Randalls of Lane Cove

47 reviews

41 Burns Bay Rd, Lane Cove NSW 2066, Australia

www.randallsautoservice.com.au

+61294270866

About

Randalls of Lane Cove is a Auto repair shop located at 41 Burns Bay Rd, Lane Cove NSW 2066, Australia. It has received 47 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday7AM-3PM
Tuesday7AM-3PM
WednesdayClosed
ThursdayClosed
Friday7AM-3PM
Saturday7AM-3PM
Sunday7AM-3PM

F.A.Q

Frequently Asked Questions

  • The address of Randalls of Lane Cove: 41 Burns Bay Rd, Lane Cove NSW 2066, Australia

  • Randalls of Lane Cove has 4.5 stars from 47 reviews

  • Auto repair shop

  • "Couldn’t recommend more highly !! Exceptional service! Very compassionate! I live about an hour away and had broken down five minutes away from Randall’s"

    "Had called them asking if I could bring me car in to fix a punctured tyre"

    "The easiest and most stress-free eSafety Check I've ever experienced"

    "Extremely poor service, when we booked in for our brake pads to be replaced, we specifically asked them not to machine the discs"

    "I researched reliable local mechanics to find somewhere to take my swift for a pink slip! Randalls was not only just around the corner but exactly that"

Reviews

  • tiana williams

Couldn’t recommend more highly !! Exceptional service! Very compassionate! I live about an hour away and had broken down five minutes away from Randall’s. I got my car towed to their shop but being a Sunday they were shut. Had to leave my car down the street and call them the next day to explain what happened. They happily pushed my car up the road and into their shop to attempt to get it fixed. Sadly my car was dead. RIP CAR. I made my way to their shop the next day to get it sold for scrap. Randall’s were so understanding and so helpful that even when I had to leave before the scrap guys got there they handled my situation professionally and kept me in the loop. In the future ( when I get a new car) I WILL make the hour commute to these guys to be my full time mechanic.

  • Dheeraj Arora

Had called them asking if I could bring me car in to fix a punctured tyre. Gone in but the guy said they "don't have time", but got the puncture made when I requested. He then handed me the tyre over and went "here you go, put it on yourself" and I was like "I can't put the tyre on myself - it's gonna take me forever. I'm happy to wait a bit." Only then did someone come after 10 minutes and put it on. I was taken aback by the unprofessional service. I took literally 2 minutes to fix the puncture - the least they could do is put the tyre back on.

  • Danielle B

The easiest and most stress-free eSafety Check I've ever experienced. These guys made the whole process run smoothly, with online booking, SMS reminder and - most of all - they were ready to go when I arrived in the morning, and finished the job in 20 minutes. I got to sit peacefully in the park to finish my breakfast and then my car was ready to go. It was even pointed in the right direction in the driveway so I didn't need to worry about turning around. I've never had a car check go this smoothly, and will definitely be returning next year

  • Michael Burgess

Extremely poor service, when we booked in for our brake pads to be replaced, we specifically asked them not to machine the discs. They quoted us $200 for the work. When I went to pick up the car they had machined the discs without letting us know and charged us an extra $150. When I questioned the charge the person at the counter said there wasn't anything they could now cause it'd already been done. I managed to get them to not charge me for the machining, but they charged me $250 for the brake pads, despite originally quoting us $200.

  • Lauren Ross

I researched reliable local mechanics to find somewhere to take my swift for a pink slip! Randalls was not only just around the corner but exactly that... a reliable local mechanic! I booked in easily online and was greeted with a friendly smile. I went across to the pharmacy and returned 15 minutes later to find my car had already been checked and was good to go. not often I walk away from a mechanic feeling positive.. but this place is a keeper

  • Joshua Kelley

Went in for thermostat replacement, refused to do because of LPG car. Did not seem competent, could nor offer any advice at all. Left me stranded with zero advice..... yea could be thermostat........What a loser, wouldn't fix, nor offer ANY Advice... thanks for being a Zero. A zero is being nice, as a mechanic? You were less than a zero, how do I score that?

  • Alex P

I recently bought a used car which annoyingly ended up being (almost) a lemon. Took it to Randalls and they did the most thorough inspection to identify then fix all the problems. Steve went over and above in his service and now the car runs perfectly. Paul was so professional and accommodating to all my questions and grievances. Thanks a lot guys!

