I tried twice to get service. I asked to try on some lipstick and they were kind enough to disinfect it for me. I joked about not knowing how to do it but they still left me alone at the counter to figure it out. I wouldn’t have minded if it was busy, but they were leaving me to get back to their conversation. I walked in hoping to get some help finding a good lipstick color, but no one seemed to want to help me. I was in the store about 20 mins and at no point was I offered assistance. When I asked for it, they did the bare minimum before leaving me. This is the second time this has happened in this store. The first time I thought it was a fluke but I guess it is not. I would have pursued more help, but I saw about 4 other customers come and go during the time I was their and they got far better treatment. They were asked if they needed anything, and they were helped with choosing their cosmetics. I was not given such treatment, and I assume it was because I didn’t look rich. Jokes on them because I had $100 of stuff in my bag that I was prepared to buy. Seeing all those customers get help without asking left a bad taste in my mouth. I wanted to leave but decided to give them the benefit of the doubt. I wanted to see how close I could get to them before they would say something. I stood next to an employee for about 5 mins while she talked with another employee about what they wanted for dinner and which brand they hated the most in the store. Honestly at this point, I’d given up on buying anything and just wanted to mess with them. I stood there, trying to find a good lipstick, until she moved away. She never stopped her conversation to acknowledge me. I hate writing reviews like this. I only write this because I didn’t buy anything, and I’m afraid that confirms the stereotype of people who look like me. I want to make clear that I walked in planning to buy and walked out severely disappointed. Never judge a lipstick-less book by its cover

I really don’t like this ulta. Always out of products ( today the whole brand of wax strips I use is out, my Burt’s bees moisturizer, and my eye cream) Then the service team is terrible: last visit I spent almost $200 , the cash wrap woman was painfully awkward and tried to say “ what’s a few points off your credit score?” When I denied 3 times a store card. Are u kidding me. The small guy with colorless hair tried an even dumber tactic last time to convince me. Please tell your associates to stop giving out credit advice . They don’t know jack and are straight lying. Prior to this awkward check out, I wandered around the store so unsure what to do about foundation. I asked the manager for help ( pretty sure she’s eithe a.m or the man.) and she was friendly and gave quick recommendations. She didn’t get anyone to color match me, which is fine , I said I’ll figure it out. But ended Up really hating the foundation I ended up with. Went and returned it today, she saw me returning and didn’t bother to ask if I want help to find a new one. She remembered me too! She said hi! So ... great service! Really doing you job selling people products they are suppose to love.... anyways, I went to the aisles to check for my products before leaving, all out. She is doing customer checks, sees me ducks away and DOENT ASK ME ANYTHING. like , I was so easy the first time she helped me. Why the hell are you avoiding an EASY sale!? I just walked out with my store credit , I’ll spend it online or another store. Done with this location.

I went for hair services and definitely won't go again. It's not worth the time and money. I did total blonde coloring and a haircut (just the ends, straight). Lady who was doing my hair suggested to do bleaching and toner, but said it would be better for me, to charge me as "colour correction" (since I am already blonde) which costs $40 per 30min. I said ok... She was literally doing 1/4 of my hair, just roots, for a whole hour (and I really don't have that much hair)! She was holding the bleach on my head for 3.5 hours, and my scalp burned... and since she was too slow ( Not to say stalling), on one side of my hair, the color is different and you can see different colour lines... She charged $280 for that... when I asked how much would it cost if she charged for every service and not for 1/2 hour, she said it would be $300-$400. When I paid and walked out, I checked their prices on the website and saw that the "total blonde" service costs $110 and haircut is $40 (total $150). I don't like being fooled, and that is exactly what she did, besides ruining my hair... If service was good I wouldn't mind, but this is definitely not worth the money...

Go somewhere else for salon services. I paid more expecting more, but I should have gone somewhere else. I went to get my ears pierced (55$) for an appointment and explained that I wanted to get three piercings (1 on each side and 1 additional on the top right). The rep was very nice and accommodating, but after getting the single piercing she went to check me out and I asked her if we could do the other two and I found out it would be 55$ for the single piercing and an additional 55$ for the other two. I feel like I was very clear in my explanation at the desk, and repeated it more than once. An increase in price wasn’t mentioned at all. So many places charge so much less per piercing. I clearly expressed my surprise at this to the rep and at check out, but there was no effort made for a discount or anything like that. I’m not paying $100+ and a tip for 3 piercings taking less than 15 minutes with basic stud earrings. I left with one piercing and still don't understand why we didn't at least start with the 2 piercings first so I didn't just pay 55$ for one piercing.

