McDonald's is a Fast food restaurant located at 1464 Ferntree Gully Rd, Knoxfield VIC 3180, Australia. It has received 1349 reviews with an average rating of 3.5 stars.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of McDonald's: 1464 Ferntree Gully Rd, Knoxfield VIC 3180, Australia
McDonald's has 3.5 stars from 1349 reviews
Fast food restaurant
"I hate it when I dine somewhere that has little care for its staff, and unfortunately this is one of those places"
"As far as McDonalds goes this has got to be one of the worst"
"Went in at 6pm, had an apple pie and McFlurry which was nice and freshly made"
"Food and service is usually really good here"
"They forgot the lettuce on my McRib deluxe , I wanted a hot meal"
I hate it when I dine somewhere that has little care for its staff, and unfortunately this is one of those places. When we arrived the floor was extremely slippery, mostly from food smeared across the floor by the entrance. There was a wet floor sign right next to the entry door, behind the bins. When we sat down there was also another one hidden by the pillars next to our table. We watched many staff slide around on their feet with trays of food, and other customers struggling to keep footing. We saw a woman fall over due to not seeing a sign as it was obstructed by the barrier, and the manager's response was "there's signs everywhere", despite only having two that were obstructed and almost half of the store having a slippery floor. Her attitude was extremely disappointing. It's a shame that good customer service and delicious food (especially great service from the shift manager- I believe, grey shirt), was ruined by the blatant disregard for staff and customer safety.
Service
Dine in
Meal type
Lunch
Price per person
$1–20
As far as McDonalds goes this has got to be one of the worst. The floors are slippery like they've never been mopped, there's food scraps all under the tables , flies on the window sills. Don't get me started on the toilets. I literally felt like I was going to catch some sort of sti just walking in. There is pee all over the floor, it doesn't look like anyone has attempted to clean it for a month. I had to leave without even ordering. I really hope the hygiene in the kitchen is better than the rest of the restaurant. If not you're really rolling the dice eating here. Good luck
Service
Dine in
Meal type
Breakfast
Price per person
$1–20
Food: 1
Service: 1
Atmosphere: 1
Went in at 6pm, had an apple pie and McFlurry which was nice and freshly made. Service was really average not sure if the girl knew what was going on. The trays carrying our food was so greasy but sanitisers were all empty in store. Play area had lots of potential, great structure, and great slide, although very dark, no lights inside the play tower, daughter bruised her knee. Some old wall toys needed to be replaced. Tomato sauce was in the aeroplane bubble not sure how long that had been there
Service
Dine in
Meal type
Other
Price per person
$1–20
Food: 4
Service: 1
Atmosphere: 2
Food and service is usually really good here. Just had the odd experience today where I was given a coffee with full cream milk instead of soy. Didn’t realise until all my morning was spent in the bathroom Tip: USE YOUR LISTENING SKILLS AND READ CAREFULLY!! Lucky I have an intolerance - imagine if it were someone who had an anaphylactic reaction to something like egg and you served them that…
Service
Take out
Meal type
Breakfast
Food: 5
Service: 3
Atmosphere: 4
They forgot the lettuce on my McRib deluxe , I wanted a hot meal. But they slapped lettuce on it and gave me back to me with my cold fries . They said the chips half eaten they didn’t fill all the way in the beginning the chips were in the bottom of the bag. Great Fast food restaurant when I have to drive back to the shop for cold food.
Service
Take out
Meal type
Lunch
Price per person
$1–20
Food: 1
Service: 1
Atmosphere: 1
Food was super fast not even 5 mins later got my order and everything was correct fantastic
Service
Take out
Meal type
Lunch
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Cheeseburger
Parking space
Somewhat difficult to find parking
Parking options
Free parking lot
My fault. Bad timing. A group of parents and a local sports team arrived. Not only were the kids yelling but the parents were also yelling at them to be quiet. Hahaha
Service
Dine in
Meal type
Breakfast
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 3
Recommended dishes
Cheeseburger
These guys are the best Macca's in the area (food is generally consistent and great customer service). They're McCafe is awesome (consistent, never get the order wrong and great customer service). These guys are waaay better than Burwood Highway Ferntree Gully and Nunawading.
Food: 4
Service: 5
Atmosphere: 4
Very poor service, waited 20 minutes, not given the full, from not yet experienced, been in the waiting area, behind the car one by one passed, no apology, asked how so slow, said I don't know, too disgusting a service
Meal type
Dinner
Price per person
$20–40
Service: 1
Atmosphere: 1
Good place. Went out for coffee after dinner. We need to weigh for sugar satche for a long time. Some service was good some was very bad. Need to clean space regularly.
Service
Dine in
Meal type
Other
Price per person
$1–20
Food: 3
Service: 4
Atmosphere: 5
I asked for a cheeseburger extra sauces. That's ketchup and mustard. Plus extra pickels . No pickels just ketchup. Went though again still no mustard or pickels. How hard is it!!.
Meal type
Lunch
Price per person
$1–20
Food: 1
Service: 1
Atmosphere: 1
Store over all was clean. It was dead at night, maybe two cars in the drive it took 8 minutes for a medium Fanta!!! Should not take that long, as someone who works at a McDonald’s it ever takes that long for one drink,
Food: 3
Service: 2
Atmosphere: 2
Best McDonald's experience ever. The guy, maybe Brodie, was very knowledgeable and professional but also the others looked busy yet polite and very efficient. Table service was unbelievably fast and meal just as per my personalised order. Very happy to had stopped here
Pretty good as far as maccas go. Staff are generally nice and service is pretty good, unless you catch the place at peak time but slower service is to be expected. Some staff look like they would rather be anywhere else, but when i worked
The food from Maccas is good as always, however the customer service from this store was not satisfactory. I ordered an extra serve of oreo crumb for my oreo McFlurry but they didn’t give me the extra. I asked the staff for it and they
Food an absolute shambles, its chaos, the staff are either stressed, or dont care. Literally saw food being thrown into the pit for people to pack away for customers.
Food: 1
Service: 1
Atmosphere: 2
I respect the fact that this McDonalds seem to have an adequate amount of staff working during the busy periods. Especially barristas, I never have to wait too long for the morning coffee.
It does not require the same quality as the picture. Caesar salad... Why no dressing? When I opened the box, I found letus, chicken and ham. There was no dressing and no red vegetables.
Food is terribly high calories. And leaves you sad and depressed for days afterwards. its like eating poison.
Food: 1
Service: 5
Atmosphere: 4
When I have ordered big Mac sauce I got this small Mac sauce. I don't recommend here. And I gave them one star rating.
Food came out fairly quickly, chips were nice and hot, staff friendly, place was clean. Not much more you can ask for.
Friendly helpful staff. Not to busy, quick with the food.
Food: 4
Service: 5
Atmosphere: 3
Come on guys?! This is a joke right?? Barely half full!
Food: 1
Service: 3
Atmosphere: 3
Waiting to pick up from airport grab a snack here only 4 minutes to the terminal.
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No received My macarron, instead they give me only cookies Don't like that.
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It was mac happy day we all go as a family to support a good cause
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Good service. They also have an outdoor sitting area
Service
Dine in…
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