I had high expectations after seeing the great rating on maps and came here especially because many other florists were closed over the holidays. I arrived first thing in the morning to pick up a bouquet of flowers for tomorrow, but was greeted coldly by a tall late 20s/early 30s guy who was setting up. It wasn't busy and I was 1 of 2 customers at the storefront looking for help. I very rarely buy flowers and had quite a few questions to ask, with some back and forth. I asked him about what colours would fit, and if he could hold up the bunches of hydrangeas to compare (as I wanted a smaller bouquet) As he was holding up a few bunches of hydrangeas he insisted they were all the same size, then unfortunately dropped one whole bunch of hydrangeas on the damp gravel but didn't even bother to check on it or clean it after picking it up I asked if I could buy just a few stalks and he said curtly, and I quote, "I don't split flowers here" and that I would have to buy a huge bunch of 5 massive hydrangeas for 35. It was clear that he quickly became impatient and was trying very hard to hide his annoyance. This really threw me off as I was being polite and in my head just trying to piece together a bouquet from their range Even though I did my best to be courteous he could not forgive my hesitation or deliberation when I was choosing between flowers Later he explained that since the flowers were for tomorrow, that I would have to pick it up tomorrow or risk it wilting if not placed in a watered vase.Then he said that he wouldn't be working tomorrow and that his coworkers would put the bouquet together. I gave him specific instructions such as the size which I referenced to a bouquet they had in store, and wanted my bouquet to be 5-10% smaller as I wanted to fit it in a bag as a surprise, picking a bit of everything from the flowers I chose as among them were different shades, and that I wanted the leaves from the flowers to be used as foliage, none of which he noted down from what I saw, so I didn't know how his coworkers would do it At the end when I smiled and thanked him for his patience he just dismissed me and said bye like he was done with me. As I turned to leave he was already complaining to his coworkers I don't know if it was my appearance as I had just gotten out of bed and or my ethnicity but his mood definitely ruined mine, so much so that I feel compelled to leave this review, and I never write reviews I really, truly, thought better of this place coming here for the first time and it put me off for the whole day The WORST part was when I went to the other florist within SMM and the hydrangeas only cost half as much !!!! And the other flowers offered were also lower in price Then when I came to pick it up I was just wholly disappointed by how they put the bouquet together. I don't know how you can have such a beautiful assortment of colours and sizes of flowers then arrange them like that, just thrown together thoughtlessly I understand that running a labour intensive business is hard, and I don't know if you're the owner or the owner's son or something but come on dude, disappointing customer service, inflated prices and refusing to be flexible is doing you no favours

The flowers from Azalea Flowers are always so so fresh!! They always arrive beautifully wrapped and arranged! I’ve only ordered a few times for different occasions but I never hesitate to place my order and know that whomever is receiving them will receive something stunning. This last order was for a double bunch of tulips. See photos, they were divine! I did a little shop around and the price and quality of the two bunches of tulips was amazing! $80 + delivery (gift wrapped + basic white card - printed) ⭐️⭐️⭐️⭐️⭐️ I also love that Azalea Flowers offers customers a seasonal selection of “a house full of flowers”. I’ve not seen something like this available at other florists. You can choose from 5 different sizes and 5 different colour pallets. A seasonal selection of flowers to be sent to yourself or someone else. My mum loves receiving these to arrange her own creations around the house. Let’s not forget delivery charges. The delivery charges from Azalea Flowers are also very economical too. Starting from $5 for local delivery $10 (3205 South Melbourne -> 3122 Burnley)

One of Melbourne’s best florists. They supply many varieties of flora, including natives which I found very rare with other places. They have huge selection of colours, shape and species of different plants. From cotton to banksia to roses to gum tree. Their price is amazing too, but if you ever come here on Sunday late afternoon around 3:30, they have a huge sale of certain flowers. So make sure you keep an eye on deals near closing time. The staffs are quite friendly too, the place can be very crowded so you will not necessarily receive one on one service like other private florists but this is a market. Therefore it’s all fine! I would recommend this place to everyone!

