Pueblo Jewelers Diamond Gallery

243 reviews

Desert Sky Mall 7611 W Thomas Rd, Suite C008 Near Dillards, Phoenix, AZ 85033

pueblojewelersaz.com

+16238457338

About

Pueblo Jewelers Diamond Gallery is a Jewelry store located at Desert Sky Mall 7611 W Thomas Rd, Suite C008 Near Dillards, Phoenix, AZ 85033. It has received 243 reviews with an average rating of 4.6 stars.

Photos

Hours

Monday10AM-9PM
Tuesday11AM-6PM
Wednesday10AM-8PM
Thursday10AM-8PM
Friday10AM-8PM
Saturday10AM-8PM
Sunday10AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of Pueblo Jewelers Diamond Gallery: Desert Sky Mall 7611 W Thomas Rd, Suite C008 Near Dillards, Phoenix, AZ 85033

  • Pueblo Jewelers Diamond Gallery has 4.6 stars from 243 reviews

  • Jewelry store

  • "Hello, I never write reviews, but after the amazing experience i had at Pueblo Jewelers, it warranted one"

    "I have purchased many items from this store from quinceañera rings, mothers rings, necklaces bracelets earrings dating back to 2008 to current"

    "For every occasion and every event, Pueblo Jewelers Diamond Gallery has been the place for me"

    "I love my gold name plate so much I always get compliments of how pretty and shiny it is"

    "I was looking around the mall for my mother's Christmas gift"

Reviews

  • Esteban Ortega

Hello, I never write reviews, but after the amazing experience i had at Pueblo Jewelers, it warranted one. Pueblo Jewelers, and its employees (Steven Martinez and Jacky Martinez) helped me design the perfect necklace for my wife's Christmas gift. I went to 3 other jewelry stores in the mall, and none of them could help me out because they said, and I quote "We don't have the experience, nor do we do special orders". Not only did Steven and Jacky accommodate my wishes, they also were able to call the owner on the spot and give me a discount since we are so close to the holidays. These people are amazing, and if this isn't your first stop when looking for jewelry, you are going to regret it! Thank you Pueblo Jewelers, you are far and away the best.

  • Cory Roque

I have purchased many items from this store from quinceañera rings, mothers rings, necklaces bracelets earrings dating back to 2008 to current. I have regularly taken items in for cleaning and repair as recently as last week. I’ve never had an issue with any of the aforementioned actions or interactions with the staff. They have always been professional and polite and gone beyond expectations to make it right. I would highly recommend anyone thinking of purchasing items for loved ones to give them a chance to earn your business. I know I did and have never left feeling like I made a bad choice. I love the family owned and operated feeling of the store!!! Couldn’t recommend them any higher, if 10 stars were available they would get them all!!!

  • Johnny Freeman

For every occasion and every event, Pueblo Jewelers Diamond Gallery has been the place for me. I had an excellent experience with them again recently during the purchase of an engagement ring. From the first visit to the last follow up call confirming minor details, the management and team has been on point. They have always gone above and beyond while showing nothing but great customer service. I always feel comfortable recommending them to friends and family, and would not hesitate to do business with them again. All my questions were answered quickly and the product was beautiful. Thank you!!!

  • Joe & Lisa

I love my gold name plate so much I always get compliments of how pretty and shiny it is. Not only that Jackie has great customer service, she gave me reasonable price, very understanding of what I was looking for and now my mother went in wanting to purchase more so definitely my go to jewelry store always attentive. I had a little problem and I took in the necklace and they were able to fix same day even gave it extra shine so definitely recommend to go to this store ask for Jackie you will love the service and quality

  • maritza perez

I was looking around the mall for my mother's Christmas gift. Shopping is already stressful during Christmas but especially for jewelry. Everyone here is so friendly. They greeted me and did not make me feel pressured. Steven went above & beyond and helped me all the way through the process of the transaction. He was so understanding and pleasant. I am so pleased with Steve's service and this Jewelry store, I think I will be bringing my business here any time I need to make a jewelry purchase.

