Called yesterday to make sure that they split the bill for a stress free payment after a catch up dinner with friends and was told by the staff member that they do split the bill and the staff member spoke very confidently about it. Came in tonight for dinner and had to wait 20 to 25 minutes to get a waitress over to the table to order our food which was fairly poor considering that we only get an hour for dining in with restrictions (understood the conditions of dining in as the restrictions have been put in place by the government) but waiting over 20 minutes to just order was disappointing and had staff look over at our table multiple times yet no effort was made to actually come take our orders. By the time everyones food came we only had less than 15 minutes to enjoy our meal. Once we finished eating we all made our way up to pay and were then told that we cannot do separate payments or split the bill which was extremely frustrating since I specifically called them last night to make sure this was possible. I did also ask the guy on the phone which would be easier to pay separately by, cash or card, and was told that they were happy to accommodate either way, which we later found out was not very accommodating as the guy at the front who apparently was the manager was not happy to help out despite the obvious miscommunication on their end so we had to organise transfers to pay all at once. Went to go pay by card and then saw that almost $6 for a transaction surcharge was applied and wasn't even informed. Lucky I saw before processing the transaction and then had to try and get the cash together as we couldn't even use the ATM at the restaurant to take money out. A night that started off great, ended in frustration and disappointment. If you're a manager please do your guests a favour and train your staff properly. Something as simple as coming up to a table and letting us know that you'll be with us shortly or even asking if we are ready to order is something that doesn't take much and should be instinct to someone of a waitress position. Also, if you're going to have someone at the phone taking bookings and answering enquiries make sure they are educated in what goes on in your restaurant. It can be a massive inconvenience especially when we are paying for your services.

I ordered a takeaway pick-up from La Porchetta Berwick on Wed night. I arrived at about 6.30pm to collect. I stood at the take away counter for several minutes, being ignored by multiple staff. I eventually noticed a prepared order, so I approached the Pizza guys saying I thought that was my order & I just need to pay for it. I was then told to go to another counter to pay by card, where I was then told I could only pay by pay pass or credit card, or use the ATM out the front to pay by cash. Finally after paying I went back to original counter to collect to find that there was no stock in their drink fridge of the 1.25L Coke I had ordered and paid for. I then again had to get someone's attention to point this out. I was told they had run out, "I was just about to go to the shop and buy some more." They had plenty of stock of 600ml bottles, so I asked could they just give me two of those instead? Had to go and ask the manager, who came and told me I could only have a 600ml plus a 330ml because that was the equivalent price. Told them was not my fault they hadn't stock, and why should I receive less because of their problem. Offered refund of Coke & took it. But if this were my business I'd be pretty unhappy about the standard of service. From ignored, to inconvenienced, to not caring about meeting customers needs (putting own profit ahead service). I was really worried what the standard of food would be if service was a reflection. Food was OK, but wouldn't go there again due to poor service.

Let's start with the positive. Food was good. Tasty well cooked. Had the spaghetti pescatore- could have been a little more seafood in there in the micro herbs could have been a bit fresher - but really coriander? Maybe basil would have been more appropriate. The service however - although friendly lacked quality. Had to ask twice for a second drink. As said I order spaghetti and had to ask three times for a spoon and some parmesan. In the end I went up and got a spoon myself before food got cold. Parmesan was brought our for the kids so pinched some of that. When the second drink came there were only 2 other drinks brought by the same staff member who took the order, but she couldn't remember who order what. Either a lack of skill or training or interest or all three. One tried to remove my bowl with food still there in the cutlery very much in an " I am still eating" position. More training required. Finally I was looking forward to the tirramasu - but no one came back asking if we wanted deserts. Pick up you game. It's not a food truck and with most meals over $25 I expect more.

I placed a order over the phone I had to keep repeating myself it was hard for the person on the phone to here my order. I walk into the restaurant in Berwick to pick up my order the person behind the counter was in the phone taking a order with one hand on the phone and the other hand had a finger in her ear because the music was so loud she couldn’t here properly. The manager asked me what my order was but couldn’t here me properly and I had to yell my name and order because the music was so loud I told him to turn the music do so I could talk to him and not have to yell. His response was it’s ok I always have the music up it’s not a problem but it’s a problem for your staff and for your customers that have to yell there name and order. But at this point the staff weren’t wearing there masks properly for the risk of COVID protection for the staff and there customers. Very poor attitude and very poor professional behaviour my the manager I would recommend going to this store at all. The food was also terrible had to flavour I could have ask a child to make a better meal.

