I do not usually write reviews for any purchase I make however with 99Bikes, I will make an exception. I purchased a Cube 21 Touring Hybrid One 500 LG bike in March 2021, actually a mate and I bought one each. 99Bikes because we bought 2 and had to wait a number of months for delivery gave us both a great price on our purchases. Since then my dealings with 99Bikes have always been more than satisfactory. As I have no previous technical experience with bikes, I signed up for their yearly service program, which entitles me to take my bike back daily "if necessary", this service has proven most beneficial to me. Why I am writing this testimonial is that the last time I took it in for a service two things occurred. Firstly "Alex" serviced my bike and went over it with a fine tooth comb, this 2nd service under the program cost me nothing except for a new chain which I was happy to pay for. I dropped my bike off at 10.00am and went back around noon, whilst waiting for Alex to finish the service I struck up a conversation with sales representative "Rick". Rick noticed I was wearing a kind of tennis type shoe "for my own comfort" and asked me if my feet ever slipped off the pedal. When I admitted that on occasion this had occurred, and that I was not interested in the lock in type shoe and pedal. He showed me a set of pedals which had "lets call them medal studs" sticking out of the pedals. These pedals were slightly larger than my existing ones. He assured me that my cycling experience would dramatically change, and that I could with confidence stand up on my bike whilst engaging upward slopes. He was 100 % correct, and not only are these pedals not only more comfortable but they have also added to my confidence whilst riding the bike. So why did I write this testimonial. 1 - 99Bike people offer great service 2 - 99Bike people love bikes and love talking about them 3 - 99Bike people DO NOT hard sell you on anything but only offer suggestions to make your riding experience more safe and enjoyable. I will stick with this mob for a very long time. regards Eddie Hope This is my second review in the last couple of months. The service from 99Bikes is exceptional, especially from their mechanic Alex. I had my second flat tyre "Back tyre of course" and also had a problem with the Bosch Purton display on my Cube Ebike. I brought the bike in to get fixed and Alex suggested that I purchase Tannus Armour tyre inserts which although will not guarantee that I do not get another flat, will at least make it more difficult for the offending nail or pin to penetrate the tyre. Great idea and hopefully lots of future peddling without problems. My Bosch Ebike Purton display had a fault and Alex took it up with Bosch and they replaced it free of charge. My mate who has the same bike is now going to get these Armour tyre inserts fitted to his bike. Once again a big thank you to Alex and his team and I am now a locked on 99Bike customer. regards Eddie Hope For someone who claims he doesn't write reviews, here goes with my third review this year. I visited 99Bike to ask Rick a question regarding a tyre pump he had sold me. I walked out with a brand new helmet and a few other things. Rick asked me why I was wearing a cap under my helmet. "to help keep the sun out of my eyes" was my reply. He then showed me a Fox22 Mainframe Helmet which has a long brim at the front, weighs practically nothing, is black in colour and looks bloody good. It was in my opinion competitively priced as well. Happy customer again however I must stop visiting this shop. best regards Eddie Hope

I was browsing on line at bike shops on a Sunday morning in my local area to buy a chain & grips for my sons bmx. I came across 99!bike store which was open to my surprise as there weren’t any other bike shops open on a Sunday. I ended up walking out of the store with a DRS bike helmet a pair of junior fox gloves 2 sets of pedals a pair of grips & chain all at high quality for a very affordable price. The staff were very helpful & very friendly. I ended up becoming a lifetime member for a low $5 which saved me over $60 on my purchase. There are also a lot of perks by becoming a member eg: free workshop nights with the repair service team to teach you how to repair & keep your bike running in good condition. I would recommend this store to anyone who is looking for a bike or quality bike parts at a very affordable price.

Initially dropped in to buy a chain for my old trek mountain bike. Purchased the one we thought was correct and turned out to be too long. Rang the store at 3pm on a Saturday afternoon to replace it and requested it to be installed. Tech was awesome and did it for me on the spot. Got the bike home only to find it was jumping. Rang the store Monday and explained what happened and they were happy to check out the bike straight away. Brought bike in Tuesday and dealt with Zac the workshop guru. He was totally awesome with his diagnosis and repairs. He also kept costs down where possible because its an old bike. Did the job on the spot while i watched. Basically my experience with this store is amazing. Always really helpful every time. Totally recommend these guys with any bike needs. Wont be going anywhere else.

