Safeway Westhills Towne Centre is a Grocery store located at 200 Stewart Green SW, Calgary, AB T3H 3C8, Canada. It has received 732 reviews with an average rating of 4.2 stars.
Monday | 7AM-10PM |
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Tuesday | 7AM-10PM |
Wednesday | 7AM-10PM |
Thursday | 7AM-10PM |
Friday | 7AM-10PM |
Saturday | 7AM-10PM |
Sunday | 7AM-10PM |
The address of Safeway Westhills Towne Centre: 200 Stewart Green SW, Calgary, AB T3H 3C8, Canada
Safeway Westhills Towne Centre has 4.2 stars from 732 reviews
Grocery store
"If I could leave 0 stars I would"
"It is a Safeway"
"25%+ more expensive than other places with 75% less cashiers by the time you get to the front, how does that work"
"Good selection of products and prices are competitive, plus they have one of the better delis & bakeries that you'll find in most supermarkets"
"I really like the front end staff here , Lately they seem burnt out and tired and I just wanted to commend them in hopes that they see this post "
If I could leave 0 stars I would. We have been coming here every Sunday for the past year because it is the closest grocery store to us. Over the last few months we have wasted so much money because they never have anything fresh out. The meat we never find anything that doesn’t expire the next day, there is NEVER fresh bread that doesn’t go bad next day and in their fresh pre made section we have found so many things 2-3 days PAST it’s expiration date. Not only is their food never fresh the employees that work there are so slow, the older guy in the meat section is so rude and the cashiers act as if this is just a social thing and would rather be doing anything else than scanning your items through (mostly the older employees) The roof is also always leaking which can’t be good… From now on we will be going to literally any other grocery store because this one is so terrible.
It is a Safeway. If I have ever rated a Safeway above 3 stars I do not know what I was thinking. This Safeway is great. It has an awesome selection, one of the better Starbucks locations on the west side, and a non-creepy parking lot. But... it's a Safeway. I do not know what you expect. It's a Safeway. Do you get it yet? I got a shopping cart the last time I was there that had one broken wheel and went KATHUMPATHUMPA every two seconds that I was pushing at a rate of one second equals why the hell do you care. I did not expect anything more. Why? It's a Safeway. Sometimes the employees will look at what I am buying and do a double-take, and then look at me... with judgement. JUDGEMENT IN THEIR EYES. Is it any of their business what I do with all of this baby oil and creamed corn?! NO! But do I care? Also no. Why? Because it's a Safeway.
25%+ more expensive than other places with 75% less cashiers by the time you get to the front, how does that work. Premium prices at least justify equivalent or better service. Pretty demotivating showing up at the front with a full cart worth over $450 and one cashier and five other full carts, or self checkout for that amount of things which doesn't work well on the tiny scale. Tons of stock and counter people and no cashiers, that needs to be switched up. The few times I've been back for convenience I come in and look right away and if I see one or two cashiers I just leave right away and go somewhere else.
Good selection of products and prices are competitive, plus they have one of the better delis & bakeries that you'll find in most supermarkets. Store is clean and organized with prices clearly marked & sales prices regularly updated. Only negative to note is the occasional absence of staff in various departments, and occasional inattentiveness when present. They have a lot of duties to deal with other than serving customers, but this could still see some improvement in this area. I should note staff are always professional and courteous, which helps make up for occasionally having to wait for service.
I really like the front end staff here , Lately they seem burnt out and tired and I just wanted to commend them in hopes that they see this post . I can’t imagine working in a mask all day and you all still manage to smile and offer amazing customer service . I go out of my way to come to this Safeway simply because they have the best staff . Front end , customer service , meat , deli , and produce . ❤️❤️❤️ The small amounts of kindness you share during this time make a huge impact on us. I wish .. I REALLY REALLY wish there was a way to thank all of you.