  • Ossman Enrique Padilla

I have to admit I was a little hesitant when I found them on the Web, but after my visit to their Desert Sky Mall location my whole perception changed. I was in the market looking for a diamond ring for my wife and I probably visited at least 6 jewelry stores before making a final decision. Two key aspects that influenced my decision were price and quality and Pueblo Jewelers had both. You will be surprise to see the huge variety of stones, prices and quality they offer. Great experience.

  • cambria family

Amazing place, i do not go to any other jewelers any more. There jewelery is like no other and amazing prices. I have bought a lot of great stuff there and have seen so many people be helped with respect and a no pressure buying experience. With that being said any one of the staff will give you that experience but I only deal with Aaron because he as always took care of me.. amazing buying experience every time ⭐ ⭐ ⭐⭐⭐

  • Jasen Cotto

Excellent experience from the moment you enter, I was helped by Aaron who overall was patient, and helpful when looking over his inventory of watches, he helps you look for what you need, and takes his time when helping you, afterwards they adjust the watch to your wrist size that same moment so you don't have to wait, or go somewhere else for it to be adjusted. Overall great store, and customer service.

  • Norma Ortega

Everyone was very professional and nice! I came into get my bracelet fixed and they did an exceptional job, and they polished it including 2 of my other bracelets I was wearing!I was very happy and grateful, I have worn these bracelets since I was 12 as my mother made them for me in Guadalajara. Thank you Pueblo Jewelers I will definitely recommend to everyone! Sincerely Norma Ortega

  • Stephanie Lisk

Jackie at Pueblo Jewelers did a phenomenal job!!! My wife and I went to her for our engagement and wedding bands and she also helped my wife pick out a one year anniversary ring!! She has amazing customer service, also so polite and is very attentive! We will be continuing going to Pueblo Jewelers and keeping them as our permanent jewelers all thanks to Jackie and her amazing service

  • Ruby Solorzano

Jackie and her father in law were amazing very helpful answered all my questions helped me figure out the right thickness i wanted for my jewelry. I love my necklace and bracelet, picking up the jewelry Jackie and Angel were very helpful trying on my pieces and giving advice. I definitely recommend going to them great people great service amazing experience

  • Angiie Casst

Excellent customer service, both Aaron and Eric helped me and my fiace find my perfect Bridal ser for our upcoming wedding. Couldn't be happier with my final selection ( such a hard choice they have a beautiful selection) financing and communication with them was super fast and easy. Thank you and your excellent team ! Angie & Tony

  • Adriana Velarde

Outstanding customer service, Jackie and Steven were wonderful in helping finding my perfect birthday gift! Their eye for perfection and listening to what you want makes them excellent at their profession! My heart necklace is classy and perfect. Looking for perfect jewelry visit Pueblo Jewelers! Highly recommended

  • Ina Shicoff

What a great experience. The whole ream was very helpful and knowledgeable. I was looking for a great gift for my boyfriend for Valentine's Day and they had some amazing tips and ideas after I explained his personality. I know he is going to love it, and they made the whole experience so easy.

  • Saleen Blunts

Very helpful and informative employees. Aaron really patient in taking the time to explain all options for us so we could understand and pick the one that best fits currency budget and gave us the best price! Also can get any jewelry cleaned for free at any time! Highly recommend them!

  • Kimberly Beckwith

I love that it is not a high pressure sale approach. With so many beautiful pieces of jewelry to choose from, I think that truly was the only hard decision. I love the knowledge the homie Cholofit has when helping me pick out a beautiful piece of jewelry that I will treasure forever.

  • Ceira Leon

The employees here are so kind and welcoming. Aaron went out of his way to help me find the nicest chain for the best price. I was very surprised that they allowed me to open a credit account and helped me do it so quickly. I will definitely be buying my jewelry here from now on

  • Jessica Pichardo

I bought a ring here. They were nice when i was looking for the ring but when i went to go get the free cleaning the guy i spoke with was super rude, im an adult and dont need people speaking to me the way he did. Wont be shopping here anymore. Super unprofessional.