Just wanted to write a quick review for the service team at Bayswater. In Nov 2022, I purchased an eScultura from 99 bikes and have thoroughly enjoyed riding this bike. It has been a real game changer for me to get me back into riding again. In Apr 2023 however there was a hairline crack that presented itself in the fork and a warranty claim was raised with 99 Bikes Bayswater. The team at 99 Bikes Bayswater did a fantastic job to follow up on a new replacement fork and to get it swapped over as part of the warranty process. They were also always available to provide feedback and input to any queries that I had and also helped me both with the servicing of my bicycle and swapping out the tyres to tubeless ready Maxxis Ramblers. Thanks again to the fantastic team at 99 Bikes Bayswater.

Wow! I’ve bounced around from bike store to bike store over the years, but 99bikes in Bayswater will be the only one I use from now on. Max was the friendliest, most helpful bike expert I could’ve asked for. Clearly knows his stuff but didn’t make me feel dumb with my 100 or so questions. Discussed options in each price range, explained pros and cons and helped me find the best bikes for my needs. Huge range of bikes and accessories, great prices and sales and an all round perfect shopping experience. Each time I visited the store, I was greeted and offered assistance by 2 or 3 different staff members but always in a friendly, no-pressure kind of way. I couldn’t be happier with this experience. The last bike shop I’ll ever need. Thanks so much, Max and team - you guys are the best.

We visited 99 Bikes today to gather some more information about E Bikes as we have been doing quite a bit of research online and wanted to have a look-see what they were like. We were greeted by Bob who spent the next 20 minutes talking us through and showing us all the differences and variations of E Bikes that were available to us. He was extremely knowledgeable, courteous and friendly - he knew his stuff and was more than happy to share it with us. We left with a bundle of information on E Bikes that he thought would be suitable for us, based on what we had told him about our wants and needs. Wonderful service and a great selection of bikes to choose from. We will return when the time comes to make a purchase. Thanks.

I would like to express my gratitude to the staff at this establishment, especially Ricardo, for helping me on my journey to getting a new bike. Ricardo was incredibly patient and friendly, even after I had made an initial purchase of a bike that was not the right fit for me. He was happy to exchange it for me aswell as guide me to finding one that was both comfortable and suitable for the type of riding that I do. I highly recommend this bike shop to anyone who is looking to purchase a new bike. The staff are knowledgeable and helpful, and they are committed to ensuring that their customers leave feeling satisfied with both their service and their new bike. Thanks very much Ric.

Visited 99Bikes Bayswater to grab some MTB pedals, Damien was knowledgeable and super-helpful with my queries, and price-matched from a competitor, what should have been a 2min visit turned-into much longer, Damien & Andrew provided perhaps the best customer service I’ve ever experienced, very friendly, invited me to their Group Ride WhatsApp group, talked bikes & frames and a myriad of other things. I have shopped here before but am now considering making this store my #1 go-to for all cycling needs. Damien & his team are clearly passionate about what they do, so much so that I got the impression that this is clearly a happy workplace, with staff willing to go above and beyond

.This has to be the worst store I have ever had to deal with as this salesperson who served me on that day stole $ 500- from me and tricked me into thinking that he had taken off the cash that I handed over the counter off the bike and it wasn't until I have checked my account 3 weeks later. And he rang me yesterday and said that I never handed him any cash. I'm on a Disability pension and struggling to save any money and this amount took me well over 6 months to save. This man is a thief and has no conscious .So he has left me no choice but to inform the Police, Solicitor the press ,facebook,etc,etc.Thanks Guy Newton. This was the Bayswater store and his name is Simon.

I had a great experience today at 99 Bikes Bayswater. I was doing my usual ride and had a chain slip issue. I was close to the store so I thought I'd just take it in and leave it with them for service. It was a busy afternoon there , so I was so surprised that Max in the service dept took some time out to look at it straight away. Within a few minutes he had diagnosed the problem (bent chain link), and then proceeded to replace it for me. It was a minor issue and minor part required so he didn't charge me (also me being a prior customer I guess). Nevertheless , I was pleased to receive this level of customer service which really helped me out. Thanks Max !

Disrespectful Will never go to this store and I will never ever suggest anyone. Sale assistant leave me for 3 times and he gone to do something else. Does costumers mean anything at all to you, as sale assistant? Do you understand anything at all about how to deal with costumers? How even someone like him get a job? Do this store do interview before they give job to someone who don't know how to help costumers? I really like to know who is the manager of this store and talk face to face with manager and just for my own knowledge to understand what the heck is going on. No to disrespectful business

I bought a bike last Saturday from James at Bayswater store. I originally went into the shop with a firm idea of what I wanted and James gave me an option I had not really thought about and in the end I purchased a bike that was more expensive than I had anticipated spending but was well worth the extra. His knowledge was extensive and he answered every question in detail that I asked. It really was the best customer experience that I have had in recent times. You have an amazing staff member that makes his customer feel not only welcome but also valued. Keep up the good work James.

