SHOCKING!!!Delivered TAP WATER inside soft drink cup instead of a large Sprite, and the Fanta drink was halfway instead of a full large cup and 3 large fries that were stale, cold, and burnt. I am absolutely irritated by this entire delivery. Such an insult and health and safety hazard! Should be closed!!!!

Try to follow orders from the screen, I ordered a crème brûlée ice coffee with the right amount of pumps (standard 7 & my order clearly said 7 pumps) only got 4 pumps and has no taste of crème brûlée. Waste of money, if I wanted an ice coffee with no taste I would’ve got a standard one. Plus chips are old More

Called in Sunday 17th of September at 3.20 pm. Ordered two chocolate sundaes and small fries. The sundaes were OK but the fries were cold. More importantly, the place was a pigsty. Biba were overflowing and every table was dirty. Customers were leaving after being kept waiting too long. More

Cannot follow simple menu changes to items, Chips tasting like they are twice cooked in dirty oil. Sundaes made before you've even paid so half melted while u wait for your food. Make the effort to drive to the next closest maccas it will be better than this constant disappointment. More

I ordered my burger and they gave me the wrong one. The manager and staff were really disrespectful. They put a toe nail in my burger and there was rotten tomatoes in my mc classic burger. I hope you all benefit from my experience. Here is the photo of the toe nail I found. More

Such bad Customer Service, everyone walks around with an attitude and Argues with Customers. Food came out Cold probably because they standing around having conversations about what's happening after their shift. Toilets are locked and need

I ordered a breakie burger for breakfast but I have gastric lapband so I ordered no buns. I asked if they can replaced it with a wrap bread that they use for the snack wrap, they said no which is unusual so I said that's ok. When I got the

Went to order in drive through, no attendant to take my order. After a couple of minutes I drove to the window and was greeted and my order taken in a rood manner. Drove to the next window to pick up my order and I asked if I could have a

Quarter pounder patty was raw didn’t realise until I was almost finished, not very sympathetic and very had a not caring attitude, kids playground was filthy, restaurant was filthy with the bins overfill. They also refused to let a young

This mccas is totally shiet , it’s funny when you order through Uber eats or door days , it almost never comes , they take 2hours to prepare that is way beyond expected time in Uber apps. Uber drivers have to wait more than half hours to

They forgot our fries and when we called them the “manager” was very rude and dismissive. She said that in order for her to replace the fries, we would need to bring the fries back, but we didn’t receive them in the first place, and she

I often go through for coffee- the girl that makes the coffee it great. However the rest of the staff are dismissive, rude and they never seem to have anything! No frappes, no marshmallows. This morning I ordered a bacon and egg muffin

Was a descent place before and now be sure to get wrong stuff packed for you. Happened 4 times now, I understand the issue of new staff getting used to the pace but someone can definitely guide them to get your orders right. Best part

Always this place disappointed me with their lack of customer service. Today, the staff made me to wait for 20 minutes for 1 milkshake. When asked the staff lie saying that we called but no one picked up the order. Please avoid this

It's filthy dirty, overflowing bins, greasy tables and chairs. Yet again, our order was wrong and staff don't care at all about any if it. How far McDonalds work ethic has fallen, do yourself a favour and drive past to the next. More

Customer service is highly neglected. Even the children have to request permission to use the wash room. I ordered long black k on multiple occasions, and it looks like hot water with drips of coffee with no taste of coffee. More

Huge facilities, clean and tidy with great bathroom and hand washing facilities and once open again the childrens playground is huge. Was missing 2 items out of my order and was quickly rectified by a lovely team member.

Such a low level of customer service,ordered for 2 chicken burgers fries and 2 Apple pies,made me wait for 15 minutes when I open my bag at home missed my fries,whenever I go there feel like I deal with childcare kids.

Honest review. Thing I hate about the McDonald's is that at late nights they don't serve the food. They always come with an excuse that they are updating the system whereas on uber you can get an order. Thank you. More

Order family box and waited on waiting bay. Forgot to double check it, came home got all burgers and missing all 20 nuggets. This not the first time it’s happened. Useless service. Riverdale Mc the best service. More

overcooked, cold, unseasoned fries everytime i order! staff so rude, when i ask for toilet she said no but i buy a lot from them everyday. fries don’t even seem fresh! everytime my kids eat the fries, they throw it

Why are the buns always old now at McDonald's.. if I'm paying $40 for lunch with two little one's, l expect it to be fresh. Happens all the time here and most other stores now.. last time I that rubbish. More

Third time I have been through the drive through. All three times I was given the wrong order and parked for minimum 7 minutes. The last time I went through, they corrected my drink and marked my food order

I’ve had many bad experiences in this store; drive thru, Uber Eats, and in store services. Initially, I chalked it up to one-off’s, and not a continuous bad service that would happen order after order.

The manager on duty tonight Sunday 17th of December was very rude and had no customer service skills at all. She was aggressively throwing orders on the counter and yelling out the number

Food and service was good but toilets are not customer friendly. You have to ask customer service to open the lock for you and the inside wasn't so promising. Missing and broken items More

“Any lane any time” says the drive through lane as we get turned away due to a system reboot they’re “not taking anymore orders” but the app let us order? Make it make sense

Disgusting service from server only asked how long food will be as I had been waiting over 20 minutes for her to just disappear and not respond

Ordered a chicken big mac this night. Buns have been put straight away on each other. Without sauces. Worst service. More

not a busy day, say about 3 to 5 customers, ordered a large fries took them 15 minutes to served. pathetic More