A group of 17 of us went for dinner. About 10 minutes after arriving a waitress came and starting unloading a tray of drinks that weren't for our table. We told her we hadn't ordered yet, she looked around puzzled not sure where she should be. We then waited another 10 minutes for someone to come and take our drink order. Our food was OK, it was the first La Porchetta we had been to that didn't offer dinner rolls. The service was mediocre. When we went to pay we were told they would not split bills but there was an ATM outside. Very good business for them at $2.50 per transaction on a private ATM. They agreed to take some cash and one card only. It wasn't possible for some of us to get cash so annoyingly it was put on a credit card with others then having to transfer money. Totally ridiculous when it is owned by the same people who own Pakenham and they split bills willingly. No wonder a restaurant that had queues out the door years ago is now half empty every night. They treat their customers the same way they treat their staff, badly. Never going back.

Disappointing experience. Ordered a family pizza and large pasta for take away on a Friday night. Understandably this is a busy time for the restaurant, however they seemed to be way too understaffed. The gentleman taking the order advised it wil take about 15 minutes which I highly doubted to be honest... I was expecting anywhere from 30 to 45 minutes which is a reasonable wait time. The food took closer to an hour to come out. The pizza was average at best, a lot of the other comments compared it to Dominoes.. I'd have to agree. Their $5 value range is about the same quality as this $20 family pizza. The pasta is the main reason for the 1 star review... The creamy pesto chicken was more closely resembling a microwaved chicken soup with some pasta and veggies thrown in. It was so watery and bland that I ended up throwing it away after a few bites. Another $20 wasted. Obviously the food is not made with love here, I will not be returning. My only regret is not checking more of the reviews before visiting La Prochetta Berwick.

Very disappointed in preparation, presentation & quality of food. Ordered veal scallopini with mash & vegetables and got very dried (over cooked) shriveled up charred pieces of dark meat & a separate container of mushroom gravy on the side, mash potato was ok, but vegetables looked like left overs reheated! I sent the food back with waitress thinking they got the order wrong & explained to the waitress veal scallopini is cooked & blended in & simmered slowly in a white wine sauce with mushrooms & other condiments ( even showed her pictures & recipe on google). Surprisingly the cook ( obviously not a chef, no chef could be that bad!) returned the food to me saying it was what veal scallopini was. I have had veal scallopiniI at this place previously and it was always done correctly, tasty, juicey & very good but this ocassion it was very very poor! Price was high for what it actually was, quality...well there just wasn't any!! Their kitchen cook needs a big boot up the backside!!

A group of us ate here tonight and ordered a range from the menu (parmi's, pasta, pizza, kids meal and chips). The whole experience was amazing. From the friendly welcome to the lovely wait staff (I'm sorry we didn't catch the 3 lovely ladies names). The restaurant looked and felt lovely and the service outstanding. But the true delight of the night was meeting the chef Gary to compliment him on the meals. Every dish not only looked delicious but tasted it too. His genuine desire to serve great food was evident from the plate to his grateful smile and gratitude for the feedback. So reasonably priced and a great family restaurant. We will most certainly be back. Thank you for the fantastic dining experience.
Service
Dine in
Meal type
Dinner
Price per person
$160–180
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Schnitzel, Chicken Parmigiana, Meat Lovers, Soft Drink

Went for dinner last night. Ordered entrees and mains. The waitresses started to bring out the mains with the entrees. I said the mains come after the entrees. They looked at each other and then at me and then went back into the kitchen where we could see a discussion was taking place with another person. Not long after finishing the entrees we were asked if we were ready for the mains and I said we were and less than two minutes later, our five mains were brought to the table. Obviously, they had been cooked with the entrees and kept in the kitchen, reheated and brought back out and had not been freshly cooked after finishing our entrees. To top it off, my husband ordered beers which were served barely cold. All in all it was very disappointing and I would have made a complaint when paying but we were celebrating my son's 16th Birthday and I did not want to make a scene. Will never go back!

I wanted to place my order over the phone and as soon as I said take away the guy said to hold and put me on hold for a while. So I just placed an order online and it said it would be ready in 20 minutes, I ordered garlic bread and sticky pudding. When I got there the lady said it will be another 4-5 minutes. So I waited, it was 10 minutes so I went up to her to ask if it's ready and before I can say anything she said, oh what's your order and name again? So I had to find my order through my emails because I closed the tab. When I spelt my name out and told her my order, she grabbed 2 bags from the side and gave them to me..... I check and the garlic bread so cold not warm but cold....it was sitting there for 20 minutes. So annoyed and I was already home when I checked so I was not going back again to be told to wait another 20 minutes.