I've always had pretty good service here with the team at Bayswater and they've always been super helpful with everything i have needed. Today, i called to see if they had a bottom bracket tool and the guy who answered the phone couldn't have been less interested if he'd tried. Said they probably don't have one (didn't bother to check), answered the phone sounding like he was stoned, and was just plain rude when i asked him the question about the tool. Pathetic that he was hired, let alone allowed to interact with potential customers.

Fantastic service and advice! I went to 99 Bikes Bayswater to look at purchasing my first road bike as I was riding a hybrid which wasn’t suitable for my future cycling needs. Reyce took the time to explain things to me and helped me with the selection of my new road bike. He was patient, friendly and super helpful. Transitioning from a hybrid to a road bike is a scary thing but he explained how it all works so it doesn’t seem quite so daunting. I never felt rushed which was important when I had so many questions! Great experience

James went above and beyond helping us select bikes for our two little boys! My partner came by three times to make sure we had their measurements correct and James remembered him each time, greeting him by name. He happily price beat a competitor and even helped us take the bikes around to load into the car. Genuinely just a lovely person with so much knowledge- we will be back for all future purchases for our mini BMX bandits ☺️ Thank you so much for helping us make our boys happy this Christmas.

I had some work done by Alex (Bayswater 99 Bikes) on a smashed rear derailleur on my road bike. It was tricky because I bought this bike in the States, and the hanger that was broken which the derailleur attaches to was not readily available here in Oz. Alex was fantastic, and went the extra mile and tracked down the hanger and installed the new derailleur and a new cassette. Excellent job done by Alex and very reasonable price for the repair. My bike rides beautifully. Thank you, Rob.

Extremely helpful in helping to select the right e-Bike. Wen't out of their way to try and locate a bike as no stock was available in store. Located a model with a few minor spec changes that had not been assembled. This was late Saturday afternoon. Sunday morning we received a call to say the bike had been assembled and was ready to pick up. The attention to detail in fitting the bike to the intended rider was great. Best customer service in a long time!

Excellent technical knowledge, a good range of products at sensible pricing. I felt comfortable asking “stupid “ questions and the enthusiasm was clear with all the staff that they enjoyed what they did. Great store and service. The bike itself, a Merida Silex 200 gravel bike was just what I was looking for. It meets my needs in equipment and my budget. Not too complex with too many parts to go wrong and a lightweight frame.

I bought a new bike from these guys for my child but when I got home I managed to totally stuff up the brake line and couldn't work out how to fix it. Took it back and they were super helpful and non-patronising about the whole thing. Fixed it all up for me without charging when they were well within their right to. Really fantastic service compelled me to leave a review here. Thanks Damian. We're up and running now!

I bought a Velectrix Urban Pulse step through at 99bikes Bayswater on 24 June, several weeks ago. Since then I've clocked up about 100 km - I'm 75 and hadn't ridden a bike for 40 years. I'm still not very confident but I absolutely love the bike. It's perfect for this hilly area and nothing has gone wrong. Thanks to salesman Rick for your excellent introduction to exactly what I needed bike-wise.

Can’t thank the team at 99 bikes bayswater enough. Not only were they a great help finding the right bike for me, but they understand the importance of my bike and do everything they can to help if something goes wrong. Always greeted with a smile and always up for a chat. Couldn’t be more thankful and appreciative. Thanks to you all both in sales and the service department!

Chanel had been fantastic in helping me to choose my bike. They honour their promise of competitive pricing, and provided me with the newly discounted price when I picked it up. Baby seat installation was done very well, and my 2 year old daughter had a blast riding on it. Overall, I truly feel they are putting customers first, and will visit for more bike accessories.

We recently brought my son’s bike in for a service. Max served us when we dropped it off a couple of days early, sent us a message to let us know it was ready to be picked up, and served us again when we attended to pick it up. He was friendly, knowledgeable, and absolutely lovely to deal with. We couldn’t recommend him more highly, and we will definitely be back!

