I cannot emphasize this enough - do NOT bring your pet here. My friend’s dog sat in a cage for nearly 7 hours with an open, bleeding wound (at the hands of the groomer) and she was not notified, despite her calling several times to check in. On top of that, he was never groomed. Absolutely do not bring your pet to this establishment.

The owner here is so friendly and awesome with a big heart! Also, great sales and prices, went here today to get Christmas pjs for my dog and ended up with so much for such a great price, the Christmas clothes are 50 off! Couldn’t have been a better experience!!! Definitely go check out this place! ❤️

The groomer Laura and all staff!! Laura is the best. She's groomed my shiatsu since he was a pup. She knows her stuff. He always looks handsome.She also treats him well and has that bond of trust! The store is excellent and well stocked and super nice.

We have regular appointments here for havanese for baths and grooming. While our dog is never pleased to be going there, she is always well taken care of. We've had bad experiences with other groomers. The fact she looks cute aftwr and they

My wife takes my dog there regularly for grooming and bath, and over the past year service has gone downhill. Staff in the front desk is the worse: unresponsive and uncaring. Communication is absent and one has to guess when to pick the dog

Been here a few times. The first couple cuts weren't perfect (missed spots, uneven, etc.) but I liked the prices and that I could typically book only a few days in advance. This last time however, they cut my pup's neck really badly, made a

Drop off on Saturday is from 10-11. Had an appointment came in at 11:07 and said she couldn’t take my dog. I understand if this was a walk in but I had an appointment….so your number of pets should be set for that day. Not sure what a 7 min

BEWARE... BEWARE...I had been a regular customer at Spot's. Bonnie was my groomer. Last summer I took my girls in for a groom. I have morkies. Zoey and Bella. They developed kennel cough after the groom. We went to the vet. The girls only

WOW! Best grooming service I have ever received! Laura groomed my traumatized cocker spaniel and she looks beautiful! My family even told me this was her best haircut yet! Laura had quite her work cut out for her, as my pup had a terrible

NEVER take your dog here! If I could give them zero stars I would. Dropped off my dog in the morning and when I got him back in the afternoon he was acting very strange. Later that night he was choking every time he ate. He started to dry

I usually go to the East Nashville location where Michelle does an AMAZING job with our dog, but we went to the Bandywood Location this morning as it's closer to our new house to have our dog groomed. I specifically told Bonnie (Groomer)

Terrible experience at this location. I scheduled a grooming appointment for 8 15am only to sit outside in my car for 45 minutes because they don't open until 9am, which made me late for work. Rather than apologize and try to resolve the

I dropped my dog off at 9:30 am for grooming and usually she is done around 1 pm so I called at 2 pm to check on her and they said no dogs are ever there past 4 so I came at 4 pm and they had not even started cutting her hair yet. Austin

the first time we took my dog there, she got a razor cut on the sensitive skin area near her groin and they didn’t tell us and the third time we took her there she came back crying with her right eye twitching and being closed all day.

Picked up my dog and he was completely traumatized. Explicitly instructed them not to shave any part of our bernese mountain dog at all and they shave his entire private area resulting in extreme discomfort. Did not follow instructions.

Worst experience they injured my dog and send my dog home without telling me. PLEASE READ and be careful with your pups. On May 18, 2023, my two dogs were attended to at Spot Pet Supply. The groomer, arrived late and didn't come out to

We are grateful for Janelle who shampoos my golden doodle. He loves going to see her. She treats him with such love and care. He has a tendency to get hotspots with his sensitive skin. She goes above and beyond to make sure he is ok.

I am terrible at clipping dog nails, thus I get in trouble with the vet always. Now the boys go to Spots. We’ve had different groomers but each has been extremely attentive, especially with our nervous nancy, Jake, who is afraid of

$184 to shave my dog and they’ve yet to respond to ANY of my inquiries asking for my receipt. It would be better if they’d agree to show me WHY they charged me that, but instead they ignore me. Avoid this place if you can.

Great experience at the Green Hills location getting pet supplies for my cat. Owner was present and made sure to introduce himself and inform me that he could order what I needed if they did not currently supply it.

Everyone is always so kind when I’m there! I usually come in for grooming services and Laura is the best! My little Shih Tzu always has hated the groomer and Laura has always done a great job with her :)

I love this pet supply store! It’s so easy to park, grab what you need and get checked out quickly by their friendly staff. They always have in stock exactly what I need!

Dropped my dog off here for grooming. She's a fluffy long hair mix. She was there for several hours; much longer than they previously had told me she would be there.

Would not recommend. Had to take our dog to the emergency vet immediately after picking him up due to a cut that was bleeding all over the floor when we arrived.

I was a sitter for my neighbors mini Aussie and she had her first grooming experience with Houston. She looked so good her parents have kept that up!

They gave us a solid discount on a cat scratcher. So happy that we found this place. Affordable prices and friendly staff. The puppy is adorable too!

Love this place and all it's stores! Great staff and great top of the line pet products! This thing saved my dog from an abduction!

These groomers are such good people. Our Golden has A wonderful groomer, who cares greatly.... Holland.... super sweet guy.

Always a great groom, super easy online ordering system, friendly staff, nice selection of goodies. Highly recommended.

First visit, will be back! Friendly service, great selection of cat toys.