Waited in the drive through for 35 minutes. People behind me got out of their cars and asked what was the hold up. They just said they are busy!! Once got to the last window to receive the food the fries were ice cold and was asked then to wait another 5 minutes for fresh ones which were still cold. Do not come here avoid at all costs More

I was served by Achol and she give me one of the worst customer experiences I’ve ever had. I asked for a latte she give me a cold coffee and didn’t want to fix it when I asked why she said that’s what you wanted. This not the Mcdonalds standard I’m use to. I hope Achol gets new training and even a warning for that behaviour. More

Couldn’t even get an order right after waiting half an hour plus for our food in the store, the workers are more happy to play with eachother in the preparation section than actually make food, only two actual workers are the WHITE workers but that isn’t surprising. Needs less colour in the work place to improve More

Going through drive through, get home and 2 large chips are missing. We go back to the store with our untouched food and explain we're missing 2 large chips, get home and have 2 half filled chips.... really unimpressed with this store. Make sure you double check everything before driving off from this maccas. More

You can't just keep sending everyone from the drive-through to parking to wait for 30 Mins. I wouldn't have ordered if I knew it was this busy. Please review your management. This is not to standards this isn't ok I counted 6 cars waiting for their order in the parking lot. More

Just received absolutely the worst customer service ever. Gave us the wrong order and she pretty much laughed at us in Drive thru’ and said it’s “pretty much the same”. If this is your public face McDonalds you need to have an overhaul of customer facing staff. More

Worst McDonald's in Victoria, horrendously slow service, I waited 20mins for 10 nuggets. The store was manned by one obviously overworked kid, how horrible for them. Never coming here again, avoid this store until the managers employ more staff. More

Staff screaming at each other very unmanaged. Honestly was the worst burger I ever ate extremely dry. Take one bite and you can Carbon date the meat. I understand fast food places pre cook their stuff but this meat was precooked in the 1989. More

Waited 40mins in the drive through and ended up getting a few cars to back up so we could get out of the line. Absolute joke. Wasted 40mins without getting any food. No warning about a long wait was given when we ordered. This was with only

horrible place. staff are so rude, only friendly one was a young man. the wait was over 40 minutes in store and when we asked politely they ignored us and walked off. food was disgusting, tried to give us drinks that had been sitting there

I was in Bacchus Marsh for 2 days and attended this McDonald's once via drive-through and ordered via Uber Eats for a second meal. When I went through the drive-through, the service was friendly but I ordered a Crispy Ceasar Wrap - it was

i visited about a month or two ago and was charged twice, it took so long for them to help me and while in the maccas the lady’s working said that they couldn’t do anything to help me, i never ever got my money back and it took them very

Very watered down coke, some weird dressing on crispy chicken burger, inedible, and another Macca's that stops cars ordering so they can have cars in drive through for as little time as possible for better looking records. My daughter's

Everytime I get door dash from here, my order always arrives with items missing so I thought I'd dine in to see if the experience was only limited to delivery. Well I got everything I ordered however, the buns were dry like they'd been

I should of learnt from last time. On my way back from the city. We waited over 15 mins I the drive through. There were only 3 cars in front of us. We got to the order box, and sar there for a further 10 mins. Eventually we decided to

Went through drive thru to get a cold drink, got asked to park so we did we watch 4 other cars get there orders and leave we asked Staff and they said it would be out soon. Then watch a car park and get the same frappe as us and leave

I had a very unhappy and very slow experience at this McDonald’s. Firstly there was a horrible manager which I believe he was called Samuel. It was on the 18/01/24 at around 1pm. He had an awful attitude and treated his team members

McDonald’s hygiene standards need to improve. Staff drinking behind the counter while working. The outside of box is dirty sauce and oil plus food burger with extra patties and no bun btw came out with no cutlery. More

Terrible store, orders are always wrong. Constant long wait times for simple orders. Mismanaged. They think because they are on the freeway that you won't turn around. Well guess again buckos! More

They are worst they never make food on time for food delivery such as doordash and uber eats and till the time delivery boy say 3-4 times they start making. Completely ignores deliveries. More

Terrible in the morning, always UNDER STAFFED. waiting of about 20 mins for a coffee in the morning is not uncommon. Staff seem stressed, I imagine the staff are often abused which could be

Only two people working, and I saw in the back one more how doing probably drive through. Waiting time for me at the moment at 2:25am was 25 minutes. Mcdonald's finde workers. More

They've consistently given orders with missing items and food is always cold. I never give a bad review but I think it's finally time. I just wanted my McCrispy. More

Absolutely shockingly slow service. Manager was serving off front counter order to keep their times under the specified order time, leading to forgetting order More

Ordered a meal paid had to wait as usual wrong meal presented waited for correction that never came. I just drove off. Really poor service. Never ever again. More

Worst service I have ever experienced. Unbearably slow ended up leaving without order as zero indication of how long it would take. Completely incompetent More

Nice Macca's.. went through the drive thru and it was nice and quick unlike some other stores.. meal and drinks were enjoyable More

They kept us waiting for 25 min For 2 coffees…. And there customers also was angry and horning at n them More

Absolutely disgusting. I came in to get a soy chai latte from this store and after ordering I walked

Not that great, messed up order The food came late and very dirty