the young girl on Thursday night sweeping, giving me the side eye and not acknowledging me in the store needs some serious training or to exit retail. Your store is quiet there's no excuse for zero customer service and rudeness, cleaning the floor is more important than making a sale.

Steph was incredibly helpful, giving me one-on-one assistance to find the perfect pair of work pants. Even though I didn't make a purchase this time, usually resulting in an unfriendly goodbye, Steph was so friendly. I'll definitely consider coming back to this store in the future..

One of the workers here was extremely lovely and overheard me talking about how I loved this dress I was trying but thought it was a bit too much to be wearing to a family event so she comes over to me with a similar dress that was a bit shorter and I fell in love with it.

The girl on Thursday night was super polite and helpful, exceeded expectations by offering to call around to put something on hold at another store without a fuss. It’s a great attitude, some stores make such a big deal that you end up not even wanting to buy anything.

Would not sell me the dress I had hunted high a low for (I already have it in another colourway) because I cannot collect it in person. Apparently it would cause too much confusion in the Forever New system - basically refused to let me buy

Great clothes. Ignored by two staff from the moment I walked into and when I tried to get their attention I realised they were to busy talking about who about the weekend, so I gave up and left. Love my forever new clothes and I wanted a

I absolutely used to love forever new clothing till I came to northland a couple of times I was ignored I asked questions several times and was totally ignored like I was not there attitudes really need to be changed.

Lovely, friendly, VERY helpful staff at the Preston (Northland) Vic store today. One lady went above and beyond checking stock from other stores for my size for multiple dresses I was interested in. Thank you!

Fabulous clothing but we were ignored and had to serve ourselves because some of our group were a little too old or large for their products. The service on checkout was wonderful though.

Beautiful, stunning, stylish and quality clothing and accessories. For the quality they are, they are reasonably priced.

The young girls that served me today were great also got great jumpsuit on special

What a beautiful shop - can't keep my daughter out of it!

The manager for today was not helpful

If you need something very special

Lovely service and great clothing

My wife loves this place...

Perfect customer service

Love this shop

Very good

Nice