McDonald's Hoppers Crossing is a Fast food restaurant located at 34-48 Morris Rd, Hoppers Crossing VIC 3030, Australia. It has received 2304 reviews with an average rating of 3.6 stars.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of McDonald's Hoppers Crossing: 34-48 Morris Rd, Hoppers Crossing VIC 3030, Australia
McDonald's Hoppers Crossing has 3.6 stars from 2304 reviews
Fast food restaurant
"It's a place you can relax while children play"
"This is one of the better McD's in the area"
"All toilets were blocked beyond a simple fix by the young staff, but they were trying to fix them pending management calling a plumber"
"I went there on the 31st of August, all of my food was stone cold, I called to tell them as I couldn't go back as I was on lunch for work, I was told I would receive a voucher to cover my order, it was close to $40 for the order, I have just received the voucher for $10, this is a bloody joke"
"Originally had a terrible experience, when I ordered delivery for some happy meals for the children"
It's a place you can relax while children play. There is seating in the play area so you can watch them closely. I was there late evening so the place was not crowded. The service was excellent.
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 4
Service: 5
Atmosphere: 4
Recommended dishes
Fries
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
The exit to the parking can be difficult in peak hours. It can get crowded. Street parking is not recommended. You can park in the shopping centre and walk down if your up to it. It's not too far.
Kid-friendliness
They have a lovely play area, the parents just need to make sure they control their children and teach them to accommodate smaller children and be respectful.
Wheelchair accessibility
Yes, wheel chair accessible even in the play Center.
This is one of the better McD's in the area. Food was fast, hamburgers weren't dried out (like at the one at Forsyth & Sayers), and the oil for the fries was freshly changed, so the fries tasted good. The staff was friendly, and the flat panel menu/ordering machines not only worked correctly, but printed receipts! While other McD's in the area seem to only care about cost cutting, these guys are also trying to maintain quality, and it's showing enough that normal customers like us can notice the difference. UPDATE: the ordering machines don't print receipts anymore. :-( STILL RECOMMENDED
Service
Dine in
Meal type
Brunch
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 3
Recommended dishes
Fries, Cheeseburger, Café Breakfast
Parking space
Plenty of parking
Parking options
Free parking lot
All toilets were blocked beyond a simple fix by the young staff, but they were trying to fix them pending management calling a plumber. We could only order exclusively by screen and the paper receipt mechanism was jammed. Food and tissue on floor bins overflowing.... it was only late morning. There were plenty of staff standing behind counter having a group chat that could have been doing some cleaning of dining area.
Service
Dine in
Meal type
Lunch
Price per person
$1–20
Food: 4
Service: 3
Atmosphere: 2
Recommended dishes
Fries
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Entry and exit to streets both sides of corner block easy to find and utilise
I went there on the 31st of August, all of my food was stone cold, I called to tell them as I couldn't go back as I was on lunch for work, I was told I would receive a voucher to cover my order, it was close to $40 for the order, I have just received the voucher for $10, this is a bloody joke. I then called to ask why I received such a small voucher, I was then told by the shift manager (who wouldn't give me thier name.) That that's all I was getting and I was lucky to get that. Just thought I'd post this so people could know that this maccas is run by a bunch of twits, with bad attitudes. Absolutely deplorable
Service
Take out
Meal type
Lunch
Price per person
$20–40
Food: 1
Service: 1
Atmosphere: 1
Originally had a terrible experience, when I ordered delivery for some happy meals for the children. Everything was thrown into a bag and not a very "happy experience" for the children; half the order missing and no toys. Boxes were in original unfolded state on the side of the bag. However, dinning in is a completely different experience. Staff are very friendly. Facility and bathrooms are for the most part clean, however the children's playground is in great need of a thorough clean. I enjoy being able to dine in inside the play area. It has become my favourite fast food centre to take my daughter on special days.
9/1/2024 10pm roughly. First up the drive thru was super slow, the person at the receiving window was spaced out and wouldn't listen, forgot to give us drinks after I asked 3 times, the bottom of my food bag had some form of liquid on it, the service counter in that window was filthy and stank of beer. The food was either over or undercooked. And to top it off, the McChicken gave my fiance FOOD POISONING!!! DO NOT RECOMMEND!!!!
Service
Take out
Meal type
Dinner
Price per person
$40–60
Food: 1
Service: 1
Atmosphere: 1
One of the workers MIA was so rude at drive through window. Filled my mcflurry with a quarter of ice cream and when we asked why is it only quarter full she told us that it’s how much a mcflurry is meant to be filled. When we got our order she yelled out next order pressuring us to leave. She was ignoring customer needs and customer service was so poor.
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 2
Service: 1
Atmosphere: 2
Recommended dishes
Mcchicken Burger, Fries, Cheeseburger, Big Mac
The staff really need to listen at the drive through, this MacDonalds is the closest to our home and everytime we go we always ask for pickles in our big macs, yet the staff never do so, I'm always polite wen I ask but they never add pickles, I plan to film it and do a tik tok and show a difference in other MacDonalds as I've asked other people if they get pickles and they get pickles from the MacDonalds they go to. Poor management
Meal type
Dinner
Price per person
$40–60
Food: 1
Service: 1
Recommended dishes
Big Mac
This is my second review about this restaurant. I'm hoping management will please lower the volume of the radio. It is so loud you can not have a conversation. I asked the manager today twice. The second time, she said it was automatic, and she was unable to lower the volume. Really? Please. Have you heard this before.? Please listen to the comments from your customers. This is a request. Thank you.
