I was at the hungry jacks Knox city drive thru. And the young white girl with brunette hair who handed me my order with a face mask on, had the worst customer service ever. She should get the sacked or not work in customer service ever. . Attitude was very bad, customer interaction bad, no smile. If you dont wont to work dont turn up More

A more affordable,clean and convenient establishment to eat hardy well balanced food.Attractive worthwhile discounts offered regularly through the Hungry Jacks app.Tastier welcolming uncommon in this area of fast food,a pleasant change,a trend setter that's very hard to match.Considering on the whole its easier on your purse.

This was the scariest moment of my life and also the scariest moment of all of the staff working there's life. There was a junkie in there that was trying to sell me Valium and whilst it sounded like fun he was totally smashed and throwing chairs around. Still love hungry Jacks but this experience was the worst. More

I waited for too long and asked the girl at the counter. She finally gave me the food but also gave me a lecture of how busy they were, and turned her back against me immediately. The fact is I saw the girl chatting happily and was very relax, while many customers were waiting helplessly. More

Hamburgers are reliable and mainly tasty. Always easy to get served at this place. Plenty of parking or drive through service if required. Restaurant is always kept clean with a great range of options available to eat and as they say the “ The Burgers are better at Hungry Jacks”

Took them 20mins to make a drink, and then left next to the machine. Then get told by the manager that the name was read out, when it clearly wasn't as I was standing there the whole time. Saw the lady make the damn drink and then walk off to do something else. More

Under staffed, under trained. Been to the store many times and the service was well below par. Had an online order the other day and was cancelled because they took to long to prepare the food. Fast food at a snails pace and yet a snail would be faster More

Disgusting service. Waited in line at drive through while 4 cars went through in other lane. No apologies. Food was cold. People there were rude. Do not go to this establishment. Worst experience ever in over 40 years of going through drive through. More

Treated my son to takeaway dinner as his mother and sister were away for a concert in the city. Have eaten here many times for lunch. This evening service through the drive through was extremely slow (there was no line), although the server

Usually I dont mind Hungry Jacks, cost more, but worth it because they "usually" get the order correct, unlike McDonald's who are completely incapable of doing so. But... Im here to give you a tip, at a price of $18.75 for their five piece

29/08 - ordered via app, gave a few minutes notice of when i was nearby, immediately was asked to pull through to waiting bay. I looked behind me and said that I really don't understand why because there is no one ordering behind me so, to

I am a regular to this store and had the worst service ever from the young dopey Indian girl. After waiting 10 min for someone to bother to serve me, just before I was about to walk out, she finally strolled to the counter, was distant and

Dining experience was awful. The girl at register was off day dreaming and gave no help when I asked her about barcode from phone not working. Burgers were cold even though I literally got them and say down straight away to eat. Also while

The girl in the drive thru I think her name was Kesha? Had probably the worst attitude I’ve ever seen and acted like me asking for sauce was the worse inconvenience of her life. I asked for a spicy sauce which is literally on the menu and

Placed an online order today at 12. Took 15mins for my small meal to be prepared, which I'm fine with. But I'm not so okay with it when the ice cream I got was half melted and going everywhere. The marshmallows were all fused together and

Don't bother ordering from here. Took over an hour for my order to be delivered. Ordered 2 whopper meals to only get a cheeseburger meal & bacon deluxe meal. Only thing they got correct where the shakes and they had melted.. Me thinks to

Unfortunately I was dining came into an empty restaurant ordered first watched people order after me come and go waited 18mins for my meals informed the manager seving kindly. Instead of apologising for the wait he went and looked at the

For a burger, they left me hanging for 30 minutes, not even an apology. The worse customer service ever. I know it’s grounded, but even as i show them my order it way ahead of other customers and they still let me hanging for another 10

This was a terrible experience here. One which won't be a recurrence..The chips were so heavy laden with salt probably attempting to mask that they tasted a bit old. The drinks came so full of ice you could hardly taste the drinks

Excited to eat my whopper I go to open the box and inside is a decent sized cockroach on the bun. Manager remade my order without discusson, very rude. Who would want to eat more after finding that? Got a refund More

Manager AKASH is absolutely rude to his customers, we waited with children in a hot car on Xmas day for 6 drinks . We kept asking how long and he replied. Nearly ready nearly ready, after 35 mins

Renovated store looking good, the entry from kfc side into the car park a bit tight, it’s actually hazardous for drivers and pedestrians!! The bush must also be trimmed or cut immediately. More

Burger was reasonable it actually looked like the picture (that never happens until today) good fresh chips. Girl read back the order and even got it right. Amazed. Not your average HJ.

Already complained to headquarters as it’s dirty as under tables come back a few months and disgraceful again 4 people standing around talking doing nothing More

girl i know you didn’t just not add my bursties in my coke, please i so needed them rn why
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Compared to other hungry jacks, this one is very low quality. It shouldn't be hard to meet a basic standard.

So bad management, my order waiting more than one hour, and they forgot my orange juice when food here More

Food was of good quality, Unfortunately tables a little dirty. Service could improve with a smile,

Hi everyone, I see everyone is saying their experience at this Hungry Jack's and I would love

Always fresh.. great service …