They have definitely improved over the years the guy in the back that was rude no longer works there the staff is friendly and flowers no longer old and are of better quality I mean there’s a few old ones but over all I am satisfied. Seems as tho they have seen the reviews and are striving to do better good for them I’m proud!!! …

The flowers are great but they had one of the worst customer service I've ever experienced! The lady working there was so rude and patronising. They had the roses bouquet at two different price points and i asked her what the difference was and she looked me in they eye and simply said "i pay more so you pay more".

Placed a phone order for valentines day. Roses were not dethorned, not fresh (and I mean as if they had been out in the sun for a few days), and the arrangement was not what I had asked for. They were massively overpriced for what I received. I will not even start with the customer service...

They are bad costumer service and very rude she charged me more than what I got as mistake and when I back to take my extra paid back , she refused ..., After that I noticed they had lots of bad reviews... Not suggesting at all.. …

really disappointed, husband bought me an big boxed bouquet of roses, one of them was already drooped and floppy when he walked in the door (typical male not taking much notice thinking he was doing a wonderful thiing by buying in the first

Arrangements are cheap so it the quality. Have purchased flowers twice from here as fawkner florist (next door) was closed and never again. The man has an arrogant attitude and his flowers are all half dead. You can buy flowers from Safeway

There are 2 flower shops here near each other. Has been open for many years. Selling many types of flowers, prices are also reasonable. Because it is located on the route to the cemetery, many people come to buy it. The flower shop is open

Some weeks they have a great range of flowers to choose from, but some weeks the flowers are not that fresh. Also the pricing can be quite high. You only get maybe five stems in a bunch of flowers, which usually isn't enough to fill a vase.

I walked in late in the day. None of the flowers were fresh. All were brown and droopy. (Fine from far away but really poor quality as reviewed by others) I saw an interesting bunch in the corner and looked closer. "Black Roses!" The guy

BOYCOT THIS FLOWER STORE..beyond horrific experience, the man behind the register was extremely rude, aggressive and verbally abusive, this man has potential to cause physical injury regardless of sexual status, stated the cameras were

Very poor customer service. The lady was rude and cold. Due to COVID-19 we weren't allowed to step inside the shop, and the lady was not in the mood to entertain. Not even once we felt comfortable while talking to her. Although we were

Disappointed and disgusted from the customer service, It was labeled 100$ when I took it to the front desk they said oh the price is 120$ it was mistakenly labeled for 100$. So greedy and awful experience with them. Never do it again.

The flowers looked great. If it was brought on time as they said, it would have been the full stars. Morning delivery became late afternoon delivery. Thus, my plans were bit ruined. However, the bouquet looked good. Well done.

So bad you are better off going to Coles. Literally anywhere else in Melbourne would be a smarter use of your money and wasting money here doesn't even get you something worth purchasing. Don't try, you will regret.

Great flowers at a terrific price. I was greeted by a lovely young man with great customer service and he even helped me bring the flowers to my car. Great business and personally my favourite in the area by a mile.

It was my 60th Birthday on Wednesday. My children brought me an expensive arrangement that cost $100 The next day, they were all drooping and flowers were dropping off and wilting

Beware, flowers are very old. We took photos and came back to show how rotted they were and they couldn’t care less! No refund or fresh flowers were offered! $52 on dead flowers!

Good small business. The chap on the till was friendly and helpful. I re-ordered the bouquet that we got for my friend's wedding. Healthy and fresh flowers. you can't go wrong.

Very rude!!!! Service is pathetic and flowers didn’t get delivered when they were supposed to and when I called to ask what happened they hung up on me.

Very friendly and cooperative staff bought bouquet for an engagement party and totally nailed it …

Bad flowers overpriced and the service to go with it was just as bad. I’ll never be back here.

Called 3 times, they never answered. Went there once before hand, pretty bad customer service.

Website for online ordering is horrendous! Other places also have prices more affordable.

Great prices The lady who runs the place is always nice They open good hours

Affordable price, must compare to the store next door for your consideration

Very good man he was very friendly and nice love this shop always come here

Great flowers, penty of flowers to choose from you will find something

Beautiful and fresh arrangements and great customer service,thank you.

Beautiful experience great customer service and love the fresh flowers

Said open till 8. But wasn’t open at 7:30. Drove 30 mins for nothing.

Bad customer service n poor quality flowers with high price

Friendly staff fresh and beautiful flowers and good pricing

i felt threatened by the old man at the front counter

Good advice and service. Fresh and beautiful

Always busy! Great range of flowers though

Good service, reasonably priced.

Fresh cheap flowers, very good

God is in you life and heart

Great section of flowers.

Good selection of flowers

Not all flowers are fresh

Open late. Decent range.

Pretty good flowers.

Love the selection

Very cheap flower

Great flower shop

Great flowers

Good varaity

Nice place