Food was discusting and I now have really bad indigestion/ and very strong pains in my stomach as the rice in garlic prawns had Indian spices and the prawns were hard, dry, even hard to cut. It's not an Indian dish. I am not racist, I am now sick I cannot eat spices. My husbands roast Turkey was thin slices like you buy from the deli, processed meat, as you can see in the photo, my daughters fish and chips tasted like the oil was weeks old, filtering your fryers is different to changing the oil. Deserts, well, wat can I say they didn't disappoint, that was just as bad.. Apple turnovers was from woollies or coles along with the custard in a carton, Tried again now failed, will never go back... . Food was Terrible. TERRIBLE Terrible......and cause we complained, the staff became rude. We didn't want our money back, the head of staff and the cook should be careful with what they say, but you definately will not get anymore. Would definately NOT Recommend
Price per person
$140–160
Service: 1
Atmosphere: 1

We booked for a group of 30 friends and while the food was acceptable 'pub' quality, the prices were commented by most as higher than expected. The $30 Brisket Burger looked like a kid's portion and my grilled barramundi was cancelled and swapped for unknown fried fish and chips - advised at the table as 'unavailable'. Barramundi was ordered later by others and arrived without issue. This is not table service or particularly different to any pub. At the entrance, our elderly ladies were asked not to walk through the gambling area to the dining that we could see straight ahead. "You can't go that way darl" was called out to stop our group. We were directed to a smaller walkway past the toilets. Gambling clearly the priority. Our guests were shocked at $21 for 250ml glass of average wine ($16 for 125ml). The ordering was very slow and repeated instructions misunderstood. Our first visit - and our last.
Price per person
$40–60
Food: 1
Service: 1
Atmosphere: 2

I was very disappointed last night with how long it took to get our meals, we were booked in for 6:30 and got our meals at around 7:30! My meal as usual was delicious but my son chicken schnitzel was burn,way over cooked so he didn’t eat it, had to stop into McDonalds on the way home for him! My husband wasn’t impressed with his roast of the day either! Garlic bread with cheese was $14 that has gone up immensely in price! What I’m not happy about was when the waiter came to grab our plates I told her about my son’s meal and all she said was sorry! Now we paid $104 for our dinner which is fine if we enjoyed it! But when your meal is burnt and you tell them well you think they would offer a free drink or dessert, but nope just a sorry! Won’t be going back here anymore!
Price per person
$100–120
Food: 3
Service: 4
Atmosphere: 3

A very popular venue in the area. The menu should appeal to most people. Typical Bistro set up. The only negative is there is no bar in the bistro, it's a short walk on the other side of the Foyer. They also have a great kids playroom behind glass walls, so it is more quiet but parents can keep an eye on their children.
Price per person
$20–40
Recommended dishes
Chicken Scallopini, Lime and Pepper Squid, Garlic Prawns
Vegetarian options
There were vegetarian options on the menu.
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Plenty of onsite parking.
Kid-friendliness
Great glassed in playground in the Bistro
Wheelchair accessibility
There is disabled parking near the entrance. No stairs. All level ground.

Make sure to have your ID on you for a lemon lime bitters!! I originally asked for a vodka lemon lime and bitters as a clearly of age person after my partner was poured a beer. Instantly asked for ID, didn’t have it. No problem. Asked for just a plain lemon lime bitters instead. The lady who often is behind the bar on a Wednesday night pulled out the power trip card and smugly came out with “the bitters contains alcohol you will need to show ID”. What a joke? 0.2% content… grow up. Decided not to waste my money paying her wage. Was followed with a scream across the pub “HAVE A LOVELY EVENING” - how embarrassing…. Time for Castellos to reassess their front of house staff.
Food: 1
Service: 1
Atmosphere: 1