Today I had an appointment for 12 pm for a root blend. I wanted to have my hair done before I started my new job next week. I got a call 5 minutes from my appointment time from this location. The call dropped and I tried calling back with no one answering. I was only 2 minutes away from walking into the store. When I came in I waited at the salon looking for someone to sign me in and a very rude guy who was on the floor apparently tried to call me to cancel my appointment 5 minutes before due to the stylist being quarantined. I totally understand why the stylist was not there what I did not understand was the rude treatment I got. He was condescending saying I hung up on him, and tried to cancel on me 5 minutes before my appointment. Now I travel a lot and I usually get my hair done at Ultas for their great reputation and I’ve never had a bad experience at any location. Today was the exception.. I am very disappointed with the horrible customer service I received. I did leave almost in tears because he was so rude.

I came here today to exchange and item purchased from ULTA in a different state. When I approached the older ,brown haired, possibly Asian lady with sharpie eyebrows at the front desk she began speaking to me in such a rude stern and childlike tone, one that I hadn’t heard her speak to anyone else with explaining in depth policies and what not .. going on and on about how she couldn’t complete the exchange and claimed they didn’t even sell the item at ULTA.. accusing me of trying falsify a purchase .. later I show her that the product is indeed on the ULTA website and sold at nearby stores and request that she places an online order for me.. only up until the end after giving her all of the product info and personal info she then tells me that they do not accept debit cards for online purchases.. what a waste of time and such a awful encounter.. hope this has nothing to do with me being a black women because I’ve never been accused of trying to falsify a return in any store before.

From the first time I stepped into the store the women are so helpful and genuinely want you to be happy when you find whatever it is you're looking for. like me I was looking for the perfect gourmand perfume, I love anything that smells like candy or food with just a hint of Floral and they were just so helpful, extremely great customer service also As a woman who enjoys going natural most of the time I found myself wanting to come out of my shell for the holidays so I stopped in Ultra because I heard they were having an amazing sell on one of my favorite brands of lip gloss I remember always buying the same neutral tone but this day was different because I had met June who was just so fun end excited as I was to try these daring wild berry shades of gloss and lipsticks that it brought me out of my shell to buy both lip gloss and lipstick and I must say I'm looking forward to New Year's because my lips were popping I will definitely be shopping for the new year thank you ladies..

Unfortunately the staff can be hit or miss here. I’m an ulta member who needed to return a makeup brush. The older sales associate (behind the counter working during the afternoon of January 15th), didn’t look hard enough at the transition and started going on about how she can’t see that I actually purchased the brush. It felt kind of accusatory. I kept trying to tell her that was the transaction when the brush was purchased and that I was absolutely certain. After opening that transaction further, she found that to be true and that I indeed purchased the brush. I wasn’t trying to return a stolen or wrong item. She didn’t even apologize for her mistake. It shouldn’t be stressful to return an item. Regarding stock, this store is pretty decently stocked. I haven’t had much issue finding what I need. I’ve had some positive experience with other staff but that one lady is heavily influencing my review.

Super nice staff. I was having A DAY and needed a pick me up. After grabbing a few random things and wandering around aimlessly, a gal with green hair asked if I needed help finding anything. She was able to direct me to exactly what I was looking for. She then recommended another product from the same brand, to which i told her that the thing she recommended was what I normally use, but the exact type was out of stock (I couldn't remember the name, I just knew the label was red) and this gal says hang tight, runs to the back and grabbed a handful of the exact thing I needed! Super thoughtful, helpful, and really made me feel listened to. She didn't have to go above and beyond, it was close to closing and she could have brushed me off entirely, but instead I walked out with some classic things I know I love and a few new budget friendly things to try out.

I made an appointment to get my brows done. I arrived with plenty of time to spare and waited patiently. I told multiple people I was their for my BROW appt as well. I was told to take a seat and a man proceeded to give me a facial (which I thought was part of my brow appt). I asked if I was still good for my brow appt and he said yes. When he was finished he told me to wait for the girl next to him who was just wrapping up a client so I waited. Next thing I knew she said there wasn’t any time for me! I waited over an hour and was continuously told I was fine! Next time clarify between team members because it’s ridiculous that I asked multiple people if I was in the right spot. I also clarified multiple times I was xyz for my specific time brow appointment. Not a very nice way to treat a customer! So I left and will never be returning.