Ok, so Safeway is Safeway. As someone that lives outside of the city and has a lesser known grocery store locally, it's like shopping with the big boys when I'm at Safeway. But that's not why I gave it 5 stars. The stars are for the flower department. I've ordered flowers to be delivered over the phone when I lived outside Canada, and still do. They're always fresh and beautiful arrangements. Koodos to the flower dept. Corporate office - Keep those people happy. They're doing a great job! It's been at least 15 years that I've been ordering there.
Always clean full and fresh. This a fairly quiet location. Rarely long lines. Great selection. One of the larger safeways in the area. They have a great selection of ready meals. They have a self serve take out bar with select chinese dishes. Variety of butcher selection as well. To be noted: this location is very slow after 5pm which means selection is low in the evening. They begin to clean up alot of the ready to go meals and fresh cut meats. This does mean there is a limited selection in the evening. Best to go in the afternoon.
This is our regular location for weekly grocery shopping. The store is a good size, with a wide inventory of products. They have a premade meal bar and an eating area in the store. The store is well-maintained and the staff are pleasant and helpful. A nice bonus, in addition to sale items, you can get cents-off your gasoline purchase at the Safeway gas station; anywhere up to 0.15 cents/litre, depending on your grocery purchase amount. With gasoline prices they way there are going right now, that is a nice bonus.
Local grocery store in the Westhills complex. Decent size along with a gas bar. Store is clean, organized, and each department well stocked. Has the full deli line up for lunch including soup, hot selections, sandwiches, salads and sandwiches made to order. The only thing worth noting is that the store has a different layout compared to many other locations so if you're not used to it you'll need to read the signs or ask an employee for assistance. All in all nothing to fault with this Safeway location.
I rarely shop at this location because it’s a bit far from my house. I stopped in one day and headed to the deli. The young gentleman Wyatt was extremely helpful. He recommended some delicious salami that I will 10000% be getting again. I ordered a lot of deli meats and salads and he served each with a smile on his face. I honestly have never had a better experience with a Safeway employee than I did with Wyatt. I’m not one to write reviews but I immediately knew he deserved one.
Manager Eric at westhills Safeway is a star! So helpful. The cashiers were just as nice. I bought a large turkey and was carrying it in a basket. One of the staff actually brought me a shopping cart when she saw me lugging the bird in a basket. Wow. And the caring is reflected in the customers they serve. I had no idea which turkey to buy, and a customer saw the look on my face and gave me a quick lesson on what to buy! That's the Christmas spirit that lives on in Calgary!
I walked into this store to get baby supplies for our child during March 2020 with a mask and gloves on and the cashier and old female accosted me saying that I'm scaring everyone and that I'm going to get everyone sick (I'm not sick just taking precautions) . She then refused to bag my groceries and started throwing my products aggressivly across the counter. This is absolutely unnecessary in a time when we are all trying to keep everyone safe.
This comment relates to the Pharmacy inside the Safeway Westhills: BEST pharmacy in Calgary. Erin (pharmacist) is amazing. She is able to multitask and we never wait long for anything. She always goes that extra mile to make us feel like a valuable customer. Staff is also very professional and prompt. THANK YOU Erin and all staff for your great service! We very much appreciate your efforts and service during these challenging times !!!
The selection is always great, store well organized and high quality products. The bakery is outstanding with terrific seasonal options, the florist is talented and a go-to for my floral needs, the manager is a young go getter that is always helpful and says hello and the deli amazing at accommodating shorter term requests and providing great quality and cost efficiency party options. My favorite Safeway in Calgary!
THE worst store ever, front end cashiers are all old, rude and unprofessional. Constantly whining about personal issues for customers to hear. Deli staff hardly understand what your asking for, also have seen some questionable food handling, and lack of washing hands after handling cash. Gross, avoid at all costs!! The German lady is angry and aggressive and God forbid don't ask her about her accent!!
Viarety, Viarety and oh, variety. This Safeway location in Calgary has to be the largest, cleanest and staffed with friendly employees. Lots of free parking with many handicap parking available. They have a store so well stocked and so big you might have to stop and ask someone where the checkout is because you got lost haha. This is a Safeway you will not mind traveling an extra 15km to go to.