I’ve never been a fan of La Porcetta. But when I went to order DoorDash. It came up under a different name. So I thought I’d give it a go. What caught my eye was they made housemade gnocchi. Which is my favourite pasta. So I ordered my favourite Italian dish. Lamb ragu & omg. It was absolutely amazing. I actually make this dish myself with home made gnocchi & this meal is definitely up there with mine. What’s even better is The large serving I got 650 grams. So I have lunch for tomorrow too. We also got a garlic pizza which was good too. I highly recommend this restaurant and I’m looking forward to dining in and hopefully we have a great experience with that. I will leave another review when we do.
Service
Delivery
Meal type
Dinner
Price per person
$80–100
Food: 5

The WORST experience ever. We are regular customers of La Porchetta Berwick, with orders over 100 dollars every time. Sometimes we go in person but usually through Menulog. On this occassion, the food was cold and delivery was 1 hr late. The deal says 2x medium pizzas and they sent 1x small and 1x Medium (both cold). They even forgot to deliver our drink. Chips are not nice to eat cold as part of our meals, so I called the restaurant directly for a solution. The Manager Stacey said it was Menulogs fault because they sometimes pick up the wrong order so they won't refund or redeliver. Only to find out by Menulog that the restaurant has their own drivers so thr Manager lied. I am shocked by the lack of customer service by La Porchetta. Totally unreasonable with no solution for their stuff up

l have eaten at some average places but this one takes the cake (and l wasn't game enough to order any after our mains) This was the worst pizza l ever attempted to consume in my time, it had no sauce what so ever and it was extremely dry. The Aussie pizza was missing the egg and when it was mentioned we were told it was on the pizza but as depicted it clearly wasn't. The pizza with the lot had a good topping but the sauce was non existent. The kids nuggets where way overcooked and practically inedible, even for the kids. The Jug of coke ordered was flat and tasted like pure syrup. Kids lasagne had no cheese sauce and was bland. Do not eat here if you wish to have an even remotely enjoyable experience.

We arrived at the reasonable time before it got busy. We waited awhile to get our orders placed. No-one came so my friend went up and placed the order. Food came out, but not in the right order. My meals flavour was not of the normal standard I normally get, so kitchen must have had a bad night. They did give a slight discount for not getting our order right so that was nice of them. They also need to learn what names of the alcohol is what so they can charge the right amount. Service from the staff when given was good. Overall, it is a nice place to go to...
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 3
Service: 3
Atmosphere: 3

We waited for 25 minutes before someone acknowledged us and took our order. The ordering process was sloppy and slow, the waiter did not know some of the menu items that we asked for and neither did he understand our dietary requirements, which we knew La Porchetta could cater for. The food arrived relatively slowly, with one of our orders being wrong (not catering to our dietary requirements) and the other being presented quite poorly with wilted garnishes. The waitress kindly took back the order and promised the appropriate changes, however the meal came out wrong once again. We decided to leave after this, the waitress was apologetic and didn’t make us pay for the full meal.

Dined last night with the family, unfortunately it was a bad decision on our part to eat here, food was average nothing to rave about, the service was absolutely appalling, from my personal experience when you dine out & expect reasonable service ! everything was simply place down at the end of our table eating staff have no training whatsoever, they seem to employ only inexperienced staff at this venue, we constantly had to ask for stuff, as soon as one walks into this place you just know it’s not what it used to be. Last time we’ll be eating here. I’m struggling to understand why do people bother eating here at all, after reading so many bad reviews about this restaurant?

Never left a Google review in my life before today. Two separate hairs in two separate pizzas. Manager doesn't apologise, and offers a 50% discount on the meal. Calls himself generous because the official policy is apparently less. Threatens to call the cops when I tell him we're not paying for pizzas with hairs in them. Accuses me of lying when I tell him I've been going to this La Porchetta for years (I have). Implicitly suggests that we're the ones who put the hairs in the pizza (???). Never in my life could I have imagined a restaurant manager reacting this way. If this is the guy running the show then the multitude of one star reviews speak for themselves

Popped in for a quick family dinner. The young girl waitresses were very helpful and happy. Service was quick. We had 1 x cheesy garlic bread, 2 x main Spaghetti Bolognese, 1 x small pizza with the lot and 1 x small Pastrami pizza. All the meals were hot and very tasty. We all enjoyed our meals. Had a couple of apple mocktails, soft drinks and a lime margarita. I was a bit disappointed it wasn't like most, and icy but still tasted great. We have not been here for many years, but l think we will be back alot sooner.
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 4
Service: 4
Atmosphere: 3

Service was odd, we ended up with 3 different staff serving us all within a 2 minute window. Ordered the lasagne, worst I have ever had. Staff asked how the meal was, I told them I rated the lasagne a 2/10 and that it tasted awful (think mashed potatoes mixed with watery tomato paste). They reported this to the manger who did not offer any assistance. I told them I would finish it regardless as I don't like to waste food. When paying at the checkout I asked if they could do anything and was told I could have asked for a replacement. I don't think that would have helped at all. Ended up paying full price for an overall disappointing meal.