Service
Dine in
Meal type
Other
Price per person
$20–40
Food: 3
Service: 2
Atmosphere: 1
Food is good.ordering is easy. Weather you use the app, order or use the store order screens or at the counter. dine in, take away or just drive through or even delivered. Always available for a good feed any day, any time. For all types of diets.
Service
Take out
Meal type
Lunch
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5
Parking options
Free parking lot
Parking
Parking is easy with large parking bay
Wheelchair accessibility
Easy access for wheelchair
Usually the espresso coffee is fine. Today it was very weak tasting. The staff seem puzzled by my complaint. It has no crema at all and was tepid. The staff weren't exactly clued up.
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 5
Service: 2
Atmosphere: 3
Recommended dishes
Fries, Classic Angus Beef Burger
Parking space
Plenty of parking
Parking options
Free parking lot
Kid-friendliness
Amazing play area. Major reason I visit.
Great location for a bite to get on the way to work and/or back home. Solid interior design and space, with great booking services from the times I've always visited the store. Kids having a blast, massive throwback with the kids area. Food never seems to disappoint so highly recommended.
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Mcchicken Burger
I asked for 2 double Chicken Burger meals yesterday afternoon with extra sauce, received the meals, got home to find they were 2 single chicken Burgers, OMG not the first time either, l have learned my lesson, after ordering at the drive through get them to repeat what' you ordered.
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 4
Service: 3
Atmosphere: 3
Recommended dishes
Mcchicken Burger
My family went to get maccas tonight 4/1/24 I will say it's was the most discusting food we have ever had it wasn't busy there tonight so I carnt see why it couldn't be fresh I feel like this matter should be taken further like a food person will have to think twice bout going back
Meal type
Dinner
Price per person
$40–60
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Fries, Hamburger, Angus Burger, Big Mac
There was a person in the store standing with an iPad asking for feedback. There were 5 dirty tables and bins full. Store manager / franchisee should have the priorities right. If the store is clean and well maintained, +ve feedback will come organically.
Service
Dine in
Meal type
Brunch
Price per person
$1–20
Food: 5
Service: 4
Atmosphere: 3
Rudest indian women taking orders tried to tell me the restaurant wasn't open even though my order went through on the app. After I was right she proceeded to make my night suck she didn't even fill up my frozen coke to the top literally was like 3 sips worth and the burger was dryer than the Sahara desert. Terrible stay away
Food: 2
Service: 1
Atmosphere: 1
I ordered from Driv Thur and Waited more than 10 minutes for the drinks and Chips. When I got my food I received half chips and when I asked for Toastie to add on coffee they lie and said we only do toastIe at the morning.
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 2
Service: 1
Atmosphere: 1
The meat was dry and the bun was too soft. I expected more from this popular shop. The best thing about this Mc is their price and offers. Nothing much.
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 3
Service: 4
Atmosphere: 4
Recommended dishes
Fries
This McDonald's is the BEST one in my area. I ordered the filet-o-fish yesterday the 6/8/2023 at approximately 6pm. The staff were so friendly and amazing. They didn't judge me for my order of 20 nuggets, filet-o-fish with fanta meal. Thank you macdonalds
Food: 4
Service: 5
Atmosphere: 4
Fresh food had to wait for our order to be cooked was nice and pleasant.
Service
Take out
Meal type
Other
Price per person
$20–40
Food: 5
Service: 4
Atmosphere: 3
Recommended dishes
Chicken Mcnuggets, Mcchicken Burger, Cheeseburger, Sundaes, Big Mac
Went to try a Milo mcflurry. Wanted to add topping. Told not possible due to dietary standards. So you can have 2 days worth of calories in one burger, but you can't tailor an ice cream to your own taste. Fair suck of the sav maccas.
Food: 1
Service: 2
Atmosphere: 2
The food was extremely average and waited at least 15 minutes for food to be ready and there were only 3 others waiting in store. Fries were basically cold, over cooked and didn’t even have salt
Food: 2
Service: 2
Atmosphere: 4
Kerrie & Anne always provide such excellent customer service in the drive thru. Such lovely ladies! Always a pleasant experience when they’re working! Keep up the great work ladies!
Meal type
Breakfast
Price per person
$1–20
Been here long ago before renovation and it was awful. But it was amazing now! Service is great and atmosphere is very enjoyable. The indoor playground is a fantastic add on for kids. Would definitely come back again.
Drive through is a little slow most days. They make a lot or mistakes with your orders. Make sure you check everything before you leave.
Service
Take out
Meal type
Lunch
Price per person
$1–20
Quinn James Macbain ate half of my soft serve and refused to make me another one!
Service
Dine in
Meal type
Other
Price per person
$1–20
Food: 1
Service: 1
Atmosphere: 1
They ve made food in very dirty kitchen. It looks like burned insects. so disgusting one staff serviced this barger to my son. I complained this one to counter desk. they didn't apologize and ignore customer.
Staff don't know there own limited menu. Food was cold. Never again
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 1
Service: 1
Atmosphere: 2
Girl on drive through had the most pleasant attitude and very customer service oriented.
Service
Take out
Meal type
Dinner
Food: 5
Service: 5
Atmosphere: 5
Bad service, Staff not friendly, not professional. Really really bad. Never come back again.
Food: 1
Service: 1
Atmosphere: 1