We were a table of "4" Snrs for the 6pm .... Attended to immediately on Entrance, shown to our table. Was warm, the ambience just perfect along with the fab young Staff clearly selected & trained well. The Food was just perfect for all of us and we were never at any point looking for service assistance !!! Well done to the Floor Staff & the Kitchen. Will be our "go to meet up" with these particular friends moving forward.
Price per person
$40–60
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Calamari
Vegetarian options
Is well catered for.
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Easy options

Very pleased to see the changes with the renovations. I haven't been here for a long time. Different areas to suit the needs for all. Small sports/public bar, another sport's bar style area, a restaurant style bistro dining area with a large children's playground area and a Pokies Gaming area. Friendly and courteous staff with quick and friendly service. Ample parking areas with easy access from all parking areas. The meal was delicious and service was prompt with a friendly smile. I like the concept that you can either walk up and place your meal orders or utilise the bar code payment ordering service.

What a disaster for my 60th Birthday meal. Booked for 10 people. 2 senior grilled fish sent back as cold, then came back like rubber and tasteless. The 4 steaks were cold and the porterhouse looked like Scotch fillet. The schnitzel and ribs were look warm but gravy stone cold. The only decent meal was the 2 scallopine . What a disappointment as we paid for all the meals. I know it wasn’t the first complaint of the night as 3 ladies next to us asked for manager before us. Sue the manager for the night was very apologetic and did not charge for the seniors meals. Will not be back nor our friends.

A nice family hotel with great service and friendly staff. The food was nice and very filling.
Price per person
$80–100
Food: 4
Service: 5
Atmosphere: 5
Recommended dishes
Seniors Roast Pork, Parma and Chips
Dietary restrictions
Caters for different dietary conditions, ie vegan, gluten free
Parking space
Plenty of parking
Parking options
Free parking lot
Kid-friendliness
There's a great play area for the kids
Wheelchair accessibility
Entrances are flat and accessible for wheelchairs

I wrote this 7 month ago "Enjoyable food, friendly staff and a pleasant atmosphere". I cannot repeat this review, the food wasn't great. An order of "fish and chips, no salad" was served as overdone battered fish with boiled potatoes. The rocket and fennel salad served with my meal was tiny and without any dressing. The atmosphere has totally changed, loud music and couldn't care staff. No query about why one meal was returned virtually uneaten. I won't be dining here again in a hurry.
Food: 1
Service: 2
Atmosphere: 2

Was there for a work function about 30 of us we all had to order together mine came first chicken tenders in sauce and vegetables I was given a spoon to eat it with and somehow cut the chicken. Someone from our group got me a knife and fork hoping it was a once off all the rest of the meals came but no cuterly at all again we had to find some it took time but we fixed it..after eating the food it didn't have that feeling of I can't wait to have that again the food was cooked rushed and that flowedfown to the customers

Recently visited with family and we honestly all enjoyed the meals. Not one complaint and everyone commented how good the food was. Perhaps more vegetarian meals would be good too. We had no issues with the cost as it's standard pub prices really. Ordering meals at your table was super easy however we had to go to the bar due to limited drinks available on the online ordering system. The staff were great but one lady seemed like she needed a dose of happy pills to work in customer service. Would definitely go back.

Ordered roast pork it was like pork you get from the deli, the taste was disgusting, the crackling smelt greasy I didn't even try that, for fear of getting sick. The worst meal I have ever had, I ate some of the vegetables, but even they weren't the best...will never go there again, get a real chef with real food or you won't be in business long. And to top it off I hadn't been out for a meal for a long time, my son took me out for my birthday and it was a great disappointment

The play area is nice and clean, and has activities for all ages. The staff are helpful and friendly. The food isn't fantastic, but hey, it's pub food; you can't expect much more than that! Pro tip though: don't get the brownie - it's more like a pudding/chocolate cake, and the menu will say it's accompanied by "strawberries" but mine was served with a single half haha. The serving sizes are pretty generous though, so I probably didn't need to order dessert in the first place

