Rocket Rooter Inc

104 reviews

545 B Academy Rd, Winnipeg, MB R2M 3C8, Canada

www.rocketrooter.ca

+12049600121

About

Rocket Rooter Inc is a Plumber located at 545 B Academy Rd, Winnipeg, MB R2M 3C8, Canada. It has received 104 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday6AM-12AM
Tuesday6AM-12AM
Wednesday6AM-12AM
Thursday6AM-12AM
Friday6AM-12AM
Saturday6AM-12AM
Sunday6AM-12AM

F.A.Q

Frequently Asked Questions

  • The address of Rocket Rooter Inc: 545 B Academy Rd, Winnipeg, MB R2M 3C8, Canada

  • Rocket Rooter Inc has 4.7 stars from 104 reviews

  • Plumber

  • "Even a small renovation can be stressful, but when is well managed, site kept clean, and work progresses then it becomes exciting"

    "I had some back up sewage one late Saturday evening and called Rocket Rooter Inc"

    "We have had Alex from Rocket Rooter to our house twice now to fix plugged drains"

    "Called at around 9am to find out when they would be able to come out and snake the main line"

    "I searched the web for an accredited Sewer Line Cleaning Company and it was recommended to look at the BBB for this particular business"

Reviews

  • Anna Rogiewicz

Even a small renovation can be stressful, but when is well managed, site kept clean, and work progresses then it becomes exciting. We have the complete bathroom renovated by Alex and his crew lately and we were pleased with their friendly attitude towards our requests and expectations, and overall with the work that has been done. Our house is rather old, so we were worried that unforeseen troubles might happen so it would slow down the reno and would affect our budget. Yep, it happened, but before we would have had a heart attack Alex come up with affordable solution. His crew resolved a challenging situation in regards to the installation of dimmable pot lights. Pluming was skilfully upgraded. The tiling was done with the artistic taste and precision. Everything was done professionally to the highest standard. We appreciated how Alex and his coworkers collaborated, understood our requests and were willing to give us great suggestions. House was clean during the renovation, work done in a timely fashion. We strongly recommend Alex and his company Rocket Rooter Inc. Anna and Greg

  • linelnm

I had some back up sewage one late Saturday evening and called Rocket Rooter Inc. The person on the phone was friendly and after listening to the symptoms I was experiencing and suggested the services needed. I asked if he could provide a quote and was reassured the rate for this particular service. This being Saturday and had never have called Rocket Rooter prior to this emergency I was expecting an extra charge, or weekend premium fee - but was super impressed to hear their policy on the price for this service to never change regardless the day or time. Within the half hour of the initial call, Randy was in the driveway!! Randy was friendly and very respectful. He was even thoughtful enough to take his shoes off as he came into the assess basement, I assured him that it was fine he left them on while he worked, but I was left super impressed that he would even go to that extent. Job was done fast, and clean. Randy recommend a maintenance schedule to avoid a bigger issue - id totally recommend Rocket Rooter to anyone and will be using them in the future.

  • Debbie McLeod

We have had Alex from Rocket Rooter to our house twice now to fix plugged drains. First it was the kitchen sink and then the bathtub. We got the very reasonable prices up front before the work was done, and at no time did he try to up sell us on anything we didn't want or need. There were no hidden costs. Service is very honest, fast, clean and efficient-everything was explained in terms we can understand. On both occasions we had other very minor plumbing issues which we mentioned to him, and he fixed them right away and only charged for materials used. We have recommended him to our neighbours and wouldn't hesitate to recommend his company to strangers. We're thinking of getting the old pipes replaced in our house and with the excellent work (and price) we have received we will probably without hesitation use Rocket Rooter. Don't be fooled by those large "franchised" companies when you can buy local and even save money. Look no further then Rocket Rooter! Thanks Alex. -Happy River Heights Customer

  • Jon F (JustJonnyB)

Called at around 9am to find out when they would be able to come out and snake the main line. ( needs to be done every so many years ) I was very happy to get an appointment same day later that afternoon. Received a call around 10.30am or so from them asking if they could come even earlier as they had finish another job sooner than expected. So was even happier to have them in sooner so I could continue with other things I needed to deal with. They were onsite within the time they said they would be, and were in and out within the hour. Main line cleared and the s*#t was flowing again like it should. Price was reasonable and the folks that came were professional and friendly. Would recommend them to anyone who needs assistance with their drains.

