Shell

158 reviews

548 Richmond St E, Toronto, ON M5A 1R5, Canada

find.shell.com

+14163684433

About

Shell is a Gas station located at 548 Richmond St E, Toronto, ON M5A 1R5, Canada. It has received 158 reviews with an average rating of 3.3 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Shell: 548 Richmond St E, Toronto, ON M5A 1R5, Canada

  • Shell has 3.3 stars from 158 reviews

  • Gas station

  • "Hi everyone, this gas station is very nice"

    "This gas station is completely closed for renovations until August the 4th"

    "My experience was good to very good, although they did have one pump that was out of order and I didnt know it but the car wash I purchased at the pump was not located on-site, I had to go down the road a bit to find it"

    "Complete idiot - Chased me down the street to accuse me of stealing fuel"

    "Train your staff properly"

Reviews

  • Saresht Sharma

Hi everyone, this gas station is very nice. All employees are very good. Specially guy name saurav is very gd at his job. He treat employees like his friends. I just read one review about him. I think that customer has something personal. Pls dont play these dirty games. These guys really work very hard to entertain the customers.

  • A E

This gas station is completely closed for renovations until August the 4th. Otherwise, it’s usually a pretty decent place to stop for gas. It’s unfortunate because of the location if you need to buy anything after hours, you have to go through a little window, but the attendant at night is usually pretty friendly.

  • Nic Nic

My experience was good to very good, although they did have one pump that was out of order and I didnt know it but the car wash I purchased at the pump was not located on-site, I had to go down the road a bit to find it. It would have been handy to have been told this by signage at the pumps but I figured it out.

  • SA Andrew

Complete idiot - Chased me down the street to accuse me of stealing fuel. I should have told him to F off and kept driving but I went back to the station to show him my receipt. He was extremely aggressive and I will never go back. Keep driving two blocks to the next gas station for your own safety.

  • Michel Kortas

Train your staff properly. I have a government issued ID temporary drivers license but your staff denied me purchase because of a lack of understanding that this is sufficient for Id purposes. If it’s good enough for the government, it seems foolish that someone can arbitrarily deny a purchase.

  • Garrett Lang

Charged my card $100.00 and never received any gas or anything. Refused to do refund me my money even with proof that they charged me. Lied and never called their head office. I had to call their headoffice and deal with it myself. NEVER USE THIS STATION NOT FRIENDLY AND HORRIBLE PEOPLE

  • A. Clark

Pay at pump wasn’t working, app not working, Tried to pay cash inside but told pump couldn’t activate and would have to wait for them to finish counting cash for end of shift before they could help. The Petro Canada a few blocks away worked properly.

  • salman abdulsalam

5 minutes ago(4:39pm),The guy with the beard in there is so rude I stopped my car to prepay for my gas and inside I used the washroom after am out the guy started talking in rude way to move my car outside cause he didn't want the customers

  • Joshua Workman

Standard experience here. At Shell you can get Air Miles Reward Miles. Often they have 2x miles for regular gas and 10x for the premium version which they call Shell V-Power Premium. Shell is a premium gas station and their prices typically

  • Antony Selvanayagam

Don't bother going there. The night shift cashier sleep in the backroom and don't even bother to serve you. It happened to me 3 times within a month. I usually go there on my way to work early in the morning around 4am to fill the gas and

  • Alex Campbell

Often very busy, sometimes closed and fenced off. (Why?) I wish these downtown gas stations would make an effort to be convenient, instead of just selling gas. Introduce some order to the lines for gas. A professional car jockey would

  • Anna Nova

The clerk was rude and unhelpful. I did not hear a single word of courtesy from him, only got dirty looks. I guess that is as an appropriate return for all my smiling an thanking him...numerous times. Done with this establishment!

  • James Elvis

Gas station is good. But the guy SUURAV is very annoying and badass. I used to visit this station but i found him one morning..he used abusive language on phone..and didnt listen to me...very bad behaviour for such an employee...

  • hasnain ali

It was one of my worst customer service experiences so far. The South Asian Indian girl working there in the evening was really rude, uncooperative, and had no manners. This was my first and last time going to this station.

  • mike lymberis

l filled up my Acura el this morning with a 45 liter tank which had 1/8th of a tank left in it and the pump told me it put in 52 liters . Even if the tank was completely empty 52 liters is to much to fit in the tank .