This is my favorite Safeway in the entire city. The isles are always kept clean and organized, and I love the staff that work there. No matter what department you go into, they always have a smile on their faces and are willing to help and answer any questions. I love going to the Deli to have a fresh sandwich made up, the hot food to go is always consistently delicious. You guys are awesome!
Just got yelled at by the self check out supervisor because I moved tills without her permission Even accused me of not paying because I realized after scanning 2 items at the self check out that I couldn’t pay cash So I moved to a cashier and paid I was then yelled at by the self check out supervisor as I was leaving the store Not the best experience
Only this Safeway store has sushi store where they make their own sushi. Their sashimi piece is like 5 time thicker than any other sushi on the go restaurants like Market mall, it is worth of your money if you grab family pack on Saturday when they are having 11 bucks special. I would only come to this store whenever I crave for sushi, it's that good
One stop shopping they always have what you need,staff are so nice,need to know things they are right there.They all seem so,happy you can tell they love there jobs.Safeway great place to shop ps competitive prices to thank to there employes . O ya lots of parking handy cap also wheel chair accessable to ..no rush zone .like some places.Check it Out.
Great store to shop for me in the area. They now are trying to compete with the others around here. Very clean store, staffare very helpful. They carry the rye bread I only eat very good. The sales are out standing. Baked goods are fresh daily. They have the best bakers around here far as I'm concerned. Nice to have a coffee shop right in the store.
This is a nice Safeway, full of a variety of products and grocery items. The hot food area is very nice and the bakery has a lot of options. The biggest standout about Safeway compared to other grocery stores is how clean and organized the store is. Staff are always around stacking shelves, filling orders, and cleaning around.
Large grocery store with a pretty great selection of everything. Produce seems to be fresh and of a high quality. Store is clean and well organized. It's Safeway so the prices aren't exactly cheap but the employees I've interacted with have been friendly and the deli is decent so it's all good.
This is the best Safeway location. The store is large and is almost never crowded when I go, which is a huge plus because I hate people. Their produce and meat quality is better than other supermarkets I've been to, and the layout is far more intuitive and logical than the Sobeys in Strathcona.
Really solid variety of produce and other food items. Overall a lot of very healthy choices here and a large supply of Organic food if you are interested in that. The staff are generally helpful and nice and the building itself is quite large with a large array of food available for purchase.
I love the set up of this location, is very spacious and easy to maneuver through. It's nice to have a grocery store thathat makes social distancing so easy. The team members at this loca friention are all super friendly and very helpful. I'd definitely recommend this location to everyone
Wow such an improvement cleaner and organized.. staff was great for the most part. When I mentioned I was pleased with all the improvements I did feel attacked by the staff demanding more details as to why... if I hadn't had this awkward interaction I would have given 5 stars …
I like to come here. Very nice place and I always love to buy Prawns from the safeway. But, I couldnt find it from last couple of weeks....I am not sure if they don't keep it anymore?....Very much disappointed this time. Hopefully they will bring it back the Prawns.
After having lived in Canada for 8 months, airmiles were still a mystery to me. Cathy was the first cashier to help me get them and explain what they were. She went above and beyond saying she explain more features and help me credit recent purchases. Very nice service!
One of my favorite groceries store, this location is HUGE, plenty of selection, always clean, and great customer service.I used to go shop at the 37th St Safeway, but today I decided to come to Westhill and I'm blown away! Highly recommended this spot.
The store was perfectly OK My problem is with the default photo. It's not the right store front. It looks like corporate, or downtown..... whatever, it's not even close to the Westhills actual store front. Fix that, and then you get 5*
I am buying the panini sandwich for more than 3 years now and westhills is always my to go location as I live nearby. The Lady (Mei/Mel) who served me today morning was pissed from the beginning. She was about to finish making the sandwich
Ordered a birthday cake for my boyfriend...the staff asked if there were any nut allergies and was able to make a nut free birthday cake! It was absolutely delicious ! The icing was mouthwatering yummy. Thank you for the awesome job. …
Not a fan of this location. Store is dated, staff seem irritated, not helpful. Sucks the joy out of you walking through those doors. Prefer to visit co-op, superstore or the new save on foods in the area. More upto date with better staff
This Safeway in particular is busier than other location. Their produce is always fresh. It isn't the easiest Safeway to maneuver due it is size but customer service always makes up for that. wonderful staff members and always welcoming!