As an avid Ulta shopper this location really doesn’t meet my expectations. It’s a close walk, but the store doesn’t carry some common items others do (I was surprised they carry no dr. Teals) and the customer service isn’t there. Most Ulta’s the workers are overtly friendly, welcoming, and helpful, but at this location I find I am hardly ever greeted and one cashier in particular I usually check out with doesn’t ever seem like they want to be working. I made a purchase tonight and when going to use my card, this worker I’ve interacted with a few times takes my card from my hand and instructs me on how to use the tap feature (that I didn’t know my card had). It felt very strange and I’m not completely sure why she felt the need to take it from me and use a somewhat condescending tone.

Not great, but not bad. Decent selection across a number of mostly midrange and lower brands. Definitely a convenient option locationally (for me at least) when there's a good sale and I want something now-ish. So, why the -2 stars? -1 for not having my most preferred brand: Skinceuticals. AND -1 for thinking that a guy wants mascara as a birthday perk. Seriously Ulta, it'd be SUPER helpful for you to realize that you have men as customers too. Response to "owner": My comments had nothing to do with an inability to determine what brands are available. It was about the brand(s) you don't offer at all AND about the fact that your promotions are aimed at females only. How about responding to that instead of offering a non-applicable, relatively generic response?

Horrible customer service. My wife goes to the Clybourn store often and everyone is so helpful, not the case at this store. When checking out, the lady at the counter asked my wife if she would like a bag and my wife said yes. The lady put everything on the counter (without putting in a bag)gave my wife her receipt and walks away. Honest mistake, maybe it was a long day, My wife then says, Excuse me can I get a bag. The lady says "I'm sorry. I did charge you for one." So she comes back and throws everything in the bag (she had some glass cream items in there, so my wife had a look on her of could you please be careful) like it was a big hassle and says here you go and walks away again. I wont be taking my wife to this Ulta again.

NEVER go here for makeup. My fiancée and I wanted to have a cute makeup date before a photo shoot and this woman took so long so make us look like a clown and a raccoon. I had to ask her a few times to go back and fix things, and she couldn’t follow simple instructions. She put the lipstick all over my face and applied my lashes on crooked. She didn’t bother applying eyeliner nor mascara to either of us, despite us asking for it. Also, the way she was double dipping applicators into the product tubes was unsanitary. All in all, we both felt like crying after and drove home in silence with only half an hour to try to fix it before our photo shoot. Literally never get your makeup done here.

This was my first time appointment at ulta beauty . I tried a haircut and facial here. My hairstylist was Jennifer (Master). She was gentle with my hair . I had long hair and She did a great job cutting the ends without making it short.I loved the look after she blow dryed.Also gave me nice hair care tips . My skin therapist was Thereza . She was polite . Liked the way she handled my acne skin.Most of products used were dermalogica.she Also helped me buy some beauty products. Overall a nice experience. I got a 20% off being a first time customer and also a small birthday gift after signing up(photo below).would definitely recommend this place.

Edit: Brandt is a hairstylist at this location has helped me pick out hair products twice now. He is always so helpful, honest and easy to talk to. He is a great representative to interact with. Desi has also helped me pick out perfumes. Desi is extremely knowledgeable and so friendly. I love the staff here. Management really knows how to pick the right ones here. Hope you all stay safe(: Friendliest staff of any Ulta I’ve been to and I’ve been to a lot of location. I’ve never ran into a rude person here and that says a lot. For how much time and money I spend here I’m always happy to keep coming back. Thank you!

An employee by the name of Teresa (who is a skin care specialist) helped me find a complete new lot of make up for my aging 40-year-old skin. Her knowledge of the products in the store was amazing I ended up spending almost $200 I felt almost as if she sold me half the store but when I got home wow I am in disbelief at how beautiful my Face looks from my foundation to my eyebrows to my faux freckles to my lips stain. I am in total awe! took all of her advice and used all of her suggested methods it was the best make up shopping experience of my life. I couldn’t be happier I highly suggest this Ulta location

Disappointed from this shopping trip. It was an hour before closing and I was shopping for hair products specifically shampoo and conditioner. I was excited to go to ulta and ask for recommendations for wavy hair enhancing products and was ready to spend some money. Unfortunately, all of the employees were more interested in straightening the store and no one asked if I needed help. When I was trying to look around for someone and caught eyes they looked down immediately and kept straighten. Not super impressed by the service here and won't come back when looking for help/recommendations buying products.