Check your Bills. We were charged 25% more than the price on the menu. When confronted, oooops... caught. No explanation just a sheepish u got me look and a quick re jigging and it was changed in a flash. One can only wonder how many trusting customers were badly done. Disappointing. Overall, the place seems to have gone down to what it used to be. It looks tired, the car park is dirty, indoor plants are dying, service is slow even though there were only 2 tables to serve. I suspect it's probably the kitchen holding up. The staff are friendly and attentive though. Would think twice coming back. For now, be sure to check that bill.

This restaurant has the ability of being something great, but sadly disappointed again. I ordered the Tortellini Alla Matriciana, quite flavorsome but the edges of the dish were cold with some of the tortellini cold or luke warm in the center. This would have been a great dish if it were served up hot. We also ordered the Bruschetta Pizza which I felt was also under cooked as the pizza base was quite pale on top. The only win for the night was the Eggplant Chips... yummy. I hope that this is a one-off and will be back to try again, but if disappointed one more time then there are plenty alternatives in Narre and Berwick.

Place has gone downhill. Disgusting food and service. Napoletana sauce tasted like it came from a tin, and the smell was horrible. Ordered 2 scallopinis and the meat wasn’t even cooked in the vino bianco sauce, came out dry and the vino bianco sauce tasted like watered down cream. Couldn’t eat the food. When we called the waitress about the orders, she was very rude and insisted it was like that on the menu. Second waitress was nice, but never came back to take our order? Absolutely will never be coming back, since the owners changed, horrible service and food.
Service
Dine in
Meal type
Dinner

Very average. Poor service. They stuff up our order every time we go( and we have been alot). The last time we went i ordered crispy lettuce cups and it came out a sloppy mess times before that the drink order was wrong and they offered to change it to which they did but then charged us for the mistake drinks too. Thats the last time we will be going as we have given them many chances and they have made many mistakes each time... its a shame! Otherwise it would be a very family friendly reasonably priced convenient place to eat. Maybe better training for staff and chefs:)

Thrilled with tonight. Kaitlyn was our server and was flawless- took all our orders carefully, nothing got missed which for a 6 person dine-in hasnt always been my experience. She always had a smile on her face and the other lady also did. We all enjoyed our meals, everything had huge servings and topped off with hot mini roles - perfect! Thank you everyone
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Food: 5
Service: 5
Atmosphere: 5
Parking space
Plenty of parking
Parking options
Free parking lot

Save your money and your tastebuds. Good God this place has horrible food. Where is the taste? Why are your meatballs so dry? Why is your pizza ridiculous? Why does your vegan meat taste soapy? I’ve never tasted vegan meat with soap. Yuck! Why is your fettuccine lacking seasoning? Why is your chicken so bland? Do yourselves a favour and rebrand yourselves with new chefs who can actually cook food, sell the business or better yet, close down. Ridiculous food.
Service
Dine in
Meal type
Dinner
Price per person
$20–40

Ambiance is the worst ever!!! After a busy day at work you have to sit and listen to their phone ringing on stereo speaker. Even after asking if they could turn it off it continued to ring. RING RING RING the whole entire time. I couldn't wait to get out if there. The main waitress has also obviously been there too long with no polite manner about her at all. Food was nice. But with SOOOOO many other restaurants in the area why would we bother going back. We've been going for years now but won't bother any more.... Rant OVER.......

DISGUSTING FOOD I went for dinner today. I ordered pasta dish and there was a off smell coming from it. 5 people at my table could also smell the off odour. It was like some cream , ingredient or the pasta itself was off. The waitress took the dish inside and than the Indian Bald headed chef came out to argue that it was all fresh and all good. I asked him to eat it himself if he thinks it all good but he refused . They spoiled my dinner. Very bad restaurant. Its the Indian chefs who seem to have dropped the standards.

out for dinner for mother’s day! my meal was fired calamari which was so good! we also had pizza which was also really good! also you get lot for the main course which is great for the price. Lovely people that work there, customer service was amazing. Lovely place to go have a meal there for dinner definitely recommend, thank you so much. (chocolate moose was amazing, worth every coin)
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 4

My meal was terrible i had the veal schnitzel I couldn't cut it with the knife asked for a steak knife still had to use all my strength just to cut it was so tough and grissly asked for cold water was brought out a bottle that was warm. And because we were just a couple we were told could only sit on table for 2 which are jammed around the pole with there phone is located and constantly ringing. There was only 3 tables being used till we left in the whole restaurant but still not able to sit at another table.