  • Brenda Hevenor

I searched the web for an accredited Sewer Line Cleaning Company and it was recommended to look at the BBB for this particular business. I emailed Alex and his response time to my inquiries were quick and professional. Booking time was also very quick. I had a terrible experience with the last cleaning company who had done this, leaving a terrible mess for us to clean up. Alex sent Randy to do the job and he was excellent. He covered what he felt was necessary to get the job done. He sent the snake line right to the city sewer line. He cleaned up excellently. I highly recommend Rocket Rooter Inc. for any work in this area and I highly recommend Randy for a job excellently done. Brenda

  • Maria M

Matt came out to do a rather big job. He worked quite some time, and I was still only charged what was quoted. I was so happy with the work, and the price was more than reasonable. A couple weeks later, I had a concern and they came out to make sure everything was ok. Double checked a few things and didn’t charge any extra. The guys that came out were very kind and really wanted to do the job right and took pride in what they did. I would recommend them to anyone!! August 4th, I had to call these guys again. Shaun came out to do the work and was fabulous, on time, very helpful and very considerate. I would recommend these guys any day!

  • Peter Boileau

I just wanted to pass along our thanks to John, who came out to our house today to clean the line, as we were getting water backup in our downstairs bathtub and the toilets were not flushing properly. It turns out our main line access is hidden somewhere in the basement, John could have left and said to call once we found it, but instead he stuck it out and found a way to get a line down there and get it unclogged. We really appreciate John's dedication to the job. So, just wanted to send this in to you and have John's hard work recognized, again we really appreciate his skill and experience in finding a way to help us out.

  • Stephen Lipic

I've called Rocket Rooter several times for services although I haven't been able to use them yet. Their prices are so much lower than competitors that they're booked solid at least a week ahead any given day. If you're planning a plumbing job then call ahead and book with Rocket Rooter. I'm always calling when there's an urgent need for servicing (main line clogged with roots, broken shower pipes) so I always go with someone offering immediate service. Still, the pricing is too good to pass up and I've heard friends and family get great service from Rocket Rooter.

  • Tamara Robertson

Alex did a renovation of my brothers bathroom while my brother was in hospital. He responded to questions or concerns quickly, only minor issues arose which were corrected immediately, and he and his workers were professional, courteous, and did the work well. We had zero worries the entire time the work was being done. We are very very happy with the result, and services provided, the trust we feel in Alex and Rocket Rooter and would not hesitate to refer him to anyone we know, or use this company again in the future. With many many thanks.

  • rick wishart

Within 40 minutes at 8pm the technician had arrived and got immediately to work. The grease plug was 20 ft beyond the basement clean out pipe. He did two separate passes with the mechanical snake and ensured the blockage was cleared. He was careful to protect the carpet while working and ran the sink to ensure the blockage was gone before packing up and resealing the cleanout. I was able to pay the $101 fee by credit card and have a one month warranty. We were very satisfied with the service.

  • Onotinikao

Had a sewer backup, so I called Rocket Rooter and left a message on a recommendation from a friend. They called me back within five minutes. We set an appointment, quoted me a price and done. The service man was on time, very friendly and efficient. My line was backed up very badly but he had it clear in moments. The price was also a lot less than what I was expecting it to be when I first made the call. I would highly recommend Rocket Rooter to anyone in need of their services. 5 stars.

  • Matthew Robinson

I called Rocket Rooter to fix my clogged kitchen sink based on the online reviews. Am I ever happy I did! While fixing a not so easy clog, a bigger problem was discovered that needed to be fixed right away. The issue had nothing to do with the service or any fault if Rocket Rooter Alex managed to squueze me in between appointments at 4PM on Friday so we could have water for the weekend The service was friendly and courteous and I highly recommend Rocket Rooter!

  • Matt de la Lande

These guys were there when they said did a unreal job in a 1/2 hour and the price was the best out there. Did what they said they would with confidence and a perfect out come. Called Roto-rooter and they were so overpriced for the same work. Their employee was embarrassed to tell me the price and my response was no way and he told me that we get that allot. You will not be disappointed they unclogged my kitchen drain that needed to go down 70 feet.

  • Barb M

Called this morning as I had a clogged drain in my laundry room, Alex said someone would be out by 1 p.m. Randy arrived on time (actually a little early, but even better), was polite, knowledgable and got the drain cleaned out and my laundry room back in working order in no time. I was impressed with the reasonable rates and the one month warranty on the work! Would absolutely recommend this company to anyone who is in need of a plumber.

