United States Postal Service

40 reviews

424 Veranda Rd NW, Albuquerque, NM 87107

tools.usps.com

+18002758777

About

United States Postal Service is a Post office located at 424 Veranda Rd NW, Albuquerque, NM 87107. It has received 40 reviews with an average rating of 2.9 stars.

Photos

Hours

Monday9AM-5PM
Tuesday9AM-5PM
Wednesday9:30AM-12PM
ThursdayClosed
Friday9AM-5PM
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of United States Postal Service: 424 Veranda Rd NW, Albuquerque, NM 87107

  • United States Postal Service has 2.9 stars from 40 reviews

  • Post office

  • "I came here to send a few return packages"

    "I called to discuss an issue I was having"

    "i just had the bad experience from this location"

    "The line was short, clerk was efficient, courteous and helpful"

    "Clerk 15 aka (Jeff with two f's if that even your real name) is making this post office go down hill"

Reviews

  • Lee Soo Bin

I came here to send a few return packages. I ran out of tape at home, and asked if I could use a few pieces to seal 2 of my packages. The lady, "Lena" was extremely rude and snapped at me that if I wanted tape I had to pay for it. I have been to other post offices where they at least give me a few pieces if it's for small items. I paid for the tape and she snapped at me to move out of the way. I am disgusted by the "customer service" that I received today from Lena. I have never had issues before with the man or the other woman who work here. I will not be returning because of this treatment. When I left Lena chucked at me as I left through the door. This is absurd. If I could give 0 stars I would. Please talk to Lena about bettering her customer service so other people do not have to experience the terrible service I received today.

  • Brittany Gibson

I called to discuss an issue I was having. When the guy answered he immediately huffed and puffed and rudely asked what I needed. Didn't give me a name or nothing. I told him my problem and he didn't say anything about it. Just started saying numbers. I'm like, okay, what, is that a phone number or? He sighs. "Call that number." Okay, what was it again? "It's a phone number" yes, what is the phone number. -repeats phone number very quickly- okay hold on now... please repeat it slower so I can actually write this down. He sighs again, complies, and doesn't even say bye before hanging up. Literally the rudest person I've ever talked to on the phone. The number ended up being the wrong office I came to learn, by the way, but whatever.

  • truongngoc tuu

i just had the bad experience from this location. i send the small packet to viet nam over 1 month ago with First class international service but until now my family did not get that. on History, it showed me my packet processed through facility in Vietnam on March 29,2023 . However, i came to this loction and ask the lady. her name is Gabriel. she is working today( tuesday, 25th 2023). she told me my packet is stucking in California. i showed her that my packet was in vietnam now but she said she did not know. that is all. Iam wondering who is responsibility for that??? we paid for that and now my packet is missing.

  • Walter Blackwell

The line was short, clerk was efficient, courteous and helpful. I Recommend this location... Oops! Sorry, I forgot to list the location. (my bad, if I list my favorite USPS location they will be deluged with people in a hurry and all the characteristics that make them my favorite will be lost! Let's just say there are still good locations staffed with good people! Just be patient and kind and you'll find a great location too!

  • D-Money

Clerk 15 aka (Jeff with two f's if that even your real name) is making this post office go down hill. This guy provides poor customer service and a bad mood to boot. I don't recommend.the employees don't care and when confronted about the treatment of customer s will try and kick you out while other employees, just bow there head in shame and apologize.

  • צדיקה ישראל

7/27/22 was the first time I visited this location. It is a quaint USPS with interesting parking on the side of the building. I gave FOUR stars for the UPGRADED payment machine here. Now, if only they can upgrade THE QUALITY of pay for the workers. If only they can UPGRADE the quality of customer care and services rendered. If only...

  • Kristen Walker

40min wait to even get to the door. 1 register open 20ppl in line its Ridiculous the man should have help. Get your staffing and schedule right this is insane. I left after 43mins and went to the ups store on Menaul much faster and the employees are polite.

  • Oakley Athanasius Merideth

It’s shocking to rate a post office so high but these folks are always helpful and efficient, even though this place is tiny and gets busy, busy, busy! Also, props for the plaque proclaiming its founding during the Eisenhower administration!

  • Nicole Daniel

The mail carrier has lost or misdelivered 4 pacakges in the past couple months. Luckily the retailers have helped with two of them. USPS just says they delivered them but they certainly didn't get delivered to me. I can't stand this USPS.

  • jane lewis

Thanks for being open on Saturdays. I hope my packages make it. As one mailed on January 28th 2022 has not yet made it from AZ to FL. Seems it's sitting in Jacksonville FL since February 8th and will be late delivered. Lol

  • shaunte mccuaig

we share a building with another business and the mailman delivers our mail to them, so we never get it!!!! Tried calling the post office, but no one answers.

  • Ky Riecke

It's nice to have a local post office but every time I've gone in itz been under staffed with lines going to or out the door. Furthermore the park sucks.

  • joanhello

The website lies. The lobby is not open 24 hours. It closes at 5 when the rest of the office does.

  • Jr Baca

I’ve been going to this post office for years, I have always had great service. I give it 5 stars

  • Ellen Santistevan

This is one of my favorite branches. They have great staff and always have nice stamps

  • Chris Bieber

Smaller office tucked off the beaten path. Usually not very busy and friendly staff.

  • Matthew Lucero

Lena was very rude acted like I was an inconvenience instead of helping me!

  • Brigette Leyva

They are never helpful! The employees don't care about customer service.

  • Luis Carreon

09/09/2020 Worst customer service. Won’t attempt to Help you.

  • Ev Foster

Friendly and knowledgable staff with competitive pricing.

  • S Carter

Must be nice to open at 9am when business starts at 8.

  • Mid Boss

Super friendly staff, was in and out in minutes!

  • Melissa Kibler

Fast service! I was only second in line.

  • Kenneth Tsyitee

Money order machine down again, fix it

  • Lizandra Zaldivar

So rude and horrible costumer service

  • bombaddiez bombaddiez

Not scanning packages can’t even call

  • sheryl garcia

Service was fast, no wait …

  • Nanya Corn

The US Postal Service is wonderful

  • Lv Charlie

Totally NO common Courtesy at all,

  • Michele Lappin

Slight wait only 1 clerk

  • JoAnn Bell

Post offices are awesome

  • Valerie Popadiuc

Friendly and quick!

  • Angelica Reynaga
  • Carol Clegg
  • Gabriel Maturin
  • Abigail Lee
  • PLGal G
  • Danielle Woods
  • Simon O'Rourke-Gomez
  • Lourdes D

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