We enjoy going to this restaurant. It used to be La Porchetta . This time around the food was really good..Better than it used to be...We all had pizzas and lots of coffees! We will be going way more often because the food was so much better! The waitress was really good too but I had to go find her a couple of times as she seemed to be cleaning a bit..but then at least she wasn't hovering which is what I hate..5 stars all round..Catherine, Gembrook
Food: 5
Service: 5
Atmosphere: 5

This is probably the first La Porchetta I've been to where the environment actually looked like a 5 star restaurant. La Porchetta has no right to look this good, but for some reason the Berwick restaurant is perfect. Excellent customer service. Excellent food all round. Clean and tidy. Large open windows and I never felt cramped up sitting amongst others. Good prices, and most important of all, the food was brought to our tables warm and never left us waiting. Well done. Will definately be returning.

Food here was horrible, my partner ordered a prosciutto pizza, had absolutely 0 toppings except prosciutto, the menu says it is included with greens. Further more, and the most concerning part, I ordered one The Lot pizza, and ended up being food poisoned for almost a week, and im still recovering Food is clearly not cleaned properly or out dated, and wasn't good quality in general, service was also horrible. Would not recommend this place to anyone, other La Porchetta branches are much MUCH better

Ordered a Chicken Parma with chips and a side salad as an extra for home delivery, didn't get the chips. Called them up to let them know. The person told me to come pick them up from the shop or get $7.00 credit for next time, I reluctantly settled for the $7.00 credit as I wanted the chips then and there. No refund will be issued the manager told me. A week later I put in the same order and they have no record of my Name or number I left the manager for the mistake. Didn't get what I was promised.

I think it's one of the better La Porchetta. The food is much better than at the Cranbourne one. Staff customer service let's it down a bit, they just need a tad more training in that department. I do like the feel of the restaurant, could do with some renovations though. Though the quality of food I've received outshines the bad and I will continue to go there.
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 4
Service: 3
Atmosphere: 4

The service was good. Although the dish I ordered wasn't too great but it could be that I didn't know what to order.
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 3
Service: 4
Atmosphere: 4
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
There is enough parking.
Kid-friendliness
There were alot of kids and they have meal choices for the little ones as well.

we used to dine in here years ago and i remember the food and service being great. it’s clearly dropped in quality and care the past few years..when we get takeaway from here they never fail to mess something up in our orders..and there is a DISGUSTING amount of oil in the pesto sauce that it makes the dish basically inedible. i don’t know how the chefs can send something out like that. really disappointing to see :(
Service
Take out
Meal type
Dinner

We ordered takeaway which took 2 hours for La Porchetta to deliver. We called twice and was told it was still coming. When the food finally arrived, items were missing. We then called the restaurant and they told us that they were closing the kitchen shortly and couldn’t help. I asked to speak to the manager and they left me on hold for 15 mins and then hung up. Absolutely disgusting customer service, would not recommend La Porchetta Berwick at all!

The welcome was excellent and the menu was extensive. The quality of the food was fair. A small pizza was overcooked...cheesy Bread was really good...then 2 massive parmas arrived hanging off the edges of the plate and a chicken scallopini was more cheesy cream sauce when the menu described the sauce a white wine sauce. The cost was reasonable. We couldn't manage dessert but they looked amazing...worth a visit just for coffee and cake

Poor customer service & Food - stood there for over 3 minutes watching the young girl text, while the chef noticed me and pointed where to pay to where no one was even standing, just to receive my cold food I only ordered 20 ago. Portion sizes are tiny $51 and we’re both still hungry…. Not to mention the really sad excuse of calamari. Won’t be returning.
Service
Take out
Meal type
Dinner
Price per person
$40–60

Not a bad feed here with high quality food at decent prices. Great pizzas and great pasta. However, getting service from the staff can be a challenge. There are not enough staff to service the demand. Only complaint was that we were double charged on splitting the bill. But other than that great experience.
Service
Dine in
Meal type
Dinner
Price per person
$200+
Kid-friendliness
They are kid friendly.