  • Amanda Avae

They are charging $9 for a small bottle of windshield washer fluid. You can get a 3.78L -45C at CanadianTire for $3.95. Also the products were left outside and had to unbox the item myself.

  • Sonu Singh

Run of the mill Shell station. It's a good location and the layout is pretty spacious. My only complaint is that it's right next to Moss Park so watch out don't leave your car unlocked.

  • Sameer Sharma

One of the best gas station in the town. Excellent service provided. Employees are polite and friendly. I read the review of James Elvis and I think he might have some personal issue

  • X44

One of very few shell stations in DT Toronto. Located at parliament/Richmond Sts. My fave place to top up. Convenience store is well stocked and nice selection of beverages.

  • Fahad Inamdar Syed

The attendant (Himesh) didn’t allow to enter the store at 11:45 pm. I wanted to get ice cream… said it’s shell’s rule to not allow anyone inside for shopping. Disappointed!

  • Kara Hoang

Pulled up to the pump only to find out regular gas was sold out. Had to turn car on again and go to another pump. Argh! Wish they would put up a bigger sign

  • Tobe Fair

A terrible place, the manager treated staff awful, not even mentioned how to treated the customers. ITS NOT EVEN DESERVE A STAT. Get out of the business

  • Hetash Patel

nice and clean gas station overall ,but only window service for customers during night time.Good for safety of their employees.

  • Matthew Conderan

I really wish this place would remove to pay first condition. When you do this, I won't buy anything inside.

  • Sxx6 IX

Not reliable ... Gone for break for more than 20 mins ...people waiting to fill up gas ... Thats ridiculous!

  • Anton Malekov

Very convenient location right off Don Valley Parkway. Quick and easy to get what you need. Recommend.

  • Manish Shah

no WiFi all pumps are busy due to high traffic & corner location car wash , vacuum facilities

  • Chelle Schuster

Construction now gone. Popular at busy times but there is ample parking near the air pump.

  • Linda Stephenson

Be careful, sometimes they have police doing radar here after you get off the DVP.

  • Kelvin Lee

Good location one of the few gas station in dt. Standard price never go on promo

  • kamran Gill

Washroom close for long time it's a new washroom but still close for maintenance

  • Raza Syed

Fantastic Location right off the highway and entrance to downtown Toronto

  • Ted Magnum

A man bought $45.00 fuel and they would not allow him to use the restroom

  • George Bell

They destroy our grand childrens future...(...and they knew they would).

  • James

It's a good gas station. Clean and always has the energy drinks I like.

  • NITHIN JOY

Floors are slippery . Washroom out of order ( But staff can use it).

  • Heather James

Convenient hours and location and pay at the pump always works--

  • John Di Fruscia

Lots of street people asking for money while you pay at the pump

  • Stanley Joseph

No desiel available here and they just did a major renovation.

  • Ahmir Butt

One of the few gas stations downtown and right off the highway

  • Mohamadali Amini

Its supposed to be 24/7 but theyre never there after midnight

  • James

It's a gas station. Always at the top end of the gas prices.

  • Amer Bitar

shell is always the best gas that gives you the max mileage

  • Rinku Fdk

They did not let me use the washroom I was in bad condition

  • Kate Bartz

Pump was clean and well maintained staff was also friendly

  • Andre O'connor

Quick convenient gas... Prices are fair for downtown

  • Inderjeet Singh

Washroom always out of order. Poor customer service.

  • Sohel Rahman

Gas price is not cheap compare to some other places

  • Gaurav Kumar

My goto for gas in the motorbike!! Pretty satisfied

  • Nathan Beranger

Nothing really special, just a decent gas station.

  • Ralph Burge

Ok, limited parking, wheelchair accessible.

  • Asm Kamal

Now close the shop door. Service very poor

  • David Onichuk

It's okay if you're desparate for fuel

  • Cord Allman

Great place to fill up on that gas.

  • Tom Zhao

Needs to line up almost every time

  • Vinod Chahal

Their washroom is out of order.

  • sajith mohan

Wash room is always closed

  • Samorka businessgmail

Navjot was awesome, thanks

  • shahrooz shamsizadeh

Helpful and kind staff

  • Prajith P V

Fix your washroom..

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