  • Jamie Humphrey

Always a pleasure visiting this location. They present themselves professionally, respectfully they always provide great customer service each and every time we come in. Aaron had been awesome! We will definitely be back. Thank you Aaron and staff..

  • samantha rosa

Jackie was fantastic. She helped me as soon as I walked in and helped me find the perfect chain and pendant for my boyfriend for xmas. She was super friendly and helped me get approved fast. I will recommend her and will definitely come back!

  • Perfectly Imperfecta

My husband and I came in the store and was kindly greeted by Mary. She was very helpful and efficient with what we came in looking for. We also received a generous gift for purchasing in this store. We left very happy and we will definitely

  • Millie Estrella-Holtzen

I am sorry to say I would not recommend this place to get your ring fitted or a stone placed. The main reason my fiancée chose to go here is they were the only ones who had a jeweler on the specific weekday he needed to go. The jeweler who

  • Alexandria Christine Partida

Steven is an absolutely phenomenal manager. After an unfavorable experience in store with an associate, he made sure that our customer needs were met. A few weeks after, a diamond fell out of the setting (likely due to the ring re-sizing,

  • Breanna M

My fiancé purchased this beautiful White Gold with a touch of Rose Gold engagement ring here! When we started looking for a wedding bands, I wanted to visit other jewelry store locations and had a vision that i couldn’t find anywhere, all

  • Delilah Tineo

I am so disappointed. I bought a ring and sent it to get sized. I even made it easier for them and picked up the ring at their AZ mills mall so that the manager doesn’t have to dive it back to the 75th Ave store. And the ring was sized

  • Niles Mitchell

This place was a horibel place to walk in the manger had such a attitude becusse I dident want too pay 12,500 for a braclet that was worth about 2800 and start cursing at me and ssaying that i cant afford and i had a pocket full of 100

  • nishon1983

The absolute BEST jeweler in Arizona hands down!!! The GM and all of the staff are very personable and willing to exceed customers' expectations! I will be back many many times and will NOT support any other jewelry store in AZ! :)

  • Vanessa Vera

WORST JEWELRY STORE EVER. Please don’t waste your time nor money with them. No wonder they don’t allow return. My $1500 gold hoops changed colors after 1 month of having them and they wouldn’t let me return or exchange them either.

  • porky martinez

We received excellent service from Paola and Steven! They were fast, friendly, and helped my wife and I pick out rings that fit us perfectly! I highly recommend this jewelry store and will be back again if we decide to upgrade.

  • Lanette Murillo

I took my wedding ring to Jackie to get to serviced and plated. She always come through to meet my expectations not only with customer service, also time quoted and quality of work. Thank you Jackie, keep up the great service.

  • James Chavira

I’m very happy with my purchase. Paola was very Professional and very helpful with my purchase. I will highly recommend her service to anyone that wants to buy any jewelry. Thank You guys at Pueblo Jewelers Diamond.

  • Rae

Thank you to Steven and Jackie for assisting my husband with my anniversary gift! Its beautiful! Need gifts for a birthday, a anniversary or an engagement go see the experts at Pueblo Jewelers! Highly recommend.

  • Sheyla Guzmán

We had a great experience with buying our ring! Thank you so much Steven, we really appreciate your help! Also, thanks for the bottle that was given to us to celebrate ! Highly recommend him & this place. …

  • Dr. Patrick Battillo

Aaron and the team here were exceptional. Their level of customer service, support in assisting to find the perfect piece of jewelry and no pressure approach made the experience great! I highly recommend them.

  • Maxine Schumann

Paola helped me out and was very attentive. She was very straight forward when it came to pricing and made it easy for me to choose for some Christmas presents. Highly recommended when trying to buy jewelry.