I never knew Ulta offered hair services, to start with! I'm glad I tried the salon because let me tell you... Don't walk, run to Kimberly and schedule your hair appointments! She's such a gem! She will make your hair look fantastic. You name it—wash, color, etc. She will make your vision come to life! She takes her time which i genuinely appreciate so much. Nowadays stylist will literally wash your hair in 2 seconds and blow dry in 5 min/cut it. KIMBERLY on the other hand will make sure she’s very thorough and detailed. I promise you won't regret booking with her!

Always had a great experience here, the store is newly remodeled and they have a very knowledgeable staff. If you are on their mailing list they send a $3.50 off coupon on the back of every flyer but they will often give it to you at the register even with out it! If you like fancy shampoo they have great sales of the large bottles a few times a year so keep you eyes peeled! There is a hair salon in the back which I have never tried. They also have people who will give you mini makeovers on the spot if you are looking to try some new products which is always fun!

So I am staying outside of Chicago, in Northbrook and I desperately wanted a haircut. After a quick check, it was evident that Rebecca at this location would be my best shot at looking human again. Well, let me tell you. I drove an hour. Past several other Ulta locations to get here, and it was way more than worth it. Not to draw away from any of the other staff, they were all so nice and very helpful. But Rebecca is the one who performed an absolute miracle on me. I've been transformed- attached are the before and after pics, and they speak for themselves!

I went into the store right before closing and was greeted by Jordan. I apologized that I was arriving close to the end of the day and that I knew exactly what I needed. He was very welcoming and told me not to rush, I had time to shop. After browsing I asked for some help and yet again Jordan was so helpful and went out of his way to make sure I was able to find everything I needed. At checkout I was helped by Nathan who was very pleasant as well. Amazing service overall. Great customer service and experience, I will definitely be back to this location!

The BEST Ulta I have ever shopped at!!! Staff is so knowledgeable and helpful, the store is always stocked with what I’m wanting, every person I’ve ever talked to here has been polite and accommodating. I have had several struggle bus moments here and these little angels always set me right! To the fabulous person who suggested I try Smashbox Halo today - YOU HAVE CHANGED THE GAME FOR ME Not sure how you could tell what sort of product would be right for me with my mask on/half my face hiding but UGH you did it and I’m in love ☺️ Many thanks!!!!!

Was in store for 30+ minutes and was never greeted or acknowledged. The cashier finally greeted me as I approached to pay. There was then a problem at the register. -One cashier, and a line forming behind me. The pin pad reflected an item was scanned twice, I questioned the discrepancy. Was told that it was ok on her screen. A manager came up and basically brushed me off.. then walked away while there was still a line. This made me feel anxious and rushed. The only reason I shop here is for the coupons and rewards. Definitely not the service.

Before I found Rebecca C. as my hairstylist I hadn’t gotten my hair cut in about four years because I’m THAT picky about who cuts my hair. A friend recommended Rebecca to me and I’m so glad she did; I connected with her immediately. She always understands where I want to go with my hair. She’s creative, knowledgeable about techniques and products, and always game to try something fun and new with my hair. I’ve been beyond happy with every single cut and color she has given me. I never want to go to another stylist.

Rebecca C has been doing my hair for years. I’m constantly amazed at the work she does with me, how she can find a cut that flatters my face and skin tone, and colors that also fit my lifestyle and personal style. She’s super laid back, funny and inviting, and professional. She’s non judgmental in that she knows that I can’t visit often, and she is solution oriented in finding a way to make even my fading hair look amazing over time. She’s been doing amazing since my first cut!

A nice beauty supply store where you can also get your hair done. The stylists that I have ran into go above and beyond at styling my hair. Their prices are extremely competitive, personally I'm amazed at how much it cost for my haircut, my stylist Rebecca was extremely professional and was able to style my hair so well I felt like movie star, in addition my cut cost $300 and I'm bald, but I guess I have beard go Rebecca, you really aren't cheap, but are...