Rick was awesome and very helpful, answering all my questions and giving me lots of really good advice. Ordered the bike from another store, it arrived the next day and Rick was on the phone promptly letting me know it had arrived. Picked it up, quick intro and away I was. No fuss, very quick and great service. We’ll done Rick. You were right. The bike rides well.

Ric helped us choose a first time electric bike. If was great to actually try and see all the features and differences between the models. We had tried many other places and found they were only wharehouses that went to message bank and didn't return our enquiries. Great service and advice from Ric.Would recommend 99 bikes wholeheartedly. Anne snd Kees

I had a really positive experience at 99 Bikes in Bayswater! The exceptional service provided by Alex truly stood out. From his friendly demeanor to his helpful guidance, I would definitely recommend them for your serving needs. The expertise and customer care at 99 Bikes, especially with Alex, undoubtedly contribute to a great shopping experience!!

Had the best experience going to purchase my first ever electric bike at 99 bikes Bayswater. We were served by a very helpful informative sales person called Rick he was fantastic and highly recommend him and his service. If you are after a electric bike and like me don’t know much about them go to 99 bikes Bayswater and see the helpful team there.

Andrew at 99 bikes was a fantastic help in finding a new bike for my son. He took all our needs and budget into consideration, installed extras and made adjustments to the bike we chose and answered all our questions. My son couldn't wait to get home to take the bike for a ride, he loves it! Thank you Andrew, we're extremely happy !

Went in requesting ideas and recommendations to fix rattling handlebars, expecting to need to hook the bike in for a service and Max was able to help me out on the spot and explain to me what my issue was in a really straightforward way and was incredibly welcoming. Very happy to stick with 99 bikes Bayswater as my go to bike shop.

A huge thank you to Ric from the Bayswater store. We went in and got some great advice which resulted in us purchasing a kids and adult bike as well as a saddle. Ric was an excellent salesperson and really went out of his way to ensure all our questions were answered so we could buy with confidence . Highly recommended!! …

Damien has been extremely helpful, practical and friendly and his product knowledge is exceptional. He sold us 2 ebikes and accessories and encouraged us to test ride bikes at home extensively before we sent them interstate for use up there. We are thrilled with the comfort, safety and prices of the bikes! Thanks Damien

We recently have had a great experience with 99 Bikes Bayswater. Max was especially helpful when replacing the tyre on our 4 year olds bike. He was so friendly that we ended up buying a new ebike for ourselves! We are very happy with our purchase and of course the service that we got from Max and Andrew. Thanks again.

Usually nice if you need a service at least, but the counter service is questionable. Tried to find someone so I could purchase sunglasses before my voucher expired but everyone was so busy running past or running right off from the counter to someone else and now goodbye $100 voucher and no sunnies or handy things.

Amazing service every time so far. My son was recently knocked off his bike by a car and ended up with a flat tyre. I took the bike in to book it in for a safety check and tyre repair happily expecting this would be later in the week, but they did it all on the spot and he was able to ride to school the next day.

just bought my first road bike with the help of Rick at Bayswater 99 Bikes. His service was excellent and helped me select the right the right bike based on my individual needs. Can’t forget the Brilliant work of Max putting together my smart trainer for me too the team at 99 bikes bayswater go above and beyond!

My whole experience at 99 Bikes Bayswater was excellent. The staff were very friendly and helpful. They understood what I wanted and matched me up with a bike that I love to ride. The communication was great and I was kept up to date right through the process. The whole process was smooth and trouble free.

Max in the Service Department has been particularly helpful to me on a number of occasions now. He is knowledgeable, efficient, and hasn’t charged me for minor things. I have been recommending 99 bikes Bayswater to a number of people now. They are an impressive group (Alex is similarly helpful).

Store was very well equipped with a huge range of products, however, that wasn't the main take away from the experience. Shout out to Wolf the bloke who served me. He was very genuine and made great efforts to ensure I got what I was after, provided great value for money too on my purchase.

Had the pleasure of meeting Rick, he was very knowledgeable when I told him what I wanted in a bike and immediately found the perfect one for me! He sorted me out with everything I needed to get going. I haven't owned a bike in a long time and am very pleased to have left with this one

Ricardo was very helpful and pleasant. He kindly gave me the time explaining all reasons and comparisons in what type of bike would best suit my needs. He was patient, gave me plenty of choices and allowed me time to consider what would be best for me to purchase. Thanks Ricardo

Had a great experience with Ric. We were shopping for a basic bike for my sister-in-law who can be a bit picky but Ric was able to run through options in our budget and make good recommendations. We walked out in under 30mins with a brand new bike and are very happy customers :)

Fantastic experience here. Everyone was very helpful, got me the right bike for my skill level with a little room to grow. James helped me immensely to get the perfect bike. Highly recommend anyone looking for a bike or wanting to know more about cycling in general

Really nice team in this place,bought in a bike I'm fixing for charity and they looked after me price wise and helped with service,the staff were welcoming and friendly. Walked me through the process and cost and went out of there way to help.. I love good service

Staff are helpful, accommodating and non judgemental! Ric has helped us twice and the service has been excellent and above expectations! My husband and I recommend Bayswater 99 bikes for anyone interested in a new, past or ongoing hobby with bicycles!