  • MKJ

Great customer service very knowledgeable about the product it was a great experience Considering I don't care for jewelry stores and the price was exceptional.Beautiful pieces and beautiful people.

  • David Curiel

I've been a customer for several years. The experience and customer service is top notch. The deals are phenomenal and worth it. Thank you Steven for making my shopping experience one to remember.

  • Kevin Gaytan

I had a good experience here in Pueblo Jewelers. I had Aaron help me out with a broke chain I had. He was able to fix my chain perfectly n fast too. Differently some good customer service here.

  • Veronica Reyes

This place was amazing. Aaron was super helpful and provided a lot of info regarding the questions we had. We are extremely satisfied with our purchase and the price of the chain we bought! :)

  • Cecilia B

I needed help buying a birthday gift for my brother and Esmeralda made it so easy! She helped me pick out a nice necklace and was very patient. Would definitely recommend shopping here.

  • Dr. Cyril Butler

Wow, Lilly, William, and Steph were amazing. They all treated me and my wife like family. Pueblo jewelry selection was awesome. We will definitely be visiting this store again.

  • will pell

Marry was excellent! She gave me a great deal on a chain and service was great. They really work with your budget. I’d recommend them to anyone who wants jewelry!

  • LSG ANT

I had called with a question over the phone and spoke with jackie, she was a great help with everything and ended getting exactly what I wanted thanks to her.

  • Ariana Grado

Steven Martinez was the manger and he was super helpful, he had a very good attitude the whole time, and was very patient overall great service from them

  • Gods Gift

One of the best customer service ever experienced , thanks for the warm welcoming to Aaron and the Pueblo jewelry team.Godbless you all in Jesus name

  • laura ibal

Love this place, they are vey nice and helpful. We come here all the time to get our jewelry. They also have great deals, highly recommended.

  • Kiarra Flores

William did such an amazing job helping me get a piece for my fiance, I definitely recommend you come check him out at desert sky mall!!!

  • Julia Smith-Dorsey

Superb company Maria was a great help. She knew her jewelry and the company is fantastic. This is my first time using this company.

  • Gerardo Solano

Best jewelry store in town best prices and great service . I got all my jewelry from Steven from Rolex,rings and chains.

  • maricela Garcia

Amazing customer service, I bought my rings and my parents rings here and had an amazing experience both times.

  • Esmeralda “Mangle fnaf girl” Hernandez

I adore the customer service and the process is nice and easy for me and my family can get beautiful jewelry.

  • Parrish Allen

Great employees, very helpful and knowledgeable! I will definitely continue to shop here!!

  • Cinthia A. Hernandez

they were super fast & answered all my questions!! gracias a william por sus servicios:)

  • Jose Chavez

Amazing Customer service , just keep coming back... Best Deal and they take care of you

  • Claudia Herrera Martinez

Mary, AMAZING customer service!! My boyfriend left super satisfied with his pendant

  • David Campos

Alexia is the best sealer if you need help finding the perfect ring for your girl

  • Johnny Rosales

Daniela and Jackie were very helpful and nice. I appreciate there hard work.

  • cesar retana

Had a great experience William was very helpful thank you for all your help.

  • Miguel Garcia

Great service , Great jewelry and Great prices in DSky ! Check em out

  • Pedro Aguilar

Very nice setup, enjoyed looking at the jewelry as I walked by

  • Vanessa Ybarra

Excellent costumer service, Beautiful jewelry, Great prices!

  • Hector Sandoval

I had a great experience. Costumer service was excellent.

  • caroline mills

Jackie and Steven were amazing thank you for your help !

  • Isaak Coria

Daniela and William were great assisting me today!

  • Paul Leyvas

Best jewelry location in Arizona hands down !!

  • Peter Matuz

Very happy with the service and with the gift

  • James Thomas

Great customer service amazing people

  • Jesus Lozano

Daniela and natty were very patient

  • Jorge Garcia

Great jewelry awesome service

  • Jason Pino

Awesome service. Great staff

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