I wasn’t welcome in this store. I found nice hair brush, needed to check out. And there was only one person with one customer and kept me waiting 30min. Other staffs were passing by giving me weird looks from head to toe. Surprisingly there was lot of staff working and only one at the check out. No one cared to check me out, so I lost patience placed the brush back in the isle and left the store unhappy. Overall unwelcoming weirdly rude experience.

Love this location. Super helpful and full of friendly and familiar faces. Staff is very knowledgeable of products and there is always a recommendation made that upgrades my current product needs. Walked away with new and familiar products and a great experience. The only con about this location is that when the parking lot is full, it is FULL. However, that is not the store's fault, they are simply working with the space they have.

They had some of what I was looking for, but left a lot to be desired. The main issue for me were the overbearing employees. I just wanted to go in and look around, but the benefit sales people would NOT leave me alone. I couldn't tell if they were trying to make a commission or if they thought I was going to steal something. It was really aggressive and off putting. This is why I normally shop online instead of going to the store.

This is my Favorite store out of all the Chicago locations. Really helpful staff. The brow person has my brows looking boadatious. James in the salon is so friendly and very knowledgeable on many products and will have you lookin snatched . ( amazing)..So come on in so they can turn u out! Just don't leave the lot while parked here cause you won't be leaving . Thanks again Ulta you guys rock!

Went in for a pickup order. There were 3 employees behind the cash wrap—1 was checking out a customer and the others were chatting and ignoring the customers waiting in line to be helped. After saying “Excuse me, can you help me with my pick up order?” 3x, they begrudgingly took the 30 seconds to get it without speaking to me. Terrible customer service and will be avoiding this location.

Always a great shopping experience! I was there yesterday 7/3, and Daniel was EXTREMELY HELPFUL the entire time. He went above and beyond with not just answering my 100 questions lol, but also helping me look for a specific lip shade and bringing multiple options. He has great customer service skills and was genuinely interested in wanting to help. It was really appreciated!!!

Being a customer for years, new parking enforcement agents are vultures, after a purchase I had to walk my toddler daughter around the block to distract her, came back less than 10 mins later to a booted car and a 170dlls fine (while 3 other cars had been booted as well, all of whom had procured services in local shops). Will never come back and will advise against it.

A great source of cosmetics, skin care, hair care, and other beauty products. The selection ranges from drug store quality to hyan brands, including a great selection of Asian skin care products and dermatologist developed product lines. Also offers an in-store salon for hair needs. The only downside of this location is that parking sucks! Just be forewarned.

Super annoying staff. I was in the store maybe 7 minutes total and politely said I had what I needed and just wanted to browse for a moment. The same associate followed me around the store telling me what products would work for me and being pushy about what I should be looking at. I’ll be ordering my products online from now on.

New red head here I was having trouble looking for a brow color that would best go with my hair &everyone was so helpful! Definitely recommend! & the cashier as it says on my receipt “Brandon” was the best! He was multitasking as cashier & helping me find the best shade which btw I LOVE. Thank you all! See you soon! …

Do not visit this location... but not because of their staff. If you park in the lot and step off the property for any reason, the parking enforcement will instantly boot your car and extort you for $170 to get it off. Avoid this area until the property management makes changes to ensure a friendly shopping environment.

Expensive place to buy makeup... Better than the green-washing and gas- lighting I see from Sephora... But seriously... The world don't need your greed... Idk why I shop here- even if infrequent...I suppose I'm just so used to the convenience of conglomerates, growing up in the industrial evolved America... Sigh

I normally shop at the Old Orchard location, which has a 50/50 chance of there being a line for checkout. As with all Ulta stores, it's sometimes hard to find a sales associate on the floor when you need one, but of the 2 times I've been here, the store is always neat, and there's never a long line for checkout.

Yesterday I went to the store with my daughter around 6 or 6:30 one of the helper, she is African American, she is weird, she is walking with us, looking like we stole something and she call a security and he asked me you ok? I said I’m ok. what does we do? I’m Ulta customer. Please guys you have to work on it.

***DO NOT GO*** This parking lot has incredibly aggressive "parking security" that lurk to boot your car instantly (like, within 30 seconds) and charge you $140 to get the boot off. The shops I called told me the guys were "a**holes" when I called to ask. I'm sure the landlord is counting his money somewhere.