  • Robert Khatchadourian

I went in asking for a blue slip for an older vehicle that required to be re-registered under the RMS Historic Vehicle scheme. Both Paul & his mechanic were quick to assist. They checked what they needed and had my blue slip done in no time. As promised, they called me when it was ready to be collected. Fast and reliable service. Thanks gents.....

  • Laura Highland

Went here for the first time just to get a Pink slip as it was recommended on In The Cove. I was extremely happy with the easy online booking process and the thorough and friendly service. I usually go to a large auto place in Chatswood for service/repairs and dread the experience. I will definitely take my car to Randall’s from now on!

  • Gabriel Ghazzaoui

Randalls is a great garage. Paul is always very attentions and the service is impeccable. If you are in the area don’t waste your time going elsewhere . From smash repairs to a service or even a pink slip , I will always come back! I definitely recommend it

  • Ken Wong

Highly recommend Randall's of Lane Cove. Paul and his team were helpful, knowledgeable, efficient and did a fantastic job in fixing up some accident damage to the back of my car. The back of the car looks new and it was done with a minimum of fuss.

  • Conor Guilfoyle

The ecu indicated a fault with one o2 sensor on my car. These guys reccommended changing all four sensors and quoted me 900 for the job. Bought part for less than 100 and just watched it being changed in 15 minutes. Watch out for these guys …

  • Emma Briggs

Fantastic service for my recent pink slip inspection. In and out in about 20 minutes, after they had accommodated me with little fuss when I brought my car in a full TWO days early for my appointment..... whoops. Thanks again Paul and Steve! :)

  • Camila Silva

Excellent car service. I did some months ago the pink slip and this time the regular service and always very professional, even a week after the service my car was making some strange noises, took it bag and no extra charge.

  • Gregor Jagelski

I drive from a different area in Sydney just to come here, mechanic is super helpful and honest. A sole business with a trusty hard working mechanic, unlike other larger franchises. 10/10 would recommend.

  • Pragun B

Had a great experience at Randalls... Steve the Mechanic was extremely thorough in his workmanship, explained any issues very clearly and did a great overall job! Will definitely be back! Great work guys.

  • Kim Liebenberg

We have always had fantastic service from Paul and his team at Randall’s. Throughout the years they have serviced our car many times. They are very reliable and trustworthy.

  • Going Grey

Called by today to ask about an e-safety check, car was taken in immediately and completed as promised in short order. Service was friendly and efficient.

  • Peter McCool

Work was completed much earlier than expected and my car looks brand new. The business is small but that makes the service friendly and personal.

  • Lance

Booked a pink slip online and came early - no issues. Done in 20 minutes. Great service! Will definitely come back for a mechanical service!

  • Guillaume Teillard

Very nice staff, taking the time to check our van without any appointment. They are professional and friendly, I recommend!!

  • Elaine McFadden

Always good, had my 3rd service done here, quick, professional & happy customer service is all thats needed!

  • Wen Xing Ho

Quick and easy. Booked online to get my pink slip done. Friendly service. Affordable. Highly recommend.

  • Jason F

Simple and honest work delivered here. Second time coming in. Hassle-free service for my VW.

  • Chris Millar

Great service, prompt replies and always has the customers interests at the forefront.

  • Marc Ring

Always great service & can get esafety checks done (when others can't do them)

  • David Yin

Excellent service all around ! Highly recommended for regular servicing !

  • Jamie Stanistreet

Had some panel beating required for my tractor bonnet , yes all good ,

  • Nathan Burland

Have been here a few times now...always friendly and great service!

  • Jeremy Lockhart

Good, honest and reliable service from Paul and the team.

  • Tim Alston

Great service and friendly people. Steve knows his stuff.

  • Grace Wang

Paul is the best! So kind, honest and trustworthy!

  • E. O.

Easy friendly service for pink slip. Thank you!

  • Peni Iredale

Great service quality work love your work guy's

  • Rachel Alexander

Great local mechanic. Does not mess you around.

  • DrWhat2

Always do a great job on our cars.

  • Thom Wood

Super Friendly and quality work!

  • attilia marcon

Good sharp, courteous service.

  • Jim Monaghan

Great price, awesome service

  • Ted Ginn

Unfriendly staff

  • Nicole Falleiro
  • Avery TF
  • Eddie Moore
  • Marco Li
  • Riley O'Connell
  • Mathieu Gardere
  • Raja Islam

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