I'd like to congratulate the chef on tonight, they're the first to completely f up cous cous, the most basic of foods to cook! Ordered the Moroccan chicken, got bland chicken with barely any spice on a slop bed of cous cous. Worst meal I've had, and barely managed to get some of it down without bringing it right back up. Both meals ordered, other a pulled beef burger with minimal chips were way over priced. Never again!
Food: 1
Service: 5
Atmosphere: 4

Extremely disappointed with the meals at Castello’s. Eight of us dined there for lunch with every meal a disappointment. The ‘open’ souvlaki (photo provided) was far from what it should have been. Other meals may have looked so so, but tasted terrible. They have a booking app so you order the meals and drinks on your device, but sadly everyone who did this never received their drinks, then had to show proof of purchase when asking why we had not received them.

Staff were great. I ordered the Brushetta entree to start with and asked if they would mind substituting goat’s cheese for feta. The chef was accomodating. It was delicious. I then had the seniors barramundi chips and salad. Chips a little over done but the perfect size plate when ordering entree! Lady bartenders were great!!
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Garlic Bread

Bistro is a nice place to dine, and menu had a decent selection. Prices were decent too but we had to wait quite a while for many meals we ordered, including kids meals. Most of the dishes we were served were quite oily, and 2 dishes had to be sent back - one chicken dish was served not properly cooked, and another rice dish was soaked in garlic and was inedible. The rest of the meals ordered were satisfactory but overall experience wasn’t great.

Mum and I ended up at Castello's due to some disgusting treatment from the staff at The Drake. Have to say, we were pleasantly surprised. Efficient & friendly service, loved the ordering process with your phone and although it was maybe a little pricey, we thought the food was delicious. We'd almost certainly return, but maybe on a weeknight rather than a weekend when there's less kids. They were a bit noisey for us oldies, but otherwise, great!

Great place for a meal. Large and airy. Service was really good, left feeling quite full. Deserts a dream.
Price per person
$60–80
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Lime and Pepper Squid, Pork Ribs & Chips, Calamari
Kid-friendliness
Have a kids menu, saw quite a few families.
Wheelchair accessibility
A large place, so no problems to get a wheelchair in and around.

Worst meal I’ve ever had, paid $33 for the lamb souva and received boiled lamb sitting in water with fat deposits and undercooked chips. The flat bread was stiff and tasted like cardboard. My partner got the calamari and it was rubbery. The only edible meal was my son’s bolognaise penne. My whole family came for a lunch and every single one of them was disappointed with their meals. Would never go back. Do not recommend.

Passing through Pakenham on one of our random trips, and decided to call in for a meal. It was great. The prices were fair, but the servings HUGE... and they were great. So. Anyone passing through, definitely put this place on your list. Parking: On site, plenty of spaces. Wheelchair access; Not a problem in the car parks,a disabled access bay near the front door. Access into the venue front and back is easy.

Turned up at 630 no booking 25 people they did amazing to fit us In the staff were great and very helpful all night. Amazing job by 2 chefs to get all our meals out around the same time and all tasting yummy. Definitely will be back for sure and letting others know what a great place you are running.
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Steak, Risotto, Garlic Prawns

Firstly they need to distinguish between the three different venues a bit better. The waitresses did just not want to be there they made the experience uncomfortable with the sighs, looks and service. However the older staff were much more friendly and approachable. Their attitude towards work and everyone was exactly how you'd want it to be when your entire family is there trying to have a nice dinner.

Friendly, Efficient Staff who do an excellent job, but please note management, if you understaff your venue then not only do your Customers suffer, so do your Staff and your reputation, which I know I should not have to state to a Costello's venue, but it was clearly understaffed when I visited. The 5 stars are for the Staff on the day. 4 for the Venue, 3.5 for Management as I know they do better

Great catch up with friends. we all enjoyed our senior meals - which were all different. Staff were helpful and polite
Price per person
$1–20
Food: 4
Service: 5
Atmosphere: 4
Recommended dishes
Steak, Risotto, Sauce, Seniors Roast Pork
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Easy to find a close parking spot

My garlic prawns came without garlic. The waitress removed my dad's senior meal from the order. Cos she didn't understand I wanted to pay for that meal separately. Had to order it again. And it came with raw veggies and extremely over cooked meat. My partner ordered a steak and one end of it was raw. clearly there has been a change of chefs. Cos the last time I was here. Everything was amazing.