Experienced incredible service from Rick, who did a fantastic job of getting new equipment I need, and supplying me with the information I need to know. This is the place if you want to learn and get stuff about bikes, and Rick is the guy to talk to.

Lovely welcome from staff. Purchased : Giro Agilis MIPS Road Helmet Matt Black -Super comfortable and lightweight. I enjoy the matt black colour with a little gloss. Adjusting wheel at the back is lighter and smoother to use than my previous helmet.

Always helpful ! Ric on the front counter puts you at ease with his knowledge and friendly manner. If a question is too technical they are not afraid to say “I don’t know” and then point you to someone that does. Mechanical advice is always spot on.

I was in to buy a bike and Ric’s service was quick and efficient. Right from suggesting the bike according to my needs, plus all the accessories that fit my budget. Thanks Ric for assisting me with my purchase. Will definitely be back for more :)

Great service provided by Andrew. Took the time to ask us questions regarding type of riding we do, previous bike size, etc.. Suggested a couple of bikes and allowed my daughter to test ride them. Will go back for my other daughters next bike.

Damian (Damo) from 99 Bikes was a great help in assisting us to decide on what e-bike was going to best for our needs. Amazing customer service & product knowledge! Highly recommend visiting 99 Bikes. We saved thousands of dollars!

Ric is amazing. Very knowledgeable, helpful and polite. He helped me throughout my bike purchasing journey. I called him several times with a lot of questions and every time he answered them all politely. Highly recommend him.

Took my son to get a new bike on a Sunday afternoon, Rick was so pleasant and patient with us, great ability to talk us through our options, was keen to listen and wasn't pushy. Will happily go there again and tell my friends.

Highly recommended. Rick and the team know their stuff. Very happy with the purchase of my Merida Scultura. Rick gave me a great deal, he was super helpful and gave some great advice. Highly knowledgeable and great value.

Exceptional service from James. I’m a new rider and he helped me understand what products to get, what would work for me, what to consider, and went the extra mile servicing my bike. Fantastic team at 99 Bikes Bayswater.

Recently journeyed to Bayswater to purchase a Cube electric bike from the 99 Bikes store. Our salesman was Ric, who we found to be very knowledgeable, helpful, informative and friendly. Will definitely shop there again.

Just a big thanks to Reece for all his help and advice, his enthusiasm and love for cycling shines out, Reece has helped me set up my gravel bike with accessories and offered great advice, cheers Reece. Regards Vincent

I didn’t have the tools to change my pedals and so I took it to 99 Bikes Bayswater and James was happy to assist and extremely helpful in explaining the process and different tools he used to do so - great service!

The family come in looking for a couple of bikes, we dealt with a fellah by the name of Damo. The customer service we received was second to none. Fantastic experience. That will be our local bike shop from now on

Bought my ebike from 99 bikes at Blackburn.After sales service is excellent. Purchase of ancillary articles at Blackburn and Bayswater has also been efficient, friendly and knowledgeable. Highly recommend them.

Amazing service. I went in this afternoon (Saturday) and Damien saved the day with replacing a tyre on my daughter’s bike on the spot. We are so very grateful and will be back again. Thank you so much. ☺️

Andy was a great help and very friendly! He helped me navigate buying a bike as a surprise gift for hubby and for myself too. I haven't ridden in years so it was lovely to be well supported. Thanks!

Thanks to Ric for a great deal and all your help. Mr 9 is very happy with his new bike. He already has the gears all figured out, thanks to the easy lesson on purchase. He wants to ride every day!

Thanks Ric for the great customer service and helping pick an ebike for my wife. Certainly enjoy the peace of mind of having a bricks and mortar shop with people knowledgeable about bikes on hand.