I was going to buy the roses for my friend's birthday gift. However, the first time encounter a male staff with very rude and inpatient attitude in this store. He was busy chatting with other customers. Then turned around and shouted at me: "don't you see I am serving other customer!!!?" OMG~~~~ I just asking him to allow me help myself to pick the flowers, I left and went to other friendly store that deserve more business. Unpleasant experience and would not consider to shop again in this florist store. Customer service is everything. Don't take it as granted. Customer always has other choices around this area.

Today I visited and wanted to buy a bouquet of flowers. I had a budget but wasn’t sure what flower combination I would like. I asked the lady to choose for me and put it together in a nice arrangement. It took around 10-15 minutes but I was rather disappointed with the professionalism of the arrangement. Each stem was uneven in height, not trimmed, wrapped in brown Kraft paper and it was not very appealing - very uneven and could barely see some of the stems. Very disappointed and I was a bit embarrassed to gift it to someone. Some of the workers here definitely need a bit more training in floral arrangements.

The team at Azalea are wonderful. They are so helpful and their arrangements are divine. They also stock some incredible plants, some of which you will not believe. I visit at least once a week to buy "thank you" flowers for my clients and they are always quick to help me choose combinations and wrap them all beautifully. I have now got my whole office buying most of their "thank you" gifts from Azalea because of their quick and professional service and huge range. On top of all of this, the prices are amazing! Thanks again team. See you next week! Steph

I had a problem with the flowers that had been given to me as a gift.I emailed the owner of the store Micheal, he was happy to refund the money, and he also gave me a beautiful bunch of flowers when I went in there to pick up my refund, and apologised profusely for the inconvenience. Thank you Micheal for your understanding and great customer service, you did go above and beyond to make me happy. You don't get that kind of service just anywhere. I will be back again for sure. A very happy customer

Flowers were beautiful! Surprised my girlfriend with a bunch for our anniversary... Lady was super helpful with creating an arrangement. Suggested I pick a couple of key flowers to be the focus, and then she asked me to come back in 5, to give her time to arrange with foliage. I came back to the most stunning arrangement! Super value for what you get. And lovely customer service to go with it. Thanks!!

I ordered flowers for a surprise for my daughters birthday. The flowers were absolutely stunning!!!! In addition, I originally set up delivery to her workplace but after I completed the order I found out she was gong to work from home. I phone Azalea Flowers with my dilemma and they very quickly change the delivery address and all went well. Thank you for your service and beautiful flowers!

What a difference a week makes ❤️. I called in to Azalea Flowers to convey dissatisfaction with a bunch of Azalea flowers my Son bought for me last week. Lara, the shop Manager could not have been more understanding, she not onky replaced the flowers but gave me an extra bunch, and these flowers are beautiful. Top mark for professional service

I bought some Dahlias from Azalea and they were wilted and dead within 8 hours. The florist told me I could give them to a friend the next day if I kept them in water which I did however, as they didn’t last I had to source some more flowers. Disappointed in the quality of the flowers and the advice given. Wouldn’t go here again.

Always a magical array of flowers in the store at the market, and their customer service is efficient and truly just delightful. If you would like a beautiful, fresh and incredibly affordable (without scrimping on elegance and trending floral style) bouquet for someone (or even yourself) then Azalea Florist is 100% your go-to.

No word can express my appreciation. I bought flowers for my graduation, and the lovely stuffs give me valuable advices. Also I had a great talk with them about the native flowers. The flowers are so beautiful with excellent quality. Thanks for giving me a perfect ending for my Aussie studying life.

Most disappointing bunch of Peonies I have ever received. Son paid $35 for these 4 Spindly, dry looking Peonies this morning. Going to place them in my laundry area, as I will get annoyed each time I look at them if they remain in my lounge area, which is where they were intend for …

I didn't have a good experience to buy flower in this shop，I bought the flower as a gift to my girlfriend in Valentine’s Day. It is a very special day, but the flowers is not fresh and so many blemish in the flowers. I am not very happy and I will not buy flowers from this shop anymore.

I love this florist. Really beautiful creative flowers and arrangements. I ordered a bunch every week for one of the lockdowns and they brightened up my mood immeasurably. If you’re looking for stunning blooms for your home or a gift, do give them a go. They’re so worth it.