Absolutely shocking tonight. We got 3 kids meals out of about 8 first they had well and truly finished before they bought out just 1 main meal out of 11 adults then got a couple extra adults meals. Most adult meals where cold when they got to the table, finally the last couple of kids meals came out. Was absolutely shocking!!!!!! All up took about 40 minutes to get all the meals to the table

Can not fault this Restaurant. Absolutely beautiful atmosphere, fantastic food and the Play area was awesome for the kids. We had a table for 7 which was spacious. I had the Risotto, which was perfectly cooked and very tasty, my husband had the steak , cooked to perfection, the kids had a Parma and nugget.. Highly recommend for lovely food, friendly staff and fun for the kids.

The food and service was sensational. But there was an odd smell in the restaurant. But seriously.. the food was fantastic.. ohh and great playground for the kids.
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Chicken Scallopini
Parking space
Plenty of parking
Parking options
Free parking lot

Sadly the food has gone down hill in a big way. They refer to a stack of heated chicken loaf with gravy being a roast of the day. Considering the climate we live in and the cost of dining out now- this is really disappointing. Lift your game guys as this is pretty shamefull.
Price per person
$20–40
Food: 1
Service: 4
Atmosphere: 4

Meals were ok. Staff at ordering counter were pleasant. Table wait staff didn't ask how our meals were, or if they could clear the table. They just took the plates without speaking a word, and most of them looked miserable, or confused. Don't think we'll be back.
Price per person
$20–40
Food: 3
Service: 3
Atmosphere: 3

Just want to thank the waiter from last night. His name was Jack and he surely endeavoured to assist us and go the extra mile to resolve an issue even when the manager was being difficult to deal with! Jack provided quality hospitality which is required in the industry! Thanks again, Jack!
Food: 3
Service: 4
Atmosphere: 4

We went for an early tea before a show at the cultural center. The staff were friendly, the meals were lovely. Will definitely go back.
Price per person
$40–60
Food: 4
Service: 5
Atmosphere: 4
Recommended dishes
Big Ben Burger
Parking space
Plenty of parking
Parking options
Free parking lot

I really enjoyed our visit to Costello’s, the staff were amazingly attentive and friendly, the vegan options were limited but yummy what was on offer
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5
Dietary restrictions
Would love to see more vegan options
Kid-friendliness
Fun for kids

Most meals were very good, some could have used a little more on the plate but it all was very tasty. The burger I had could have been seared with the bourbon sauce instead of putting it on top of the patty as the heat made the sauce runny and made it so I had to keep dining my burger in the sauce on the plate. But still very tasty

Great food again, no complaints about this place
Price per person
$40–60
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Risotto, Sauce, Soup, Scotch Fillet, Open Kebab Platter, Garlic Prawns, Parma and Chips
Parking space
Plenty of parking
Parking options
Free parking lot

It's a decent mid range venue. The better part is there is a playground for the kids and is good for family events. Food is your typical bistro food, nothing to fancy, but it's not expected. Overall it's a good local to take the family too
Price per person
$40–60
Food: 3
Service: 3
Atmosphere: 3

No idea how to make the cocktails on the menu, wrong ingredients etc. Food was very ordinary, with pretty damn average service like I’m doing them a disservice by ordering anything. Table was so sticky and stunk. The place gone downhill in a drastic way.
Food: 2
Service: 1
Atmosphere: 2