Ric was extremely helpful in finding a bike for our soon to be 9yr old - he knew exactly what size and explained in detail about ‘what to do/what not to do’…. Highly recommend 99 Bikes Bayswater…

I was helped by Andrew in the store today to get some bikes for my kids and I could not be happier he gave great advice and I have two happy kids I might have to get one more for myself thanks

There is a great range of bikes available in store. I was looked after by Rick who was very patient in helping me find a bike that suited my needs and budget. I highly recommend this store.

My experience with 99Bikes is that it is a fantastic company. Thank you Alex for making my transaction with the company an easy experience. You are credit to the business. Thank you again.

Thank you for excellent customer service & assisting with a product warranty. Damo did everything he said he would, kept me informed with the process & made it a really easy experience

Richard, Reece and Jim were very helpful with my bike selection. They were very patient, knowledgeable and friendly. I would have no hesitation in recommending 99 Bayswater to others.

Damo’s a legend. Just getting into the hobby and he was a wealth of knowledge and recommended the best bike for the budget I was after. Will be back again for any of my cycling needs!

Friendly staff, excellent service, fantastic range of products serviced my childs bike and we got a helmet and pump and oil. We will be back to get an electric scooter soon. …

Great experience buying a bike online . Service provided by Damo and the team at Bayswater was very good. Great communication and follow up after the purchase. Well done …

These guys always provide excellent service. Shout to Alex in Workshop who got my little man’s bike going again today and provides excellent service to me it’s appreciated.

Reasonably priced spare parts and accessory's with a customer loyalty program making this even cheaper. Friendly staff and a good range of bikes spare parts and accessory's

I bought a folding bike which was not expensive,the staff were ever so helpful,the bike was checked thoroughly before selling it to me,they have a great range of bikes

Great service from Ric. Helped us pick out 2 great e bikes for my nieces. Made them feel excited and comfortable with their selections. Would highly recommend.

Great prices and products, Wonderful service, knowledgeable and friendly staff. Shout out to Damien and Prit did a awesome job everytime. They are the experts.

Andrew and Max were exceptional. Got a great norco scene bike. Was delivered and built very quickly. Not pushy, super relaxed and knowledgeable. Thanks again

99 Bikes Bayswater were excellent to deal with in buying an e-bike. Reyce was friendly and knowledgeable, enthusiastic but not pushy. Happily recommend them.

Awesome experience dealing with these guys. Really helpful and went out of their way to get Bikes ready. Open Sundays too which is great. Highly Recommend

Every time I have been to this business I have been looked after, they are really great to deal with. I could not recommend these people highly enough..

Great customer service from Rick. Very informative and friendly, bought a bike for myself and my wife and we couldn't be happier. Thanks again Rick!

An easy and excellent experience getting a new bike. Ric was fantastic, very knowledgeable and helped me find a bike that was the right fit for me.

Great service from Andrew, multiple adjustments and opportunity to ride just to get it right based on what I wanted not what they wanted to sell.

Top notch bike servicing from 99 Bikes, Bayswater. Max and Alex are friendly, knowledgeable and experts at both e-bikes and road bikes. Top job!

Very friendly and helpful staff. Very knowledgeable. Andrew helped me initially and Rick closed the deal. Great experience all round. Thankyou.

99 Bikes Max best bike service guys ever! Have two little teens thrashing their bikes and these guys keep them going! Fab service highly rate!

Great experience, the guys sorted the issue with my sons bike and went beyond to find the correct hardware for him. Highly recommend

Highly recommend 99 Bikes and for their great customer service for fixing my bike. Max the mechanic was really helpful and friendly

Excellent help, by Andrew and the team down here at 99 bikes. Would highly recommend there services. Price matching is excellent.

Couldn’t thank the Bayswater team enough for their support with my road bike. Very friendly staff that are always happy to help!

Ric gave me some good advice among recommending some solid attachments to my bike that made it near perfect for my travleing

Ric gave us lot of options in selecting the bike for my son. He was very friendly and was wonderful to deal with him.

99bikes at Bayswater. Great service. Max in workshop was very helpful and very knowledgeable. Thanks for your help

Helpful staff, who even let me take a test ride on a E bike. That helped heaps, happy with my resulting purchase

Ric was very attentive and helpful. Not pushy. Wanted to ensure customer is satisfied. Recommend going there

What an amazing bike technician we met today and he really helped my daughter and I with her bike …

Damien was very helpful today, got my wrecked bike back up and running very quickly. Excellent service

They gave me a free stem cap for my bike which was so quick and easy, their service was excellent :)

Great bike shop, Ric was very knowledgeable and really helpful, would highly recommend this shop!