I'm sorry had to correct my last review after I read it didn't come out right way. My daughters hair always looks great. Now that I see Ms. Dorothy's work. Worth Every Dollar! May God continue to Bless you Ms. Dorthy. You are a Blessing! …

Multiple options for cosmetics and general beauty products. Extremely good service and great information from the sales team. Plenty of free parking available at this location. Hair dryers and nail polishes, conditioners, every brand of hair color and sunscreen known to make you look your best.

I am so happy that I came to this store the customer service is outstanding. I am very new to makeup the sales women help me find my perfect shade and the cashier Chris gave me a sample of popping highlights I feel so beautiful with my new makeup thanks guys can’t wait to come to the event

I absolutely love the customer service here. In particular a fashionable LGBTQ gentlemen who know almost all products, and with that knowledge can help you find anything to improve your appearance. He worked well with others who really helped elevate guest experience. By far my fave Ulta.

Lovely selection of brands and very helpful staff. I recommend downloading the ulta app to make sure that you're visiting the store that has the brand you're looking for before making the trip. Calling ahead would also help to avoid this as different ultas carry different brands

Had a fantastic experience at the Ulta location on Clark. I usually don't wear makeup, but I came into the store looking to buy some new stuff. Chuy helped me out and walked me through everything from picking the right things to teaching me how to apply it. Thank you Chuy!

Rebecca C. First did my hair about a year ago. It was my first dye experience and she was fabulous. I got a great dye and haircut, as well as excellent recommendations for products. I don’t even live in Chicago anymore, but I go to her every time I’m back in town.

I visited this Ulta for the first time on 12/19 and I loved my experience here! Everyone was so helpful, the products were all in stock for the most part considering it’s the holidays and checking out was a breeze - thanks Lucas! 10/10 would definitely recommend

I went there for Catrice HD foundation. There were only 5 shades (sorry deeper skin tones) and no testers. I asked the Cashier why and he said it was because Ulta wasn't provided any by Catrice. There are way more shades available online. Why, Catrice, why?

Was really disappointed. The selection is fine and the staff is friendly. However the staff really has no clue about what they sell. If you ask for advice or recommendations, the answers they gave me were clearly spoon-fed to them from the "manual."

I was initially annoyed that they were out of several products I wanted, but someone helped me find a great similar highlighter in the same price range. I would rather have a helpful, friendly staff at the store I go to than to have every product.

I got a very bad hair cut today the lady was doing so safe that she didn’t change a thing laterally. The blow dry was so poor that my hair was all over the place. The stuff isn’t really nice nor welcoming, I won’t come back at all to the salon

The staff here is always very cold and seems annoyed, so it's not my favorite location. They often are out of items for weeks at a time as well. I prefer other locations with better customer service even though this location is closest to me.

Love Noah for haircuts! Always does great work and keeps my hair looking fresh and healthy! Also super fun to talk with and all of our conversations make every appointment even better! This is also a very accepting salon for LGBTQ+ and you

Absolute CHACH bag parking enforcement!! Do not come here!!!! Love you ulta, but will not be back because no one deserves to get a boot put on their car for going in a store for 5 minutes. Save yourself $170+ and shop somewhere else

I really had a good experience going there as my first time my favorite hair stylist is Dorothy she did very great job on my hair as my first time experience got a lot of compliment and I’m looking forward in to coming back again

Only one guy helped me he was super nice helped me with lashes. Otherwise the ulta was messy and a guy kept following me made me so uncomfortable being as he didn't know who I was really didn't care for it but that was very rude.

This is the same kind of Ulta that you will find basically anywhere. I happen to be a Ulta fan so any location satisfies me. Good selection. Easy parking by the store. Employees could be a bit nicer but overall it's …

Great variety of products. Everything was very organized. Although, service wasn’t great, when I requested for a perfume, the girl that was standing around that area pretty much rolled her eyes at me and disappeared.

The staff is always super friendly and very helpful! They are very knowledgeable about all the products in the store and are very quick to assist you. I always have a fantastic experience when visiting this location!

This rating is for the stylist who cut my hair. Her name is Dorothy and she has EXCELLENT skills. I am very pleased with my Chop. I went from A LOT of thick, curly hair to a curly pixie. I don't have any regrets!