The food was great and came out very fast! Good quality pub grub and great service from the staff. Would definitely return for another meal!
Price per person
$40–60
Food: 5
Service: 4
Atmosphere: 3
Recommended dishes
Steak, Bruschetta, Seniors Roast Pork, Parma and Chips

l was celebrating a birthday from my wife's sisters who turned another older ,and here are a couple of photos from dinner ,a steak chips and salad $42 a bit expensive for me ,The hamburger was delicious as l was told but the platter was delicious but the pork belly bites weren't seasoned and fatty …

Opening times for front bar say 10 am . Walk around and almost had me head ripped off by front bar staff like it was the end of the world.carried on opening time was 11 am. Where’s the atmosphere it’s GF day. Put a smile on ya face. Never coming back to this hole .
Service: 1
Atmosphere: 1

Place looks fantastic with the new update. Felt the food could be stepped up just a tad, I had the chicken burger and it was fairly bland. My sons cheese burger from the kids menu was also extremely dry. Over all tho good service and efficient staff, food also came out quickly from our time of order.

Kitchen is open to 8.30pm. Good menu. Gluten free options.
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Calamari
Dietary restrictions
Had gluten free
Parking space
Plenty of parking
Parking options
Free parking lot

Excellent food and service. Perfect for the family. There is plenty to do for the children, playgrounds, games, coloring, and balloon artists, creating fun for all
Price per person
$20–40
Parking space
Plenty of parking
Parking options
Free parking lot

Food was delicious but the staff were incredibly rude. Grunting and rolling their eyes after I asked, for the 6th time, where the milk (that I paid extra for) for my coffee order was. After an hour I gave up and left, wasting the coffee because it was undrinkable and cold

Food was surprisingly good. Great prices and service in Bistro was excellent. Pub bar staff a little sourfaced otherwise good place to eat.
Price per person
$20–40
Food: 5
Service: 4
Atmosphere: 4
Recommended dishes
Chicken Scallopini

Had a beautiful night celebrating my last weekend with my fiancé before he becomes my husband. The food was incredible and the staff, OMG! They’re so lovely!!! We were really taken care of tonight. Cannot thank them enough for their hospitality and kindness.

Always enjoy a Friday night meal at Castellos Cardinia Club. Service good & food beautiful. Just one small thing, tables have been really sticky & not cleaned properly on our last couple of visits.
Food: 5
Service: 5
Atmosphere: 4

My wife both had fish and chips with salad. The best part of the meal was the salad as the fish both fryed and grilled was dry in both cases and uneatable.We have eaten there before but this meal was so bad we may have to look for a new venue to eat.

Visited today for lunch. Great atmosphere. Friendly & helpful staff who helped us get a table close to the play area. Kids had their faces painted for free! Classic pub meals plus something for all; veg and a small amount of vegan too. Cheers staff!

Waited 45 minutes for the meals, they were all cold or over cooked, one had soup and it had so much pepper it burnt mouth/throat when eaten. Don’t recommend to anyone. They need to take a good look at the way the operate their meal service …

Venue was good setting with a nice playground for kids but the food was questionable, sorry to say. I will be doubtful to go back based on what I had to eat, so can only speak for what I had. The rest of the group said the meals were ok.

Went for dinner last night, ordered a hipster salad with grilled chicken. Salad arrived, had tinned cold beetroot, canned apple and 2 tiny pieces of chicken. Baked beetroot and freshly sliced apple would have been a lot more nicer.

Love it here, everyone is always so nice and the food is amazing!
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Parking space
Plenty of parking
Parking options
Free parking lot

Everything was very good except for sweets..apple crumble was just a small hard tart base with big chunks of freezing cold apple, no crumble.
Price per person
$20–40
Food: 3
Service: 5
Atmosphere: 5

Kids liked the play area. We also ordered fish (with the chips) and the roast of the day - Lamb. Chips were good. Lamb tasted like cold reheat. Broccoli died long before serving... Fish was nothing to write home about either.