Never have a parking problem here huge lot , everything is well set up here grab group groceries gas a meal and movie with a stop at the library a few hundred yards from the Safeway store. Great friendly attentive staff as a bonus.
Saturday morning, 8:30am and no self check out counters are open. 4 people waiting in line with 1 single cashier. I don't come here at 8:30am on a Saturday to wait in line. You need to open the self check outs as soon as you open.
To hom my concern I bought a French style bread today and has been happening quite often so dry hard like a rock very crisp very crumble is like u by French bread for breadcrumbs I think for 2.29$ u should be able to better
This review is for Jacquie in the deli who is so friendly and a joy to chat with. I ordered a sandwich to be specially made and she was great about it. The sandwich was also delicious. Thank you, Jacquie, for making my day.
Good cheese selection for a local Safeway. Employees tend to chat about their work battles /issues in front of customers. So unprofessional, awkward and embarrassing. A few student aged employees however who are amazing.
Good store, not sure about bakery hours, every time I visit all feels from the day before. The store is not too visible from far, I haven't tried but notice that have great prices in gasat the gas station at the side
It’s decent as far as grocery stores go. Bit busy at times. And yes we are all impressed with cases of Coca Cola being used to build Santa’s cabin but if you really want to impress me try using boxes of choco chimps.
Disappointed Safeway has dropped Airmiles in favour of Scene+. Scene+ gives you less value per dollar than Airmiles. Airmiles was a key reason we've put up with the poor staffing and all the products they've dropped.
I was shopping for good quality meats and some harder to get items. I was successful. This Safeway is clean, has excellent selection, appears well run and had a larger volume of cashiers. This was a good experience.
This is the best Safeway in this part of SW Calgary. It has the best selection of goods. The natural foods area is huge. It is a great Safeway but Super Store is across the mall and is cheaper for meat and produce.
Usually have roasted chicken a bit later in the day than other Safeways. This is my go to for a later supper when work keeps me late at the office. They also sell the "happy" chicken for 2 "buck-bucks" more...
Great selection for lunch the staff where amazing definitely come here for great customer service highly recommended the sandwich station great group of gals! The food is fresh and tasty with every last bite!
Very helpful and friendly staff. If you ask, they know or go find the answer for you. Differently from other stores that you feel like the answer is always 'get lost'! We should have more promotions, though.
This location has been around for awhile. Noticed improvements in food selection and pricing throughout the store. Of course, the obvious Covid rules in place...wear a mask. Staff are friendly and helpful.
Only visited the Starbucks here and it was incredibly busy! The Safeway itself was not so much. It's a beautiful big store, clean and bright. Would definitely consider shopping here if I lived in the area.
This location does not have the very delicious buddha salad at the deli like the Glamorgan location has. Had not even heard of it. As this is a favourite of mine I will not be a customer at this location.
This is one of most expansive and selection rich Safeway locations in Calgary. They have a pretty decent hot food counter with more variety than the typical 'chicken wings, whole chickens and wedges.'
The staff here is so friendly… I’ve been shopping here since 3+ years. It almost feels like walking into a locally owned business. I know at least 7 people by their first name #Happy shopper …
A little nicer than your average Safeway in that it is always clean. Sometimes hard to find staff when you cannot find items, which happens regularly given the peculiar layout. Has a Starbucks too!
Safeway may be the safest place to be during large scale nuclear fallout, however its not always the safest place for your wallet! I come here mostly for their 8 liter jugs of distilled water.
This is a great Safeway. It's very grand with a huge selection of produce, meats and bakery items. Another benefit is that it never seems to be that busy and there's always great parking.
Love this Safeway location. Makes my usual one look like a convenience store. Clean and well stocked. It’s huge with a gas bar with really Cheap gas. Exceptional produce section to boot.