Just waited 20mins for our 4 soft drinks & 40mins until we got our garlic bread, & we were the only customers in the restaurant. Got our 4 pizzas 5mins later, & were very ordinary. Base & crusts were very dry & tasted like cardboard. Been about 5yrs since we've eaten here, & we won't be back
Service
Dine in
Meal type
Dinner
Price per person
$80–100
Food: 1
Service: 1
Atmosphere: 3

Just had I would say the best service we've ever had any restaurant by the staff at La Sopori in particular Danielle. She was the nicest waitress we've ever had. We will definitely be coming back much more often! We've been coming here for years and we're definately not disappointed by the re-naming of the store seeing as it looks to be the same owners.
Food: 5
Service: 5
Atmosphere: 5

Just picked up a calzone and an original porchetta (requested extra cheese on calzone..) This is the worste pizza I have ever eaten. There is almost no topping on the porchetta and the calzone has jothing but a few mushrooms inside. To pay a premium for a a pizza with almost nothing.. pathetic. Here's a shot of the little crust of cheese.. and somewhere there is a third of a sausage on the entire pizza..

Really surprised by this place last night. Very busy but still prompt with service and food. Couple of errors in the meal that were fixed faster than you'd expect. Food was great, flavourful, fresh and good portion size. Wide ranging menu going a little beyond the normal Italian fare with a full page of dessert choices. Very fair price for the experience. Highly recommended. Will absolutely go again.

So my kids and I went on Friday evening. Was not to busy which was nice. Staff were nice. Food was nice. Only issue is one lady behind the bar cutting fruit or something and stuffing her face with the food. I found this uncomfortable and very rude to be doing. She never looked like she went to clean her hands before she made customers drinks. Im glade we were there early and someone made our drinks.

Please keep the Brulee alone. It's a classic dish. No need for cream and lady finger biscuits cut in half stuffed on top. Suggestion please double check what's Gluten Free or not and be certain. Lady fingers are NOT gluten free I could have been very ill if I had ordered the Tiramisu after being told it was Gluten free. Otherwise a lovely evening had. Staff were friendly and Mains were delicious.

Cannelloni tasted like it was a pre made frozen brand with a can of crushed tomatoes on top.. no seasoning! Spaghetti meatballs... sauce again was just a can of crushed tomatoes mixed through it. Not sure what has happened here because i used to enjoy the food but this was just not worth the money. I would hesitate to go back unless they get someone who knows how to cook some good decent food.

Words fail me. The place was very dusty, the carpets were dirty, the staff weren't rude or nasty, more completely disinterested. We were shown to a table by someone who just pointed and said "that table". The food was almost completely tasteless and boring. When we went to pay we mentioned we were less than impressed and were met with a blank, uninterested look. Would never go there again.

We had a family lunch there with kids. Food is delicious and high quality. Superb service. The restaurant is clean and child friendly. We would love to come back again.
Meal type
Lunch
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Parking space
Plenty of parking
Kid-friendliness
Creyon and picture papers were given to the kids.

A beautiful dinner on a Monday night 6 of us, relaxing night and the food was amazing and great service. Thank you
Service
Dine in
Meal type
Dinner
Price per person
$200+
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Schnitzel, Chessy Garlic Bread
Parking space
Plenty of parking
Parking options
Free parking lot

They underpay their young new employees (specifically the females, not males) with the intention of taking advantage of naive new workers who wouldnt be willing to make complaints. Also went here for dinner and had to ask for the same drink 6 times to the same person before receiving it, this was on a fairly quiet night as well. Overall very poor service and very unprofessional.

Wont be eating here ever. Where to start. Monday parmi night $15.90, my partner ordered it with veg. Go to pay and it's $25 because it wasn't ordered with a salad. I had a glass of rose $8.90. went to pay and there was a sign, $15 a bottle. Waitress didn't mention a thing. Sent 3 meals back due to excessive minced garlic. Had a table of 5. Worst restaurant experience I've had.

Gary and team make the best pizza in town always provide amazing service and the pizzas are amazing and super tasty . can not wait for our next visit. keep it going guys :)
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Parmigiana, The Lot Pizza

The delivery time was very reasonable, it surprised us how quick the food arrived. The packaging was very strong and sustainable but the best part was the food. The pizza dough was incredible, the pumpkin risotto and the seafood platter were amazing. All the desserts we tried were so yummy. It was a great fathers day meal, definitely eating here again.

The service here was very friendly, and there were plenty of staff on to keep an eye on things. The food left something to be desired though, as if you stray from their pasta offerings, the quality quickly drops. Rubbery fish, poor chips, average steaks, etc. Their pastas seem to be prepared better. For the price, it just didn't seem to be worth it.

Don't bother ordering takeaway from here. We received our order 50 minutes late, which was super frustrating. The pizzas were cold and soggy and the salad was all wilted. I had to phone twice to ask where our delivery was and the young girl on the phone had terrible phone manner also. I wish I had have read others reviews before ordering from here.

