I travelled over an hour to pick this item up, only to be told they didn’t have it. Absolute waste of time. Will not be returning.

  • Klair Fang

very nice pet shop. Lots of oxbow products and fantastic quality Oaten hay. A good choice for rat or bunny family, I've never seen such a full range of goods in a store. The service is also very good. Will come again !!!

  • Michele 'HemlokHex' White

Great pet supplies store. Nice people, great prices on pet toys (I was buying toys for my parrot). Heaps of lovely dog rugs and cat stuff, fantastic range of small foraging toys for rabbits, Guinea pigs et al.

  • Tuyet Wang

I have been shopping with them from when they were in Glen Waverley. They have excellent prices and a large range of stock accommodating cats, dogs and small animals. This is my go to place for pet supplies.

  • Kimberley Stone

I travel from Officer because they always have what I need and at a great price! They always beat the bigger pet stores when it comes to pricing. The staff are super friendly and helpful.

  • Fadi Sidaoui

Very nice neat place. Best customer service, very friendly gentlemen. Im getting all my pet stuff from here from now on. Very happy!!! Hope you guys support this store too!!!

  • Ashlee

My cats food is cheaper here than petbarn and they have a nice range of affordable toys, scratchers and more. Staff are so lovely and helpful and great at recommending.

  • Luke Vyner

Great little independent pet store definitely the best prices on most things, can't recommend enough, hope to see them get a big sign soon though can be hard to spot

  • Cam D

Have been a customer for the last 5-6 years, honestly can’t beat the prices and their friendly services, no where else in Melbourne compares. Thanks guys

  • mendy ravancho

Been buying my pet food from them, from Glen Waverley and drive to springvale now. Always helpful. Very competitive price …

  • Suzanne Joy Tan

Always a great experience here with knowledgeable owners and competitive prices (even better than online stores!). Highly recommended.

  • sabrina stardust

Such wonderful and genuine service. It really is a pleasure to shop here . Highly recommend !!! Best pet store in the South East.

  • Elcee

Amazing service from the owners. Just recently picked up a pupper and found this store to have the best prices and essentials.

  • Michael Grech-Cumbo (Zanda64's Channel)

Fantastic pet shop. Owner is extremely knowledgeable and helped me with a range of products. And his prices are cheap!

  • Christopher Atlas

Great prices and excellent service at all times. Also a good range of products with all the better brands in stock

  • Miranda Snowball

Excellent customer service and prices that are cheaper than online. Best pet shop around …

  • Thomas L

Best in the business. Prices are always better than the big shops and even better than online stores.

  • Emma Wright

Small and quiet but full of gold and quality brands staff were very friendly and knowledgeable too.

  • Josie Salas

Fantastic staff friendly paitent caring extremely helpful. I Kitty Litter from them all the time

  • Thien Nguyen

Convenient that this store closes at 7pm during the wk, I can drop by after work.

  • Shanika Dani

Amazing service! Really nice and provide great knowledge and help. 5 stars!

  • o b

been years customer great shop and service both brothers are nice people

  • Alice Cowley

Excellent service. Friendly and staff are patient with your enquiries.

  • Joan Jacqueline

Knowledgeable... good price, everything u need! Stocks good products!

  • Sean

Great selection of pet stuff. One stop shop for your animal needs.

  • Naveed Zanoon

Great stuff, took me by surprise. Has all the things you need

  • David Richards

I've been going here for years. Great service and friendly.

  • Daniel Turgoya

has most the food & supplies for rabbits and birds

  • S T

Great supplier of pet products. Friendly service

  • Kim Croft

Best prices friendly service. Well done guys!

  • Hayden Hood

Always friendly, helpful and honest service

  • Cmmpieters

My cat loved your creamy treats …

  • CmKiller (CMKiller)

Nice shop, great selection and prices

  • joe derose

Friendly service and very helpful ☺️

  • John Girvan

Always receive excellent service

  • Will

Friendly staff and very helpful

  • Daryl Borcena

Most affordable place for pets!

  • Marcus Ng

A local pet store with charm.

  • Sara Williams

Well priced. Nice people

  • Chanelle Solomons (Choc)

Cheap and local! …

  • Gal Newton

Owners are very helpful

  • Silvia Fan

Nice price and service

  • Richard park

Kind and helpful staff

  • Yana Yiannakopoulos

Lovely helpful owner

  • Jason Chen

Very Friendly.

  • Winston Li

Great service

  • Giselle G

niceeeeee

  • Monique Hartley
  • Greg H
  • Joseph Liu
  • kieran wu
  • Adrian Tan
  • H Teh
  • David Lee
  • Patrick Mckinnell
  • Jo Mangan
  • Nancy Nan
  • Herminio Canelas
  • Phillip Croft
  • Ritika Nadri
  • william ng
  • Vivienne Matthews
  • Shanthi Jayaweera
  • Donna Coster
  • Sangeeta Khemka
  • Chris Stevens
  • Ron Steinwall
  • Arian Najafi Yamchelo

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