Very polite staff and I found everything I needed. Great at restocking everything and it was super clean everywhere. WHEN I MEAN EVERYWHERE I MEAN EVERYWHERE. Thank you for keeping us safe from COVID-19..

I went in for a concealer and Ashley W assisted me she was awesome. She definitely is knowledge oriented with the products. Will most definitely look for her when I come back for another purchase.

Went to this location and picked up lunch to go at the pizza shop next door and they put a boot on my car! Please be extra careful. The boot company guy sits out all day watching the parking lot.

Employees are happy and helpful despite having to say the possibilities are beautiful whenever they answer the phone. Deanne and Dorothy are great with hair. Scott is a wizard of brow waxing.

No matter your beauty care need Ulta is bound to have it in stock. Friendly and helpful store associates know the products and can direct you in the right direction if you have any questions.

They deserve no stars because they ask you if u need help to find something then soon as u start asking questions they walk off what's the point they never have the product in stock either

The parking company that monitors this lot wrote us a ticket after making a purchase here and then walking across the street to Binny's and back. We will not be shopping here ever again.

The staff here are very nice and helpful. I go here for First Aid Beauty products and sunscreen. They also have Love Wellness products which are hard to find in brick and mortar stores.

I had a great experience in this particular store thanks to one of the women working there and how helpful she was. She made me feel very comfortable and was not pressuring at all

Though there is product overload, I never seem to find anything for me. It has good lotions and things for the hair, skin and face. Once in a while I'll get a nail polish bargain.

We parked here to shop and took our baby for a short walk around the corner. When we came back they booted our car and charged $170 because of a "parking violation". What a scam!

This location has the best staff - always willing to help. I've found some great products here for my hair. Plus they have a great selection of pocket/ travel sized products.

Melody was wonderful! I went in hating my hair and left loving it! I would recommend her and this Ulta Salon any day. Dylan was also super helpful in cosmetics! Great place!

Great place. I love how my hair color turned out. Noah does amazing work. He's friendly and he listens to what you want. Im loving my hair color. Thanks again Noah.

I get my shampoo and conditioner here whenever they have their liter sale. I only really go here once or twice a year and its during this sale. Highly recommended.

Get your life! Go see Ariana at Ulta! She goes above and beyond when working with customers. She’s a great person who knows her stuff. She’ll hook you up!

I know Ulta is Ulta and it’s a giant chain but the people at this store really are super nice and helpful and I always have a positive experience here!

Perfect location on Clark...close to lots of other shops, coffee and dining. The employees are always friendly and knowledgeable of all the products!

Friendly crew, very helpful. The salon team.is amazing, I get my hair cut with Rebecca and she is awesome. Listens to what I want and delivers. I am

I think this is a nice Ulta. It's a big store with a wide selection. The people working here are also very knowledgeable about products

Xavier was really helpful and made me feel comfortable! helped me color match and Nathan helped me with some hair products. Thank you!

Although it just like any other Ulta, the store was clean with a few workers asking us if everything is fine also if we need help

Well organized and friendly staff. Had the brand I was looking for despite the store's smallish size compared to other locations

Liza was the bomb! Best make over ever! Before and after! Thank you for making my 50th birthday one of the most memorable ever!

I love shopping here, I could spend hours looking at everything! I love the products, and they have a delicious perfume stock

Dorothy is the Best Hairstylist!! Giving her the stars☀️☀️☀️☀️☀️ Relaxers, Trims, Cuts, Color..nothing she can’t do!!

The staff are really helpful in this store and have helped me figure out which products to buy in multiple occasions

They have a good variety of beauty products in stock at all times and if you can't find it they'll order for you.

June did my eyebrows . So pretty . I appreciate you taking care of them . The store has everything and more .

They don’t have as much as they used to. I’m a medium Auburn and in hair color, they only have dark or light!

I really enjoy shopping at this store on clark. Employees are always friendly and they have good inventory!

If Ulta cared about their customers they’d fix the company that handles their parking lot. Don’t shop here

Very friendly staff but very understaffed don't have a great selection of perfumes and they're overpriced

Extremely helpful staff, helped me start the perfect anti-breakout regiment. It's been working so well!

James is the best stylist.. hands down and he's a really awesome person to talk to..best stylist EVER

Found exactly the product I was looking for. One of the friendlier, courteous staffs in the city

not much variety same old products. They don't have organic or vegan non toxic makeup products