We like La Porchetta in general. Tonight, we had Spaghetti bolognaise and a milkshake each. The sauce was a little bitter for our taste but not bad. There was a good balance of meat. My wife asked for an egg and they missed this special request. One shake was only 3/4 full. Overall, it was pretty good but could do a little better next time.

The staff didn’t seem to know what they were really doing our sauce was off! The lasagna was hard and the spaghetti meat was not cooked proper!! There was one lovely staff the rest didn’t know what they were doing at all the only good thing was the garlic bread!
Service
Dine in
Meal type
Dinner
Price per person
$80–100

The main meal in our order was not delivered. When contacted regarding this matter they admitted the mistake but were not willing to help at all and used the excuse that they had no uber drivers willing to deliver and told us to resolve the matter thru uber eats ourselves. Not happy and now no longer a customer!
Service
Delivery

Excellent as always. With a sparse choice of nice dine in restaurants in Narre Warren area we always find la Porchetta great! They don't mind serving latish....always find you a seat......and the food and service is good. Mid price range....great value.
Service
Dine in
Meal type
Dinner
Price per person
$20–40

Food was amazing. I had a Fettuccine Carbonar. The sauce was well blended with seasoning and the Fettuccine was well prepared. Our lovely waiter Vanessa provided excellent customer service, welcoming us to this warm, cheerful environment. 5/5 stars for Vanessa! 4 out of 5 stars for the Food! 4 and a half stars for the atmosphere!

Poor management and customer service. I then tried to leave feedback with the team after an awful experience and losing $200 with an online order that they stuffed up. But management just said they were too busy to help and that it's not their fault because it was the online system that stuffed up. All I wanted was an apology.

Our mains were great, but dessert was a bit of a mess. We had ordered a Tim Tam cake, but were given an Oreo cake with a Tim Tam on the side? It did taste ok, but the cream was very off and sour.
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Recommended dishes
Tortellini Alla Matriciana

I ordered 2 garlic prawn mains which came with no garlic in it, it was just cream heavy. The rice was orange and the orange juice came in coffee cups. I rang the restaurant to make a complaint and give them a chance to rectify the order however they just referred me back to uber eats complaints. Never order from them again.

Really bad experience today when I went there with my husband and baby for lunch. We ordered water which we had to wait for until we got our mains. Cheesy Garlic bread hardly had cheese on it and pasta was tasteless.. the mashed potato was not even mashed and no seasoning whatsoever. Very disappointing! Won’t go back l!

SACK THE CHEF!! Overcooked complimentary bread and eggplant chips OMG let's not talk about the fish my steak lacked taste and the mushroom sauce was too watery AND the margaretta was coated with sugar. Your standards are very low and the best thing to do is reach out to Gordan Ramsey. 4 thumbs down

Food was good, cooked well and was quick Restaurant was clean and spacious Wait staff were fantastic even though they were so busy attending to diners as well as a private event.
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 4
Service: 5
Atmosphere: 4

The service was excellent. We asked the staff if the meal was vegan after we ate as we forgot to ask prior and he advised it was. A minute later he returned to check if everything was ok because we had asked that question. Thats great service there. Will come back because that young man gave us great service.

While the food was good, the service was terrible! Couldn't get the drinks orders right, didn't bring out some of the ordered drinks, ran out of beer, ended up going to the take away drink fridge just to get what we had ordered. Generally seemed like they had no idea what they were doing. Wouldn't recommend.

Couldn't be more grateful! After a mix up with the uber driver giving our order to the wrong house. Uber eats refunded me. But La Porchetta was still willing to make the order again. We paid of course. But honestly thank you so much! Really coming through for my pregnancy cravings …

Without a doubt the worst la porchetta in the state. Highly recommend buying a $2 home brand pizza from coles which will have more taste. Pizza from here is basically cardboard, unable to even cook pasta as it’s crunchy. These are the type of chefs (cooks) you would receive from wish.

The service here is not up to par with other branch of La Porchetta. Went twice in a month and each time need to remind the waitress for water to be brought to the table. Food options are limited and not as generous as other branch. We will go back to Rowville branch after this.

I and my daughter went to have lunch last Friday. We had chicken parma with salad. They served the salad with rotten tomatoes and rotten cucumbers. I called the waitress and showed her. She just said sorry and asked me "other than the salad how was the food?" …

Great food & great service. Always a wonderful experience everytime. A favourite for us.
Meal type
Dinner
Price per person
$40–60
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Parmigiana, Meat Lovers, The Lot Pizza

Food and service was fantastic! We ordered pizzas, pastas, and ribeye steak. Everything was fresh and delicious and good quality. Finished off with a very generous scoop of gelato each...blood orange and strawberry were delicious. Will definitely be returning regularly.