  • Dionisia Roman-Osicki

I have been a Rocket Rooter customer for 4 years now and I have no intentions of changing plumbers. This time around Cole was the technician and I am very pleased with his ability to think on his feet. He pulled out around 9 feet of tree roots with a diameter of my arm. He was courteous and did the job in less than an hour. I highly recommend this company. As one reviewer said: come for the prices, stay for the great service.

  • Dean Schilling

After not having success with other companies, Rocket Rooter located our shower/tub leak and made our bathroom usable again. Matt the service plumber was intelligent and courteous. Even the bill was less than expected compared to what I already spent on other companies to not locate the water issue. Rocket Rooter company is top notch and will be called on again for any other plumbing work! Thank you.

  • f0rgg13

Noticed the main drain drain slow... Had a mini flood thanks to tree roots. I told them it's not a emergency and that they can come tomorrow. They came early than what they told me. I'm very thankful for them fixing my problem. I'm also glad they didn't charge two arms and a leg. Will use their services again in the future. Bonus part: I like how they put the price of bathroom reno's on the website.

  • Scott Chudley

Wow...we have nothing but great things to say about John at Rocket rooter. Professional and tidy on what turned out to be a little harder job of unclogging a kitchen sink than we had suspected! He worked very hard to solve our issue. Hopefully we won't have anymore plumbing issues...but if we do...Rocket Rooster will get the call. Oh and it was extremely affordable too!! Can't go wrong!!

  • Raymond Comeault

Contacted RR on Boxing Day and got an email response the same day. On the 27th, Steve came to our house, assessed the shower situation and a few hours later, everything was done to our great satisfaction. I can't say enough about how impressed I am with the service of Rocket Rooter. In this day and age, it is very hard to find such quality and prompt service. Thank you!!!!

  • r2 2d

Very good service. I called them emergency and asked them if they could come earlier than the appointment time. They came 2hrs earlier and un clogged our kitchen sink and fix our bathroom sink as well. The guy is very informative and knowledgeable on what he was doing + Theres a 1month warranty. Thank you rocket rooter will definitely recommend to family and friends.

  • Jaime

Called on Saturday reassured me Someone would be here on sunday 9 o'clock They were here 10 minutes earlier Greeted me good morning I got (name) say Which in my books he was a 10 out of 10 Unplug my line Cleaned up His area Was very knowledgeable And Very reasonable pricing this Company deserves a 5 out 5 star I will Definitely be using them again if need so

  • Chrissy F

Fast service and good prices. I called quite a few plumbers for soonest appointment and price quotes. A lot of companies quoted ridiculous prices for a simple job with no same day appointments. Rocket Rooter was able to arrive same day complete the job quickly and professionally. Price was very reasonable compared to some other companies. Highly recommend.

  • Jenna-Marie Tymko

Highly recommended! I sent an email requesting a service, they followed up immediately with a spot for the very next morning. David was professional and very knowledgeable. I also enjoyed having all the information like price estimates on the website when I started to do my research. I will definitely use this place again in the future, if needed.

  • D Desrosiers

We had complete renos done on 2 of our bathrooms. I am very pleased with how they turned out. Every one was very professional and I really appreciated how easy and stress free Alex made the whole process. Everyone was very nice and accommodating to my family's schedule. The bathrooms are beautiful and we are very happy with the whole experience.

  • Lyndon Froese

My pipe out to the sewer was plugged. I called a couple big name rooter companies first but then fortunately stumbled upon Rocket. They got here quickly. Excellent and surprisingly friendly customer service. Less than half the price of Mr. Rooter. And most importantly, the pipe is now clear. Come for the prices, stay for the great service.

  • Wendy Peck

I had my bathroom fixtures all replaced along with the old plumbing. I am 100% happy with everything. The work is great, the guys were professional and personable, and the price was reasonable, especially for the quality they delivered. I usually hate dealing with contractors. This whole transaction was a positive experience.

  • Michelle Olivson

We used Rocket Rooter (Alex) for our bathroom renovation and we are very pleased with the level of service, prompt response, and the contractor's reliability. They treated the project as it was their own house and continuously ensured we are 100% satisfied. Highly recommended, will use them on our next projects.

