What makes this particular store to be outstanding is the people who work there. Whenever I go to this shop, with whatever issues I have, everybody always do their best to help, solve problems and serve customers (and their pets) to get the best of the best! Right from the manager, down to the freshly employed newbies, they're all doing a remarkable job running this store in a nice, friendly, respectful and professional way. I love this store because they have amazing stuff members there, and that really makes a great difference in our lives! We're very lucky to have these people around Pakenham, and I just wanted to say; Thank you

Walked in and around the store TWICE with no help from staff, in fact a girl with green hair saw me and went instead to the back room? Another staff at the front was chatting on the phone for 5 min while I just stood there asking for help. Another lady came up behind me and noticed how awful the service was. We BOTH left. No wonder the environment of the store is in such a run down state. Nobody cares here!

Absolutely disgusting. Will never use again. The amount of times I drove to Pakenham in the last week, to specifically go to pet stock, after checking online they were open. And they were closed. Will never use again. (Driving from garfield because that store is worth the drive, but seriously if they can't convey online that they are closed, I'm done!)

Arrived at the store around 4pm to use the dog wash, was told by the lady at the counter that they close the wash after 4pm “hence why the lights are off” By this point I had my dog already secured. Mind you she said to another customer at the counter that she could use the dog wash. Is this seriously a rule?

The girls who served me were bubbly and accomodating, doted on my two dogs accompanying me, and took the time to guide me through their fancy pet ID tag engraving machine. Thanks so much for making it a pleasant and easy experience! (visited 11am Sat 23/09)

Love pet stock. Great range and the thing that makes it so great are all the friendly staff. The doggo play area is great for a rainy day and my two boxers love meeting new furiends there, the puppy school is fantastic also and helped out my youngest boy.

Visited today and entered to hear irritatingly loud music playing. Spent three minutes browsing before l left. Neither of the staff members offered assistance. I was the only shopper in the store. Not very impressive.

Very pooch friendly. My boy newly adopted was determined to shop lift everything in the store. The staff were very forgiving and helpfull with advice. Needless to say its now his favourite stop.

This store stocks a great range of quality pet products from great brand names. You can find all your pet care needs here. The staff are friendly and very helpful.

Great service always! Buy my two mature dogs Glow dry food & low fat kangaroo & potato rolls..Also bought a two dog 70% off bed the other day which my dogs love!

First time in store, not knowing where anything is. Staff asked if they could help with friendly atmosphere. In and out within 5 mins. Very professional.

As usual every thing I need Jo has and I walk in and out of the store happy. Wouldn't go anywhere else. So 6 paws from my Gus …

I love our local petstock, always friendly, helpful and knowledgeable. If ever an issue, they are quick to resolve the problem.

Pet owner one stop shop for all my pet needs. Vet clinic inside the shop. Earn Qantas frequent flyer points when I shop online.

I love shopping here for all of my pets! They’ve got pretty much everything I need and the staff are very friendly and helpful

I Goto pet stock for my cat supplies very good stuff I’m so glad they have qantas linked to earn points …

Friendly helpful staff. Adoption process really good. Huge variety of pet supplies.

Over priced, got the same item elsewhere for 3rd of the price

The dogs love it!! So much fun and such lovely staff!

very friendly and helpful staff