The lock for our unit was changed without our authorization or knowledge. Our unit was gone thru and left a mess. We ended up having stuff taken from our unit. The staff member did help by getting us a new lock and how to file a claim but has no knowledge on how this could have happened

I really like to thank Christi Cummins who took the time to assist me on a storage shed. She took the time to answer the questions in a manner I understood which made me feel good, because I have a hard time hearing. I am a handicapped

I needed to pay my storage unit and I had been telling myself I need to call before I lose my items in there. I kept forgetting and of course they called me asking for their payment. I was so thankful. The woman I spoke with was super

Service personnel at my storage facility on Mcleod in Albuquerque are always helpful. They notify me whenever my payment is due and set me up with EasyPay so that I will not have to be reminded! Thank you to Christi and all staff!

Very professional very helpful I enjoyed speaking to Christi she answered all of my questions and she told me she would call me back with the rest of the information I needed and she called me back in less then one minute

The customer service very good and accurate the manager at your store on Jefferson and McLeod with very professional and has very good customer service skills I would recommend this storage space to other individuals

Christi was pleasant and very helpful with getting our storage needs handled. Our unit is a reasonable price, easy to access, and secure. They honored the online price quote and worked with us on the rate after the

Amazing customer service and I highly recommend them! This location has an amazing team and they definitely go above and beyond. I am very happy with their services and would definitely recommend them to anybody.

Kristy at the San Mateo and McLeod location was amazing with outstanding customer service. Highly highly recommend coming to this location for all your storage needs and great customer service. …

Krista Chico was very professional, courteous and very conscientious about explaining all the details and options. I would highly recommend working with her and Extra Space Storage!

Lana was very accommodating and helpful in providing more than enough details/information to help my situation. Excellent customer service I’m glad with my choice of storage.

I had called and driven around to other storage places prior to landing here with lana . She was sooo kind and professional and paid attention to detail. Her welcoming

Very friendly, great customer service! The whole team steps out of their ways to make every effort to provide best way to accommodate your needs . Thank you

Great customer service! They go out of their way to make their customers happy! Especially pleased with the professionalism of Lana. She is fantastic.

Was always very pleased with my experience! Getting my storage units was quick and they were kind enough to find me some that were close together.

Great friendly staff member. Super helpful and friendly first month free with no gimmicks just paid admin fee and we're in .

They were great in helping me get my unit and everything else I needed done in a timely manner and very friendly as well

Christy was very helpful with our unique situation to get into the storage units. We appreciate her so much.

Khristi was absolutely great :) always polite, understanding and funny too! I’d recommend checking them out!

The woman who helped me an employee of 5 years was wonderful and I hope she gets promoted to manager soon