  • Amado Mendoza

I just want to commend your staff JOEL for a very efficient, professional job he just did (Clogged drain) at our home. He is so polite and well mannered person. Definitely, I will highly recommend Rocket Rooter to our friends not only less cost but comparable to those leading rooter company in Winnipeg. Amado

  • Myranda Bachewich

Very professional, explained scheduling, cost upfront. They were out within 24 hours and helpful accommodating everyone's schedule. Worker texted to keep me informed of work. Office followed up with a phone call to send invoice and etransfer pmt. All in all, great service, great work, professional and easy!!

  • Tyrel Smith

Needed a bathtub faucet repaired. They were an hour and twenty minutes late. The tech told me he was told the repair was for a bathroom sink, not a bathtub. He also said he was told I was a renter. I was never asked if I was renter or home owner. Too many things wrong with this company. Off my list for sure.

  • Nickel Nie

I called them on holiday, I was surprised that they came in my home in 30 mins, Randy is very very nice, he has very positive attitude and take care everything carefully. I highly recommend Randy to everyone. I got quality service with reasonable pricing. I will let every friend know their good service.

  • ryerockarola

Excellent service from Rocket Rooter. Randy was early, professional, courteous, determined the problem then agreed on a price which was held to after a long job. While it seems hard to find good service from good people that's not an issue with Randy. Thanks for the effort, much appreciated. Take care.

  • Jannelle Wiens

I called for help and two hours later Rocket Rooter was at my door. They were incredibly courteous, friendly and knowledgeable. It was done in no time flat! The price was wonderful and within my budget. I would call Rocket Rooter again in a heart beat!! Thank you Rocket Rooter!

  • Quinn M

Called to get expert to fix my bathroom sink that wouldn’t drain. Next morning they showed up, diagnosed it and had it running like new in half an hour. Awesome to deal with and very fair prices. Will definitely recommend to anyone needing drain service.

  • Tyler MacHutchon

I have been using their service for over 6 years now. The owner and his team are very professional and effective at what they do. They are also very reasonably priced compared to other competitors. I will continue using and I recommend these company!

  • Nadine D

Highly recommend Rocket Rooter. Friendly and the price was right. Andy from rocket rooter knew what he was doing and he made sure that are sewer water was going down and that everything was in good working order before he left. I will use them again.

  • Noriko Takahashi

I just wanna say thank you so much. Randy was knowledgeable, had a positive attitude and took care of my drain problem. To someone like me who does not know much about these problems, his skills, knowledge and attitude were very helpful. Thank you.

  • Doug Chase

Awesome experience, quick appointments, technician arrived on time, extremely helpful in answering all my questions and addressing any concerns I had. The price was much more affordable than the competition. I definitely recommend this company

  • Jeremy Thiessen

I had Rocket Rooter clean our main line as well as a kitchen line. Alex was very quick to reply to emails and the person he sent to the job (Randy) was very professional, honest, and a great worker. I would recommend Rocket Rooter to anyone.

  • Craig F

Put in request for service on a clogged kitchen sink friday evening, had someone here first thing following morning. Fixed it in no time at all. Paid half of what I was expecting and would have been fine with paying so very happy with that.

  • rocky buckmaster

Expert professional service and advice. Joe that came to do the job was a plumber. He kew exactly what to do to solve our problem. They were 1/2 the price of Roto Rooter who used a kid that really didn't have a grasp of what needed doing.

  • Brian Anderson

Just had Rocket Rooter out to fix a blockage in our kitchen sink.We recieved excellent service and a very low price.We would recomend this company to anybody with these plumbing problems.Promp and friendly service within 2 hrs of phoning.

  • Adriane Chvaicer

I can’t express how happy I am with Rocket Rooter. Knowledgeable, professionalism, positive attitude and very competitive price! Thank you so much for the great job and Custumer Service. I highly recommend Rocket Rooter!!! Great team!!!

  • Leon Be

What an amazing job. Quick, great prices and knowledge and feedback given to me. As a customer i liked the explanation of what was going on and how the work was done. Clean and professional. What more could you ask for?

  • Grant Rogerson

Had an appt for 3, Randy shows up at 1:30 and is done before 3. Yay, and not expensive either. Went further down the main drain than any one had before, so feeling good about it. Would call again in a second.

  • Marianne Jacob

I’ve use Rocket Rooter for all my plumbing problems. They are very honest and they don’t try to add on any more work. I find them reasonably priced and give me the price before they start the job

  • leo nard

Rocket Rooter/Bathroom Experts was fast, knowledgeable, flexible and very easy to work with. I will use them again at my home and my rental property and would definitely recommend them to others.

  • Alex

They were able to come same day I contacted them after a major storm. They were able to come 2 and a half hours earlier than expected which was fantastic and everything is fixed. Super happy.