Great Safeway in Westhills! They are renovating the store. Took out the seating area and revamping Deli I believe! Still have a Starbucks and you can use your Scene card at this store!
This Safeway location has a great selection of food items to check off on your grocery list. Stop by and check it out if you haven't been here before. You'll really like the store.
Excellent employees at this location!! Always have the best customer service here. Bakery section and hot foods are great and there are often great deals on select meat products.
Large grocery store with good selection of foods. Includes a bakery and pharmacy. Aisles wide enough for safe distancing. Was there around 7 on a Friday and it was not too busy.
Large location that is quite busy most of the time. Late night staffing results in a bit of a wait when shopping, but during the day the cashiers move people quite quickly.
This used to be a great safeway, wow has it fallen since sorbeys took over. Deli counter is tired and the sandwich samples look like they are weeks old. No fresh salads.
Safeways has provided excellent products and services throughout the store. I am very pleased to see all customers wearing masks and respecting safe distancing.
Very clean, organized location. Definitely 1 out of 2 of my favourite Safeway locations. Especially since I work a minute walk from here is also convenient.
Very nice tidy and organized store with great vegetarian selection behind floral department. Friendly helpful staff in floral, and self check out thank you.
Great selection of Bakery goods, cakes and sandwiches. A lot of other great selection of snacks but this Safeway is very different than other stores.
Great layout and nice wide aisles. Some selections of salads unavailable was surprising as the store is so large. Overall nice shopping experience.
Very pleasant shopping experience : clean store with many products on display, quite a number of them on sale. Also very customer friendly staff.
Very nice, clean and organized place. The fruits could be fresher, found an old orange and a box of raspberries with some kind of moho inside.
Friendly staff. Clean. But lots of items were out of stock. Produce wasn't great. But normal for the winter season. But very helpful staff!!
Worst store in town, 30% more than across the street. Highest prescription filling fee in Calgary. Gouging seniors is what this store does.
This is a big one with a lot more selection than most including a large organic section. Always clean and staff are generally always nice.
Do you want a peaceful, clean and organized grocery store? If so - stop by Safeway in Westhills to stock up on your kitchen essentials.
Lots of product selection & the store is clean & well organized. Older man at Customer Service very helpful & has great people skills!
Fresh veggies and fruits, we can find some special fruits not available in Superstore. Rose petals are available in flower section.
Extremely polite, courteous, and helpful staff. Update: understaffed tills. I greatly dislike the self-checkout, like most people.
I was very pleasantly surprised when I discovered how large of a gluten free selection they have! Much more than my local Safeway
Very clean and the employee that helped me was very helpful and respectful I will be returning to this location for my shopping
Friendly staff who followed me and observed my movements to make sure l never accidently put anything in my loose big pockets.
Beautiful renovation. It definitely makes a difference on the general atmosphere while shopping. It's so much more pleasant!
Pretty good. The self serve stations were empty and lines long. Be quicker if you don't mind doing your own checkout.
Its convenient but since being bought by Solbeys it doesn't carry the variety of brands that drew me here originally.
Love Safeway. Lately though they seem to be removing brands that had become our favorites I.e.: spaghetti sauce.
It's a grocery store. More expensive than superstore but less crowded and they have a better butcher section.
Very nice location and enjoyed the stores layout. The staff is very friendly and helpful.
Food is great. Staff can be supper helpful or it's hard to get help. Clean and organized.
Under renovations, may want to shop somewhere else. No reno bonus offers from management.
Great store, clean and well Organized. Has a decent choice of specialty foods.
Big compared to some of other Safeway. Nice bakery selections and fresh goods
Big Safeway with lots of choice. Seems to have more candy than most others.
Lovely clean store. Good attitude with all the folk well done managers.
Overpriced. Only worthwhile if you catch a few good deals
Good place for daily needs. No problem of parking
More pleasant shopping experience than Superstore
Great store! Friendly and helpful staff.
Clean, organized,great customer service.
Very nice service
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