Absolutely disgraceful.. took almost 1 hr to get food and it came out horrible .. we were there for a friends birthday and they never got to eat in the end , I emailed a complaint and I’m still waiting on a reply a week later

Best steak cooked in years
Price per person
$100–120
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Steak
Parking space
Plenty of parking
Parking options
Free parking lot

Enjoy the meals! Staff great. Enjoy sports bar also.
Food: 4
Service: 4
Atmosphere: 3
Recommended dishes
Chicken Scallopini, Pork Ribs & Chips, Garlic Pizza
Kid-friendliness
Great playroom

Food is amazing, desserts amazing, atmosphere amazing. If you have kids though and they like to colour maybe bring pencils and they provide activity/colouring paper but when you ask for a crayon they give you one crayon

This place is fantastic! Food is also fantastic! The staff are friendly and check up on you to ask how the food is. Great place to take your family with children as there is a playground and great for a couples dinner.

Friendly staff and good value meals. A little slow on the service last visit but we will be back.
Price per person
$20–40
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Calamari

When you order steak and vegetables you would expect to get mash potato? But not this place And surcharge is just ridiculous. never go back again.
Food: 2
Service: 1
Atmosphere: 1

Always a good meal - I just had the arancini balls the other day for lunch - very yummy.
Price per person
$1–20
Parking space
Plenty of parking
Parking options
Free parking lot

Fantastic place , but every time the main door opens you get a full lung of smoke from the smoking room, so disgusting to try and enjoy your meal
Food: 5
Service: 5
Atmosphere: 1

Poor customer service. Seems to enjoy hanging up on people wishing to make reservations. The business has taken a negative turn it seems.
Food: 4
Service: 1
Atmosphere: 3

We had the whole family join us for dinner at Castellos. Our USA family loved the chicken schnitzels and steak dishes. Staff were attentive and engaging. A wonderful experience.

Meals were great, staff was friendly and coffee amazing. Would like a bit more variety and maybe a few salads but otherwise great. My kids aged 6, 4 and 2 loved the playground.

Fish was too oily...snitz was over cooked. Usually much nicer.we are regular clients.!thnx.
Price per person
$40–60
Food: 2
Service: 4
Atmosphere: 3

Everytime we’ve been here, we’ve had a really decent feed! The food has always been great and we’ve never had anything to complain about. We will definitely be back again.

Food was pretty dismal. I got a parmi tasted like cardboard and the gravy I got with it was flavour less. Friend got a steak sandwich looked like half of it was missing.

Good meals, quick service. Wheelchair access to all areas. Has pokies but well away from dining area. Very open and a little noisy but well worth the stop for dinner.

Meals great, havnt been here since the renovations so was a little lost. If u don't like ordering using your phone they still have walk up to order. Will go back.

Parma was good, the old man had the roast, was a little dry and veggies weren’t cooked. Quote: i need to be bugs bunny to get through these carrots

Lovely place, warm staff. Food is brilliant, hand made pasta, perfect medium rare steak and soft moist fish. Fed the family for 100 bucks. Win win.

Had a scotch fillet ment be rare was medium to well
Price per person
$40–60
Food: 1
Service: 3
Atmosphere: 3

The Hotel is light and clean ✨️. We arrived close to service cut off but we all got our orders in and the food was great . …

Nice atmosphere, friendly staff and great food. Had a lovely night there.
Food: 5
Service: 5
Atmosphere: 5

Great food. Great service. Great location
Price per person
$40–60
Food: 5
Service: 5
Atmosphere: 5

The staff were amazing and the food was okay but nothing to rave about.
Food: 2
Service: 4
Atmosphere: 5

Very nice staff happy and very welcoming food great seniors meal
Food: 5
Service: 5
Atmosphere: 5

Just a lovely dinner & the staff & service were great.
Food: 5
Service: 5
Atmosphere: 5

I enjoyed a lunch time meal with a large group of friends. Food was very good.

Newplace great pub food. Kids play area with big window to check on them.

Good size hotel needs good music though not just noise.

Quick Service and great atmosphere! And Kid friendly.

Good food and good service, comfortable environment

Food was great and service was excellent …

Great food even better pavlova yummm …