This place is just amazing! The wide ranges of native plants and flowers, reasonable price and the friendly staff (forgot to ask her name). She helped me the selections and add a dash of her magic to make it looks like a million. Thank you! Highly recommend.

I texted them and got a call a few minutes later. Cadie (I think that's her name) took time to look for the flower that I want and I couldn't be more satisfied. If you're looking for the best flowers in Melbourne, Azalea is the right place.

Live nearby the markets. Azalea has some very unique and beautiful flowers. Service is great and they really take care of you when you pop over. During lockdown they did deliveries of flowers and fruit/veg boxes which was awesome. ❤️ …

Love that Azalea's offers fresh cut flowers from the markets at affordable prices! Excellent customer service and a delivery person who went above and beyond! Thank you so much. Will definitely be a return customer. *****

Great selection of flowers. Had absolute no idea what I was looking for (typical man) and I was helped greatly by the friendly staff! Highly recommend this florist - not overly priced either (considering the location).

Azalea is the best! They always have the most interesting selection of flowers. I wanted to cheer up my wife, who has had a tough time recently. She said the these were the best flowers she had ever received!!

The Azalea team are amazing. Always a fantastic selection of flowers and a great eye for putting beautiful creations together. Good delivery options, my go to for ordering gifts for friends and for home.

I bought flowers for my friends birthday and she said they were the prettiest out of all the ones she received and they lasted the longest. Will definitely use them again their service was fantastic.

I love these Peonies with Andromeda and Eucalyptus foliage that I got as a present from Azalea Flowers in South Melbourne. They look great in our living room and smell amazing! Thank you!

Bought a couple of bouquets a few weeks back as gifts for baptisms, and they looked amazing. Michael was very helpful in helping us pick and arrange the flowers as well. Will be back!!

I recieved the most stunning flowers for my anniversary, delivered to my work place in a vase, flowers were perfect & vase made it even better. Can't recommend Azalea enough!!

Terrific service, very happy! The guys at Azalea managed to source my girlfriends favourite flowers which every other florist said they couldn't get. She loved them. Thanks!

Bought flowers here last October when I proposed to my girlfriend. The lady at the shop was wonderful, I didnt get her name but thank you! My fiance loved the bouquet :)

I understand that flowers are a bargain on a Sunday afternoon however not if you spend $20 then have to put them in the bin 15 minutes later! Don't take the .....

Thanks Michael and team for my Christmas arrangements. They make the store look festive and beautiful. Such unusual flowers and quality service.

Lovely customer service and beautiful flowers, the man who served me was lovely and very helpful with his recommendations. Will be coming back.

I've been twice and the flowers are beautiful but the customer service needs improvement. Little guidance and assistance provided.

Kylie, Ness, Trish and Michael - what an amazing team! If you are looking for the best selection of flowers, head down to Azalea!

Ordered some flowers a few weeks ago and the Azalea team were very helpful in putting them together. Looked amazing!!

Beautiful flowers at a great price! Ordered a peony bouquet and they did not disappoint. Arrived in excellent quality

Beautiful bouquet. Excellent quality. Special thanks to Alice for preparing an amazing bouquet under pressure!

Super nice and helpful people, made my wife super happy with the beautiful flowers, would highly recommend.

In love with our Azalea flowers! We've had so many people ask about them in our Parkdale studio.

Got flowers here for my wedding the staff are so helpful and flowers are high quality thanks guys

My go to florist always and forever. Amazing quality flowers and the most beautiful natives

My favourite flower shop, always have an interesting selection and the loveliest staff ❤️

The quality of the flowers are excellent, and the staff are very friendly and helpful.

Staff always friendly and welcoming, flower arrangement prepared in a pleasing manner

I got my wedding bouquet from Azalea. It was so beautiful with a lovely note.

Great range of flowers and excellent quality. Always happy with my orders.

Love their flower arrangement! Great service.Thank you Kylie!

Beautiful flowers. Stunning arrangement. Highly recommend.

They offers seasonal flowers

the best