The food was delicious and the table service outstanding
Service
Dine in
Meal type
Dinner
Price per person
$100–120
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
The Lot Pizza
Vegetarian options
Excellent

Food is quite good, Had a Calzone was cooked well and tasty, potato wedges were nice and crispy. Servers are polite and efficient. You can tell with the new management they are really trying to upsell more drinks/dessert/coffee though overall very good experience.

We just ate there,waiter (YOUNG BOY)was lazy, really couldn't be bothered She A was more rear than medium. Soft drink was awfully sweet post mix. Did not enjoy any part of it, the pizza was yuck as well. Not normally hard to please, but awfull tonight. …

Vanessa served me the other day and she was the most best waitress ever, i loved the spaghetti and chips i would definitely come back again. Whoever hired her should give her a raise
Service
Dine in
Meal type
Dinner
Price per person
$20–40

Service was poor, difficult to get attention of anyone. The chicken schnitzel and kids chicken bites had strong fish taste. The answer to the complaint was nothing can be done. Obviously chicken is being cooked in same oil as seafood. Would NOT go back there.

We had our a family group of 20 eat at La Porchetta last night and it was fantastic. Everyone loved their meal, the serves were generous and all cooked beautifully, all meals came out quickly and the staff were lovely. Thank you we had a great night.

Loved the porterhouse with chips and mushroom sauce. So delicious and the steak was cooked just as I wanted. Will be coming back! P. S the waitresses are VERY lovely ;)
Service
Dine in
Meal type
Dinner
Price per person
$100–120

Great time the staff are great and friendly. I like a chicken Parma here and I’m having a great time with my friends.
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5

Although the service was ok, the meat was way to greasy ,the chips were to oily and the pizza was bland. The worst of all was that there was a cockroach in the plate I was going to use. We would prefer to select another restaurant when we go out.

I loved my meal (the grilled chicken breast) and the limone sauce tops it off perfectly! We were also assisted by a lovely girl Nashay who had great customer service!
Service
Dine in
Meal type
Dinner
Price per person
$60–80

Was ok food was decent for the price. Would we go again, I think so
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 3
Service: 3
Atmosphere: 2
Recommended dishes
Chicken Schnitzel

Ordered from here last night for dinner. I asked for 1 veal Parma, 2 chicken parmas, 1 chocolate volcano cake, 1 lemon meringue, 1 sticky date pudding and a salt and pepper squid. Was told it was going to take 20 mins. Finished ordering at

Basically there were 3 waiters who took our order and they messed up all our instructions. No mushrooms were interpreted as more mushrooms. Warm water was interpreted as Ice water. Not visiting this again anymore. And yes one important

I know times are tough at the moment, for both retail and customers alike. I paid nearly $40dollars for two pasta dishes for three people. I think i could of eatan them all myself. Not happy at all. What happened too the huge servings

Table service was more than adequate considering the occasion however the food has steadily declined in in taste and quality lately
Service
Dine in
Meal type
Dinner
Food: 1
Service: 4
Atmosphere: 3

The one booking was seated at two different tables on opposite sides of the room (we were told it was a max of 10 guests per table - fair enough - so they had six and six at tables next to each other, but other guest under the same

Always come on holiday break with a few family members. The pizza is amazing and staff are always friendly and inviting! Highly recommended if you want a cheap and tasty bite.
Service
Dine in
Meal type
Lunch

Food was good but could have shared 1 meal between two. Servings were large
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 4
Service: 4
Atmosphere: 3

Terrible service and the quality of food was poor. When I mentioned this to staff, her excuse was they were new. I would not recommend wasting your time or money. Disgrace to the la porchetta branch.

Food was bland not much cheese on the paster, And the chicken was hard and flavorless. I just ordered 2 Cesar salads from here and my dog won't even eat it lettuce looks old portion really small.

Pasta was nice. Pizza was average. But they forgot my drink. When I called to get the drink delivered they told me 2 hour wait. The drink then turned up 20mins later but was warm.. ‍♀️

Ive been here a couple times and the service is great every time, the staff are very nice and do their job well. The food is great quality and well worth it. Definitely coming back.

Really love the place and service but food was ok not that bad only the Aussie pizza was bit dry.
Service
Dine in
Meal type
Lunch
Price per person
$200+

My glass of bubbles came flat and the icecream dessert I ordered wasn't presented as the menu said. Gave four stars for the service alone.

My daughter's 13th birthday was held here and the staff were so accommodating. Food was amazing and well priced for a "pizza party".