  • Dennis Galante

Installed a dishwasher and water line, showed up on time as scheduled, very professional, efficient and very attentive to detail. Would not hesitate in recommending their services to anyone.

  • Douglas Warkentin

Dustin came (2.5 hours earlier than they said) and cleaned out our main sewer line. We have used Rocket Rooter before and will again. Super responsive and informative!

  • T Anthony

I was really impressed with the prompt service. The Company rep was professional in repairing our line blockage. The pricing was very fair as well. I would recommend!

  • susanne Boyd

I called this morning to have my drain cleaned in the kitchen and John was here by the afternoon. He was skilled, nice and took time to explain things to me. Thanks!

  • Trey Knutt

Came within 20 minutes of me calling on a Sunday! Sewer backed up again next day and they came out free of charge! Amazing service and wasn't very expensive either!

  • Kira Jackson

Called the company because our sewer was backed up and the plumber arrived in less than 30 minutes. Friendly, fast, good work and great price! Definitely recommend!

  • Graham McMillan

Helped clear out a main sewer line while I was not present - my tenant advised they were on time, quick and efficient. I'd use their services again in a heartbeat

  • Maria Buccini

We’ve used them twice. Once as an emergency and once as a preventative. Both experiences were good. Punctual, clean and quick. I would recommend them.

  • Jesse Baxter

Showed up early for call. Clear and direct of problem possibility and solutions. Didn't try to upsell services or add on extras. Fast and polite.

  • jay paguia

Fast service called alvin and he send randy to do the job. Very professional. Would definetly recommend you guys with my friends and family.

  • Denis Vandale

They removed our jet tub and installed a beautiful walk in shower. Did a great job. Highly recommend this company and their installers.

  • Adam T

Made it out on short notice and had the water draining in no time at all. Guy was friendly, fast, and knew what he was doing.

  • Karen Bodnar

Alex and his staff did an amazing job of our bathroom. Very friendly, efficient and courteous. Great job in a timely fashion

  • Jbri930

The young man who came to clear our drain was very knowledgeable, friendly and professional. Highly recommend this company.

  • Carla Kernested

Great experience with Rocket Rooter clearing my bathroom sink drain - Randy was friendly, knowledgeable and right on time!

  • Irina Kirman

We have been using the Rocket Rooter service multiple times. Always professional. Very quick response. Highly recommended!

  • Eveline D

Great service. Beautiful work done very professionally. Alex and Matt a big thank-you for my beautiful walkin shower

  • Christine K

Good service for less $ than that common one. Friendly and professional, did not try to sell us a bunch of extras.

  • A K

Super Fast and friendly. Was able to recover a broken cable left by another plumbing company. Highly recommend!

  • Thao Nguyen

We called at midnight. They showed up quick and got it fixed with an affordable price. Highly recommend

  • Andre Bond

Great prices, awesome service, friendly staff! Will definitely recommend you guys to anyone i know!

  • Robert Thorsteinson

These guys stand by their work. Excellent communication and service. Will definitely recommend.

  • Renee Agren

I am so happy with is small business company. The tech was so polite and he got the job done!

  • Carl

Quick response time. Professional employees. Fast/efficient work. Priced competitively.

  • Alice Klumper

Same day service and rapid fix of my problem. I would highly recommend them

  • Chad Smith

Fixed a clogged toilet in Dec 2019 and is already leaking 4 months later.

  • Aden Perezdetagle

Prompt and efficient. Great service , happy that we called them !!

  • Tyler Bergen

They unplugged a drain for me this morning. Fast and professional.

  • Mark Peyst

Professional , reliable , reasonable prices. Highly recommended !

  • Chris Liu

arrive late about 40 minutes, no tools and can not find problem.

  • claire taillefer

Great service. Punctual. Costs given prior main drain clearing.

  • Xing Huang

On time. Professional service. Fast respond. One of the best!!

  • Dave Rose

Excellent job, very professional and courteous.

  • Lori Browne

very good company..Helpful, knowledgable staff

  • Kole VE

Salom did a great job and did it pretty quick!

  • sheng panghulan

Thank you Randy for the excellent service.

  • Monique Van Osch

Friendly service. Very quick response.

  • Peter Henderson

Professional and efficient.

  • Yuxin Li

很好的水管工,回复迅速。

  • Oleksandr

Great job.

  • Bob Smart

Excellent

  • jim nicholson

Honest

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