I hardly ever order McDonalds and now I remember why! My burgers were delivered after 45min cold and dry, my angus had one slice of tomato and 2 small lettuce leaves and no sauce! Fries were cold and soggy. Just rubbish. Lift your game Maccas Mornington. In fact I want my money back More

Went to this maccas after long drive and orded small cappuccino and mc muffi eat in. Not take away. I wanted to drink in the mug. Cos you get I asked for two sugar. Was no sugar and not hot. After waiting 15 mins. Then asked for sugar. Still none. And barl hot More

Food was really average (over cooked chips) things were left out of the order. We sat outside so the kids could play and it was disgustingly dirty, rubbish everywhere and food over tables. We stayed for over an hour and no one came out to clean up.

Honestly a joke. Waited over 15mins for food not even to be fresh. They've done a refresh yes but the wait time was honestly a joke. No staff acknowledge me when I tried to see what the wait was. They need a refresher on customer service. More

Iam a local and have learnt Mornington Maccas is the worst for bad food ,been gardening all day so I thought heck let’s try again .Well at 3pm today I went through drive in and ordered 2med Big Mac deals ,firstly sorry no drinks the machine

Pulling up into the drive-through, I was expecting a magical experience. I wanted to recreate the moment like one of the warm Christmas ads, I had high hopes service was amazing, I lovely young lady by the name of Bethany took my order

We order some Mac flurries and fries and burgers, the astmosfer was great. Everyone was gassed. The line was kinda long tho, but that gave me some more time to write this sick as review. Upon receiving the food I disposed of my gum and ate

My experience was horrible not only was the coke all melted and un flavoured there was horrible service. I would like to complain about a worker who I thought might have been the manager, she seemed to have a problem with me all because I

NEVER ORDER FOOD HERE should be ashamed, Don’t bother getting anything delivered from here I ordered a shake and frappe, instead got two water bottles, my sundae didn’t even come, one of the chips where missing, the one that did come was

Such a shame. They have Spent so much money on the renovations, but can't look after it and clean. Came in at a pretty quiet time in the afternoon, (we usually do drive through for coffees, but thought we would check out the renovations)

Well, never again. I have trouble using electronic board so went to service counter. Our food was stuffed up as it was so noisy the boy serving us messed up. Went back to clarify, then had to wait for extra happy meal for grandson, so my

Disgusting run down, dirty and unsafe store with rude staff. I reported this broken fence in the playground to the manager who was rude with attitude. She then sent another staff to lock the doors to the playground but she was also rude

I absolutely hated it we ordered 2 large milkshakes and 1 large choc frappe and they gave us 1 large milkshake 1 medium milkshake 1 medium choc frappe and when we went back in to let the know that we did not get the right order he just

Only wanted 2 icecreams how hard can it be. Ordered through the self ordering machine. After paying by card it said not printing and order again. So went to the counter and ordered again. A staff member called out a number and the two

Try to support local businesses as us locals do here ,but this Maccas doesn’t deserve our business.Many times now the food is appalling and the young staff aren’t much better ,or not trained up to the HACCP standard rule of food

the guy who took our order was very nice and responded to all our questions. But after the wait was super long and we had to check the order several times, because the second guy had forgotten a lot of things More

I heard her say “send him to the waiting bay, let’s make him wait” That’s the response I got when I went back through drive through for replacement fries as the fries I received were cold and only half full.

As a delivery driver we have to wait a lot they come and ask the number then the staff just walk and do nothing they roam around and then after 15 min of wait they come and ask what is your number again.

I don't know the name of the bloke I had at the drive thru at 7am in the morning but he is the sweetest soul on that morning. I had a difficult order but he was calm and he make sure that I had what I

Everytime I order delivery they get the order wrong. Everybody blames menulog but they are not the people who pack the order. I'm over it and will never order from this place again. More

Terrible costumer service, always cold and missing stuff. When letting staff know, you get an annoyed response and same cold items! This happened so so often at this drive trough! More

For the sixth consecutive time, I have items missing from my order and the fries I did receive were cold. It's astounding how consistently incompetent a "restaurant" can be. More

The only McDonald’s to go to for half empty, uncooked, cold fries, cold burgers - and their own special sauce - forgetting items on your order ! Great work guys keep it up. More

Ordered a double McMuffin , it was burnt and wasn’t a double , the other McMuffin we ordered with no egg but there was still egg on it , hashbrowns were cold More

We went through the drive-through. The service was quick. I had an apple pie and a caramel sundae, which I love for an afternoon snack. More

Quality has declined exponentially. The food is consistently cold, undercooked and orders are mostly incorrect.

Collected our order in the drive-through quite quickly considering the long queue! Staff was very friendly More

They were unable to supply any chicken based items. The chips were cold. Disappointed
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It would be nice if the burger actually comes with the patty. Also fries are frozen
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Waited 48 minutes and 54 seconds for my food. The chips is way too crunchy